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Henbrook House Care Home

Cambridge Street, St Neots, Cambridgeshire PE19 1QB
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Henbrook House Care Home, St Neots
Henbrook House Care Home, St Neots
Henbrook House Care Home, St Neots

Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents.

Nestled in St Neots, Cambridgeshire, Henbrook House offers the perfect blend of comfort and sophistication. The beautifully designed rooms and communal areas provide a serene and inviting atmosphere, ensuring residents feel right at home.

The home takes pride in the all-inclusive package, which means everything you need for a fulfilling and worry-free lifestyle...  

Care Provided by Henbrook House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,860From £2,010
Residential Dementia CareFrom £1,950From £2,100

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar with private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

Contact Henbrook House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michael Zinaka (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Henbrook House Care Home Reviews (53)

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10

Henbrook House Care Home has a Review Score of 10 (9.959) out of 10, based on 33 reviews in the last 2 years. Over all time Henbrook House Care Home has 53 reviews.

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Review from J G (Daughter of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

My mum moved to Henbrook in January 2025. We have been extremely happy with the home. The standard of care is high, particularly for those with dementia. The staff are friendly and caring. There is a strong sense of community, which family members are encouraged to be part of. There is a good range of activities. Food is good, with different diets catered for. The facilities and furnishings are of a high standard. It looks more like a hotel and is a world apart from some more traditional care settings. I would strongly recommend Henbrook.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that your family was able to experience the quality of care that we strive to provide for all residents every day and especially mum. Your feedback means a great deal to our...  

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Review from V A (Daughter of Resident) published on 17 July 2026 Submitted via Website
Overall Experience
Mum has had the best of Care whilst at Henbrook, she arrived bed bound but they were able to support her to get moving again which was amazing. She thoroughly enjoyed everything about Henbrook, including the activities, the food and the lovely carers who really did care about her.
As a family we were made more than welcome.

Henbrook team, we can't thank each and everyone of you enough for the care you gave Mum, thank you from all of us.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that your family was able to experienced the quality of care that we strive to provide for all residents every day and especially mum. Your feedback means a great deal to our...  

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Review from L H (Friend of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Originally my friend booked into Henbrook House for some respite care following treatment in hospital. A calm welcoming atmosphere and excellent food together with the wonderful facilities, impressed so much she decided to stay permanently. From the moment we contacted them, the staff have been amazingly helpful and very efficient in settling my friend in. Nothing is too much trouble and she feels safe, well looked after and happy.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experiences at Henbrook House and for your positive feedback. We truly appreciate your kind words and it has been a pleasure welcoming you all into our Henbrook House family. I will ensure that your feedback is shared with everyone here, as I am sure it will inspire us all to do even more. Thank you for choosing Henbrook House

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Review from S C (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

My sister and I were looking for residential care for our mum and visited many care homes in the area. Henbrook House stood out because it feels more like a luxury hotel. All the staff are welcoming and the facilities are outstanding. Mum seems to have settled down to life in Henbrook and is enjoying the lovely food and all the entertainment. She also loves having her hair and nails done regularly. I'm very happy with mum's care and feel she is safe, happy and well looked after.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House and for your positive feedback. We truly appreciate your kind words. I will ensure it is shared with everyone here, as I am sure it will inspire us all to do even more. Thank you for choosing Henbrook House

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Review from Vivienne D (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
Firstly, I would like to thank the team for the care provided to my father during his respite stay. The facilities were of an exemplary standard, creating a welcoming environment for residents and families. The food was also excellent, with a good variety of meals and snacks available throughout the day.
There were, however, some areas where our expectations were not met. Within the first three days, my father was dressed in another resident's clothing, despite none of his clothes having been sent to the laundry. We were also assured he would receive diabetic foot care during his stay, as we had cancelled his regular appointment, but this did not take place.

My father reported that while staff responded quickly to call bells, requests were sometimes left incomplete, with promised follow-ups delayed or forgotten. Finally, we had been advised he would be able to enjoy a full bath during his stay, something he has been unable to do for over a year, but this did not happen.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for your kind words about our facilities, food, and the care provided during your father's respite stay - your feedback means a great deal to our team.

We sincerely apologise that some aspects fell short of the high standards we set ourselves. The clothing and call bell concerns have...  

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Review from C J (Regular Volunteer) published on 12 June 2026 Submitted via Website
Overall Experience

As a regular volunteer at Henbrook House, it really is a wonderful care home. Each week I see how much care and attention the residents are given and see first hand the huge range of experiences given to them. The atmosphere is always calm and welcoming and I thoroughly enjoy my time with both the residents and staff.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House and for your positive feedback. We truly appreciate your kind words. I will ensure it is shared with everyone here as I am sure it will inspire us all to do even more. Thank you for choosing Henbrook House

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Review from Anne H (Sister of Resident) published on 13 May 2026 Submitted via Website
Overall Experience

My sister (M) who suffers with moderate Alzheimer's living alone in her own home and consistently refused home help, was initially admitted for two weeks as she was forgetting to eat properly and hiding her medication, which was proving a burden, distress and worry for us siblings, and two weeks respite was desperately needed.

Within a week we noticed such an improvement. M was smiling, joking and getting involved in the varied activities provided. With her medications being managed effectively, and the varied menu's weekly - eating properly, and engaging in social activities, M is now more active, laughing and enjoying life.

Towards end of first week, M said "I think I'd like to stay here a bit longer". M is now a permanent resident, and we are just so amazed, and happy at what a difference Henbrook House has made to her life.

We have our sister back, full of energy and "sass", so relieved M is so happy and safe. Henbrook has changed M's and our lives beyond expectations.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that M has experienced the quality of care that we strive to provide for all those who live with us, every day. We remain committed to continuously enhancing the care and...  

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Review from K G (Daughter of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
My mum has lived in Henbrook 6 mths
She is thriving and happy.
Henbrook offers great enrichment activities that keep her active and stimulated.

We are very happy with the care provide for mum and th relationships she has built with staff.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is...  

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Review from D P (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

There are times in your life that are really hard and it is the people around you that help you get through. When I decided to put dad into Henbrook I felt guilty like I had failed in my bid to look after him and keep my promise to mum. The staff were amazing helped him settle, helped me come to realise I had made a great decision. Sadly today we lost my father, he chose to spend his last week at Henbrook not in hospital. Every minute of the last week the staff have showed compassion, support empathy and love not only for my dad but for me and my family. They have gone above and beyond. Today I'm not only grieving the loss of my dad but also of a family of staff I had known only 6 months but who had become an extension of my family and most of all friends. I will miss coming into the home and seeing all of you Thank you for absolutely everything and for the support shown in those final days.

Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

On behalf of the entire team here at Henbrook I want to thank you so much for this amazing review. Dad was such a lovely man, always smiling and to get such heart warming feedback from you about his final few days is why many of us work in care. It was a pleasure to know you both. Please stay in touch with us, you are always welcome and we wish you and your family the very best for the future.

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Review from Mike B (Son of Resident) published on 21 January 2026 Submitted via Website
Overall Experience
We had an impromptu tour including laundry and kitchen from a member of the entertainment team, who demonstrated his passion for the place and his role.
We called late morning when mum was ready to be discharged from hospital. The person we needed was not on site but called us back and made arrangements for a move the next day (new years eve) not the easiest time of the year.
Mums face was a picture of joy as she was wheeled through the door. We had been offered food whilst waiting.
Mum was exhausted but loved her room, she raved about the full English breakfast and staff made sure she had another the next day. Staff could not do enough to make her feel welcome.
Mum has started to join the activities, and we loved a picture on the social media group of her wearing a balloon crown.
Friday she entertained my wife with Fish, Chips, and Prosecco.

Henbrook is nothing like a an 'old peoples home.' It is somewhere between a care home and hotel. It is her home.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is...  

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Review from Brenda N (Respite Resident) published on 21 January 2026 Submitted via Website
Overall Experience
I spent 11 days at Henbrook House.
I enjoyed my stay. I was well cared for, treated with dignity and respect.
Very comfortable with staff who were very attentive. Plenty of interesting activities taking place. Good food and good social events for all to participate in. Being able to have my hair and nails done on site was a real luxury.

Thank you to all the staff at Henbrook.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you so much for choosing Henbrook house for your respite stay and for taking the time to leave such a wonderful review. We are delighted that you enjoyed your time with us and experienced the quality of care we provide to all our guests and residents. Our team loved having you here, and we...  

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Review from T D (Daughter of Resident) published on 19 January 2026 Submitted via Website
Overall Experience
My Mum has been a resident here for 4 months now.
We looked at a number of homes in the area and this one was just perfect for her.
The building, accommodation and staff are first class.

The important thing for us is that mum is safe, happy and taken care of and these are all taken care of here.

Reply from Michael Zinaka, General Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is...  

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Review from Lisa S (Daughter of Resident) published on 19 January 2026 Submitted via Website
Overall Experience

It was very hard & emotional to make a decision to settle mum at Henbrook House.

The initial telephone queries were reassuring and understanding & empathy was given.

The moment we walked in the door everybody was so welcoming, helpful & kind.

Henbrook House staff are happy, friendly & positive. They encourage mum to join in with activities & reassure her to rebuild her confidence.

There is always someone who will advise you if you have a problem or question.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is...  

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Review from Sarah B (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience
My Dad has settled in well here and it quickly felt like home for him. They were able to collect him with their transport and his room when he arrived was immaculate, homely and with special touches like magazines.
The care staff are friendly and approachable and have taken time to get to know him.
The food is brilliant very high quality and being able to eat lunch here with him is lovely especially as we can no longer take him out.
The activities here have been great lots of events and music with the highlight being a miniature pony that Dad loved. He sees the puppy which comes in weekly and he looks forward to that.
The care staff have managed his complex medications well and have collaborated with the district nurses when needed.

I feel reassured he is safe and well cared for and he classes here as home. You can't put a price on that.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your review, it is such a pleasure to receive such positive feedback knowing that your Father is happy with our home, i will share your feedback with the team

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Review from J H (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience
Dad has been a resident since April 2025, and has settled in and now calls Henbrook home. The staff are amazing, friendly and always helpful.
The food is exceptional and although Dad doesn't eat much, he really enjoys the food. My sister and I have had lunch with Dad a couple of times and it's lovely that we can do that.
One little negative point is that when I visit Dad after work in the week at just after 17:30, there is often no one on reception and I have to wait to be let in, and also when I take Dad out for a smoke we then can't get back in.

Henbrook is always clean, lovely and warm and is a very welcoming home. We know that Dad has everything he needs and can't fault the care at Henbrook

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your review, it is great to hear that your Father thinks of Henbrook House as his home, I look forward to sharing your kind words with the team, and will will continue to improve with the out of hours reception.

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Review from Gary N (Son of Resident) published on 12 November 2025 Submitted via Website
Overall Experience
I can't speak highly enough about Henbrook House Care Home in St Neots. My mother has been a resident here for the past 5 months and the level of care has been truly remarkable.
Her health, happiness & wellbeing has been improving week on week.
Every member of the team has contributed to making my mum feel welcome and happy with her stay at the home.
The gourmet food, healthy diet, group activities, medical care team, wellbeing program & the management team have all proved invaluable in the successful integration of mum into this wonderful home.
Henbrook's ethos of respect, empathy, support & care for all their residents is clearly heartfelt by all the team. They all go the extra mile to make everyone feel welcomed and part of a big family.
I'm looking forward to our mum continuing to enjoy her life & make the most of everything Henbrook's has to offer her going forwards.

Keep up the exceptional work Henbrook's & thank you.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your lovely message. It means a lot to us to hear such kind feedback. We're so happy that your mum has had such a positive experience with us and is continuing to improve. I can't wait to share your wonderful comments with the team, they'll be thrilled to hear them.

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Review from Alison B (Daughter of Resident) published on 30 September 2025 Submitted via Website
Overall Experience

A Lovely place with amazing rooms and ensuite shower facilities for every room, the entire place is beautifully furnished and very clean and very well run with amazing food with different places to eat and the staff can't be more helpful

Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

Thank you for taking the time to review Henbrook House, we will continue to work hard and make sure we provide the highest standards of care possible. I will ensure to share your review with the wider team.

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Review from Jenny J (Cousin of Resident) published on 18 September 2025 Submitted via Website
Overall Experience
My cousin came to Henbrook House in February 2025 for a rest bite. He is now a permanent resident. He needed to get back into a daily heathy routine. Having being diagnosed with dementia it was such a tough decision to make for him having lived in London his whole life. Henbrook have supported us throughout giving us guidance and emotional support throughout this tough journey.
Hebrook has always felt like a 5* Hotel. the Cleanliness is outstanding. And the food is exceptional and meaningful! But what actually makes all the difference to us as a family is the entertainment!! This is on another level. Have singers/bands/ Children/ animals and days out. With a full itinerary weekly it's everything he needs. Interaction and socializing makes all the difference. We have seen a huge positive change in my cousins mental wellbeing and health.

I would highly recommend Henbrook for it's warm atmosphere and attentive staff.

Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

Thank you so much for your wonderful review. I remember the first time he visited and it was obvious that he was missing the company and engagement he is now thriving in. A true gentleman, always polite and friendly to anyone he meets. We love looking after him here at Henbrook House and I will ensure your review and kind words is shared with the whole team.

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Review from Jon W (Son of Resident) published on 16 June 2025 Submitted via Website
Overall Experience
My father initially came into Henbrook in April & is now a permanent resident, when he arrived he was in a poor state both physically (constant falls) and mentally and as a family we were really concerned about him.
After a little time to settle in, he has now thrived in the Henbrook culture and when I now visit looks the best I have seen in a long time.
As stated in previous reviews when you walk into Henbrook it does not feel like you are coming into a care home more a 5 star all inclusive hotel.
Dad has to take lots of tablets for his Parkinsons (17 a day) but this does not phase the staff who prescribe in a super efficient manner.
The food is excellent ( I don't think Dad has left a crumb in food ever!!) varied & portion sizes just right.
The entertainment team do a great job coming up with trips and activities with the schedule changing weekly and has things included for everyone.

However, the biggest factor is all the staff who are amazing, so kind and caring to him.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, we are always grateful for feedback as it helps us to develop our home, it is a pleasure to share you kind words with our team

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Review from Michael A (Son-in-law of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

First class care which cannot be faulted. In many respects like a first class hotel The staff are dedicated and clearly enjoy their job. It is a real pleasure to visit and see the joy on the faces of residents.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, it is always a real pleasure to receive such wonderful feedback, which of course i will share with our wonderful team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (0)

News
  • 17 Feb 2026

    Henbrook House recently marked Valentine’s Day with a day focused on friendships, togetherness and shared moments across the home. Residents, relatives, staff, and members of the local community all came...

  • 12 Feb 2026

    Whatever the reason for your stay at Henbrook House, those first few days can feel daunting. That is where our resident Joyce comes in. Before joining us, Joyce spent much...

  • 03 Feb 2026

    ??? Join Us for Our First “Brew Monday” at Henbrook House Care Home! ???We’re excited to invite our local community to our very first “Brew Monday” on the last Monday...

Upcoming Events

There are no upcoming events for Henbrook House Care Home.

Awards / Recognitions (3)

Accreditations

Meet the Team (3)

Michael Zinaka
Michael ZinakaJob Title:General ManagerJoined: 2025

I am delighted to be the general manager of Henbrook House for Connaught Care collection in St Neots. From the Commission, this beautiful home and amazing team have gone from strength to strength with awards, community involvement and creating a wonderful home for our residents.

Wesley Reed
Wesley ReedJob Title:Deputy ManagerJoined: 2024

My name is Wesley Reed, and I am the deputy manager for Henbrook House, where I am proud to help create a welcoming and supportive environment for both residents and staff. Since starting my career in the care industry in 2018, I’ve been passionate about making a positive difference in people’s lives, ensuring every individual receives compassionate, person-centred care that meets their needs and requirements.

I believe in leading with kindness, empathy and integrity, and I’m dedicated to helping my team grow while maintaining the highest standards of care and respect for all those we support.

At Henbrook House, we make the impossible…possible and believe in nothing less than living a life more extraordinary.

James Chandler
James ChandlerJob Title:Customer Relationship ManagerJoined: 2023
I discovered my calling in the care sector in 2017, and I haven't looked back since. I have gained a deep understanding of the challenges families face when making important care decisions.

I am excited to bring my passion and enthusiasm to Henbrook House and provide guidance every step of the way.

Building relationships is key to providing a strong support network, and I am looking forward to meeting businesses, groups and charities in the local area.

Frequently Asked Questions about Henbrook House Care Home

What types of Care is Henbrook House Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Henbrook House Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Henbrook House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Henbrook House Care Home to the centre of St Neots?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henbrook House Care Home to verify any information. View our terms and conditions. Henbrook House Care Home has an Enhanced Service -more info.