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Henbrook House Care Home

Cambridge Street, St Neots, Cambridgeshire PE19 1QB
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Henbrook House Care Home, St Neots
Henbrook House Care Home, St Neots
Henbrook House Care Home, St Neots

Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents.

Nestled in St Neots, Cambridgeshire, Henbrook House offers the perfect blend of comfort and sophistication. The beautifully designed rooms and communal areas provide a serene and inviting atmosphere, ensuring residents feel right at home.

The home takes pride in the all-inclusive package, which means everything you need for a fulfilling and worry-free lifestyle...  

Care Provided by Henbrook House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,860From £2,010
Residential Dementia CareFrom £1,950From £2,100

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar with private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

Contact Henbrook House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michael Zinaka (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Henbrook House Care Home Reviews (53)

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10

Henbrook House Care Home has a Review Score of 10 (9.959) out of 10, based on 33 reviews in the last 2 years. Over all time Henbrook House Care Home has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Nadine H (Regular Volunteer) published on 10 April 2025 Submitted via Website
Overall Experience

Every week, as a childminder we bring a group of children to Henbrook. The children, full of energy and curiosity, engage in various activities with the residents - from simple crafts to interactive games and storytelling sessions. The children and residents have formed a special bond.

For the elderly residents, these weekly visits provide social interaction, with a younger generation. Many residents seen smiling, engaging in lighthearted conversations, and even helping the children with certain tasks. For those with more limited mobility, the amazing staff ensured they can still participate by incorporating seated activities or sharing story books with the children.

These visits have created a positive, family-like atmosphere at Henbrook House. The residents and children look forward to the visits, it's clear that this initiative is more than just play; it's about fostering connections that bridge generations, providing emotional benefits to both young and old.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your kind review, we really look forward every week to our little visitors and i know how much joy the residents get from these interactions, you have been such a highlight to our weeks!

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Review from P B (Friend of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

The care for the residents is exceptional, the home itself is the best I've seen and is the reason why I recommended it to a friend who has said the exact same thing. The visitation is great as family are able to visit and join in with daily activities! The activities are incredible and really enhance the residents wellbeing both physically and mentally. I am very happy and content knowing that my family friend is living here with extraordinary care and most importantly she feels safe!

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, it really is fantastic to hear of your positive experiences at our beautiful home, i will share your kind words with our team

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Review from N A (Son of Resident) published on 3 February 2025 Submitted via Website
Overall Experience
Mum came to live with us following the death of my father and has been with us now for 3 years.
My wife requires breaks from caring for mum and we have tried other care home providers and can honestly say that the level of care, the facilities and friendly "can't do enough for you" approach to mums stay is just fantastic.
Mum even asked if she could have her 80th birthday at Henbrook House Care Home and then a second birthday when she came home to us.
Henbrook said, of course and what, when and how many would you like
So mum had her brothers and there children (all in there 50's) on the day of her birthday and then another party on the weekend.
Mum has dementia and in her words " the whole of her birthday are such wonderful memories it's just a shame that dad wasn't with her "

Thank you all, from the care staff to the kitchen staff and everyone else involved.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your lovely review, it is always a pleasure to receive such amazing feedback, it is always great to welcome your mother to stay with us! I look forward to sharing your comments with the team

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Review from Fizz H (Granddaughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience
My Nan has fairly complex needs and we had had a poor experience at a previous care provider. When we visited Henbrook House Care Home I knew it was the one. It has many lovely touches that should be standard across all care providers to offer a good quality of life, but sadly that is not the case. All the staff are lovely and spent time getting to know my Nan on her arrival - the welcoming flowers in her lovely room was such a lovely touch.

The fact that I can visit on my birthday and have a private meal with my Nan has blown me away. Again this should be standard but just isn't. I am so happy that we found Henbrook House and that they were able to accommodate my Nan. I would recommend it - and I might just move in myself.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your review, it is always great to have such positive feedback and hear first-hand people's experiences. I will share your comments with our amazing team as it is always great to share such lovely comments. Thank you.

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Review from C B (Granddaughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

Where do I start? Henbrook House Care Home has been life changing for us. From the initial visit, the staff are excellent and always there to support you. The entertainment for the residents is outstanding and the team do an exceptional job with a weekly timetable. Henbrook house has an extremely warm welcoming atmosphere where nothing is to much for them. The food is amazing! We feel like it's become our second home. Myself and my mother cannot thank Henbrook house enough for giving my grandma the quality of life she deserves!

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your amazing comments we are delighted that you are happy with the care and support being given, I look forward to sharing your comments with the team - thank you.

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Review from David C (Son of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

My mother went into Henbrook House Care Home for respite care in October 2024 and has been there ever since as she liked it so much. The staff are very attentive and Mother feels well cared for. The activities and the activity manager are excellent, putting so much effort into entertaining. My Mother is always getting involved. Any suggestions are acted upon and used as an avenue for further residents to get involved. The food is a high standard and all of the staff are friendly and work hard. The maintenance manager acts on issues very promptly and professionally. I am so pleased that Mum went into Henbrook House. I highly recommend it.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your amazing feedback, we are delighted to hear you are both happy with the services we are providing at Henbrook house, I look forward to sharing your comments with the team as it is always great to hear when people are pleased, Thank you

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Review from N W (Son of Resident) published on 17 January 2025 Submitted via Website
Overall Experience

Henbrook House Care Home always go above and beyond with regard to their service, the staff are always pleasant and helpful. The staff care for the residents with compassion and personal touches, from the moment you enter to visit, you feel like you are in a high quality hotel, the food is first rate and always looks good. The cleanliness is also very good, the leader of the activities is always on the go engaging with the residents. I am so pleased that my mother resides here, I am comfortable in the knowledge she is well looked after.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your review, it is always a pleasure to receive such positive comments, I look forward to sharing with the team.

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Review from Andrew S (Son of Resident) published on 6 November 2024 Submitted via Website
Overall Experience
Dad has been in Henbrook House since the summer and has received excellent levels of care. The staff are all really helpful and friendly, the facilities (including a cinema!) are first class and the food is fantastic.

I would not hesitate to recommend Henbrook House to anyone looking for a care home.

Reply from James Chandler, Customer Relationship Manager at Henbrook House Care Home

Thank you for this wonderful review, your father is such a lovely man and we are glad you are so happy with the care he receives. I will ensure we share your positive review with the whole team who all work so hard in making sure all our residents receive the very best support.

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Review from Jennie H (Daughter-in-law of Resident) published on 24 October 2024 Submitted via Website
Overall Experience
From the moment we walked into Henbrook House to look around we felt so welcomed. All the staff go above and beyond to make sure their residents and the families feel comfortable and have everything they need. There are always activities going on for the residents and everyone is included.

Truly is a wonderful care home. We can't thank the team enough for their support these last few months.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review, it is such a pleasure to receive feedback and I will share it with the team.

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Review from Tony D (Son of Resident) published on 24 October 2024 Submitted via Website
Overall Experience
Perfection. Couldn't ask for more from a care home. From the initial tour to day to day care, this is the best.
Excellent management team, carers, bistro staff, reception, and super entertainment on offer.

I like it so much that I spend most of my time there too.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, it is always a pleasure to receive such lovely feedback and I look forward to sharing it with the team.

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Review from Jayne S (Daughter of Resident) published on 26 September 2024 Submitted via Website
Overall Experience
My mum went to Henbrook House for respite for a week after trialling another home which was unsuccessful! Mum has got Vascular dementia and the care that she received was outstanding. The staff and super friendly and great fun which really helped, nothing was too much trouble and was actioned straight away. The activities and trips out were fantastic as my mum loves to be kept busy.
The food is outstanding with great choice and quality, Mum really enjoyed it.
Mum also has had a lovely facial and shampoo and blow-dry.
We never imagined having to put Mum in for respite but this home made the whole process so much less painful and really felt like she was getting the care that she deserves.

Thank you so much, she will definitely be coming back soon to see you all.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words and we are delighted that your mum had a great experience at Henbrook House, every stay with us is important and it is heartwarming to know what a difference it makes to people, I look forward to sharing your kind words with the team and we look forward to Mum's next stay with us.

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Review from R J (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
The home itself is beautiful, modern, and welcoming. The facilities which include the cinema and spa are an added bonus!
As a visitor, the staff are so welcoming and we are provided with food, drink and everything needed to make our visits enjoyable.
As a resident, the carers meet my father's every need and couldn't be more friendly and helpful to him.
All the activities arranged keep the residents both physically and mentally stimulated.

I couldn't give this care home higher praise!

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review! it is always such a pleasure to receive feedback and we look forward to sharing your comments with the team, it is a pleasure to care for your father, thank you for your kind words.

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Review from F R (Friend of Resident) published on 13 September 2024 Submitted via Website
Overall Experience

The very kind and well-trained staff are doing an excellent job looking after a friend of mine with Alzheimer's. She was given a great deal of assistance moving from her own home which made the transition as smooth and reassuring as possible. There is evidence of good teamwork between the staff and a friendly atmosphere in this beautiful home which is of an extremely high standard. Exactly the kind of place I would wish to live in myself, should the need arise.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review, it is always a pleasure to receive feedback and I look forward to sharing your kind words with the team!

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Review from Raymond B (Son of Resident) published on 6 August 2024 Submitted via Website
Overall Experience
My mother has been in Henbrook House for respite care for over three weeks now, she likes it so much she has requested to stay there long-term. The management and staff have been wonderful with her, kind, gentle, and caring.
The facilities, food, accommodation, and surroundings are five-star.

What a wonderful place, I couldn't wish for a better place for my mother to live.

Reply from Catherine Frost, Manager at Henbrook House Care Home

We are delighted to welcome your Mum to stay with us, it is an honor to care for her and I look forward to sharing your kind comments with our wonderful team.

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Review from Ann B (Daughter of Resident) published on 17 July 2024 Submitted via Website
Overall Experience

I couldn't be happier with Henbrook - it's the most amazing place for Mum to live. The staff are so kind and caring and nothing is too much trouble. On Mum's first day they not only looked after her but me too - a particular member of staff who was wonderful and incredibly supportive and said I should feel this was my home as much as Mum's - we were all part of the family. That meant such a lot. Since then I have been blown away by the wonderful activities not just for the residents but for the whole community and the food is just delicious. I've really valued being able to talk to the carer team whenever I needed to, they are on top of Mum's healthcare needs and I know she is safe. I can't recommend Henbrook highly enough.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your kind review we are thrilled you are pleased with Henbrook House, and I look forward to sharing your kind words with the team, it is always a pleasure to hear people's feedback.

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Review from Wendy S (Daughter of Resident) published on 16 July 2024 Submitted via Website
Overall Experience
What a wonderful place with friendly happy staff. Fabulous decor, where every resident's needs are well cared for. Visitors are always welcome, with the Bistro being a great meeting point. The food is of restaurant quality, attractively presented and just the right portion size for my mum who spent 2 weeks in respite care. She was so happy and relaxed there, and is looking forward to her next 'holiday' at Henbrook.

Although perhaps more expensive than other care homes in the vicinity, with so much included, together with the level of care, I believe it to be value for money.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your kind review, it is so wonderful to hear you are pleased with our stunning care home, I look forward to sharing your comments with the team

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Review from Anita A (Niece of Resident) published on 16 July 2024 Submitted via Website
Overall Experience
My aunt had 2 weeks respite in Henbrook House in June what a place! So lovely, friendly staff very caring and helpful, beautifully set out more like a 5-star hotel food is lovely too.
Beauty salon which my aunt enjoyed and cinema room.
Trips out and activities for everyone of different abilities.
Nothing is too much trouble.
My aunt has dementia but she kept going on about how lovely the place was and the people, this obviously made her feel very relaxed and comfortable which was very reassuring for us at how she felt so at home in a different place.
I did visit every day as I live nearby, I was made so welcome.

Thank you for her lovely stay.

Reply from Catherine Frost, Manager at Henbrook House Care Home

thank you for your kind review it is wonderful to hear your aunt had a great stay with us! I look forward to sharing your kind words with our team, it is always a pleasure to receive positive feedback

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Review from M O (Daughter of Resident) published on 12 June 2024 Submitted via Website
Overall Experience
My mother moved into the home in the middle of May and has been very happy with everything.
Everyone is so very kind, helpful and supportive, really going the extra mile to ensure she settled in well and was well cared for. A very caring and welcoming team.
The standard of the home, facilities and food is exceptional, just like a 5-star hotel. The food is amazing and the chef is very talented. The home is spotless!
The entertainment is great! Mum has been out on more trips in 3 weeks than she had in the last 2.5 years in care. This is really appreciated and the trips have been great. One staff member is amazing and works hard to please everyone.

Really rate this home and thoroughly recommend it.

Reply from Catherine Frost, Manager at Henbrook House Care Home

It is a pleasure to care for your Mother, we are delighted that you are happy with the home and wonderful team. I look forward to sharing your kind comments with the team, it is always such a pleasure to receive such kind feedback.

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Review from S P (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

Dad has just moved to Henbrook and the whole procedure was so smooth the staff are so welcoming and accommodating to Dad and all his family the atmosphere is such a happy environment and everyone cannot do enough for you.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review, it is such a pleasure to hear you are happy with the home and the service you have received up to now, I will share your kind words with the team.

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Review from Carolyn Y (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

My father has recently moved into Henlow Care Home, the manager and each and every member of staff were brilliant and every day since have made sure my dad and all the family are settled and happy with everything. I have to say how happy all the staff are and how they are encouraging our dad to enjoy his time at the home to which all the family are very happy, with excellent management, make happy staff and happy family.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review, it is always great to receive feedback and of course, to share this with our outstanding team, we are delighted that you are happy with our beautiful home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (0)

News
  • 17 Feb 2026

    Henbrook House recently marked Valentine’s Day with a day focused on friendships, togetherness and shared moments across the home. Residents, relatives, staff, and members of the local community all came...

  • 12 Feb 2026

    Whatever the reason for your stay at Henbrook House, those first few days can feel daunting. That is where our resident Joyce comes in. Before joining us, Joyce spent much...

  • 03 Feb 2026

    ??? Join Us for Our First “Brew Monday” at Henbrook House Care Home! ???We’re excited to invite our local community to our very first “Brew Monday” on the last Monday...

Upcoming Events

There are no upcoming events for Henbrook House Care Home.

Awards / Recognitions (3)

Accreditations

Meet the Team (3)

Michael Zinaka
Michael ZinakaJob Title:General ManagerJoined: 2025

I am delighted to be the general manager of Henbrook House for Connaught Care collection in St Neots. From the Commission, this beautiful home and amazing team have gone from strength to strength with awards, community involvement and creating a wonderful home for our residents.

Wesley Reed
Wesley ReedJob Title:Deputy ManagerJoined: 2024

My name is Wesley Reed, and I am the deputy manager for Henbrook House, where I am proud to help create a welcoming and supportive environment for both residents and staff. Since starting my career in the care industry in 2018, I’ve been passionate about making a positive difference in people’s lives, ensuring every individual receives compassionate, person-centred care that meets their needs and requirements.

I believe in leading with kindness, empathy and integrity, and I’m dedicated to helping my team grow while maintaining the highest standards of care and respect for all those we support.

At Henbrook House, we make the impossible…possible and believe in nothing less than living a life more extraordinary.

James Chandler
James ChandlerJob Title:Customer Relationship ManagerJoined: 2023
I discovered my calling in the care sector in 2017, and I haven't looked back since. I have gained a deep understanding of the challenges families face when making important care decisions.

I am excited to bring my passion and enthusiasm to Henbrook House and provide guidance every step of the way.

Building relationships is key to providing a strong support network, and I am looking forward to meeting businesses, groups and charities in the local area.

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