Care Home Owned by Connaught Care Group in Hertfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Connaught Care Group in Hertfordshire

Only the locations & reviews in Hertfordshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 215 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Hertfordshire (1)

1 Care Home owned by Connaught Care Group in Hertfordshire
Meadowbrook Care Home

Mountbatten Way, Bishop's Stortford CM23 4SX 

9.9 33 reviews
"Absolutely amazing service at Meadowbrook. I know my Dad is well looked after in a safe environment. Everyone is so incredibly friendly and…"   Read all 33 reviews
Location Type Care Home

Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford. Offering residential care and dementia care on a permanent or short stay basis. The home prides itself on delivering five-star service,… Read more about Meadowbrook Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 80 Rooms
  • from £1,695 / week

Connaught Care Group Reviews in Hertfordshire (33)

9.7

Connaught Care Group has a Group Review Score of 9.7 (9.688) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Meadowbrook Care Home

from Julia Rose B (Daughter of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing service at Meadowbrook. I know my Dad is well looked after in a safe environment. Everyone is so incredibly friendly and it truly is a home from home. Truly a luxurious service, would highly recommend to anyone looking at care for a loved one.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you very much for your review and kind words. Your feedback is truly appreciated, and we are so pleased to hear you feel this way. It means a great deal to our team and encourages us to continue providing the best possible care.
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Review of

Meadowbrook Care Home

from Caroline C (Daughter of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely five star Experience. Visited for my Mothers 91st Birthday Celebrations. Beautiful meal in Private Dining Room made for a special occasion. Staff and Food - all wonderful. Friends were so impressed! In the afternoon a wreath making class had been organised - absolutely fantastic with everyone
joining in. The staff create a marvellous atmosphere- it's like one big happy family.
You have done an amazing job here.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your wonderful 5-star review. We're truly honoured that you enjoyed celebrating your mother's 91st birthday. It's wonderful to hear how much your family enjoyed the private dining experience for such a special occasion. We're also delighted that the wreath-making and the atmosphere created by our team added to the joy of your visit. Your kind words mean a great deal to us, and we hope to welcome you all back again soon.
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Review of

Meadowbrook Care Home

from S M (Friend of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed on entry. Had a lovely lunch which was very tasty. From what I could see all staff were very attentive and helpful.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your wonderful review! We're thrilled to hear that you love our home and had such a positive experience with our team. It truly means a lot to us.
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Review of

Meadowbrook Care Home

from T S (Niece of Resident) published on 24 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Meadowbrook at age 96 in May 2025. After a short period of settling in she tells me she feels safe and at home. Meadowbrook staff are excellent, and the level of care and real concern is clear. She recently had a short stay in hospital and she was welcomed back like royalty. The food
and menu are excellent and all home cooked , fresh and tasty.The facilities and activities are varied, good quality, and there is always something going on.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review. We truly appreciate you taking the time to share your experience. It means a great deal to know that support has made a positive difference for your aunt and your family. Your kind words will be shared with the whole team; they will be delighted to hear. We're committed to providing the highest standard of care, and feedback like yours encourages us to keep doing what we do.
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Review of

Meadowbrook Care Home

from Julie G (Daughter-in-law of Resident) published on 4 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadowbrook is like walking into a 5 star hotel. It's immaculately clean and nice light decor. The staff are amazing. They are so kind, caring and so pleasant. Always so willing to help with any concerns family visitors have with their loved ones. The food is excellent, make by the chefs. The atmosphere
here is lovely and everybody seems happy and so do the residents. It's lovely and warm for the residents, which is so important and it smells pleasant and not of urine. My father in law wasn't happy with his chair in his bedroom, had a chat to one of the managers and she sorted out for him. The bedroom he has is a nice size and luxurious, with a fantastic en-suite. We love the private family and friends rooms too. We can't fault Meadowbrook. When we are old we want to move in there.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your thoughtful words and for taking the time to share your experience. It means a great deal to us to know that you and your family feel cared for and supported here at Meadowbrook. Our team truly strive to provide compassionate, personalised care every day, and hearing that it makes a difference warms our hearts. We're so grateful for your trust and kind words.
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Review of

Meadowbrook Care Home

from Richard G (Son of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my dad to Meadowbrook in July 2025 after he'd been in care for several years prior at another care home. We were absolutely blown away with what presented us. It was unlike any other care home we'd seen before. More like a 5 star hotel. We wished meadowbrook had been open when my dad first
went into care as he would have felt very comfortable here. Unfortunately having dementia he's unable to enjoy everything that Meadowbrook have on offer. Nowadays we are more interested in dad being comfortable, we'll fed and a high level of care and attention. We can't fault meadowbrook in any way. They tick all of the boxes. Since moving here his personal care has shown significant improvement. He is eating much better. And in himself he seems much happier.
We are so pleased to have chosen to make the move to Meadowbrook its not easy making the decision to move someone with this level of dementia but it was a worthwhile decision. Thank you to everyone at Meadowbrook.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for your kind words. We're truly touched to hear how much of a difference Meadowbrook has made for your dad and your family. It's wonderful to know that he's happier here and doing well. We'll make sure your message is shared with the whole team-they'll be so proud. Thank you again.
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Review of

Meadowbrook Care Home

from Serena G (Respite Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am blown away with Meadowbrook. I have had to make the most difficult decision to place my brother into care as he can no longer cope with his Parkinson's & Dementia and the home care was not enough. After researching a few homes I was recommended Meadowbrook by my daughter in law who is in the medical
profession, and met with Yvonne and I have not looked back since. Yvonne has been there every step of the way since April when the journey began, her advice and support has been second to none. It is due to her warmth and caring and genuine attitude that without doubt made my decision so easy. Laura the Manager came to my brothers home to do the assessment and again was absolutely lovely. The care team are all lovely and engaging. The home is beautiful, fresh, clean and new, lovely furnishings, food is very good, love the bar/bistro area even has a gin & cocktail menu!! A calm, relaxed atmosphere. I initially booked respite and we are integrating into permanent care.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for such a wonderful review! We are so pleased to have been able to support yourself and your brother through this process and can honestly say what a pleasure it is to support your brother within our care. We will share this with our team!
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Review of

Meadowbrook Care Home

from G T (Respite Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
All aspects and all areas of the residential home work for me and have been successfully well designed for its residents generally. The bedrooms, including ensuite shower/toilet, are comfortable and satisfactorily furnished for residents, in which beds are made and rooms cleaned on a daily basis. There
are also well-equipped bathrooms available for those that might need them. Breakfast and lunches are very good indeed and lunches offer different menu choices each day. Supper is early and has a more limited menu choice with a degree of repetition. An activities programme is published each week, which contains a variety of interesting choices for residents.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you for your thoughtful and comprehensive feedback. We're very pleased to hear that all aspects of the residential home are working well for you and that the design meets the needs of our residents. It's especially encouraging to know that the bedrooms, ensuite facilities, and daily housekeeping are contributing positively to your comfort.
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Review of

Meadowbrook Care Home

from Julia R (Daughter of Resident) published on 15 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are deeply grateful to the Meadowbrook team for the exceptional care they gave to Dad in the last months of his life and for the compassion they extended to our family. Dad lived with Lewy Body dementia and multiple co-morbidities and he lived in care for several years. We moved him to Meadowbrook
because we were more confident they could meet his needs. Dad settled in very quickly because of the personalised, warm and experienced care provided. Over the next few months, the staff took Dad to their hearts and Meadowbrook was a delightful environment in which to visit him. It was difficult to take Dad out, and so eating with him in the Bistro created important memories. The food is excellent! Sadly, Dad passed away two weeks ago. The whole team leaned in to care for him and us and - with excellent co-ordination with the GP and district nurses - we worked together to ensure that Dad had a 'good death'. We genuinely felt part of a caring family. And will always be thankful.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for your kind and thoughtful words. We are truly sorry for your loss. Dad was a true gentleman. It was an honour and a privilege to care for your father. We're grateful to have been a part of his journey and are touched to know that our team could provide comfort and support to him and you when it mattered most.
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Review of

Meadowbrook Care Home

from Claire T (Daughter of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved out Dad into Meadowbrook in February and from the outset the team embraced Dad's incredibly complicated medical health & advanced dementia. Having been in a care for years were were both surprised and delighted that after one very unsettled night, he was calm, slept well and had no more of
the aggressive outbursts, we'd experienced before. The care plan was exceptional and focused on physical, mental and social health, they did everything they could to ensure his overall wellness. The team made our whole family welcome, they showed kindness and care throughout our time with them and no more so in the last few days of Dad's life. They surrounded us all with love and support and made just being with him in those last few days, relaxed and comfortable. Carers came to spend their breaks with Dad, to talk to him and reassure him. They all spoke in such kind terms, they had really taken Dad to the hearts. Their end of life care was exceptional, we couldn't have hoped for more.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for this beautiful review, for sharing your experience and for your kind words about Meadowbrook. We are deeply moved to hear how your dad and your entire family were embraced and supported during such a significant and emotional time. We are especially grateful that you felt surrounded by love and kindness in his final days. Those moments matter deeply, and knowing that our carers were able to bring reassurance and warmth to both your dad and your family brings us great comfort. It was a privilege to care for him, and he clearly touched many hearts.
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Review of

Meadowbrook Care Home

from P U (Friend of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most noticeable was how the caring staff took a genuine interest in our friend and were keen to kind out about her likes and dislikes to build up a picture of her life before dementia set in. Also by collection our friend from her room and bringing her to the lounge was a particularly thoughtful way
of giving her the option of receiving visitors, or not, if it was a 'bad' day for her. Unable to complete all boxes as our visit was fairly brief although overall impression that accommodation was of a high standard and staff very professional.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeIt is really lovely to hear your thoughts on your friends recent move into residential care and that the wonderful staff at Meadowbrook made it such a positive one. Moving into residential care can be a challenging and emotional experience and by getting to know as much we can about each person and their earlier lives, means we can help support their move and make it a more positive experience.
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Review of

Meadowbrook Care Home

from Kimberley C (Power of Attorney of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow wow wow !! First class service from the moment we got in touch! All the staff have been extremely friendly & professional.
Hygiene and cleanliness 10/10, food and facilities are fantastic. The atmosphere is so welcoming, and they know who we are and who we are visiting. The staff always give us
an update on how he has been and what he has been up too !!
Thank you ALL so so much for caring for the resident during his short stay, they were certainly a wonderful 4 weeks for him.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeWow! What fantastic comments and we are delighted to hear that you had such a positive experience. We are so proud of the wonderful team at Meadowbrook and we will certainly feedback your lovely comments. You have certainly made our day!
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Review of

Meadowbrook Care Home

from C S (Daughter-in-law of Resident) published on 3 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous from the word go! All staff have been extremely accommodating. Nothing has been too much trouble. Hygiene and cleanliness is first rate, food and facilities are great. The atmosphere in general is welcoming, and they know who and where my relative is when I arrive. My relative has
settled well and is happy.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you for the wonderful feedback, we are incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mother in laws experience has been so positive.
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Review of

Meadowbrook Care Home

from J S (Son of Resident) published on 29 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother appears to be settling in and enjoying Meadowbrook Care Home.All the start are very professional, friendly and accommodating. The opportunity for our family to dine with my mother on regular occasions is very welcome and a delight.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeThank you for your lovely comments, which will be passed on to the staff and we are delighted to hear that your Mother is settling in well. Its also good to hear that you enjoy having meals at the home, as its important for all of the residents and their families to be able to spend quality time together
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Review of

Meadowbrook Care Home

from Phil B (Nephew of Resident) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aunt settled in well and everybody is very friendly.
Used the private dining and had all the family round, great lunch and fab service, this makes the place explain special.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeThank you for such a lovely comments. We are delighted to hear your aunt has settled in so well. Our team will be so proud to hear that you feel Meadowbrook is an extra special place - as we all think it is too!
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Review of

Meadowbrook Care Home

from Carole D (Sister-in-law of Resident) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with Meadowbrook. My Sister. In-law's room is spacious and modern and she seems very happy. As an ex-nurse, I noticed particularly the care and kindness shown to her by the staff. I have always felt welcomed when I visit her and should I need to in the future, Meadowbrook
is certainly the home I would choose.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeThank you for taking the time to give us such wonderful feedback. We are delighted to hear that you are happy with the care we are providing for your sister-in-law and that she is so happy with us and its lovely to hear that you feel very welcome too when you visit. We will pass on your comments to the team as they are passionate about providing the best care to all of our residents.
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Review of

Meadowbrook Care Home

from A W (Daughter of Resident) published on 15 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
So far i have experienced a 5 star service. All staff members have helped my mum settle into her new home where she appears happy & safe. As soon as you enter Meadowbrook you get a warm friendly greeting with a real good vibe as there is always something going on. Bedrooms & ensuite are spacious, food
appears (what I've experienced) good with a good choice. All staff have been friendly, helpful & nothing is too much trouble. Overall I'm glad I picked Meadowbrook.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care HomeThank you for taking the time to give us such a lovely review. Its not an easy journey coming into residential care and we are so pleased to hear that Mum feels safe and is happy with us. We will pass on your feedback to our wonderful team
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Review of

Meadowbrook Care Home

from S T (Friend of Resident) published on 1 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were made very welcome, by lovely helpful staff. The building was warm light with beautiful decor, like a really grand hotel.
The residents we saw around all looked really happy and well cared for.
Reply from Ruby Pratt, Deputy Manager at Meadowbrook Care HomeThank you so much for your lovely words about our wonderful home and staff team. We will be sure to pass this back to everyone!
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Review of

Meadowbrook Care Home

from Sue A (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been Meadowbrook since the beginning of February & everyone has been friendly & caring. It has been a very big change for them & they have all helped to settle them in. Meadowbrook has outstanding facilities & activities to suit all abilities. Would definitely recommend.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you for the wonderful feedback, I'm incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mum and dad's experience has been so positive.
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Review of

Meadowbrook Care Home

from Tony P (Son of Resident) published on 20 March 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Management care and attention are excellent, friendly, good communication and caring approach for the resident.
Caring staff on what I have observed are a little bit slack and take the residents first reaction as gospel. Resident with dementia sometimes cannot communicate if they are thirsty or hungry
and could have not had drink or food all day. I know it's difficult as there are other residents but a bit more observation would greatly help.
Staff should encourage residents to get involved and participate in all of the facilities and organised events so the residents settle and enjoy the home easier.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you for your review and lovely words. We appreciate that the care needs of our residents can vary depending on their specific conditions and diagnosis as well as how we are required to adapt our approach dependent on this. I would really like to further understand the observations you have had and so have reached out personally to ensure we are always providing the extraordinary care we strive for.
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Awards / Recognitions (1)

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