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Care Home Owned by Connaught Care Group in Hertfordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Connaught Care Group in Hertfordshire

Only the locations & reviews in Hertfordshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 181 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Hertfordshire (1)

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1 Care Home owned by Connaught Care Group in Hertfordshire
Meadowbrook Care Home

Mountbatten Way, Bishop's Stortford CM23 4SX 

9.9 28 reviews
"I am blown away with Meadowbrook. I have had to make the most difficult decision to place my brother into care as he can no longer cope…"   Read all 28 reviews
Location Type Care Home

Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford. Offering residential care and dementia care on a permanent or short stay basis. The home prides itself on delivering five-star service,… Read more about Meadowbrook Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 80 Rooms from £1,700 / week

Connaught Care Group Reviews in Hertfordshire (28)

9.6

Connaught Care Group has a Group Review Score of 9.6 (9.576) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Meadowbrook Care Home

from Serena G (Respite Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am blown away with Meadowbrook. I have had to make the most difficult decision to place my brother into care as he can no longer cope with his Parkinson's & Dementia and the home care was not enough. After researching a few homes I was recommended Meadowbrook by my daughter in law who is in the medical
profession, and met with Yvonne and I have not looked back since. Yvonne has been there every step of the way since April when the journey began, her advice and support has been second to none. It is due to her warmth and caring and genuine attitude that without doubt made my decision so easy. Laura the Manager came to my brothers home to do the assessment and again was absolutely lovely. The care team are all lovely and engaging. The home is beautiful, fresh, clean and new, lovely furnishings, food is very good, love the bar/bistro area even has a gin & cocktail menu!! A calm, relaxed atmosphere. I initially booked respite and we are integrating into permanent care.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you so much for such a wonderful review! We are so pleased to have been able to support yourself and your brother through this process and can honestly say what a pleasure it is to support your brother within our care. We will share this with our team!

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Review of

Meadowbrook Care Home

from G T (Respite Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All aspects and all areas of the residential home work for me and have been successfully well designed for its residents generally. The bedrooms, including ensuite shower/toilet, are comfortable and satisfactorily furnished for residents, in which beds are made and rooms cleaned on a daily basis. There
are also well-equipped bathrooms available for those that might need them. Breakfast and lunches are very good indeed and lunches offer different menu choices each day. Supper is early and has a more limited menu choice with a degree of repetition. An activities programme is published each week, which contains a variety of interesting choices for residents.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you for your thoughtful and comprehensive feedback. We're very pleased to hear that all aspects of the residential home are working well for you and that the design meets the needs of our residents. It's especially encouraging to know that the bedrooms, ensuite facilities, and daily housekeeping are contributing positively to your comfort.

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Review of

Meadowbrook Care Home

from Julia R (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are deeply grateful to the Meadowbrook team for the exceptional care they gave to Dad in the last months of his life and for the compassion they extended to our family. Dad lived with Lewy Body dementia and multiple co-morbidities and he lived in care for several years. We moved him to Meadowbrook
because we were more confident they could meet his needs. Dad settled in very quickly because of the personalised, warm and experienced care provided. Over the next few months, the staff took Dad to their hearts and Meadowbrook was a delightful environment in which to visit him. It was difficult to take Dad out, and so eating with him in the Bistro created important memories. The food is excellent! Sadly, Dad passed away two weeks ago. The whole team leaned in to care for him and us and - with excellent co-ordination with the GP and district nurses - we worked together to ensure that Dad had a 'good death'. We genuinely felt part of a caring family. And will always be thankful.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you so much for your kind and thoughtful words. We are truly sorry for your loss. Dad was a true gentleman. It was an honour and a privilege to care for your father. We're grateful to have been a part of his journey and are touched to know that our team could provide comfort and support to him and you when it mattered most.

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Review of

Meadowbrook Care Home

from Claire T (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved out Dad into Meadowbrook in February and from the outset the team embraced Dad's incredibly complicated medical health & advanced dementia. Having been in a care for years were were both surprised and delighted that after one very unsettled night, he was calm, slept well and had no more of
the aggressive outbursts, we'd experienced before. The care plan was exceptional and focused on physical, mental and social health, they did everything they could to ensure his overall wellness. The team made our whole family welcome, they showed kindness and care throughout our time with them and no more so in the last few days of Dad's life. They surrounded us all with love and support and made just being with him in those last few days, relaxed and comfortable. Carers came to spend their breaks with Dad, to talk to him and reassure him. They all spoke in such kind terms, they had really taken Dad to the hearts. Their end of life care was exceptional, we couldn't have hoped for more.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you so much for this beautiful review, for sharing your experience and for your kind words about Meadowbrook. We are deeply moved to hear how your dad and your entire family were embraced and supported during such a significant and emotional time. We are especially grateful that you felt surrounded by love and kindness in his final days. Those moments matter deeply, and knowing that our carers were able to bring reassurance and warmth to both your dad and your family brings us great comfort. It was a privilege to care for him, and he clearly touched many hearts.

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Review of

Meadowbrook Care Home

from P U (Friend of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most noticeable was how the caring staff took a genuine interest in our friend and were keen to kind out about her likes and dislikes to build up a picture of her life before dementia set in. Also by collection our friend from her room and bringing her to the lounge was a particularly thoughtful way
of giving her the option of receiving visitors, or not, if it was a 'bad' day for her. Unable to complete all boxes as our visit was fairly brief although overall impression that accommodation was of a high standard and staff very professional.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

It is really lovely to hear your thoughts on your friends recent move into residential care and that the wonderful staff at Meadowbrook made it such a positive one. Moving into residential care can be a challenging and emotional experience and by getting to know as much we can about each person and their earlier lives, means we can help support their move and make it a more positive experience.

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Review of

Meadowbrook Care Home

from Kimberley C (Power of Attorney of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow wow wow !! First class service from the moment we got in touch! All the staff have been extremely friendly & professional.
Hygiene and cleanliness 10/10, food and facilities are fantastic. The atmosphere is so welcoming, and they know who we are and who we are visiting. The staff always give us
an update on how he has been and what he has been up too !!
Thank you ALL so so much for caring for the resident during his short stay, they were certainly a wonderful 4 weeks for him.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

Wow! What fantastic comments and we are delighted to hear that you had such a positive experience. We are so proud of the wonderful team at Meadowbrook and we will certainly feedback your lovely comments. You have certainly made our day!

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Review of

Meadowbrook Care Home

from C S (Daughter-in-law of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous from the word go! All staff have been extremely accommodating. Nothing has been too much trouble. Hygiene and cleanliness is first rate, food and facilities are great. The atmosphere in general is welcoming, and they know who and where my relative is when I arrive. My relative has
settled well and is happy.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you for the wonderful feedback, we are incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mother in laws experience has been so positive.

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Review of

Meadowbrook Care Home

from J S (Son of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother appears to be settling in and enjoying Meadowbrook Care Home.All the start are very professional, friendly and accommodating. The opportunity for our family to dine with my mother on regular occasions is very welcome and a delight.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

Thank you for your lovely comments, which will be passed on to the staff and we are delighted to hear that your Mother is settling in well. Its also good to hear that you enjoy having meals at the home, as its important for all of the residents and their families to be able to spend quality time together

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Review of

Meadowbrook Care Home

from Phil B (Nephew of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aunt settled in well and everybody is very friendly.
Used the private dining and had all the family round, great lunch and fab service, this makes the place explain special.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

Thank you for such a lovely comments. We are delighted to hear your aunt has settled in so well. Our team will be so proud to hear that you feel Meadowbrook is an extra special place - as we all think it is too!

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Review of

Meadowbrook Care Home

from Carole D (Sister-in-law of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with Meadowbrook. My Sister. In-law's room is spacious and modern and she seems very happy. As an ex-nurse, I noticed particularly the care and kindness shown to her by the staff. I have always felt welcomed when I visit her and should I need to in the future, Meadowbrook
is certainly the home I would choose.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

Thank you for taking the time to give us such wonderful feedback. We are delighted to hear that you are happy with the care we are providing for your sister-in-law and that she is so happy with us and its lovely to hear that you feel very welcome too when you visit. We will pass on your comments to the team as they are passionate about providing the best care to all of our residents.

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Review of

Meadowbrook Care Home

from A W (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far i have experienced a 5 star service. All staff members have helped my mum settle into her new home where she appears happy & safe. As soon as you enter Meadowbrook you get a warm friendly greeting with a real good vibe as there is always something going on. Bedrooms & ensuite are spacious, food
appears (what I've experienced) good with a good choice. All staff have been friendly, helpful & nothing is too much trouble. Overall I'm glad I picked Meadowbrook.
Reply from Yvonne Rolfe, CRM at Meadowbrook Care Home

Thank you for taking the time to give us such a lovely review. Its not an easy journey coming into residential care and we are so pleased to hear that Mum feels safe and is happy with us. We will pass on your feedback to our wonderful team

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Review of

Meadowbrook Care Home

from S T (Friend of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were made very welcome, by lovely helpful staff. The building was warm light with beautiful decor, like a really grand hotel.
The residents we saw around all looked really happy and well cared for.
Reply from Ruby Pratt, Deputy Manager at Meadowbrook Care Home

Thank you so much for your lovely words about our wonderful home and staff team. We will be sure to pass this back to everyone!

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Review of

Meadowbrook Care Home

from Sue A (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been Meadowbrook since the beginning of February & everyone has been friendly & caring. It has been a very big change for them & they have all helped to settle them in. Meadowbrook has outstanding facilities & activities to suit all abilities. Would definitely recommend.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you for the wonderful feedback, I'm incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mum and dad's experience has been so positive.

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Review of

Meadowbrook Care Home

from Tony P (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Management care and attention are excellent, friendly, good communication and caring approach for the resident.
Caring staff on what I have observed are a little bit slack and take the residents first reaction as gospel. Resident with dementia sometimes cannot communicate if they are thirsty or hungry
and could have not had drink or food all day. I know it's difficult as there are other residents but a bit more observation would greatly help.
Staff should encourage residents to get involved and participate in all of the facilities and organised events so the residents settle and enjoy the home easier.
Reply from Laura Adams, General Manager at Meadowbrook Care Home

Thank you for your review and lovely words. We appreciate that the care needs of our residents can vary depending on their specific conditions and diagnosis as well as how we are required to adapt our approach dependent on this. I would really like to further understand the observations you have had and so have reached out personally to ensure we are always providing the extraordinary care we strive for.

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Review of

Meadowbrook Care Home

from A H (Wife of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with our choice of care home for my husband. He had 2 weeks of respite in another care home earlier which we and he did not like. The care given at Meadowbrook is excellent as is the overall ambiance.
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Review of

Meadowbrook Care Home

from J A (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The whole staff team at Meadowbrook Care Home have been consistently friendly, patient and caring towards Mum and any of Mum's visitors. There is a lovely atmosphere in the Bistro and the dining room when the residents are gathered there and it's good to see them enjoying the various activities and
entertainment. I love to see the 'Works of Art' on display too that have been created by the residents. It was a difficult decision to move mum to a care home but after the move to Meadowbrook, I wish she had moved here sooner!
Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you for the wonderful review, we are delighted that you are happy with the care and support from the team at Meadowbrook.

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Review of

Meadowbrook Care Home

from Sally J (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 92-year-old mother went into Meadowbrook Care Home in early January 2025 for respite care following a deterioration in her mobility after a chest infection. My mother has always been fiercely independent and was not keen on going into a home, even for respite care, but the whole experience has been
absolutely amazing. The entire staff - from the management to the caring staff and the reception team - have been wonderful - professional, friendly, welcoming, sensitive and caring. The home itself is wonderful with very stylish, comfortable rooms and great bathrooms. The communal areas are fabulous with a lovely cafe, dining room, lounge, cinema room, private dining room, children's area, craft room and probably more places that I haven't yet discovered! My mum has already (in less than a week) visited the hair salon and had her nails done and seen the in-house PT several times to help with her mobility. This is a special place with staff who really care. I couldn't recommend it more.
Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you so much for the wonderful review, we are incredibly proud of our team at Meadowbrook and we are also delighted you and your mother have enjoyed such a positive experience.

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Review of

Meadowbrook Care Home

from Wendy S (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very nice new facility, we call it a luxury hotel rather than a care home.
Large rooms with ensuite shower rooms and nicely furnished. The hospital-type bed is well-disguised. The staff have been so kind and caring and do everything to keep my mother safe and comfortable.
The home has a great vibe
with lots of things going on for the residents and their families. It is sad my mother is too poorly to join in and appreciate what there is available to pass the time.
I would definitely recommend this home.
Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you for the lovely feedback, we continue to be incredibly proud of the team. Please do speak to the management team about what we can do to bring relevant past times to your mother if you feel it would be appropriate as I have no doubt they would be able to accommodate.

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Review of

Meadowbrook Care Home

from K T (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just spent 3 weeks at Meadowbrook for respite care. From the moment he arrived until he left a few days ago, he was so well looked after. The staff were super helpful at all times and supported him superbly to achieve his aims to increase his strength and regain his confidence, to enable
him to achieve his goal of returning to independent living.
I can't thank everybody enough for everything they did for Dad.
Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you for the wonderful feedback - we are delighted your father had such a positive experience with us and that he has been able to reach his goal to return home. You are always welcome to pop in and see the team. I am sure they would be thrilled to see you both and hear how he is getting on at home.

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Review of

Meadowbrook Care Home

from Graham E (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Meadowbrook in early October 2024. It is a caring, comfortable and engaging environment for loved ones. The home is brand new and luxurious, with a warm atmosphere.
The rooms are spacious and well-designed, offering residents privacy, comfort and Mum's room has so much natural light.
Guests are encouraged to join residents for meals. They also accommodate celebrations in a private dining room. Mum has had the opportunity to try everything from arts and crafts to fitness classes and she has enjoyed a movie night in the cinema room. The activities are planned to keep residents active, engaged, and happy.
In addition, Mum has regular hair and nail appointments together with chiropodist visits and trips into town to shop.
The staff are friendly and attentive. They make everyone feel comfortable and supported, always greeting us with smiles and ensuring my mother feels right at home. Meadowbrook has given our family peace of mind knowing that my mother is well cared for.
Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you for the wonderful feedback, we are incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mother's experience has been so positive.

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