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Care Home Owned by Connaught Care Group in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Connaught Care Group in Wiltshire

Only the locations & reviews in Wiltshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 181 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Wiltshire (1)

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1 Care Home owned by Connaught Care Group in Wiltshire
Willowbrook View

1 Barwell Avenue, Wichelstowe, Swindon SN1 7EY 

9.3 9 reviews
"I found the staff all very polite and hard working, plus always willing to stop and talk and, more importantly, listen to the residents and…"   Read all 9 reviews
Location Type Care Home

Willowbrook View is the latest, all inclusive, addition to the award-winning Connaught Care Collection family of care homes. Situated on the historic land of Wichelstowe, commonly known as the 'front garden' of Swindon, residents enjoy a truly five-star… Read more about Willowbrook View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 84 Rooms from £1,595 / week

Connaught Care Group Reviews in Wiltshire (9)

9.6

Connaught Care Group has a Group Review Score of 9.6 (9.576) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Willowbrook View

from Cath W (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff all very polite and hard working, plus always willing to stop and talk and, more importantly, listen to the residents and their families. The care home is always clean and welcoming.
Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your kind words. We're delighted to hear that you find our team polite, hardworking, and approachable. Listening to and supporting both our residents and their families is at the heart of what we do, and it's wonderful to know this is being felt. We also really appreciate your comments about the home being clean and welcoming - creating a comfortable environment is very important to us. Your feedback means a great deal to the whole team.

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Review of

Willowbrook View

from D S (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to our friend and ourselves as visitors showed that the care home has the best interests of everyone at its heart. This is something very rare these days and is to be applauded. Care is a vacation, and Willowbrook has been blessed with a great team. They spent a lot of time
trying to ensure that they could meet our friends' eating requirements. Yes, it's a new care home and always learning to further their team, but person centred care time and a willingness to go the extra mile is an excellent start for clients, visitors, and to have happy staff.
Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you for your kind words, I will be sure to pass them onto the team. It was a pleasure to care for your friend, and we enjoy your regular visits.

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Review of

Willowbrook View

from A H (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home, with great staff and facilities.
It also has an impressive activities programme.
Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our home, team, and facilities. Your feedback means a lot to us and to the staff who work so hard to make our home welcoming and vibrant.

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Review of

Willowbrook View

from Anna L (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were apprehensive and had lots of worries about placing mum into respite care, however, we can't thank you enough for the patience, kindness, warmth and support that the whole Willowbrook team showed mum (and us). This was always going to be an emotional time for us but we cannot praise you enough
for making it an easier transition. We feel so lucky to have found you! Never heard of or have seen a care home as wonderful as this. Thank you!
Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review of our home, we are delighted that we have been able to make such a difference in your mum's life. Our whole home approach to enriching our residents lives is something we are incredibly proud of here at Willowbrook View, and I will be sure to share your kind review with the rest of our team.

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Review of

Willowbrook View

from Catherine C (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a welcoming and beautiful environment, luxury size bedrooms and ensuites. Lovely inviting bistro area. My mother-in-law is ejoying the atmosphere and food. Everyone is so friendly. Highly recommend.
Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your lovely review. We're delighted to hear that you and your mother-in-law are enjoying the welcoming atmosphere, spacious accommodation, and our bistro area. It's wonderful to know she's settling in well and enjoying the food and company. Your kind words mean a great deal to our team, and we truly appreciate your recommendation. If there's ever anything more we can do, please don't hesitate to let us know.

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Review of

Willowbrook View

from J L (Granddaughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm relieved my grandmother has found such a caring and beautiful home to relax in. Everyone is so welcoming at Willowbrook View. An exceptional care home for the elderly. Thanks for making us so welcome when we visited.
Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review of our home, Willowbrook View. It was great to read that your grandmother had a relaxing stay and the family felt reassured of her care whilst with us. Should you wish to bring her for a cup of tea and cake we would be delighted to see you both again.

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Review of

Willowbrook View

from B C (Respite Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried about doing this respite stay but made my mind up and decided I needed to go ahead,
It has been a good decision. Everyone is kind, respectful, always willing to help and considerate of our needs.
Reply from Christopher Guest, Customer Relations Manager at Willowbrook View

Thank you for this wonderful review. We are so pleased that you had an enjoyable respite stay with us and look forward to seeing you again on your next stay at Willowbrook View. Please do pop in for a cup of tea and cake as our teams and residents will be very pleased to see you soon.

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Review of

Willowbrook View

from Simon C (Grandson of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran stayed here for a respite stay and she hasn't stopped talking about it since she got home. The home is like a 5 star hotel, the staff are friendly and down to earth and clearly have a passion for caring for the people who live there. They have a minibus for trips out and families can have lunch
together. A really well run home and I'm sure gran will be coming back for another stay.
Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you for your kind words! I'll be sure to pass them on to the team. We're so pleased to hear your Gran enjoyed her time with us, and we hope to welcome her back again in the future.

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Review of

Willowbrook View

from Graham D (Nephew of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over four visits this spring, my wife and I have been consistently impressed by the warm, welcoming atmosphere and outstanding care at Willowbrook View in Swindon. In newly landscaped grounds near canal towpaths, it offers peaceful outdoor activity and easy access to local amenities, including a nearby
pub/restaurant and Waitrose. A memorable moment was seeing two herons while our grandson joyfully pushed his Great Great Uncle along the tow-path, a heartwarming, multi-generational experience.


Inside, the care continues. Staff are genuinely kind and attentive to both residents and visitors, creating a true sense of community. The food is exceptional, and the bistro and bar team go above and beyond to provide compassionate service in a relaxed, uplifting setting. The interiors are beautifully maintained, and we were pleased to see my uncle finish a tailored exercise session with the in-house physical trainer.


Willowbrook View feels like a five-star hotel-with all the warmth of home.

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your thoughtful and heartwarming review. It means the world to us to hear Willowbrook View.We're delighted that the landscaped grounds and peaceful setting by the canal have added to your experience-and what a beautiful memory you've shared of your grandson and Great Great Uncle enjoying that special moment together. That truly captures the spirit of community and family we strive to nurture here.It's also wonderful to know that our team's dedication has stood out to you-from the care staff to the bistro and bar team. We believe that kindness, attentiveness, and a sense of belonging make all the difference, and your words reaffirm that we're on the right path.We'll be sure to share your compliments with the wider team, especially the physical trainer who supported your uncle's tailored session. Your feedback encourages us to keep providing the exceptional, person-centred care we're proud of.We look forward to welcoming you back soon.

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Awards / Recognitions (1)

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