Care Home Owned by Connaught Care Group in Wiltshire

Reply from Natasha Stone, Deputy Manager at Willowbrook View

Thank you so much for your thoughtful and heartwarming review. It means the world to us to hear Willowbrook View.We're delighted that the landscaped grounds and peaceful setting by the canal have added to your experience-and what a beautiful memory you've shared of your grandson and Great Great Uncle enjoying that special moment together. That truly captures the spirit of community and family we strive to nurture here.It's also wonderful to know that our team's dedication has stood out to you-from the care staff to the bistro and bar team. We believe that kindness, attentiveness, and a sense of belonging make all the difference, and your words reaffirm that we're on the right path.We'll be sure to share your compliments with the wider team, especially the physical trainer who supported your uncle's tailored session. Your feedback encourages us to keep providing the exceptional, person-centred care we're proud of.We look forward to welcoming you back soon.