Care Homes Owned by Connaught Care Group in Wiltshire

After visiting 9 care homes in and around the Swindon area, Willowbrook View to us was by far the best. It was comforting to know that my mum is going to receive the best affordable care, including all the happy helpful staff, lovely bistro, food, entertainment + activities, spotless rooms. Along with overall excellent care and service. Thank-you All.

My husband has Lewy Body Dementia and several complex health conditions. Willowbrook View staff AND residents made my husband feel safe, included and valued during his respite there. Will definitely be a returning client as standard of accommodation and care goes beyond expectation. Thank you so much.

An absolutly wonderful time, the staff were brilliant, Extremely helpful and ever so kind, and couldnt ask for a better place

Delicious lunch. Attentive service and a lovely day for our 99-year-old friend.

Fantastic care home. Excellent facilites. Marvellous staff.

It was a close relative's 99th birthday. Everything was exceptional, and nothing was too much trouble 100% from start to finish, and our relative had the best birthday. Thank you.

We celebrated Dads 99th birthday today. Staff were amazing, food tasty as always. Dad got to meet a small horse called Vino he loved it. Thank you for making dad's life amazing.

The staff make this place special. So friendly and the passion for their residents is clear to see. Couple that with a wonderful environment, you have the best care home in the area! Well done all. Kim's my favourite!

My mother moved into Willowbrook View in July last year, never quite making the 100. The care that she received was exemplary. The care the we, the family received was also exemplary. I have vast experience of elderly care and love the attitude of management towards the whole experience for the customer - the elderly, those impaired in some way and their family. The staff, every one are a credit to the home. My mother had a special bond with all of them. The layout of the home is amazing, clean and fresh. I can find no faults, a few hiccups initially but soon ironed out, just balancing our needs and expectations. Thank you all.

When my mother became a resident at Willowbrook View in the Autumn last year, she was in a sorry state after being in and out of hospital. Within a few weeks she was looking so much better, her overall health has improved, her hair and nails are lovely and she is clearly very well cared for. As soon as we arrived all the staff were warm and friendly, willing to assist with anything we needed. My mother is able to join the varied activities and the staff have facilitated her contact with the local church. We enjoy our visits as a family and feel welcomed and helped by the staff. The facilities are always scrupulously clean, thanks to the housekeeping staff. My mother's room has everything she needs and is comfortable, warm and inviting. I have valued the communication from staff, letting me know about any changes in her health care or concerns if they have any. We are so pleased she is in such a safe and supportive environment.

Outstanding care home & facilities, particularly Kim the hairdresser. The staff are caring & approachable, friendly & always on hand for every problem or query that arises. The food is very high quality, hearty & nutritious. The social events are fabulous particularly the Christmas Nativity & Valentines afternoon tea, so lovely to see the elderly residents so happy!

Mum has enjoyed her stay at Willowbrook View. The staff work really hard and are lovely with the residents. The home is lovely and kept very clean. Even though food is nice sometimes more individual choice for the cost. There is however a couple of things I am not happy with. I was informed the care plan would only be done after contract was signed and payment made. I have asked 4 times to see it but never did. The dr situation was not as stated in the contract! There is no point of contact, no one around to ask.

We had a really lovely experience, the facilities are incredible, and the staff go above and beyond; they are truly amazing. Willowbrook feels like a family environment, and it is really lovely to be a part of it.

Very good

I've had lovely time and hope to come back. Staff have been very kind and helpful (I don't know how they put up with me!)

Visiting my father was a pleasure the care and attention to resident was outstanding,always greeted by staff who where on duty with a smile asking if anything was required if it was they obliged without issues home was clean and warm for residents and amenities available excellent. You all should be proud of your commitment to residents and visitors alike.

The placement is very well run, friendly + welcoming to family, friends and resident. My mum has improved in her mental health and independence of eating + verbalising, socialising. The care given is just like home + family communications with family + staff very good and feel it really is a home and everyone is a family.

My mum is 95 years old and had no previous respite care experience. She was very reluctant to go, however, I would say after the first day she was happy and participating in activities. The activity and care staff are exceptional, Johnny and Ellie especially! When we left my mum looked amazing. She said "Well I'll definitely go back here". I feel so pleased I have found somewhere I feel more than happy to leave my mum.

It really made her day so again, a huge thank you to everyone involved.

Meals look tasty, lovely restaurant feel with linen napkins and printed menus.