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Care Home Owned by Connaught Care Group in Hampshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Connaught Care Group in Hampshire

Only the locations & reviews in Hampshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 267 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Hampshire (1)

 - Browse 1 Care Home owned by Connaught Care Group in Hampshire
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Portsdown View
St Agnes Close, Bedhampton, Havant PO9 3FJ 
9.9 79 reviews
Portsdown View, Havant, Hampshire
"Had a superb family lunch in the Fine Dining room to celebrate a family birthday. Many thanks to Karen, Simon and Sadie. Thank you from me…"   Read all 79 reviews
  • from £1,825 / week
  • 71 Rooms
Location Type Care Home

Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Connaught Care Group Reviews in Hampshire (79)

9.9

Connaught Care Group has a Group Review Score of 9.9 (9.904) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Portsdown View

from K H (Stepdaughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited a few times. It's a beautiful place for my step mum, the staff are very friendly, very clean, the food is excellent, and it's lovely to see my step mum so happy. She is being well looked after.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear KH,
Thank you for your lovely feedback. We are delighted to hear that your step mum is so happy at our home and that you have had such positive experiences when visiting. Your kind words about our team, the environment, and the food are truly appreciated. It means so much to know your step mum is being well looked after and feels happy and comfortable with us.
Thank you again, for your lovely feedback. We shall surely share with our team.
kind regards,
Stella Austin
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Review of

Portsdown View

from Jill S (Friend of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home, wonderful staff, all very caring and helpful.
Care is exceptional.
The hospitality lady was wonderful, lunch was very tasty. Everything was lovely. Thank you.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Jill S
Thank you for your wonderful review. We are so pleased to hear that your step mum is happy and being well cared for. Your kind comments about our team, cleanliness, and food mean a great deal to us.
It is always lovely to know families feel welcomed and reassured when visiting their loved ones. We shall surely share your kind words with our team.
kind regards ,
Stella Austin
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Review of

Portsdown View

from Jocelyn G (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a superb family lunch in the Fine Dining room to celebrate a family birthday. Many thanks to Karen, Simon and Sadie. Thank you from me too. It has been very special being able to celebrate my birthday with my dad. The food was delicious, and we all enjoyed being together.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Jocelyn,
Thank you so much for your lovely review. We are delighted you had such a special family celebration with us. Karen, Simon and Sadie will be thrilled to hear your kind words. It means so much to know you were able to enjoy such precious time together with your dad, and that the food and experience made the birthday celebration memorable for everyone.
Thank you once again,
Stella Austin
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Review of

Portsdown View

from T R (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely the most amazing place.
The manager rushed my father in over a Bank Holiday responding to me, totally helped me out in a crisis.
Superb staff, stunning facilities, excellent atmosphere, delicious food.
They go over and above all the time.
I can't recommend them enough.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T R,
Thank you so much for your incredibly kind words. We are really pleased to hear that we were able to support you and your father during what sounds like a difficult time, and that he has settled in well with us.
Your feedback about our team, facilities, atmosphere and food means a great deal, and it's especially rewarding to hear that you feel we go above and beyond.
We truly appreciate your recommendation and will share your lovely comments with the team.
Kind regards,
Stella Austin
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Review of

Portsdown View

from J H (Friend of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to have a private meal with friend's sister. An absolutely fantastic 3 course meal. My friend is happy. Staff really helpful and friendly. Nothing was too much trouble. Meal was cooked perfectly and the presentation was lovely.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear JH,
Thank you so much for your lovely review. We are delighted to hear that you and your friend enjoyed the private dining experience with us.

It's wonderful to know the meal, presentation, and service made such a positive impression. Our team always strives to create special moments for residents and their loved ones, so your kind words truly mean a lot.

We hope to welcome you back again soon.

Kind regards,
Stella Austin
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Review of

Portsdown View

from Debra W (Cousin of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place, so happy to see my cousin Maureen so happy and settled. Thank you so much.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you so much for your kind words.

We are delighted to hear that Maureen is so happy and settled with us. Knowing that our residents feel comfortable, supported, and truly at home means everything to our team.

Thank you again for taking the time to share this lovely feedback.
Kind regards, Stella Austin
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Review of

Portsdown View

from Cathie H (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful casino night at Portsdown View Care Home! The atmosphere was cosy, familial and a lot of fun. It was clear the staff all have great, supportive and loving relationships with the residents and we came together as one big family to enjoy a fun themed night. Lovely drinks, canapés and
live music added to the warm atmosphere, giving us a chance to have fun with our loved one.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Cathie,

Thank you so much for your lovely review. We are delighted to hear that you enjoyed our casino night and felt the warm, family atmosphere that means so much to us at Portsdown View.
It is wonderful to know the drinks, canaps, live music, and time spent with your loved one helped make the evening so special.

Thank you again for sharing your experience.
Kind regards,
Stella Austin
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Review of

Portsdown View

from Jame H (Mother of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff go above and beyond, always cheerful and willing to help. If you have an issue, it will be sorted straightaway.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Jame H,
Thank you for your lovely feedback.

We are so pleased to hear that our team's cheerful and helpful approach has made such a positive impression. It's wonderful to know that any issues were resolved quickly, as providing responsive and compassionate support is so important to us.

Thank you again for your kind words.
Kind regards, Stella Austin
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Review of

Portsdown View

from Valerie F (Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after and family visitors were made to feel very welcome. Food excellent and generous.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your feedback , We're delighted to hear that you and your family felt so well looked after and warmly welcomed. It's also wonderful to know you enjoyed the food and found it generous. Your feedback means a great deal to us
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Review of

Portsdown View

from L D (Relative of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nan is very well looked after and the care she receives from all staff is exceptional. The staff are extremely loving and caring towards residents and treat them with respect. You couldn't ask for more.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear LD,

Thank you so much for your kind words.

We are truly delighted to hear that your Nan is so well looked after and that the care she receives feels exceptional. It means a great deal to know that our team's kindness, compassion, and respect are making a positive difference.

Your feedback is incredibly appreciated, and I will be sure to share your lovely comments with the team.

Warm regards,
Stella Austin
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Review of

Portsdown View

from Rachel S (Daughter-in-law of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has spent over 6 months at Portsdown View. She has been treated with kindness and respect, with my mother-in-law being the centre of her care, her views, wants and wishes are listened to and respected. Staff greet her family warmly and we are always made to feel welcome.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Rachel,
Thank you so much for your kind words. It truly means a lot to us hearing that your mother-in-law has felt respected, listened to, and at the centre of her care - that is exactly what we strive for every day. We're also so pleased that you and your family feel welcomed whenever you visit. We will be sure to share your lovely feedback with the team, as it will mean a great deal to them.

Thank you again for taking the time to share your experience.

Kind regards,
Stella Austin
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Review of

Portsdown View

from T C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for several months, and it has been so good for her. Her whole life has been changed. My mother is happy, smiley and loves every day! The best move she has ever made.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T C,
Thank you so much for sharing such wonderful feedback. It truly means a lot to hear that your mother is happy, enjoying each day, and feeling at home with us.
We are so pleased to be part of her journey and will continue to support her with the same care and dedication.
Warm regards,
Stella
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Review of

Portsdown View

from R A (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to understand the needs of residents.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R A,
Thank you so much for your kind words and recommendation. It means a great deal to the whole team to know their care and dedication are appreciated.
I will be sure to share your lovely feedback with them.
Warm regards,
Stella Austin
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Review of

Portsdown View

from J E (Friend of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I plus 2 grandchildren attended the Madhatters Tea party today at Portsdown View. As always it was a fabulous event. The food was fantastic and the staff couldn't do enough to keep us all happy and comfortable. The singer was lovely too. All in all this is a fantastic home which I
would highly recommend to anyone requiring care and company in their twilight years.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J E,
Thank you so much for your lovely feedback.

We're delighted yourself, your husband and your grandchildren enjoyed the Mad Hatters Tea Party and it means so much to hear that you felt welcomed and well looked after - I'll be sure to share your kind words with the team.
Your recommendation truly means the world to us. We look forward to welcoming you again soon.
Warm regards,
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Review of

Portsdown View

from Sarah W (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was so welcoming. It was clean, warm and friendly. The staff were very pleasant and helpful, they did all they could to make everything comfortable for the residents. The food was lovely and it was nice to be able to eat with mum during her stay.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear S,
Thank you so much for your kind words. We're delighted to hear that you found the home welcoming, warm and friendly, and that you were able to share mealtimes with your mum - those moments are so important.
thank you for your lovely feedback about our team, it means a great deal to us all and they will be delighted to hear the feedback.
Warmest regards,
Stella Austin
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Review of

Portsdown View

from Raymond B (Respite Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the care home for recovery and respite from a replacement hip operation on 14/1/26 for 2 weeks and 3 days. I needed to work on my exercises to improve the muscle strength around the hip. I was on the dementia floor, but I did not mind this, as I was there to do "my own thing". It was a pity
the care home had an outbreak which prevented full use of the bistro area of the home, but I consider this fortunate, I was in the isolated upper floor, since I did not catch it. All the staff were friendly, considerate and helpful, and the respite has prepared me well to look after myself at home. I can recommend this home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R,

Thank you very much for your lovely feedback. We're so pleased to hear that your stay supported your recovery and helped you feel confident returning home.
We truly appreciate your understanding during the outbreak, and we're glad you remained safe and well. Your kind words about our team mean a great deal and will be shared with them.

Wishing you continued strength and good health.
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Review of

Portsdown View

from K D (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was unwell in January.
The staff, notably Hayley and Donna were absolutely marvelous. Both members of staff contacted me and kept me updated regarding his care and plan.
I didn't want him to go to hospital because I believe the care the staff are able to provide at Portsdown would be much
more beneficial to anything the hospital would be able to do.
I wanted him kept safe and comfortable.
This is what they did and did it well.
I have nothing to say but thanks to all involved with looking after my dad.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear K D, thank you so much for taking the time to share your experience. Your kind words truly mean a great deal to us.

We're so pleased to hear that you felt supported during what must have been a worrying time for you and your father. Hayley, Donna, and the wider team will be incredibly touched to know that their communication, care and dedication made a difference. It means a great deal to us that you felt confident in the care provided at Portsdown View, and we are grateful for the trust you place in our team.
Thank you again for your heartfelt feedback - we will be sure to share your appreciation with everyone involved.
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Review of

Portsdown View

from P E (Son of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from a top class care home. My father was in Portsdown View from January to November 2025 and he could not have been in a better place. The staff are first class, very friendly and helpful. Plenty of
varied activities to keep the residents entertained. An exceptional care home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear P, thank you so much for your kind words and for taking the time to share your experience. We're truly pleased to hear that your father was so well cared for during his time at Portsdown View and that you felt supported by our team. Your comments about the staff, activities, and overall experience mean a great deal to us and will be shared with the team. Thank you again for your trust and recommendation, you are always welcome to visit us at Portsdown View
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Review of

Portsdown View

from T M (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into the home, we felt that we were in a comfortable environment where the residents are treated as an individual. Each room is designed differently. The food for residents and visitors is excellent. The hospitality from the team is truly exceptional. There is choice with
everything from decor to food to entertainment. The resident is truly independent and they are able to show hospitality with family and friends. The wine!! Delicious. Helathy choice in food. All the managers are kind and very approachable. Thank you for everything. Well done! PS Difficult to get in at times, problem with doors.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you TM for such a thoughtful and generous review. We're delighted to hear that you felt the warmth of the home from the moment you arrived and that the individuality, independence, food, and hospitality stood out to you - including the wine! Your kind words about our team and managers truly mean a great deal to us.
Thank you also for the feedback regarding the doors; we appreciate you raising this and will take it on board. We're very grateful for your support and kind encouragement.
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Review of

Portsdown View

from Colin L (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always positive and friendly. There is usually 2 activities going on at any time for residents to join in. Having coffee and cake available for guests and residents is a lovely touch. All in all, a wonderful experience.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Colin, thank you so much for taking the time to share such a kind review. We're really pleased to hear that you've found our team to be positive and friendly, and that the range of activities has added to your experience. The coffee and cake are a small gesture, but it's lovely to know they've been appreciated. Your feedback means a great deal to us all at Portsdown View
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Awards / Recognitions (1)

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