Care Home Owned by Connaught Care Group in Hampshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Connaught Care Group in Hampshire

Only the locations & reviews in Hampshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 247 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Hampshire (1)

 - Browse 1 Care Home owned by Connaught Care Group in Hampshire
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Portsdown View
St Agnes Close, Bedhampton, Havant PO9 3FJ 
"Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to…"   Read all 70 reviews
  • from £1,825 / week
  • 71 Rooms
Location Type Care Home

Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Connaught Care Group Reviews in Hampshire (70)

9.9

Connaught Care Group has a Group Review Score of 9.9 (9.883) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Portsdown View

from T C (Daughter of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for several months, and it has been so good for her. Her whole life has been changed. My mother is happy, smiley and loves every day! The best move she has ever made.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T C,
Thank you so much for sharing such wonderful feedback. It truly means a lot to hear that your mother is happy, enjoying each day, and feeling at home with us.
We are so pleased to be part of her journey and will continue to support her with the same care and dedication.
Warm regards,
Stella
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Review of

Portsdown View

from R A (Daughter of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to understand the needs of residents.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R A,
Thank you so much for your kind words and recommendation. It means a great deal to the whole team to know their care and dedication are appreciated.
I will be sure to share your lovely feedback with them.
Warm regards,
Stella Austin
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Review of

Portsdown View

from J E (Friend of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I plus 2 grandchildren attended the Madhatters Tea party today at Portsdown View. As always it was a fabulous event. The food was fantastic and the staff couldn't do enough to keep us all happy and comfortable. The singer was lovely too. All in all this is a fantastic home which I
would highly recommend to anyone requiring care and company in their twilight years.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J E,
Thank you so much for your lovely feedback.

We're delighted yourself, your husband and your grandchildren enjoyed the Mad Hatters Tea Party and it means so much to hear that you felt welcomed and well looked after - I'll be sure to share your kind words with the team.
Your recommendation truly means the world to us. We look forward to welcoming you again soon.
Warm regards,
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Review of

Portsdown View

from Sarah W (Daughter of Resident) published on 27 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was so welcoming. It was clean, warm and friendly. The staff were very pleasant and helpful, they did all they could to make everything comfortable for the residents. The food was lovely and it was nice to be able to eat with mum during her stay.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear S,
Thank you so much for your kind words. We're delighted to hear that you found the home welcoming, warm and friendly, and that you were able to share mealtimes with your mum - those moments are so important.
thank you for your lovely feedback about our team, it means a great deal to us all and they will be delighted to hear the feedback.
Warmest regards,
Stella Austin
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Review of

Portsdown View

from Raymond B (Respite Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the care home for recovery and respite from a replacement hip operation on 14/1/26 for 2 weeks and 3 days. I needed to work on my exercises to improve the muscle strength around the hip. I was on the dementia floor, but I did not mind this, as I was there to do "my own thing". It was a pity
the care home had an outbreak which prevented full use of the bistro area of the home, but I consider this fortunate, I was in the isolated upper floor, since I did not catch it. All the staff were friendly, considerate and helpful, and the respite has prepared me well to look after myself at home. I can recommend this home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R,

Thank you very much for your lovely feedback. We're so pleased to hear that your stay supported your recovery and helped you feel confident returning home.
We truly appreciate your understanding during the outbreak, and we're glad you remained safe and well. Your kind words about our team mean a great deal and will be shared with them.

Wishing you continued strength and good health.
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Review of

Portsdown View

from K D (Daughter of Resident) published on 16 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was unwell in January.
The staff, notably Hayley and Donna were absolutely marvelous. Both members of staff contacted me and kept me updated regarding his care and plan.
I didn't want him to go to hospital because I believe the care the staff are able to provide at Portsdown would be much
more beneficial to anything the hospital would be able to do.
I wanted him kept safe and comfortable.
This is what they did and did it well.
I have nothing to say but thanks to all involved with looking after my dad.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear K D, thank you so much for taking the time to share your experience. Your kind words truly mean a great deal to us.

We're so pleased to hear that you felt supported during what must have been a worrying time for you and your father. Hayley, Donna, and the wider team will be incredibly touched to know that their communication, care and dedication made a difference. It means a great deal to us that you felt confident in the care provided at Portsdown View, and we are grateful for the trust you place in our team.
Thank you again for your heartfelt feedback - we will be sure to share your appreciation with everyone involved.
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Review of

Portsdown View

from P E (Son of Resident) published on 2 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from a top class care home. My father was in Portsdown View from January to November 2025 and he could not have been in a better place. The staff are first class, very friendly and helpful. Plenty of
varied activities to keep the residents entertained. An exceptional care home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear P, thank you so much for your kind words and for taking the time to share your experience. We're truly pleased to hear that your father was so well cared for during his time at Portsdown View and that you felt supported by our team. Your comments about the staff, activities, and overall experience mean a great deal to us and will be shared with the team. Thank you again for your trust and recommendation, you are always welcome to visit us at Portsdown View
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Review of

Portsdown View

from J G (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portsdown View has created a safe and nurturing environment for my father since June. I have felt listened to by staff and they have acted on any concerns including medication or diet. The house staff keep the care home clean and tidy. The care staff show they know Dad well and support him well with
personal hygiene and interaction. There has been a blip with no one heading events recently but a new lady started yesterday.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J G, thank you for your thoughtful feedback. It's reassuring to hear that your father feels safe and well cared for, and that you've felt listened to by the team when raising any concerns. Your kind words about the care staff and housekeeping team are truly appreciated and will be shared with them.
We're pleased to welcome a new team member who has now started and will be supporting this area going forward. We're grateful for your trust and for taking the time to share your experience.
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Review of

Portsdown View

from T M (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into the home, we felt that we were in a comfortable environment where the residents are treated as an individual. Each room is designed differently. The food for residents and visitors is excellent. The hospitality from the team is truly exceptional. There is choice with
everything from decor to food to entertainment. The resident is truly independent and they are able to show hospitality with family and friends. The wine!! Delicious. Helathy choice in food. All the managers are kind and very approachable. Thank you for everything. Well done! PS Difficult to get in at times, problem with doors.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you TM for such a thoughtful and generous review. We're delighted to hear that you felt the warmth of the home from the moment you arrived and that the individuality, independence, food, and hospitality stood out to you - including the wine! Your kind words about our team and managers truly mean a great deal to us.
Thank you also for the feedback regarding the doors; we appreciate you raising this and will take it on board. We're very grateful for your support and kind encouragement.
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Review of

Portsdown View

from Colin L (Son of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always positive and friendly. There is usually 2 activities going on at any time for residents to join in. Having coffee and cake available for guests and residents is a lovely touch. All in all, a wonderful experience.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Colin, thank you so much for taking the time to share such a kind review. We're really pleased to hear that you've found our team to be positive and friendly, and that the range of activities has added to your experience. The coffee and cake are a small gesture, but it's lovely to know they've been appreciated. Your feedback means a great deal to us all at Portsdown View
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Review of

Portsdown View

from P R (Nephew of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent visit to see my aunt. The staff were very caring and attentive, and I was impressed by the overall quality of the care in the home.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you very much for taking the time to share your comments following your visit with your aunt.
We are delighted to hear that you found our staff caring and attentive, and that you were impressed with the quality of care provided. Your feedback is greatly appreciated and will be shared with the team, who work hard to ensure residents and their families feel supported and welcomed.
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Review of

Portsdown View

from C L (Nephew of Resident) published on 12 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff are wonderful. Richard, my uncle, has dementia but is happy and relaxed. It is miserable being in his situation, but he is sustained by the care your team give him. Thank you.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you for taking the time to share your thoughts. It means so much to know that our care is making a real difference and helping your uncle feel comfortable and supported. We shall share your feedback with our team. Thank you.
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Review of

Portsdown View

from M L (Friend of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always come twice a week to see my friend Hilda - I always find the staff so pleasant and friendly. I have had a few Sunday lunches and have always found them lovely.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Review of

Portsdown View

from Ruth P (Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initial review overall, happy, nice looking, good garden, etc. Staff - majority are excellent and very caring, give us time and are observant of our needs. Very welcoming to our family and friends.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Review of

Portsdown View

from Gloria B (Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my stay at Portsdown View could not be bettered. All staff - carers, kitchen people, housekeepers, cleaning teams. Each person is always ready with a big smile and help if needed. They even remember all our names! To my friends I call Portsdown View my hotel! Thank you all of you.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for sharing your experience in our service. We're thrilled to hear that you've had such a positive experience and that our team's care, attention, and hospitality have made a difference. Everyone at Portsdown View works hard to create a warm, welcoming environment where each resident feels respected, valued, and independent. Your lovely feedback means a great deal to us all thank you again for taking the time to share it.
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Review of

Portsdown View

from Louise P (Granddaughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident at portsdown view for over a year now, after being apprehensive about moving from her home to a care setting, as a family we couldn't be more pleased. Staff at portsdown view are like a second family to nan and went above and beyond to ensure she settled and have continued
to do so since to make sure she is happy and comfortable.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your feedback .We're pleased your nan feels at home at Portsdown View, and we'll share your lovely feedback with the team.
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Review of

Portsdown View

from J H (Respite Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portsdown View Care Home came highly recommended to me for a period of respite care following major surgery. The experience was entirely new and can only be described as a relaxed, friendly hotel. Every facility is provided, from hairdressing, barbers, and beauty salon. Various dining rooms, a bistro
and a lovely room for entertaining family and friends. Everywhere tastefully decorated, encouraging people to mix. The staff were friendly and caring, but like everywhere also found themselves overworked at times. My experience gave me all I needed, peace, time to read and sleep. Would highly recommend.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for your kind words and recommendation. Were delighted you felt comfortable and well cared for during your stay."
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Review of

Portsdown View

from K H (Friend of Resident) published on 20 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My life long friend spent the last days of her life being cared for with the upmost respect, compassion and professionalism from all the staff she encountered. Daily I witnessed the kindness, affection and support she received from a total team, regardless of appointed roles. Connaught management can
be justly proud of their staff who will always go beyond the letter of their contracts. The final journey my friend took was in peace, pain free and total comfort, in a tranquil environment, for which I will always be eternally grateful.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for taking time to review our service .It means a great deal to our team to know that we were able to provide comfort and dignity during such an important time. We're truly honoured to have been part of your friend's final journey.
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Review of

Portsdown View

from R S (Daughter of Resident) published on 17 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to make the decision to seek a care home for my elderly mother in law. I started my search using CQC website. From our initial contact to moving in. I continue to be impressed with the professional and caring way we have treated. The whole process has been smooth and communication has been
open and regular. I am grateful for the help and personal service that we have received from Portsdown view.
The rooms are beautifully furnished, the entrance is fresh and welcoming. Staff stop to say hello, residents all present as being well respected and listened to. The choice of activities and the menu options are outstanding.
The process of placing a loved one into residential care is stressful and heart wrenching, however with the support and kindness of Portsdown view I am confident that my family member will thrive and as a family we will be reassured that they are safe, happy and cared for.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for sharing such kind and thoughtful feedback. We understand how difficult it can be to make the decision to move a loved one into care, and we are so pleased to know that you felt supported throughout the process.At Portsdown View, we are committed to creating a welcoming, homely environment where residents feel safe, respected, and cared for, while families can have peace of mind. Hearing that you value the care, communication, and atmosphere within the home means so much to our whole team.We are delighted to be able to care for your mother-in-law and to welcome your family into our community. Please know that we are always here if you ever need support or wish to share any thoughts.
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Review of

Portsdown View

from E D (Friend of Resident) published on 29 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were visiting a friend and had a lovely tea and tour around the home. The facilities are more like a first class hotel. Very impressive and everyone was very friendly and helpful.
Reply from Pippa Mafunga, General Manager at Portsdown ViewWe're glad to hear that you enjoyed your visit and had such a positive experience. It was a pleasure having you, and we're happy the facilities and our team made a lasting impression. You're always welcome back hope to see you again soon.
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Awards / Recognitions (1)

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