Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
Review Us
9.9 70 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.
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Care Provided by Portsdown View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1825
  • Self-Funded Residential Dementia Care: from £1915
  • RESPITE Self-Funded Residential Care: from £1975
  • RESPITE Self-Funded Residential Dementia Care: from £2065

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

These prices are only a guideline, please contact Portsdown View to find out the exact price for your requirements.

Contact Portsdown View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Portsdown View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pippa Mafunga (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No visiting restrictions in place

Parking

  • Plenty of parking on site

Portsdown View Reviews (70)

9.9

Portsdown View has a Review Score of 9.9 (9.862) out of 10, based on 48 reviews in the last 2 years.
Over all time Portsdown View has 70 reviews.

Overall Experience
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Reviewer Connection to Portsdown View
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Total of 70, showing 1-20
Review from T C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for several months, and it has been so good for her. Her whole life has been changed. My mother is happy, smiley and loves every day! The best move she has ever made.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T C,
Thank you so much for sharing such wonderful feedback. It truly means a lot to hear that your mother is happy, enjoying each day, and feeling at home with us.
We are so pleased to be part of her journey and will continue to support her with the same care and dedication.
Warm regards,
Stella
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Review from R A (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to understand the needs of residents.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R A,
Thank you so much for your kind words and recommendation. It means a great deal to the whole team to know their care and dedication are appreciated.
I will be sure to share your lovely feedback with them.
Warm regards,
Stella Austin
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Review from J E (Friend of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I plus 2 grandchildren attended the Madhatters Tea party today at Portsdown View. As always it was a fabulous event. The food was fantastic and the staff couldn't do enough to keep us all happy and comfortable. The singer was lovely too. All in all this is a fantastic home which I
would highly recommend to anyone requiring care and company in their twilight years.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J E,
Thank you so much for your lovely feedback.

We're delighted yourself, your husband and your grandchildren enjoyed the Mad Hatters Tea Party and it means so much to hear that you felt welcomed and well looked after - I'll be sure to share your kind words with the team.
Your recommendation truly means the world to us. We look forward to welcoming you again soon.
Warm regards,
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Review from Sarah W (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was so welcoming. It was clean, warm and friendly. The staff were very pleasant and helpful, they did all they could to make everything comfortable for the residents. The food was lovely and it was nice to be able to eat with mum during her stay.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear S,
Thank you so much for your kind words. We're delighted to hear that you found the home welcoming, warm and friendly, and that you were able to share mealtimes with your mum - those moments are so important.
thank you for your lovely feedback about our team, it means a great deal to us all and they will be delighted to hear the feedback.
Warmest regards,
Stella Austin
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Review from Raymond B (Respite Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the care home for recovery and respite from a replacement hip operation on 14/1/26 for 2 weeks and 3 days. I needed to work on my exercises to improve the muscle strength around the hip. I was on the dementia floor, but I did not mind this, as I was there to do "my own thing". It was a pity
the care home had an outbreak which prevented full use of the bistro area of the home, but I consider this fortunate, I was in the isolated upper floor, since I did not catch it. All the staff were friendly, considerate and helpful, and the respite has prepared me well to look after myself at home. I can recommend this home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R,

Thank you very much for your lovely feedback. We're so pleased to hear that your stay supported your recovery and helped you feel confident returning home.
We truly appreciate your understanding during the outbreak, and we're glad you remained safe and well. Your kind words about our team mean a great deal and will be shared with them.

Wishing you continued strength and good health.
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Review from K D (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was unwell in January.
The staff, notably Hayley and Donna were absolutely marvelous. Both members of staff contacted me and kept me updated regarding his care and plan.
I didn't want him to go to hospital because I believe the care the staff are able to provide at Portsdown would be much
more beneficial to anything the hospital would be able to do.
I wanted him kept safe and comfortable.
This is what they did and did it well.
I have nothing to say but thanks to all involved with looking after my dad.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear K D, thank you so much for taking the time to share your experience. Your kind words truly mean a great deal to us.

We're so pleased to hear that you felt supported during what must have been a worrying time for you and your father. Hayley, Donna, and the wider team will be incredibly touched to know that their communication, care and dedication made a difference. It means a great deal to us that you felt confident in the care provided at Portsdown View, and we are grateful for the trust you place in our team.
Thank you again for your heartfelt feedback - we will be sure to share your appreciation with everyone involved.
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Review from P E (Son of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from a top class care home. My father was in Portsdown View from January to November 2025 and he could not have been in a better place. The staff are first class, very friendly and helpful. Plenty of
varied activities to keep the residents entertained. An exceptional care home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear P, thank you so much for your kind words and for taking the time to share your experience. We're truly pleased to hear that your father was so well cared for during his time at Portsdown View and that you felt supported by our team. Your comments about the staff, activities, and overall experience mean a great deal to us and will be shared with the team. Thank you again for your trust and recommendation, you are always welcome to visit us at Portsdown View
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Review from J G (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portsdown View has created a safe and nurturing environment for my father since June. I have felt listened to by staff and they have acted on any concerns including medication or diet. The house staff keep the care home clean and tidy. The care staff show they know Dad well and support him well with
personal hygiene and interaction. There has been a blip with no one heading events recently but a new lady started yesterday.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J G, thank you for your thoughtful feedback. It's reassuring to hear that your father feels safe and well cared for, and that you've felt listened to by the team when raising any concerns. Your kind words about the care staff and housekeeping team are truly appreciated and will be shared with them.
We're pleased to welcome a new team member who has now started and will be supporting this area going forward. We're grateful for your trust and for taking the time to share your experience.
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Review from T M (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into the home, we felt that we were in a comfortable environment where the residents are treated as an individual. Each room is designed differently. The food for residents and visitors is excellent. The hospitality from the team is truly exceptional. There is choice with
everything from decor to food to entertainment. The resident is truly independent and they are able to show hospitality with family and friends. The wine!! Delicious. Helathy choice in food. All the managers are kind and very approachable. Thank you for everything. Well done! PS Difficult to get in at times, problem with doors.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you TM for such a thoughtful and generous review. We're delighted to hear that you felt the warmth of the home from the moment you arrived and that the individuality, independence, food, and hospitality stood out to you - including the wine! Your kind words about our team and managers truly mean a great deal to us.
Thank you also for the feedback regarding the doors; we appreciate you raising this and will take it on board. We're very grateful for your support and kind encouragement.
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Review from Colin L (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always positive and friendly. There is usually 2 activities going on at any time for residents to join in. Having coffee and cake available for guests and residents is a lovely touch. All in all, a wonderful experience.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Colin, thank you so much for taking the time to share such a kind review. We're really pleased to hear that you've found our team to be positive and friendly, and that the range of activities has added to your experience. The coffee and cake are a small gesture, but it's lovely to know they've been appreciated. Your feedback means a great deal to us all at Portsdown View
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Review from P R (Nephew of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent visit to see my aunt. The staff were very caring and attentive, and I was impressed by the overall quality of the care in the home.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you very much for taking the time to share your comments following your visit with your aunt.
We are delighted to hear that you found our staff caring and attentive, and that you were impressed with the quality of care provided. Your feedback is greatly appreciated and will be shared with the team, who work hard to ensure residents and their families feel supported and welcomed.
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Review from C L (Nephew of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff are wonderful. Richard, my uncle, has dementia but is happy and relaxed. It is miserable being in his situation, but he is sustained by the care your team give him. Thank you.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you for taking the time to share your thoughts. It means so much to know that our care is making a real difference and helping your uncle feel comfortable and supported. We shall share your feedback with our team. Thank you.
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Review from M L (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always come twice a week to see my friend Hilda - I always find the staff so pleasant and friendly. I have had a few Sunday lunches and have always found them lovely.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Review from Ruth P (Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initial review overall, happy, nice looking, good garden, etc. Staff - majority are excellent and very caring, give us time and are observant of our needs. Very welcoming to our family and friends.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Review from Gloria B (Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my stay at Portsdown View could not be bettered. All staff - carers, kitchen people, housekeepers, cleaning teams. Each person is always ready with a big smile and help if needed. They even remember all our names! To my friends I call Portsdown View my hotel! Thank you all of you.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for sharing your experience in our service. We're thrilled to hear that you've had such a positive experience and that our team's care, attention, and hospitality have made a difference. Everyone at Portsdown View works hard to create a warm, welcoming environment where each resident feels respected, valued, and independent. Your lovely feedback means a great deal to us all thank you again for taking the time to share it.
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Review from Louise P (Granddaughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident at portsdown view for over a year now, after being apprehensive about moving from her home to a care setting, as a family we couldn't be more pleased. Staff at portsdown view are like a second family to nan and went above and beyond to ensure she settled and have continued
to do so since to make sure she is happy and comfortable.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your feedback .We're pleased your nan feels at home at Portsdown View, and we'll share your lovely feedback with the team.
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Review from J H (Respite Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portsdown View Care Home came highly recommended to me for a period of respite care following major surgery. The experience was entirely new and can only be described as a relaxed, friendly hotel. Every facility is provided, from hairdressing, barbers, and beauty salon. Various dining rooms, a bistro
and a lovely room for entertaining family and friends. Everywhere tastefully decorated, encouraging people to mix. The staff were friendly and caring, but like everywhere also found themselves overworked at times. My experience gave me all I needed, peace, time to read and sleep. Would highly recommend.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for your kind words and recommendation. Were delighted you felt comfortable and well cared for during your stay."
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Review from K H (Friend of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My life long friend spent the last days of her life being cared for with the upmost respect, compassion and professionalism from all the staff she encountered. Daily I witnessed the kindness, affection and support she received from a total team, regardless of appointed roles. Connaught management can
be justly proud of their staff who will always go beyond the letter of their contracts. The final journey my friend took was in peace, pain free and total comfort, in a tranquil environment, for which I will always be eternally grateful.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for taking time to review our service .It means a great deal to our team to know that we were able to provide comfort and dignity during such an important time. We're truly honoured to have been part of your friend's final journey.
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Review from R S (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to make the decision to seek a care home for my elderly mother in law. I started my search using CQC website. From our initial contact to moving in. I continue to be impressed with the professional and caring way we have treated. The whole process has been smooth and communication has been
open and regular. I am grateful for the help and personal service that we have received from Portsdown view.
The rooms are beautifully furnished, the entrance is fresh and welcoming. Staff stop to say hello, residents all present as being well respected and listened to. The choice of activities and the menu options are outstanding.
The process of placing a loved one into residential care is stressful and heart wrenching, however with the support and kindness of Portsdown view I am confident that my family member will thrive and as a family we will be reassured that they are safe, happy and cared for.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for sharing such kind and thoughtful feedback. We understand how difficult it can be to make the decision to move a loved one into care, and we are so pleased to know that you felt supported throughout the process.At Portsdown View, we are committed to creating a welcoming, homely environment where residents feel safe, respected, and cared for, while families can have peace of mind. Hearing that you value the care, communication, and atmosphere within the home means so much to our whole team.We are delighted to be able to care for your mother-in-law and to welcome your family into our community. Please know that we are always here if you ever need support or wish to share any thoughts.
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Review from E D (Friend of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were visiting a friend and had a lovely tea and tour around the home. The facilities are more like a first class hotel. Very impressive and everyone was very friendly and helpful.
Reply from Pippa Mafunga, General Manager at Portsdown ViewWe're glad to hear that you enjoyed your visit and had such a positive experience. It was a pleasure having you, and we're happy the facilities and our team made a lasting impression. You're always welcome back hope to see you again soon.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Portsdown View is calculated as follows: ( (510 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 572 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Portsdown View is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Pippa

Pippa Mafunga

Job Title: General Manager Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.

Mere

Mere Moceica

Job Title: Administration Manager Joined: 2023
Colin

Colin Parke

Job Title: Maintenance Manager Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.

Lizz

Lizz Hobbs

Job Title: Hospitality Manager Joined: 2024

I have had over 2 years of experience in the hospitality industry. From working in Hotel Hospitality to the care sector.

Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times. 

Frequently Asked Questions about Portsdown View

What types of Care is Portsdown View registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Portsdown View have?

There are 71 Single Rooms.

What are the Facilities & Services at Portsdown View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Portsdown View to the centre of Havant?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Portsdown View to verify any information. View our terms and conditions. Portsdown View has an Enhanced Service - more info.