Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
Review Us
9.9 75 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.
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Care Provided by Portsdown View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1825
  • Self-Funded Residential Dementia Care: from £1915
  • RESPITE Self-Funded Residential Care: from £1975
  • RESPITE Self-Funded Residential Dementia Care: from £2065

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

The price(s) shown are provided by the care home. Contact Portsdown View for full pricing details and T&Cs.

Contact Portsdown View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Portsdown View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pippa Mafunga (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No visiting restrictions in place

Parking

  • Plenty of parking on site

Portsdown View Reviews (75)

9.9

Portsdown View has a Review Score of 9.9 (9.867) out of 10, based on 53 reviews in the last 2 years.
Over all time Portsdown View has 75 reviews.

Overall Experience
  • 70
  • 4
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Date Published
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  • 53
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Reviewer Connection to Portsdown View
  • 19
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  • 5
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Total of 75, showing 1-20
Review from Debra W (Cousin of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place, so happy to see my cousin Maureen so happy and settled. Thank you so much.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you so much for your kind words.

We are delighted to hear that Maureen is so happy and settled with us. Knowing that our residents feel comfortable, supported, and truly at home means everything to our team.

Thank you again for taking the time to share this lovely feedback.
Kind regards, Stella Austin
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Review from Cathie H (Daughter-in-law of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful casino night at Portsdown View Care Home! The atmosphere was cosy, familial and a lot of fun. It was clear the staff all have great, supportive and loving relationships with the residents and we came together as one big family to enjoy a fun themed night. Lovely drinks, canapés and
live music added to the warm atmosphere, giving us a chance to have fun with our loved one.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Cathie,

Thank you so much for your lovely review. We are delighted to hear that you enjoyed our casino night and felt the warm, family atmosphere that means so much to us at Portsdown View.
It is wonderful to know the drinks, canaps, live music, and time spent with your loved one helped make the evening so special.

Thank you again for sharing your experience.
Kind regards,
Stella Austin
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Review from Jame H (Mother of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff go above and beyond, always cheerful and willing to help. If you have an issue, it will be sorted straightaway.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Jame H,
Thank you for your lovely feedback.

We are so pleased to hear that our team's cheerful and helpful approach has made such a positive impression. It's wonderful to know that any issues were resolved quickly, as providing responsive and compassionate support is so important to us.

Thank you again for your kind words.
Kind regards, Stella Austin
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Review from Valerie F (Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after and family visitors were made to feel very welcome. Food excellent and generous.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your feedback , We're delighted to hear that you and your family felt so well looked after and warmly welcomed. It's also wonderful to know you enjoyed the food and found it generous. Your feedback means a great deal to us
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Review from L D (Relative of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nan is very well looked after and the care she receives from all staff is exceptional. The staff are extremely loving and caring towards residents and treat them with respect. You couldn't ask for more.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear LD,

Thank you so much for your kind words.

We are truly delighted to hear that your Nan is so well looked after and that the care she receives feels exceptional. It means a great deal to know that our team's kindness, compassion, and respect are making a positive difference.

Your feedback is incredibly appreciated, and I will be sure to share your lovely comments with the team.

Warm regards,
Stella Austin
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Review from Rachel S (Daughter-in-law of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has spent over 6 months at Portsdown View. She has been treated with kindness and respect, with my mother-in-law being the centre of her care, her views, wants and wishes are listened to and respected. Staff greet her family warmly and we are always made to feel welcome.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Rachel,
Thank you so much for your kind words. It truly means a lot to us hearing that your mother-in-law has felt respected, listened to, and at the centre of her care - that is exactly what we strive for every day. We're also so pleased that you and your family feel welcomed whenever you visit. We will be sure to share your lovely feedback with the team, as it will mean a great deal to them.

Thank you again for taking the time to share your experience.

Kind regards,
Stella Austin
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Review from T C (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for several months, and it has been so good for her. Her whole life has been changed. My mother is happy, smiley and loves every day! The best move she has ever made.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T C,
Thank you so much for sharing such wonderful feedback. It truly means a lot to hear that your mother is happy, enjoying each day, and feeling at home with us.
We are so pleased to be part of her journey and will continue to support her with the same care and dedication.
Warm regards,
Stella
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Review from R A (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to understand the needs of residents.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R A,
Thank you so much for your kind words and recommendation. It means a great deal to the whole team to know their care and dedication are appreciated.
I will be sure to share your lovely feedback with them.
Warm regards,
Stella Austin
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Review from J E (Friend of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I plus 2 grandchildren attended the Madhatters Tea party today at Portsdown View. As always it was a fabulous event. The food was fantastic and the staff couldn't do enough to keep us all happy and comfortable. The singer was lovely too. All in all this is a fantastic home which I
would highly recommend to anyone requiring care and company in their twilight years.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J E,
Thank you so much for your lovely feedback.

We're delighted yourself, your husband and your grandchildren enjoyed the Mad Hatters Tea Party and it means so much to hear that you felt welcomed and well looked after - I'll be sure to share your kind words with the team.
Your recommendation truly means the world to us. We look forward to welcoming you again soon.
Warm regards,
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Review from Sarah W (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was so welcoming. It was clean, warm and friendly. The staff were very pleasant and helpful, they did all they could to make everything comfortable for the residents. The food was lovely and it was nice to be able to eat with mum during her stay.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear S,
Thank you so much for your kind words. We're delighted to hear that you found the home welcoming, warm and friendly, and that you were able to share mealtimes with your mum - those moments are so important.
thank you for your lovely feedback about our team, it means a great deal to us all and they will be delighted to hear the feedback.
Warmest regards,
Stella Austin
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Review from Raymond B (Respite Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the care home for recovery and respite from a replacement hip operation on 14/1/26 for 2 weeks and 3 days. I needed to work on my exercises to improve the muscle strength around the hip. I was on the dementia floor, but I did not mind this, as I was there to do "my own thing". It was a pity
the care home had an outbreak which prevented full use of the bistro area of the home, but I consider this fortunate, I was in the isolated upper floor, since I did not catch it. All the staff were friendly, considerate and helpful, and the respite has prepared me well to look after myself at home. I can recommend this home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R,

Thank you very much for your lovely feedback. We're so pleased to hear that your stay supported your recovery and helped you feel confident returning home.
We truly appreciate your understanding during the outbreak, and we're glad you remained safe and well. Your kind words about our team mean a great deal and will be shared with them.

Wishing you continued strength and good health.
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Review from K D (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was unwell in January.
The staff, notably Hayley and Donna were absolutely marvelous. Both members of staff contacted me and kept me updated regarding his care and plan.
I didn't want him to go to hospital because I believe the care the staff are able to provide at Portsdown would be much
more beneficial to anything the hospital would be able to do.
I wanted him kept safe and comfortable.
This is what they did and did it well.
I have nothing to say but thanks to all involved with looking after my dad.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear K D, thank you so much for taking the time to share your experience. Your kind words truly mean a great deal to us.

We're so pleased to hear that you felt supported during what must have been a worrying time for you and your father. Hayley, Donna, and the wider team will be incredibly touched to know that their communication, care and dedication made a difference. It means a great deal to us that you felt confident in the care provided at Portsdown View, and we are grateful for the trust you place in our team.
Thank you again for your heartfelt feedback - we will be sure to share your appreciation with everyone involved.
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Review from P E (Son of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from a top class care home. My father was in Portsdown View from January to November 2025 and he could not have been in a better place. The staff are first class, very friendly and helpful. Plenty of
varied activities to keep the residents entertained. An exceptional care home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear P, thank you so much for your kind words and for taking the time to share your experience. We're truly pleased to hear that your father was so well cared for during his time at Portsdown View and that you felt supported by our team. Your comments about the staff, activities, and overall experience mean a great deal to us and will be shared with the team. Thank you again for your trust and recommendation, you are always welcome to visit us at Portsdown View
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Review from J G (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portsdown View has created a safe and nurturing environment for my father since June. I have felt listened to by staff and they have acted on any concerns including medication or diet. The house staff keep the care home clean and tidy. The care staff show they know Dad well and support him well with
personal hygiene and interaction. There has been a blip with no one heading events recently but a new lady started yesterday.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J G, thank you for your thoughtful feedback. It's reassuring to hear that your father feels safe and well cared for, and that you've felt listened to by the team when raising any concerns. Your kind words about the care staff and housekeeping team are truly appreciated and will be shared with them.
We're pleased to welcome a new team member who has now started and will be supporting this area going forward. We're grateful for your trust and for taking the time to share your experience.
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Review from T M (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped into the home, we felt that we were in a comfortable environment where the residents are treated as an individual. Each room is designed differently. The food for residents and visitors is excellent. The hospitality from the team is truly exceptional. There is choice with
everything from decor to food to entertainment. The resident is truly independent and they are able to show hospitality with family and friends. The wine!! Delicious. Helathy choice in food. All the managers are kind and very approachable. Thank you for everything. Well done! PS Difficult to get in at times, problem with doors.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you TM for such a thoughtful and generous review. We're delighted to hear that you felt the warmth of the home from the moment you arrived and that the individuality, independence, food, and hospitality stood out to you - including the wine! Your kind words about our team and managers truly mean a great deal to us.
Thank you also for the feedback regarding the doors; we appreciate you raising this and will take it on board. We're very grateful for your support and kind encouragement.
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Review from Colin L (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always positive and friendly. There is usually 2 activities going on at any time for residents to join in. Having coffee and cake available for guests and residents is a lovely touch. All in all, a wonderful experience.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Colin, thank you so much for taking the time to share such a kind review. We're really pleased to hear that you've found our team to be positive and friendly, and that the range of activities has added to your experience. The coffee and cake are a small gesture, but it's lovely to know they've been appreciated. Your feedback means a great deal to us all at Portsdown View
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Review from P R (Nephew of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent visit to see my aunt. The staff were very caring and attentive, and I was impressed by the overall quality of the care in the home.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you very much for taking the time to share your comments following your visit with your aunt.
We are delighted to hear that you found our staff caring and attentive, and that you were impressed with the quality of care provided. Your feedback is greatly appreciated and will be shared with the team, who work hard to ensure residents and their families feel supported and welcomed.
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Review from C L (Nephew of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff are wonderful. Richard, my uncle, has dementia but is happy and relaxed. It is miserable being in his situation, but he is sustained by the care your team give him. Thank you.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you for taking the time to share your thoughts. It means so much to know that our care is making a real difference and helping your uncle feel comfortable and supported. We shall share your feedback with our team. Thank you.
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Review from M L (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always come twice a week to see my friend Hilda - I always find the staff so pleasant and friendly. I have had a few Sunday lunches and have always found them lovely.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Review from Ruth P (Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initial review overall, happy, nice looking, good garden, etc. Staff - majority are excellent and very caring, give us time and are observant of our needs. Very welcoming to our family and friends.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your lovely feedback. Were so pleased youre happy here and that our team and home make you and your loved ones feel welcome.
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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Portsdown View is calculated as follows: ( (565 Excellents x 5) + (58 Goods x 4) + (7 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 633 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Portsdown View is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (7)

Pippa

Pippa Mafunga

Job Title: General Manager Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.

Charlotte

Charlotte Harman

Job Title: Deputy Manager Joined: 2024

I have developed extensive experience in my role as a Deputy Manager, where I have been responsible for supporting the overall day-to-day running of the service while ensuring the highest standards of care are consistently delivered.

Stella

Stella Austin

Job Title: Customer Relationship Manager Joined: 2025

My responsibilities have included handling inbound and outbound calls, coordinating assessments, managing follow-ups, as I take pride in building trust, actively listening to individual circumstances, and providing clear, supportive guidance on care options

Mere

Mere Moceica

Job Title: Administration Manager Joined: 2023
Colin

Colin Parke

Job Title: Maintenance Manager Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.

Lizz

Lizz Hobbs

Job Title: Hospitality Manager Joined: 2024

I have had over 2 years of experience in the hospitality industry. From working in Hotel Hospitality to the care sector.

Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times. 

Frequently Asked Questions about Portsdown View

What types of Care is Portsdown View registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Portsdown View have?

There are 71 Single Rooms.

What are the Facilities & Services at Portsdown View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Portsdown View to the centre of Havant?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

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