Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
Review Us
9.9 58 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1691
  • Self-Funded Residential Dementia Care: from £1733
  • RESPITE Self-Funded Residential Care: from £1841
  • RESPITE Self-Funded Residential Dementia Care: from £1883

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

These prices are only a guideline, please contact Portsdown View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Pippa Mafunga (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No visiting restrictions in place

Parking

  • Plenty of parking on site

Portsdown View Reviews (58)

9.9

Portsdown View has a Review Score of 9.9 (9.870) out of 10, based on 44 reviews in the last 2 years.
Over all time Portsdown View has 58 reviews.

Overall Experience
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Reviewer Connection to Portsdown View
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Total of 58, showing 41-58
Review from Donna F (Daughter-in-law of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a really amazing place, everyone is so friendly and caring. The care team go above and beyond for all the residents. When I visit it feels like I am coming home.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

Thank you so much for such a wonderful review, we truly appreciate the time you have taken to write this and it will be our pleasure to share with team.

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Review from Joan T (Respite Resident) assisted by family/friend published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm, friendly welcome for my respite care at Portsdown View.
Everywhere was bright, and surroundings lovely.
During my stay the food was good.
The staff were very friendly, kind, and helpful.
My room was bright, spacious.
I enjoyed my respite stay.
Thank you.
Reply from Berni Martin, CRM at Portsdown View

We loved having you stay with us, we cannot wait to have you back again... take care and hope to see you soon.

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Review from Jill S (Respite Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was lucky enough to spend 2 weeks respite care in Portsdown View at the end of August/beginning of September 2023 for 2 weeks.
I needed a comfortable, caring environment to recover from ankle surgery, which left me unable to weight bear for some weeks. Fortunately for me, this home was local and
brand new and I could not have wished for better care in such lovely surroundings.
Every member of staff was compassionate and the care I received was just what I needed at what was a difficult time for me.
I had lots of visitors (lucky me) and all of them were made to feel welcome too. They were all very impressed with Portsdown View and my family especially were really pleased that I was being so well looked after.
Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your lovely review, we know how important attention to detail is for anyone staying with us either short or long term, we always strive to ensure quality care and service in all areas, thank you once again.

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Review from Elise C (Granddaughter of Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm absolutely delighted to have found Portsdown View for my nan. The staff are incredibly attentive and compassionate. My nan has truly blossomed since moving in and has found a new lease of life. The facilities are second to none, and the sense of community here is heartwarming. It's such a relief
for my whole family to know my nan is in such capable hands. Five stars, without a doubt.
Reply from Berni Martin, CRM at Portsdown View

All our wonderful team at Portsdown cannot thank you enough for your kind review, we strive to deliver extraordinary care and service everyday to all, we truly appreciate your kind words - thank you from us all.

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Review from Lisa R (Daughter of Resident) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved here from another local care home about 8 weeks ago. The first thing that struck me on their initial tour was the genuine friendliness of the staff, management, and carers. There were no false smiles, just real genuine care. I wasn't expecting to move my parents after a year in a previous
home (not a pleasant experience for them), but this time things are very different. The facilities are excellent, the food is remarkable, our parents tell us every day what lovely things they have eaten, the freshness, presentation, and quality of the food is top restaurant standard. The place is light bright and welcoming and they settled in immediately, nothing was too much trouble when arranging their rooms upon entry. The personal care given is done with such dignity and care and there is a real thought for the welfare of the residents. I wouldn't hesitate to recommend this place, fantastic on every level!
Reply from Berni Martin, CRM at Portsdown View

What a truly fabulous review for our wonderful home and remarkable staff, we strive to deliver excellence throughout to ensure quality care and service to all our wonderful residents, we are so pleased that you as a family are extremely happy with the care and service delivered. It will give us great pleasure to pass your feedback to our team. Thank you.

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Review from Kerry J (Niece of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place to live. My uncle moved from another care home where he was unhappy and lost weight. Since being/living at Portsdown View Care Home he is a different person. He smiles and laughs, he is joining in with activities and eating very well. He loves the food, and staff, for sure and
he has gained weight. All I can say is wow, the home, facilities, staff and food are superb. I have never met such a lovely team (actually I would call them family). Nothing is too much for them and they definitely go the extra mile plus more. I would 100% recommend (I already have) this home to anyone.
Reply from Berni Martin, CRM at Portsdown View

We cannot thank you enough for your stunning review of our home we are so glad you are pleased with the care and support given to your uncle, we strive to deliver the best care and service daily. We truly appreciate your time in giving us this review. Thank you again we will pass your feedback to the team.

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Review from Diane C (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the home enough. The staff are so genuinely caring. The environment is five stars. Mum is really happy and kept motivated to enjoy life to the best of her ability. The home is completely inclusive and should be used as a role model for all other homes. Mum continually praises staff and
is extremely happy. We never feel guilty about not seeing her for a few days, as we know she is being very well looked after. As a family, we cannot thank you enough.
Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your wonderful review. We truly appreciate you taking the time to write this, and we value your feedback. It will give me great pleasure to share this with our wonderful team.

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Review from D C (Resident) assisted by family/friend published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic. All staff are really caring, everywhere is very clean and inviting. All the facilities are excellent.
Reply from Berni Martin, CRM at Portsdown View

We are so thankful you are part of our family, it is our pleasure to ensure the best care and attention is given to you and all our lovely residents.

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Review from V F (Daughter of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Portsdown View for respite with a view to becoming a permanent resident. All staff are very knowledgeable taking great care to get to know my mother, enabling her to have individualised care, everyone is extremely friendly and always smiling.
Nothing is too much trouble, their attention
to detail is exceptional, as is the care and support shown not only to my mother but to the whole family. It is a real pleasure to visit my mother in such a beautiful setting with great staff, great food and a great atmosphere.
Reply from Berni Martin, CRM at Portsdown View

We are all delighted to have your mother as part of the Portsdown Family, we are truly thankful for your beautiful words, we strive to deliver outstanding service and care, it is our pleasure to care for your mother. Thank you again and will share your comments with the team.

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Review from Karen D (Daughter of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad and his partner moved down to Portsdown View on 11/7/23, they have been delighted with it and are very happy. I met many of the staff on my first visit, carers, domestic and reception staff and they have all been very welcoming and lovely. I feel they are now in safe hands and the premises are
beautiful. Thank you.
Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your kind words, and we are so happy your loved ones are delighted with the care and attention they receive. We pride ourselves in delivering first-class service and care daily. We are delighted to have them with us and be part of our Portsdown family.

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Review from Julie S (Daughter of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and a beautiful home with a lot of attention and thought given to residents. Very good nutritional food.
Reply from Berni Martin, CRM at Portsdown View

Thank you for taking the time to leave such a lovely review for our home and our staff; we will be pleased to share your words with them. Thank you once again.

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Review from Lynda L (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled so well. We are just amazed at how happy and content she is. She is certainly living her best life. The staff are always friendly and kind. We can see that Mum is content and praises the staff and home. A well-thought-out concept here. It certainly compares with a 5* hotel but
better.
Reply from Berni Martin, CRM at Portsdown View

We cannot thank you enough for such a wonderful review, we truly appreciate the time you have taken to write this review and it will be our pleasure to share with our wonderful team, your review will help others make the right choice when looking for care for loved one. Thanks again

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Review from Melvin R (Respite Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife stayed with you for a few days while I was in hospital.
No one wants to be away from their home but my wife absolutely loved it at Portsdown Place.
Without exception, the staff and facilities were first class.
Reply from Berni Martin, CRM at Portsdown View

We truly understand it is not nice being away from home and also your loved one, it was our pleasure to care for your wife whilst you were in hospital, we are delighted she had a positive experience with us, we strive to deliver excellent service and care daily. We hope to see you again soon.

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Review from Peter S (Son of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are amazing and nothing is too much trouble.
Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your positive review of our amazing team at Portsdown View. We pride ourselves on delivering extraordinary care and service. Thank you for taking the time to send this in we will share it with our team.

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Review from Nic C (Daughter-in-law of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my mother-in-law has been outstanding from the outset. The home is beautifully furnished, welcoming and spotless. The food is appetising and the staff are accommodating to individual needs and all so friendly. The overall improvement in my mother-in-law is amazing. She is back to
her old self again, much to our delight. Thank you to all.
Reply from Berni Martin, CRM at Portsdown View

What a lovely review to receive and share with our excellent team, we value your feedback and we strive to deliver excellent care and service to all our residents and family and friends. Thank you once again and will share your words with our dedicated team.

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Review from Kevin C (Son of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent visit as always. All staff were very friendly and very caring. The care home is a breath of fresh air and the surroundings are first-class.
Reply from Berni Martin, CRM at Portsdown View

We cannot thank you enough for your beautiful words we are all so proud to deliver excellent service and care in our home to your loved ones. It will give me great pleasure to share your comments with our dedicated team. Thank you for taking the time to send in a review for us.

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Review from Wilma B (Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am thoroughly enjoying my new home here at Partsdown View with its friendly atmosphere and lovely service.
Reply from Berni Martin, CRM at Portsdown View

We are delighted you are with us, your smile brightens our every morning, we will always deliver exceptional service and care and make your life "More Extraordinary," it's our pleasure to care for you. Thank you

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Review from Marion C (Daughter-in-law of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is nothing to criticise about this home. As soon as you walk through the door, you feel you are amongst friends. Everyone is so professional and caring. We all feel, as a family, that we can relax knowing that my mother-in-law could not receive any better care. It has been lovely to see her come
to life since she has been here and see her join in with the activities and make new friends. It is an all-inclusive home, and we feel very welcome here. I cannot praise it highly enough.
Reply from Berni Martin, CRM at Portsdown View

We are delighted that you are so happy with the service and what we as a team strive to deliver to all, to hear your mother-in-law has come to life since arriving to the Portsdown family warms our hearts we feel blessed to offer 5 star service to all. Thank you for taking the time to send in a review we will pass on your lovely words to our valued team. Thank you once again

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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Portsdown View is calculated as follows: ( (472 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 523 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Portsdown View is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Pippa

Pippa Mafunga

Job Title: General Manager Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.

Mere

Mere Moceica

Job Title: Administration Manager Joined: 2023
Colin

Colin Parke

Job Title: Maintenance Manager Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.

Donna

Donna White

Job Title: Hospitality Manager Joined: 2023
Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times. 

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