Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
Review Us
9.9 65 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.
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Care Provided by Portsdown View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1825
  • Self-Funded Residential Dementia Care: from £1915
  • RESPITE Self-Funded Residential Care: from £1975
  • RESPITE Self-Funded Residential Dementia Care: from £2065

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

These prices are only a guideline, please contact Portsdown View to find out the exact price for your requirements.

Contact Portsdown View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Portsdown View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pippa Mafunga (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No visiting restrictions in place

Parking

  • Plenty of parking on site

Portsdown View Reviews (65)

9.9

Portsdown View has a Review Score of 9.9 (9.853) out of 10, based on 45 reviews in the last 2 years.
Over all time Portsdown View has 65 reviews.

Overall Experience
  • 61
  • 3
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Date Published
  • 65
  • 11
  • 25
  • 45
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Reviewer Connection to Portsdown View
  • 18
  • 9
  • 8
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  • 4
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Total of 65, showing 21-40
Review from J A (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first experience of Portsdown Views. My mum is in her first week of respite care there. The management of the whole experience has been brilliant. From the initial phone call I have felt reassured that my mum would be well looked after. The management have given excellent support, which has
been echoed by the whole staff. Everyone so welcoming and nurturing.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for taking the time to share your experience . We're very delighted to hear that your first experience with Portsdown Views has been such a positive one. It means a lot to us to know that you've felt reassured and supported throughout the process of arranging your mum's respite care.Our team takes great pride in creating a welcoming and nurturing environment, and we're so pleased to hear that this has been your experience. We'll be sure to pass on your lovely feedback to all of the staff involved-they'll be thrilled to hear your feedback .
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Review from A S (Son-in-law of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring staff. Very attentive. Five star facilities. Recommend to all.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for taking time to review our service . We're thrilled to hear that you had such a positive experience within our home . Your recommendation means a lot to us .
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Review from E M (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has spent 2 weeks here in respite care. I have seen more staff than residents and they are all very welcoming, friendly and caring. It is lovely and clean. Residents are well looked after. We had an 85th party for my mum, food was lovely and they made her a birthday cake and bought her flowers
which she loved, she has dementia so couldn't remember any of it. The family appreciated all the effort from the staff. So far everything has been positive.
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown ViewThank you ever so much for such a lovely and kind review of Portsdown View. It has been our pleasure to care for your Mum, and I am so glad that you have had a very positive experience with us. Your kind words mean so much and I will share with the whole team.
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Review from Charlotte G (Granddaughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Portsdown View were incredible when my grandma needed respite care urgently. They went above and beyond to help her feel comfortable and made our whole family feel welcome. You are always greeted with a genuine smile. The food is excellent (especially the daily cakes) and there is a massive variety
of activities on offer. I felt confident that my grandma was safe and they acted quickly when she needed to go to hospital. We will definitely be returning to Portsdown View for any future care needs.
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown ViewThank you so much for this wonderful review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Review from Natalie H (Granddaughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Well where to start. Not sure if the care home messed up or the hospital but my grandad was dumped off at 8:30am to which no one was accepting responsibility. To my mum's shock she found a picture of my grandad on a social media site (may I add nothing had been signed to say this was allowed), which
caused a great upset to the whole family and he would be horrified if he knew. We were told we would be getting apology email - we are still waiting. Data Protection Breech:- I confronted management about the phone calls I was receiving about my grandad as I believed the first point of contact should have been my mum, to which I was told because I'm not POA I shouldn't have been contacted by law and they kept saying they didn't have my number. Very strange. The attention he got from the carers was good and they were the ones who asked how he was when he was admitted to hospital. From management we received no courtesy phone call nothing. The list could go on. Don't waste your hard earned money.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for taking the time to share your feedback. I'm truly sorry to hear about your concerns and appreciate how important these issues are to you and your family. As you will understand we are unfortunately unable to discuss resident-specific details publicly, but we have reached out to you directly to discuss your concerns. The well-being, dignity, and privacy of everyone in our care is of the utmost importance to us, and rest assured I'll do anything I can to resolve this issue. Warmest regards the General Manager at Portsdown View.
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Review from A S (Friend of Resident) published on 27 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are non-residents who have been warmly welcomed into Portsdown View. We visit a resident and have very kindly been invited by the events manager to accompany our friend and to participate in a number of different activities within the home, which has been a delight. A member of my family has dementia,
who we care for, and accompanies me on our visits so it is lovely that she can join in too. We have been greeted by the manager and kindly shown round the home by the events manager, the facilities are first-class. All staff have been friendly, from the receptionist at arrival to all the carers that we have met, they recognise us and will stop and say hello. The environment is calm, spacious, homely and everything is so well-organised, we appreciate the staff's efforts and attentiveness. We enjoyed a wonderful afternoon tea today, our compliments go to the homes wonderful chef, thank you so much!
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown ViewThank you so much for this lovely review. Our team are very passionate about making everyone fell welcome at Portsdown View. We hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Review from Sarah M (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents went into Portsdown View in August 2024 after living with me for 18 months and it was the best decision we could have made. The home is lovely, it is always clean and tidy and the surroundings are inviting and relaxing. The food is always excellent and being able to have lunch in
the Bistro with Mum feels like our weekly treat. There is always something going on like gentle exercise, trips out, quizzes and crafting. The staff are just lovely and always make us feel welcome when we visit. They genuinely care about the residents and their families and this was demonstrated when my Dad passed away in November and the time leading up to his passing. They could not have been kinder and I feel safe in the knowledge that Mum isn't alone as she has this community supporting her.
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown ViewThank you for your kind words in this wonderful review of Portsdown View Care Home. We are very proud of the care and commitment our teams show towards our residents and their families, and your feedback is highly valued across our company.
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Review from Brian H (Husband of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit to the garden centre on 20/11/2024.
The garden centre has incorporated a Christmas exhibition into its display arrangements. It provides a unique exhibition of high quality and related to Christmas. The visit included a refreshment stop for coffee and cake. Transport to the garden centre and
return was provided. A particular staff member from the care home ensured a well-organised trip to this unique venue.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your wonderful feedback about the garden centre outing on the 20th November. We're so pleased to hear that you enjoyed the Christmas exhibition and the refreshments - it sounds like it was a truly festive experience! We are also grateful for your kind words about our events team. We strive to ensure all outings are well-organized and enjoyable for everyone, and it's great to know that this trip was a success. We look forward to organizing many more memorable experiences for you and all our residents.
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Review from Ian C (Son of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's last few weeks before she passed away were handled with care, dignity, compassion, and understanding by all the staff. They were amazing in helping with this sad time. One of the girls stayed all night with Mum to give the family a break. They made Mum's passing a lot easier to deal with in every
way—liaising with the funeral company, getting Mum ready, etc. A true and incredible team who have the families grateful thanks for all they did. From the start 15 months ago to the end. The whole experience has been one of care, commitment, dedication, above and beyond, respect, and understanding. A truly fantastic team, who even attended the funeral. Well done and thank you.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you so much for your kind words. We are truly honoured to have been able to support your mum and your family during such a difficult time. Our team is dedicated to providing care with compassion and respect, and it means the world to us that we were able to make this experience a little easier for you all. Please know that you are always in our thoughts, and we are grateful for the trust you placed in us.
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Review from K W (Sister of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On every visit, I have found all the staff to be understanding of my sister's needs. They are patient and helpful and kind. She enjoys various activities, which is unexpected as she was very resistant to Portsdown View initially.
I know my sister had mood swings and can be difficult. I feel completely
confident in the quality of care she is receiving.
Reply from Christopher Guest, Customer Relations Manager at Portsdown ViewThank you for your wonderful review, we are very delighted to be looking after your sister and to read that she is thriving at Portsdown View. We look forward to seeing you during our festive events soon.
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Review from Geraldine M (Respite Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I booked into Portsdown View for respite following a knee replacement. From the moment I arrived, I was treated with friendship and excellent care. Everyone who worked there was kindness itself, and my every need was catered for. In fact, my granddaughter thought I was in a five-star hotel.
Food was
very good and plenty of activities if wanted.
Reply from Christopher Guest, Customer Relations Manager at Portsdown ViewIt was a pleasure to have you as one of our valued residents and do hope you return to us for another respite stay when you are ready. Have a wonderful Christmas and do pop in and enjoy a cup of tea with our staff when you are able.
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Review from Maria S (Daughter of Resident) published on 2 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care home since my dad became a resident in 2023, but because of my recent experience with the manager and other care staff, I feel that I should thank them all for really caring.
My father has recently spent about 13 days in hospital, quite seriously ill, and the care
home staff have kept in contact to find out how he's doing. They have been extremely supportive and all staff have been genuinely concerned. The manager said that they would pick my dad up as soon as he was pronounced fit to go, to save him waiting around for an ambulance to take him home. Today the home have been true to their word and sent staff to pick him up as soon as I phoned to tell them he could go, and he has been promised any meal that he fancied. I have confidence that my dad is in the best place to be looked after as though he were family.
Thank you to the three staff members who collected him from the hospital, and all the other fantastic staff members at Portsdown View.
Reply from Pippa Mafunga, General Manager at Portsdown ViewThank you for your kind message. We're so pleased to hear that your father has received the care and support he needs, and we're grateful for your trust in our team. Your feedback means a lot to us, we will pass along your thanks to the team.
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Review from S A (Wife of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my husband became a resident earlier this year I have been most impressed with the care, respect and ongoing understanding of his health issues the staff have for him. I always feel made most welcome when I visit, with a warm happy atmosphere on entering the building.
Reply from Christopher Guest, Customer Relations Manager at Portsdown ViewThank you for your kind words in this wonderful review of Portsdown View Care Home. We are very proud of the care and commitment our teams show towards our residents and their families, and your feedback is highly valued across our company. We hope you have another enjoyable visit to the home when you next visit and do let our Front of House team know if we can go above and beyond in the next stages of your husband's stay with us.
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Review from R A (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to Portsdown View in March 2024. The local area is lucky to have this beautifully appointed facility, a breath of fresh air from usual images of Care Homes. I believe nationally the Care Industry is under huge pressure and it is far from easy for anyone working in the Care Sector. Portsdown
View in establishing itself is rising to the inevitable challenges through the support of dedicated genuinely caring staff who show a strong sense of dignity compassion and respect in their interactions with residents when attending to the existing diverse range of care needs. Fun activities make for a warm friendly welcoming atmosphere for residents and relatives. Being able to enjoy high standard meals with Dad in the Bistro is fantastic. I feel confident to entrust Dad into their caring hands. This confidence has been proven through immediate actions taken by care staff when required. I appreciate how I am spoken to during visits the care shown towards me and the fun it is possible to share together.
Reply from Christopher Guest, Customer Relations Manager at Portsdown ViewThank you for this fantastic review of Portsdown View Care Home. We appreciate the time you took to tell this wonderful story about your thoughts on the home, and the dedicated staff who work every day to enrich the lives of our residents. We will share your review with our teams across the whole home and look forward to your next visit, do let us know if we can do anything to continue making your father's stay an extraordinary one.
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Review from W D (Friend of Resident) assisted by family/friend published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with all the surroundings.
All staff seemed happy in their work and were very helpful. We were given a guided tour of the home and found it very interesting and informative. Will be visiting our friend as often as possible.
Reply from Christopher Guest, Customer Relations Manager at Portsdown ViewThank you for your positive review, we are delighted that you enjoyed your recent visit to Portsdown View. We are proud of all of our staff teams who provide the very best care, comfort, and attention for our residents. We look forward to seeing you on your next visit and hope you are able to attend our exciting festive events this winter.
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Review from Susan M (Friend of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean and welcoming place. Impressed by reception given from the start to the end. Was attending a cowboy themed event ,really impressed by facilities offered and how happy the residents appeared. Great place.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown ViewThank you very much for taking the time to leave us feedback about your experience. At Portsdown View - Connaught Care we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from C P (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have recently moved into the care home. We were all made welcome when we visited. The staff go over and above with what they do with the care. Everyone is so kind and friendly. They offer an amazing choice of activities and the food is superb. I would like to thank everyone for their amazing
support and kindness.
Reply from Cheryl Tyson, Customer Relations Manager at Portsdown ViewThank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Review from Susan A (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother thoroughly enjoyed her two weeks of convalescence at Portsdown View. The accommodation, food and beverages were first class. The care she received from the absolutely caring and friendly staff throughout the organisation was excellent. Organised trips, hair appointments, manicures and the
daily activities that she participated in also made this a memorable stay. Visitors were also very welcome at all times it was a safe environment. Would highly recommend Portsdown View. Thank you for taking such good care of my Mum.
Reply from Cheryl Tyson, Customer Relations Manager at Portsdown ViewThank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Review from M A (Husband of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only praise the staff for the way they cared for my wife during her respite stay. I was kept informed if there were any issues, mainly medical that needed to be addressed. During my visits to the care home, the staff were very helpful to me, especially to my welfare. Thank you.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown ViewThank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Review from Jessie S (Friend of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been as a visitor in other care homes but this surpasses all others. The staff were all very attentive and kind. The facilities were excellent and the many flexible activities were great fun. This would be my first choice should I need to go into a care home permanently. My stay here was for
respite care following the death of my husband.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown ViewThank you very much for taking the time to leave us feedback about your experience. At Portsdown View - Connaught Care we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Portsdown View is calculated as follows: ( (475 Excellents x 5) + (51 Goods x 4) + (8 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 537 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Portsdown View is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Pippa

Pippa Mafunga

Job Title: General Manager Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.

Mere

Mere Moceica

Job Title: Administration Manager Joined: 2023
Colin

Colin Parke

Job Title: Maintenance Manager Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.

Lizz

Lizz Hobbs

Job Title: Hospitality Manager Joined: 2024

I have had over 2 years of experience in the hospitality industry. From working in Hotel Hospitality to the care sector.

Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times. 

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