Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
Review Us
9.8 62 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.
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Care Provided by Portsdown View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1691
  • Self-Funded Residential Dementia Care: from £1733
  • RESPITE Self-Funded Residential Care: from £1841
  • RESPITE Self-Funded Residential Dementia Care: from £1883

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

These prices are only a guideline, please contact Portsdown View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Pippa Mafunga (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • No visiting restrictions in place

Parking

  • Plenty of parking on site

Portsdown View Reviews (62)

9.8

Portsdown View has a Review Score of 9.8 (9.845) out of 10, based on 45 reviews in the last 2 years.
Over all time Portsdown View has 62 reviews.

Overall Experience
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Date Published
  • 62
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Reviewer Connection to Portsdown View
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Total of 62, showing 21-40
Review from Natalie H (Granddaughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Well where to start. Not sure if the care home messed up or the hospital but my grandad was dumped off at 8:30am to which no one was accepting responsibility. To my mum's shock she found a picture of my grandad on a social media site (may I add nothing had been signed to say this was allowed), which
caused a great upset to the whole family and he would be horrified if he knew. We were told we would be getting apology email - we are still waiting. Data Protection Breech:- I confronted management about the phone calls I was receiving about my grandad as I believed the first point of contact should have been my mum, to which I was told because I'm not POA I shouldn't have been contacted by law and they kept saying they didn't have my number. Very strange. The attention he got from the carers was good and they were the ones who asked how he was when he was admitted to hospital. From management we received no courtesy phone call nothing. The list could go on. Don't waste your hard earned money.
Reply from Pippa Mafunga, General Manager at Portsdown View
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your concerns and appreciate how important these issues are to you and your family. As you will understand we are…read more
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Review from A S (Friend of Resident) published on 27 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are non-residents who have been warmly welcomed into Portsdown View. We visit a resident and have very kindly been invited by the events manager to accompany our friend and to participate in a number of different activities within the home, which has been a delight. A member of my family has dementia,
who we care for, and accompanies me on our visits so it is lovely that she can join in too. We have been greeted by the manager and kindly shown round the home by the events manager, the facilities are first-class. All staff have been friendly, from the receptionist at arrival to all the carers that we have met, they recognise us and will stop and say hello. The environment is calm, spacious, homely and everything is so well-organised, we appreciate the staff's efforts and attentiveness. We enjoyed a wonderful afternoon tea today, our compliments go to the homes wonderful chef, thank you so much!
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown View
Thank you so much for this lovely review. Our team are very passionate about making everyone fell welcome at Portsdown View. We hope that reviews such as this will give other families the confidence…read more
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Review from Sarah M (Daughter of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents went into Portsdown View in August 2024 after living with me for 18 months and it was the best decision we could have made. The home is lovely, it is always clean and tidy and the surroundings are inviting and relaxing. The food is always excellent and being able to have lunch in
the Bistro with Mum feels like our weekly treat. There is always something going on like gentle exercise, trips out, quizzes and crafting. The staff are just lovely and always make us feel welcome when we visit. They genuinely care about the residents and their families and this was demonstrated when my Dad passed away in November and the time leading up to his passing. They could not have been kinder and I feel safe in the knowledge that Mum isn't alone as she has this community supporting her.
Reply from Simon Cracknell, Customer Relationship Manager at Portsdown View
Thank you for your kind words in this wonderful review of Portsdown View Care Home. We are very proud of the care and commitment our teams show towards our residents and their families, and your…read more
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Review from Brian H (Husband of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit to the garden centre on 20/11/2024.
The garden centre has incorporated a Christmas exhibition into its display arrangements. It provides a unique exhibition of high quality and related to Christmas. The visit included a refreshment stop for coffee and cake. Transport to the garden centre and
return was provided. A particular staff member from the care home ensured a well-organised trip to this unique venue.
Reply from Pippa Mafunga, General Manager at Portsdown View
Thank you for your wonderful feedback about the garden centre outing on the 20th November. We're so pleased to hear that you enjoyed the Christmas exhibition and the refreshments - it sounds like it…read more
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Review from Ian C (Son of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's last few weeks before she passed away were handled with care, dignity, compassion, and understanding by all the staff. They were amazing in helping with this sad time. One of the girls stayed all night with Mum to give the family a break. They made Mum's passing a lot easier to deal with in every
way—liaising with the funeral company, getting Mum ready, etc. A true and incredible team who have the families grateful thanks for all they did. From the start 15 months ago to the end. The whole experience has been one of care, commitment, dedication, above and beyond, respect, and understanding. A truly fantastic team, who even attended the funeral. Well done and thank you.
Reply from Pippa Mafunga, General Manager at Portsdown View
Thank you so much for your kind words. We are truly honoured to have been able to support your mum and your family during such a difficult time. Our team is dedicated to providing care with compassion…read more
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Review from K W (Sister of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On every visit, I have found all the staff to be understanding of my sister's needs. They are patient and helpful and kind. She enjoys various activities, which is unexpected as she was very resistant to Portsdown View initially.
I know my sister had mood swings and can be difficult. I feel completely
confident in the quality of care she is receiving.
Reply from Christopher Guest, Customer Relations Manager at Portsdown View
Thank you for your wonderful review, we are very delighted to be looking after your sister and to read that she is thriving at Portsdown View. We look forward to seeing you during our festive events…read more
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Review from Geraldine M (Respite Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I booked into Portsdown View for respite following a knee replacement. From the moment I arrived, I was treated with friendship and excellent care. Everyone who worked there was kindness itself, and my every need was catered for. In fact, my granddaughter thought I was in a five-star hotel.
Food was
very good and plenty of activities if wanted.
Reply from Christopher Guest, Customer Relations Manager at Portsdown View
It was a pleasure to have you as one of our valued residents and do hope you return to us for another respite stay when you are ready. Have a wonderful Christmas and do pop in and enjoy a cup of tea…read more
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Review from Maria S (Daughter of Resident) published on 2 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care home since my dad became a resident in 2023, but because of my recent experience with the manager and other care staff, I feel that I should thank them all for really caring.
My father has recently spent about 13 days in hospital, quite seriously ill, and the care
home staff have kept in contact to find out how he's doing. They have been extremely supportive and all staff have been genuinely concerned. The manager said that they would pick my dad up as soon as he was pronounced fit to go, to save him waiting around for an ambulance to take him home. Today the home have been true to their word and sent staff to pick him up as soon as I phoned to tell them he could go, and he has been promised any meal that he fancied. I have confidence that my dad is in the best place to be looked after as though he were family.
Thank you to the three staff members who collected him from the hospital, and all the other fantastic staff members at Portsdown View.
Reply from Pippa Mafunga, General Manager at Portsdown View
Thank you for your kind message. We're so pleased to hear that your father has received the care and support he needs, and we're grateful for your trust in our team. Your feedback means a lot to us,…read more
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Review from S A (Wife of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my husband became a resident earlier this year I have been most impressed with the care, respect and ongoing understanding of his health issues the staff have for him. I always feel made most welcome when I visit, with a warm happy atmosphere on entering the building.
Reply from Christopher Guest, Customer Relations Manager at Portsdown View
Thank you for your kind words in this wonderful review of Portsdown View Care Home. We are very proud of the care and commitment our teams show towards our residents and their families, and your…read more
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Review from R A (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to Portsdown View in March 2024. The local area is lucky to have this beautifully appointed facility, a breath of fresh air from usual images of Care Homes. I believe nationally the Care Industry is under huge pressure and it is far from easy for anyone working in the Care Sector. Portsdown
View in establishing itself is rising to the inevitable challenges through the support of dedicated genuinely caring staff who show a strong sense of dignity compassion and respect in their interactions with residents when attending to the existing diverse range of care needs. Fun activities make for a warm friendly welcoming atmosphere for residents and relatives. Being able to enjoy high standard meals with Dad in the Bistro is fantastic. I feel confident to entrust Dad into their caring hands. This confidence has been proven through immediate actions taken by care staff when required. I appreciate how I am spoken to during visits the care shown towards me and the fun it is possible to share together.
Reply from Christopher Guest, Customer Relations Manager at Portsdown View
Thank you for this fantastic review of Portsdown View Care Home. We appreciate the time you took to tell this wonderful story about your thoughts on the home, and the dedicated staff who work every…read more
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Review from W D (Friend of Resident) assisted by family/friend published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with all the surroundings.
All staff seemed happy in their work and were very helpful. We were given a guided tour of the home and found it very interesting and informative. Will be visiting our friend as often as possible.
Reply from Christopher Guest, Customer Relations Manager at Portsdown View
Thank you for your positive review, we are delighted that you enjoyed your recent visit to Portsdown View. We are proud of all of our staff teams who provide the very best care, comfort, and attention…read more
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Review from Susan M (Friend of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean and welcoming place. Impressed by reception given from the start to the end. Was attending a cowboy themed event ,really impressed by facilities offered and how happy the residents appeared. Great place.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View
Thank you very much for taking the time to leave us feedback about your experience. At Portsdown View - Connaught Care we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from C P (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have recently moved into the care home. We were all made welcome when we visited. The staff go over and above with what they do with the care. Everyone is so kind and friendly. They offer an amazing choice of activities and the food is superb. I would like to thank everyone for their amazing
support and kindness.
Reply from Cheryl Tyson, Customer Relations Manager at Portsdown View
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other…read more
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Review from Susan A (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother thoroughly enjoyed her two weeks of convalescence at Portsdown View. The accommodation, food and beverages were first class. The care she received from the absolutely caring and friendly staff throughout the organisation was excellent. Organised trips, hair appointments, manicures and the
daily activities that she participated in also made this a memorable stay. Visitors were also very welcome at all times it was a safe environment. Would highly recommend Portsdown View. Thank you for taking such good care of my Mum.
Reply from Cheryl Tyson, Customer Relations Manager at Portsdown View
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other…read more
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Review from M A (Husband of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only praise the staff for the way they cared for my wife during her respite stay. I was kept informed if there were any issues, mainly medical that needed to be addressed. During my visits to the care home, the staff were very helpful to me, especially to my welfare. Thank you.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other…read more
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Review from Jessie S (Friend of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been as a visitor in other care homes but this surpasses all others. The staff were all very attentive and kind. The facilities were excellent and the many flexible activities were great fun. This would be my first choice should I need to go into a care home permanently. My stay here was for
respite care following the death of my husband.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View
Thank you very much for taking the time to leave us feedback about your experience. At Portsdown View - Connaught Care we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Jane H (Daughter of Resident) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was happy to leave mum in the care of the Portsdown View care home. I knew she would once again be well looked after. Lovely welcome at reception. All the staff were kind friendly, and ready to stop and chat as they were passing by, making sure if anything was needed. Games and chatting going on in
the bistro, and beverages cakes biscuits whenever you wanted. Home from home comforts, in a delightful bright and beautiful setting. This was Mum's 3rd respite stay here, she saw friends she made on her first stay and has made more, and looks forward to her next stay (when we take a holiday) Mum said the food is very good, tasty, and varied. Lovely garden area to have a wonder around. Trips out if you desire to go. Thank you to all the staff at Portsdown View
Reply from Gillian Halls, Customer Relations Manager at Portsdown View
Thank you for taking the time to write this lovely review, it is very much appreciated and we value all the feedback we receive. We are so pleased to hear that Mum enjoyed her stay with us once more,…read more
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Review from R J (Daughter of Resident) published on 27 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the wide corridors, beautiful rooms and friendly atmosphere. The care my parents get is respectful and friendly. The whole building is clean and well-managed by lovely staff. I feel confident about my parent's care and well-being. I like that hair and nails are provided within the price. The
resident and family events are wonderful and a great addition.
Reply from Gillian Halls, Customer Relations Manager at Portsdown View
Thank you for taking the time to leave us a lovely review, we really do appreciate all of the feedback we receive and I will be pleased to share your positive thoughts with the team here at Portsdown…read more
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Review from Carol W (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have all been blown away by Portsdown care home. It’s such a worrying time when a loved one has to go into care but couldn’t have wished for a more caring and beautiful place.
All staff have been excellent and their care is really genuine. The whole place is so open and nothing is hidden. The workings
of the care home are excellent. Such a warm and friendly place the minute you step inside. The residents are well cared for. As we have spent a lot of time chilling and chatting you can watch the other residents engaging in activities or just be entertained and cared for by the staff. Laughter is plenty in the environment which makes for a pleasant experience for all concerned. We have eaten both in the fine dining and bistro and the food and service is fantastic. Well done to all staff on every level. This new concept in caring is definitely working in this home.
Reply from Cheryl Tyson, Customer Relations Manager at Portsdown View
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other…read more
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Review from Kim B (Sister of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my brother into Portsdown care home in July 2023 and it is a fantastic place to live. The staff, food and living accommodation is excellent. I haven't seen my brother so happy and smiling for a long time. It has made me feel happy.
I can't thank the staff enough for all their support overall.
Excellent and the best home I've seen.
Thank you.
Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View
Thank you so much for your wonderful review. We truly appreciate you taking the time to write this, and we value your feedback. It will give me great pleasure to share this with our wonderful team.
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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.845 for Portsdown View is calculated as follows: ( (472 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 536 Ratings = 4.845
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Portsdown View is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Pippa

Pippa Mafunga

Job Title: General Manager Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.

Mere

Mere Moceica

Job Title: Administration Manager Joined: 2023
Colin

Colin Parke

Job Title: Maintenance Manager Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.

Donna

Donna White

Job Title: Hospitality Manager Joined: 2023
Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times. 

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