Middleton Lodge Care Home - Avery Healthcare

Since my father has been a resident here at Middleton Lodge, his dementia has changed so much for the better. He's so much happier and keen to interact with staff and other residents. Everyone I've met or come in contact with staff-wise is incredible. So happy and glad my dad is spending the twilight years here in such a wonderful, caring and professional place. Can't thank you all enough.

Xxxxx

The care my father received at Middleton Lodge was excellent. My father was suffering with dementia and moved there in March 2025 following a hospital admission and it was no longer possible to keep him at home. He was a resident for 6 months. He was treated as an individual with immense kindness and respect. The staff are very friendly, devoted to the people they care for and deal with difficult situations in their stride. There are a remarkable range of activities organised for the residents. It is a very 'active' community, just look on social media, but it is still possible to find a quiet lounge when needed. The building itself is very warm and welcoming. It is new build and therefore specifically designed. The rooms are very spacious and spotlessly clean. Thank you for exceeding our expectations.

A very enjoyable respite care stay.

I am so impressed with the experience my husband has had this time in respite. He has been involved in so many diverse and interesting activities, which have kept him stimulated and occupied. He seems to have enjoyed them all, including games in 'the men's room'. I know he appreciates the support and friendliness of the staff, as have I. I particularly appreciated the email updates. It was also useful to see photos of my husband happily participating (on social media).

I am very grateful to all the staff at Middleton Lodge for the care they have given to my mother. They provide world class care and enthusiasm ably led by the manager of the home. The staff are engaging and continue to encourage my mother on a daily basis. Accommodation is excellent as is the food. Staff are extremely welcoming to family members. The manager has been a previous healthcare professional and this is reflected on the high standards of care.

My experience of respite care was generally really positive, especially as I arrived from hospital around 5:00pm on a Friday evening. There were so many issues - a) Due due to my medical condition I needed a special diet, it took several days before I could explain this to the chef. I was concerned until when I was making a fuss b) over my 2nd weekend, my strong pain relief almost ran out and I had to manage with paracetamol which was far less effective. An oversight had led to it not having been reordered earlier. The activities, the friendly yet professional staff, and the opportunity for privacy if I wanted it we welcoming. The hospitality was good.

The whole team works as one to provide care for both the resident, the family and residents friends. The building, carefully thought out design, complete with luxurious soft furnishings and cleanliness is an equally match with a 5* hotel. The wide corridors which is a must with the variety of transport vehicles available today and is spotlessly clean and safe. A quiet lounge is easily found as there are so many to choose from, and the garden room is our favourite. The main focus is to ensure that new residents settle into a change of circumstance with as much help as required from the Manager, one of the Activities Coordinator and, the Administrator. The laundry system works well and is well manage. The activities are designed to have fun, laugh and inclusive for all. There is no divide between the floors and when accompanied, the beautiful gardens are available. They are quiet, sheltered with a variety of seating despite only being open a couple of years, they look mature.

Our mother moved into Middleton Lodge Care Home in June, 2025, and we couldn't be more pleased with the decision. We chose the Lodge not only for its superb location in Littleover Village but also because of the warm and welcoming atmosphere we felt the moment we walked through the door. The staff radiate kindness and compassion, creating a genuine sense of care that flows through the plush carpeted hallways and beautifully decorated lounge areas. It's clear that the team truly enjoy their work and interact with residents respectfully and warmly. The weekly activities on offer are both varied and engaging, including a gardening club, bell-ringing demonstrations, and even building projects. These activities focus on encouraging social interaction, learning, and togetherness. The Lodge has far exceeded our expectations, providing a caring, engaging, and vibrant community where our mother feels safe, valued, and most important - at home.

Activity and Wellness play a huge part of daily life at Middleton. Residents can do as much or as little as they choose; something for everyone. The variation of activities and events is extensive. You only have to browse the Facebook page to see how much goes on. A personal highlight was the Mother's Day Tea Party.

Having to put my father into care was a difficult thing to do and from the first communication, the staff could not have been more helpful and welcoming. My father has received exceptional care in a beautiful home where he has been treated with respect, dignity and kindness. This is an amazing place that is led very well. As I say to my father, 'I'd like a few weeks stay here!'

I would have no hesitation in recommending this care home.

Sometimes room isn't clean when we visit.

The environment, rooms and facilities are 5 star quality. The Staff are pleasant, polite and friendly. My Dad has settled in really well and is enjoying the activities and socialising. He particularly enjoys the food which looks appetising. The home is spacious, flat and well thought out, also tastefully decorated, with a lovely garden. Dad's health, appetite and wellbeing have improved since he moved in

I have really enjoyed my stay here.

Excellent accommodation would recommend it a lovely place to stay with, very good staff.

All the staff worked hard but were also pleasant and caring.

The care my grandmother receives at Middleton Lodge is excellent. All the staff who work there, including the care team, housekeepers, activity coordinators etc are all extremely friendly and welcoming. They go out of their way to ensure the residents are happy and safe and receiving the best care possible. The facilities are always very clean and tidy with lovely spacious bedrooms for the residents and nice common areas for them.

Finding things for us to take part in must be a challenge, as everybody's tastes are different. Consistency that Middleton is only about 10 months old, the staff have provided us with quite a variety of activities to try. The food on offer hasn't always pleased all residents but the new chef is already looking good. We are looked after very well by the staff dealing with our medicines. I think anyone who chooses to live here will not be disappointed.

I am confident that Mum is safe and being carefully looked after and we know we can visit at any time. Thank you.