Middleton Lodge Care Home - Avery Healthcare

2A Middleton Avenue, Littleover, Derby DE23 6DL
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9.8 49 Reviews
  • Middleton Lodge Care Home - Avery Healthcare, Derby
A newly opened care home, Middleton Lodge Care Home offers exceptional comfort and quality, the perfect place for those looking for a secure, inviting, and supportive care home for their retirement years. The setting delivers residential, respite and dementia care with a focus on empowering residents to lead a happy and fulfilling life.

Nestled near the picturesque Peak District, the Littleover care home is ideally located for residents to explore the surrounding area, whether enjoying a scenic National Trust walk or strolling up the high street.

Inclusive of 63 bright and airy en-suite bedrooms, residents at Middleton Lodge Care Home can relish peak levels of tranquillity and comfort. While bedrooms are beautifully furnished as a standard, residents are actively encouraged to personalise their private spaces with keepsakes, trinkets and photographs, helping them to settle in and feel at home.

Beyond the stunning décor, each room has interaction nurse call buttons and information systems for reassurance and support.

Discover the convenience of the companion suites, tailored for couples, siblings or close friends seeking a shared care experience. The home also boasts a cinema room, salon, therapy suite and a library.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

These prices are only a guideline, please contact Middleton Lodge Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jo Graves (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (3)

Middleton Lodge Care Home - Avery Healthcare Reviews (49)

9.8

Middleton Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.792) out of 10, based on 41 reviews in the last 2 years.
Over all time Middleton Lodge Care Home - Avery Healthcare has 49 reviews.

Overall Experience
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Date Published
  • 49
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  • 41
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Reviewer Connection to Middleton Lodge Care Home - Avery Healthcare
  • 24
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Total of 49, showing 41-49
Review from Roger E (Respite Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering, you think you are in a five-star hotel, the decor, furnishings and facilities are first-class. The home has many things to offer residents, it has a fantastic cinema, rooms are beautifully appointed and the quality is first-class. The choice and quantity of food is, again, brilliant, the
chefs and catering staff and all the other staff and cleaners are, again, just brilliant and so helpful and friendly. It has a library, foot and nail department, hairdressers, party room amongst other facilities. I would recommend Middleton Lodge Care Home - Averu Healthcare as the perfect home to reside in should you ever need a care home, I would not consider anywhere else.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge Care Home. We are delighted to hear how satisfied you are with the facilities on offer and the quality of care provided by our dedicated staff team during your respite stay. It was a pleasure having you stay with us and to hear your amazing life story. If you ever need support again in the future, we would love to care for you again. Best wishes.

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Review from Melanie E (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad stayed for one week for respite care after having a knee replacement. Wow, Middleton Lodge Care Home went above and beyond anything we could have dreamed of. It is nicer than any five-star hotel or cruise ship! I am only sorry that I couldn't stay with Dad for the week. Beautiful rooms, fantastic
facilities, amazing food, wonderful, caring staff, quality furnishings, superb cleanliness. Nothing is too much trouble. This really is a fabulous home, there is nothing that hasn't been thought of to keep your loved ones safe, happy and feeling at home. Even better than home!
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge Care Home, Littleover. We are delighted to hear how satisfied you are with the facilities on offer and the quality of care provided by our dedicated staff team. It was a true pleasure to care for your father on his respite stay with us and to help him regain his strength before heading home. We would be happy to welcome him back at any time should the need arise. Your feedback is gratefully received. Best wishes.

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Review from Lesley A (Resident) assisted by family/friend published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A most pleasant and acceptable change. I am extremely happy in my new home. I am exceptionally well cared for at Middleton Lodge Care Home. All the staff, from every department, are wonderful and nothing is too much trouble. All of my medical needs are fulfilled and I am treated with respect and my
dignity is upheld. There is a top-quality menu on offer every day, always lots of options and I enjoy a five-star dining experience.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your review of Middleton Lodge. We are delighted to read your positive comments about the services we provide to our residents, their families and our community. We love having you as part of our home family and I will make sure your wonderful comments are passed on to the entire team.

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Review from E S (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first visit to Mum entering, the staff and facilities have been so impressive. They are so friendly and competent and have managed to create a homely feel too. They hold some fantastic events and always go above and beyond for their residents and families. A truly lovely place to visit and
"be" as well as live in. Mum has settled so well, and we couldn't be happier with our choice.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your wonderful five-star review of our home. We are thrilled to hear that you are so satisfied with the quality of care and overall service we provide at Middleton Lodge, and it is an absolute pleasure to care for your Mum. I will be sure to pass on your comments to all the team.

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Review from Lynn A (Daughter of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Middleton Lodge for two weeks since falling and breaking her ankle at home. After just a couple of days, we have all seen a huge improvement in her. The staff have looked after her with care and sensitivity and are all especially welcoming to visitors. It was her 95th birthday just a
couple if days after arriving and everyone went out of their way to make the celebration extra special.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge Care Home. It is a pleasure to have your mum stay with us and we are thrilled both she and the family enjoyed her birthday celebrations! A warm welcome is always on offer upon arrival at Middleton Lodge, along with coffee and cakes!

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Review from A G (Daughter of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm welcome on arriving at Middleton Lodge. Everyone is friendly and approachable. The staff are very caring and nothing is too much trouble. My mother has settled in very well and enjoys the activities and the company.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge Care Home and for your amazing 5-star review. We are delighted with how satisfied you are with our home, the care provided and our staff team - I will be sure to share your wonderful feedback with the team!

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Review from J H (Friend of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and do anything they can to enhance my visits, eg, providing resources so my friend could be involved in arranging the flowers I had brought. My friend always says how kind everyone is. The staff are very accommodating and show consideration of my friend's physical
and emotional needs. The beautiful flowers that are always at reception really enhance the environment.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge; your feedback is very much appreciated. We do everything we can to ensure that residents and their friends and family feel welcome. Our residents are always encouraged to invite their loved ones to spend time in our various communal areas, and it's wonderful to hear you were supported to engage in a flower-arranging activity together. We look forward to welcoming you back to Middleton Lodge again soon. Best Wishes.

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Review from J B (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came in for respite for one week. She settled in very well and is now going to become a resident. Everyone is very nice. The food is good and she is very well looked after and happy. Her room is lovely and the care home is like a top hotel. The staff are very nice and caring. I would recommend this
care home to anyone looking for respite and long-term.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your positive review of our home, your feedback is appreciated. It is an absolute pleasure having your Mum with us and we are so glad she has decided to make Middleton Lodge her permanent home. Your family is a valued part of our community and I will pass on your wonderful comments to the rest of the team.

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Review from M I (Friend of Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit regularly and have found the staff very kind. The building is wonderful, providing excellent service and support to the residents.
Reply from Kirsty Burgess, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Middleton Lodge Care Home, and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team. We look forward to seeing you again, when you next visit us. Best wishes.

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Middleton Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Middleton Lodge Care Home - Avery Healthcare is calculated as follows: ( (401 Excellents x 5) + (78 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 490 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Middleton Lodge Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Joanne

Joanne Graves

Job Title: Home Manager Joined: 2023

‘Home Manager Jo Graves is a registered nurse with 30 years experience in healthcare. In her early career, she specialised in cancer care. Following this Jo undertook several roles within the acute care setting and worked as lead nurse for two private hospitals as well as working nationally in a variety of roles. She has over 5 years of experience as a Care Home CQC Registered Manager, specifically caring for residents with complex needs and those living with dementia.


Jo says: ‘It is a pleasure and a privilege to lead the team at Middleton Lodge to provide the highest quality care for those that we are privileged to care for. We have a beautiful, state-of-the-art care home in the heart of a wonderful community in Littleover and it is my passion to create a home that becomes a valued part of that.’

Danielle

Danielle Odell

Job Title: Deputy Home Manager Joined: 2022

Danielle is a qualified healthcare professional with over 25 years of experience. She holds a Level 5 qualification in Health and Social Care Management and has worked in several management roles throughout the past ten years of her career.


Danielle explained, “It is an exciting time for Middleton Lodge. We are ready to welcome our first residents and start building our care community. We have recruited a friendly team of experienced care professionals, who provide the highest quality of care.”

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