Middleton Lodge Care Home - Avery Healthcare

I came to live at Middleton Lodge Care Home in March 2024. I am very happy here, I have made some lovely friends from both residents and staff. Most of the time I feel I am on holiday in a five star hotel. All the staff are caring and very helpful, nothing is too much trouble for them. There are lots of interests catered for so you can be busy or quiet as you choose. Your health and well being are well looked after.

My husband has been in Middleton Lodge for nearly a year. From not walking, no communication and not being able to eat properly, moving forward to December, he is walking slowly, eating well and most days very happy. He has severe Vascular Dementia. But this home is like a big hug, the staff are very caring, lovely place. He has also visited the mini Christmas Fair in the home in December.

Service is sometimes slow.

10 out of 10.

I wish to thank all of the care staff, especially the three carers who looked after me when I had a fall and waited six and a half hours for the ambulance to arrive. I can highly recommend your care home to anyone needing respite.

Staff were all very pleasant and helpful. My second-floor room was lovely and everywhere well-furnished and comfortable. Number of pillows on bed was a nuisance and nowhere to put them as I only needed one. Meals were good on the whole but no menu on the second floor. The eggs at breakfast were always hard as they had to stand a long time. Some fresh fruit at breakfast would have been nice. Just teething troubles I think. Disabled parking needs to be monitored as it was abused.

The actual home is excellent. The cleanliness, food and drink are also excellent. Staff can only be as good as recruitment allows. Sometimes shortages cause hardship e.g. my friend being put into bed at 1:30 am.

I cannot recommend this home highly enough, it is lovely, clean and modern with caring supportive staff. My mum has been a resident at this care home for over 8 months. Mum reluctantly moved from her beloved bungalow into a home as she was no longer able to care for herself at home. She has found the transition very difficult, however the staff have been unfailingly supportive and kind to both Mum and our family.

My mother enjoyed her stay and all the family were happy with every aspect of her stay, the food was excellent - my mother's room was lovely the home was nice and clean the staff were helpful and kind and accommodating, all in all as a family we loved our mother staying in Middleton Lodge I would highly recommend to anyone who would like their loved ones to stay.

Very impressed with both the facilities and staff. Shout out to the general manager and the reception team for excellent customer service. Mom has just moved into care at Middleton Lodge and is settling in nicely with the help of top-notch staff.

Middleton Lodge feels like an extended family.

I moved into Middleton Lodge only a few days ago. I have found all staff to be friendly, happy and helpful. I have not yet had the opportunity to experience all the facilities i.e cinema, hairdressing. I have found all food to be appetising and nutritious. Coffee coffee-making machine is good, a treat for me. It is currently not possible for me to give a comprehensive assessment however things look very promising. Homes of this type are not cheap but I think Middleton represents good value for money.

Simply awesome peace of mind knowing dad is happy and very well looked after, he's forever singing which is a sign he's happy and contented. He's made friends and really likes the staff who are all very good at their jobs. The festivities were so good, including us relatives joining in, we had Christmas lunch with my father which was beyond beautiful, the church coming into the home is very appreciated too. Lovely thoughtful touch.

This is 100% five-star care and provision. It's a great location for the city and surrounding areas, so really accessible for non-drivers. Mum initially came for respite and loved it so much decided to make it her home. As a family, we couldn't be happier with the support and care given by all staff. Its become a real family space as we get to know other families and residents. Also great entertainment.

On the whole very good, but clearing cups etc. away a bit slow from the rooms.

Mum is better physically than she has been in years, has gained some weight and made some new friends.

The standard of care my dad receives never alters. Every time I visit it's clean, tidy and there is always something happening. The food is fantastic and my dad is very happy.

Excellent place. Superb facilities and truly lovely staff. The food is amazing too!

This is an amazing care home. An incredible team of staff fill you with the confidence you are looking for when leaving a loved one in their care. Facilities, food and rooms cannot be faulted. The support and care are outstanding. Nothing is too much trouble and any problems are soon resolved.

My mum has been at the home for four months now and is settled and happy. Everyone at the home is friendly and helpful and is always very welcoming. The events are very good and residents always seem to be doing something.