Nesbit House Care Home

Badgers Mount, Sevenoaks TN14 7EJ
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9.7 45 Reviews
  • Nesbit House Care Home, Sevenoaks
Nesbit House is a stunning, state of the art care home offering an exciting range of luxury facilities, and an exemplary level of care. Situated with convenient access to the M25, Nesbit House is part of the award-winning Hamberley Care Homes group, and offers residential, dementia and nursing care, as well as short breaks.

Within the luxury home you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages

- An elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Nesbit House offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Nesbit House have a designated Wellbeing Lead to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that Nesbit House can cater for all their residents’ unique wellbeing needs, providing as little or as much support as they require.

Whatever you need to live the life that you want, you’ll find it at Nesbit House.
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Care Provided by Nesbit House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1823
  • Self-Funded Residential Dementia Care: from £1984
  • Self-Funded Nursing Care: from £2150
  • Self-Funded Nursing Dementia Care: from £2274
  • RESPITE Self-Funded Residential Care: from £2005
  • RESPITE Self-Funded Residential Dementia Care: from £2182
  • RESPITE Self-Funded Nursing Care: from £2365
  • RESPITE Self-Funded Nursing Dementia Care: from £2501

Nursing fees are inclusive of any FNC contributions that may be received for individual placements. Respite fees include a 10% premium to the established category. Fees are reviewed annually with new fee rates applicable to admissions from January of that year

These prices are only a guideline, please contact Nesbit House Care Home to find out the exact price for your requirements.

Contact Nesbit House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Nesbit House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charles Knowles (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Onsite parking available

Nesbit House Care Home Reviews (45)

9.7

Nesbit House Care Home has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Nesbit House Care Home has 45 reviews.

Overall Experience
  • 38
  • 5
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Date Published
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Reviewer Connection to Nesbit House Care Home
  • 20
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  • 2
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  • 1
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Total of 45, showing 21-40
Review from M C (Friend of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is beautifully appointed. As my friend is unable to speak I understand from another resident that the food is good. Our concerns, my friends and I who visited regularly, were with the amount of time my friend spent alone, seemingly. We had hoped that she would have more stimulation but that
didn't seem the case. We sometimes arrived to find the TV wasn't on and on two occasions extremely thirsty. Skincare and giving of medication was good. We were not sure how often she had her hair washed or if she had a shower ever. For those with severe disability, this is not the home we thought it would be.
Reply from Charles Knowles, Home Manager at Nesbit House Care HomeThank you for your review of the home and for your comments relating to its presentation, administration of medication and effective skincare your friend received. I am sorry to hear of your other perceptions and I can assure you that all resident's hygiene needs are consistently met. We are constantly trying activities and approaches to include all our residents to ensure their social needs are also met. Whilst the team will be disappointed, I am sure the team will work with the feedback offered to ensure that all residents are engaged to the best of their capacity and capability. Our Homemakers spend time with residents on an individual basis and our record system shows that your friend did have these interactions. They had begun to know her well and relayed good interpretations of her ability to communicate her basic preferences despite her limitations. As the new Manager of Nesbit, it would be good to speak to you directly to discuss the particulars of your friend's stay further.
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Review from Bernice Y (Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to Nesbit House for 4 weeks to recover from hip replacement operation. Staff were very obliging and could not do enough for you.
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Review from P G (Friend of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, staff ever friendly and so helpful, They go out of their way to make sure we all were well fed and had enough drinks. Food is of the highest standard. What a spread. The afternoon entertainment was very nice, lots of singing and the cakes and scones were delicious. One can see that residents
are well-fed and taken care of. Highly recommend this lovely home.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you so much for your very kind feedback- this is so important to us to help us in maintaining the very highest standards we set out to provide. Kindest regards.
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Review from J O (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Nesbit House for over two years. She appears healthier and happier than when she was living in her own home. Without exception, all care staff, as well as catering, housekeeping and maintenance staff are dedicated, committed and kind. One of the reasons I selected Nesbit
was because it is neither too large (which might make it impersonal) nor too small. The carers take time to know my mum’s likes and dislikes as well as her idiosyncrasies! The nursing staff and the manager are always accessible if I have queries about my Mum’s health and wellbeing. There is a wide range of activities and entertainment. The menus are imaginative and the food is excellent. The bedrooms and bathrooms are nicely decorated and spacious, although perhaps more appropriate furniture could be provided for residents as the standard furniture is rather hotel-like. Overall, I’m impressed by the professionalism of everyone, and with the care which is provided with compassion.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you for your very kind feedback and words regarding Nesbit House. This helps us to maintain the very highest standards we set out to achieve and provide for our residents.
Kindest regards.
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Review from K H (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parent are residents of Nebit House and have been welcomed and made to feel safe and secure. All their needs are being met and to a very high standard, but also allowing them dignity and privacy in their life now. This is enhanced by the beautiful garden rooms they now live in.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you so much for taking the time to leave some very much-valued feedback on the home. It's such a pleasure to have your parents with us, and thank you again for choosing Nesbit House for them.
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Review from C K (Daughter of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has settled in extremely well at Nesbit House since his admission ten weeks ago; it was arranged very suddenly due to the complete collapse of the caring arrangements he had at home, and our family are very grateful to the team at Nesbit who made this very distressing time as easy to deal with as
possible. Ten weeks on, we are all very happy and know that we made the right decision for Dad to live permanently at Nesbit House; he is receiving the best possible care. The Clinical Lead and Home Manager have been highly supportive and personally involved in ensuring Dad's needs are met. The caring, nursing, catering, maintenance and entertainment staff are amazing and attend to anything Dad needs, as well as dealing with all of the questions our family have! They are always respectful and smiling; nothing is too much trouble. The administration and reception staff are always very welcoming, helpful and efficient. I have no hesitation in recommending Nesbit House.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you so much for taking the time to leave feedback on Nesbit House. It is a pleasure having your father with us and he has settled in very well. Kindest regards.
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Review from Hazel S (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems well looked after and has settled in well, which makes me happy that we have chosen the right home for her.
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Review from Diane B (Friend of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly environment when visiting, made very welcome and given refreshments. Person we visited was very settled and happy. She feels she is getting the best from her stay at Nesbit House. Food excellent and staff appear friendly and willing to help.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you soo much for taking the time to leave feedback and your very kind words. All feedback is very important to us to enable us to continue to provide the very highest levels of person-centred care at Nesbit House.
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Review from William M (Friend of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A close friend of mine has been in Nesbit House for nearly eighteen months and has settled very well. The team are very attentive and caring and the food is exceptional, with a large selection of food available every day. The entertainment each day always provides a wide selection of things to do and
my friend is very happy here. It is also spotlessly clean throughout and feels very homely.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeThank you so much for your very kind feedback for the home. This is always a very important part of making sure our standards within the home are maintained at the highest possible level. Kind regards.
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Review from Andrew B (Solicitor of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The premises are smart, well-appointed and spotless. Management and admin staff are friendly, available and knowledgeable. The care and medical staff are very attentive and treat all residents with respect. A really great environment for all the residents! Highly recommended.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeDear Andrew,
Thank you so much for taking the time to review Nesbit House - feedback is very important to the home and I shall pass on your very kind words to all of the team.
Many thanks again,
Richard.
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Review from Gill A (Daughter of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nesbit care home looked after my Mum with such kindness and compassion. She always looked clean and well dressed (they made sure the resident's clothes didn't get muddled up) when she was not at all well after a hip fracture they went to great efforts to get her back out of the hospital so they could
care for her. As a family, we were always happy with all the staff and they were always kind to us too. It was a difficult decision to make during covid which home to put my mum in as we couldn't visit them in person but we definitely made the right choice for my Mum.
Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care HomeDear Gill
Thank you so much for your very kind words and feedback for Nesbit House. It was such a pleasure having your mother with us.
Thank you again for choosing Nesbit House.
Kindest regards
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Review from A K (Respite Resident) published on 4 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A beautifully comfortable residence with very kind staff who were very friendly and attentive.
Otherwise sadly lacking what would have expected as a luxurious stay. Apart from breakfast, the two main meals were unappetising with just a few nice meals here and there.
Restful for respite but with
no atmosphere.
Reply from Sarah Webber, Group Marketing and Brand Manager at Nesbit House Care HomeThank you for taking the time to write this review. Firstly, I’d like to take this opportunity to thank you for your comments about our team – they are dedicated to delivering an outstanding care experience for each and every one of our residents, and we are incredibly proud of them.

With regard to your feedback on our menu - our team are committed to delivering an enjoyable dining experience for all of our residents, with well-balanced and wholesome meals catering to every taste and diet. We regularly receive compliments about our seasonal menu, and so we are disappointed to hear your feedback, but will ensure this is addressed.

I hope we’ve addressed your comments, and thank you again for taking the time to provide us with your feedback which is always welcomed. If you’d like to discuss anything further though please do get in touch.
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Review from A L (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience whilst my dad was in for respite care. Staff were experienced, caring, polite and available at all times on the phone.
The management team were able to understand the concerns I had a reassured me at the initial check in.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team!
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Review from M H (Cousin of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I do not think enough attention is paid to her needs. My cousin was fitted with a hearing aid. I gave all details to Nesbit House to fit and clean with new batteries every week, then told it was broken. I sent it back for repair and told that it had never been cleaned and full of wax. Also, my cousin
refused to get out of bed for breakfast, sometimes lonely, but she is not coached enough by the staff. I feel she is just a number.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you for taking the time to write this review. We are committed to delivering an outstanding care experience for each and every one of our residents, and ensuring that our residents enjoy an engaged and active lifestyle is central to all that we do. We are sorry to hear of the issue concerning the hearing aid and can only apologise that your experience didn’t match the high standards we expect for all of our residents, but understand this has now been resolved. Thank you again for taking the time to provide us with your feedback. If you’d like to discuss anything further though please do get in touch.
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Review from D W (Daughter of Resident) published on 24 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was always going to be a difficult decision putting mum in a care home but the staff made the transition really easy for us. Covid lockdowns were handled well and with consideration for both residents and family. Mum has become very relaxed and happy and made some really nice relationships with the
staff who are helpful and caring. It's a beautiful setting and we are very pleased.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you for taking the time to write this wonderful review - we're very proud of our team.
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Review from F H (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely happy with the care my father has been given - despite the lovely facilities I am aware this does not make a good home - but it is the staff's care and attention and Nesbit House excels at this. They genuinely have taken a lot of effort to get to know my dad and his ways. You can
always talk to staff and raise any concerns and they always listen to you.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you for taking the time write this wonderful review - we are so proud of our dedicated team
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Review from N L (Power of Attorney of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we stepped into Nesbit House, we felt it was the right place for our friend. The staff were very welcoming and understanding of our situation - they certainly weren't pushy. When we came to settle our friend in - which was quite emotional for us, they were again so kind and understanding.
Since being a resident, she has been treated with kindness and respect. So pleased we found Nesbit House Care Home.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you so much for taking the time to write this review - we are incredibly proud of our wonderful team.
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Review from J S (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Mother enjoyed her time in the home always saying she was having a lovely holiday. My thanks to all the staff for their loving care of my mother for her last few months of life.
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Review from P M (Daughter of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately due to Covid-19 restrictions we have been unable to see inside the home - we can only visit my mother in the entrance cafe area. However, our impression is of a caring, homely atmosphere. Staff are friendly and caring, and we think that my mother couldn't be in a better place.
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Review from Yvonne C (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nesbit House is outstanding! My Dad has been here for 18 months now and we're so happy we chose Nesbit House. Dad seems happy here, he's being looked after extremely well especially during the Covid virus. I know I can ring up anytime and find out anything I need to know about Dad. Staff are very friendly
and approachable and couldn't help us any better when we visit. I'd recommend this home 100%. In fact, we've had 4 other people come to stay at Nesbit House due to our recommendation.
Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care HomeThank you for taking the time to write this lovely review - we're incredibly proud of our wonderful team.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Nesbit House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Nesbit House Care Home is calculated as follows: ( (237 Excellents x 5) + (28 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 285 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nesbit House Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Charles

Charles Knowles

Job Title: Registered Care Home Manager Joined: 2019

Charles is a registered Mental Health Nurse who has been working in Health and Social care for seventeen years.


He has managed services across the southeast and has been working with the Nesbit house team since the home opened in 2019, originally managing the home until June 2021. Charles is pleased to return to the home in the Home Manager position from June 2024.


"Our vision is to work with Staff, Residents and family to provide a safe and caring community. We would like to be a hub in the community and invite you to come in and see our beautiful home and facilities."

Julie

Julie Le May

Job Title: Customer Relations Manager Joined: 2024

Julie began her career in the luxury care sector in 2011, working as a Client Relationship Manager for esteemed companies such as Sunrise, Avery and Signature. Drawn to Hamberley’s core values and its warm, family-oriented ethos, Julie appreciates the organisation’s commitment to ensuring every voice is heard. This personalised and holistic approach to care is perfectly reflected in the Homemaker model at Nesbit House, creating a true sense of home for residents and their families. With its stunning design and ideal location, Nesbit House is more than just a care home — it’s a vibrant and welcoming part of the community. As Customer Relations Manager, Julie feels privileged to use her extensive knowledge and experience to support individuals and families in finding the right care solutions. Her passion for her role is evident in her dedication to providing guidance and reassurance throughout the entire journey.


"Our elegant Sevenoaks care home is designed with luxury in mind, providing both stunning surroundings and exceptional support for our residents. I am here to support you throughout the entire process and answer any questions you may have about choosing the right care home. I'd love to show you around Nesbit House and so you can see for yourself the luxurious comfort and dedicated care that make our home unique.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nesbit House Care Home to verify any information. View our terms and conditions. Nesbit House Care Home has an Enhanced Service - more info.