Very caring- we couldn't wish for another place for our mum to be cared for!
L W (Daughter of Resident)
We did not need to look anywhere else it felt right the moment we walked through the door.
T W (Daughter of Resident)
She was treated with much love and dignity as were all the relatives that visited her at the home.
Anthony L (Nephew of Resident)
Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Overstone House directly for more information regarding our fees.
These prices are only a guideline, please contact Overstone House to find out the exact price for your requirements.
Visitors are welcome at Overstone House.
Onsite parking is available, including disabled spaces.
Overstone House has a Review Score of 9.8 (9.843) out of 10, based on 17 reviews in the last 2 years.
Over all time Overstone House has 35 reviews.
Thank you for taking the time to review Overstone House and we are pleased that you rate our home as excellent in all areas. We really appreciate your wonderful feedback, which I will ensure our team see. Please accept our condolences again on the sad loss of your Mum, she is very much missed. We're glad that she was very happy to live with us. We aim to provide the warmest welcome and the best support for our residents and their loved ones from the first visit. We're proud of our lovely environment, a wide range of activities and home-cooked menus.
Thank you for taking the time to review Overstone House and we are pleased that you rate our overall experience as excellent. We appreciate your feedback regarding our team, which I will pass on. It's good to know that you enjoyed your respite stay with us and we hope to welcome you again. We aim to provide the best care at Overstone House and we are always happy to receive feedback to ensure all aspects of day to day life are as our residents and their loved ones wish.
Thank you for taking the time to review Overstone House and we are pleased that you rate our home as excellent in all areas. Thank you for your kind comments regarding our team, which I will circulate. Please accept our condolences again on the sad loss of your Auntie, she is missed by everyone at Overstone House. We're glad that she was very happy to live with us. It was our pleasure to care for her and support her loved ones.
Thank you for taking the time to review Overstone House and we are pleased that you rate our care/support as excellent. Your lovely feedback is really appreciated and I will pass this on to all colleagues at Overstone House. We were sad to lose your Mother and again offer our condolences to you and your family. Our team remember her fondly. We know that sometimes little details contribute to excellent care and aim to support all our residents as individuals. We're proud to support our residents and their loved ones with tailored care that respects their wishes.
Thank you for taking the time to review Overstone House. I am so happy to hear you rate your Overall Experience with us as Excellent. Our priority is our care, not only towards our residents but also their loved ones. I am so delighted to hear you class us as extended family, as we feel the same way towards our residents and families, and we sincerely hope you stay in touch and know our doors will always be open for you, to come and visit anytime. It was our pleasure having both mum and dad stay with us and both are greatly missed. Please let me know if you need my support with anything at such a sad time.
Thank you for taking the time to review Overstone House. We are pleased to hear that you rate your overall experience with us as excellent. I will pass on your kind comments to the rest of the team. I am so happy to hear that your friends have shown such great improvement in our care. We have now recruited a new activities coordinator and are very excited for to bring lots of fun new activities to the home. If you have any recommendations that would benefit our residents or would like to discuss anything with me. Please feel free to pop by.
Thank you for taking the time to review Overstone House and we are very pleased you rate our overall experience as excellent. We appreciate your lovely comments regarding our team, and I will ensure they are aware of this feedback. Its wonderful to know that your mum is enjoying the company of our colleagues and other residents and that she is happy living at Overstone House.
Thank you for your kind words; we are pleased to hear that you were happy with the care and compassion that Mum received. I am very proud of my team and their dedication to not just our wonderful residents but also to their families. I shall share this review with them.
Thank you for your kind words. I am so proud of my team and the dedication they demonstrate towards everyone who lives here at Overstone. I shall share your feedback with them; I know they will be as happy to read it as I am.
Thank you so much for your lovely feedback. I am very proud of my team and it is great to hear that you are impressed with their standards of care. I shall share your kind words with them.
Thank you so much for taking the time to review Overstone House, I am delighted to hear that you are so happy with the care that we provide and it's great to know that your father likes it here, we like having him here.
Thank you so much for your kind words; my team are so dedicated to our residents and their families, and it is wonderful to have that dedication acknowledged in such a kind and thoughtful way. I shall share your review with the team; this will make them smile.
Thank you for your wonderful review of our home, we are delighted to hear that you would consider us to care for your stepdad in the future and to hear that you think so highly of the team.
Thank you so much for your wonderful words. We really do appreciate you taking the time to share your feedback. I know that my team will be delighted with your comments.
Thank you so much for taking the time to share your feedback. We are delighted to hear that you were impressed with our home.
Mum even joined in some of the activities while she was there, which was wonderful to see, as she’s usually quite shy. When it came time to bring her home, she was sad to leave.
The staff are simply fantastic - nothing was ever too much trouble and Mum was treated with so much care and compassion. We were a bit nervous about Mum going into respite care for the first time, but we needn’t have worried - and we wouldn’t hesitate to call on Overstone House again if we needed them.
Thank you so much for taking the time to review our home. Your kind comments are very much appreciated, we are delighted to hear how happy your were with the service provided.
Thank you so much for taking the time to share your feedback, we are delighted to hear that both you and Nan are happy with our service here at Overstone House.
Thank you so much for this wonderful feedback. I shall pass your comments on to my team.
Thank you so much for your feedback. Your father is settling in very well, we are delighted to hear that you think so too.
The Review Score of 9.8 (9.843) out of 10 for Overstone House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We currently have three vacancies for residential and residential dementia care. Please contact Overstone House directly for further details.
I started my career in sales and customer service positions in various settings. I gained a lot of experience in customer relations which led me to train in floristry and start my own business in Greece.
15 years ago, I changed career completely, working as a community home carer in Norfolk. Following this I moved to Northampton and became a rehab support worker in acquired brain injury, at this point I knew that I’d found my passion in care and determined to progress my career in this area. I went back to university and trained as a nurse, I returned to practice and gained knowledge and experience, progressing from junior to senior management, and finally taking up the role of registered home manager.
If I’m honest, I started working in care purely for the convenience of childcare and working hours; I am a naturally caring person and with family commitments to consider, this seemed like the perfect job for me. It didn’t take long to realise that this was where I wanted to be, working in care gave me the opportunity to make a difference, which gave me great satisfaction. My role has changed significantly over the years, but I still get that same satisfaction everyday making a difference to the lives of my residents and their families. I love getting to know my residents and what they need to ensure this happens.
I have very high standards and expect the same from my team. I plan to make Overstone House the best residential care home in the area. I strongly believe everyone is different and unique and should be treated accordingly by offering the best standards of person-centred care.
When I'm not working, I like to unwind by spending time outdoors exploring new places, especially if there are mountain views and waterfalls. My passion for hiking, cycling, climbing, and kayaking has led me to discover new places and new adventures.
I have experience within healthcare for over 20 years and have enjoyed most roles including registered manager. I have a good understanding of good care principles and the ability to show empathy and warmth.
I enjoy knitting in my own time and have featured in local papers due to this hobby. I also enjoy spending time with my grandchildren.
Alexandra has been working in the care industry for over 8 years when she began her career in housekeeping, quickly moving across into care when she secured a job as a care assistant. Alexandra began her career with Anchor at our sister home, Glenvale Park where she worked her way up to deputy, eventually transferring across to us here at Overstone, where she took on the role of deputy manager.
Alexandra always wanted to work in the caring industry, initially, she wanted to be a nurse or a paramedic, however as Alex worked her way up through the ranks she very quickly realised that she had found her vocation in care.
When Alex is not here at Overstone House, caring for our residents and supporting our team, she loves to spend time cooking and baking, and spending time with her family. Alex has a husband and one son, and enjoying quality time with them is extremely important to her.
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