Overstone House

Excellent care provision. My grandmother has been with you since 8th June and is settling in really well. All the staff are lovely, and the care is first class. Cannot fault the care being received. Thank you.

Overstone House staff are kind, considerate and welcoming. They have made it a home for my mum, and we cannot thank them enough.

After a shaky start, with her falling over on numerous occasions and a price hike after only a couple of months, which was not, in our opinion, the correct thing to do. We should have been informed of this from the start. Nothing things seem to have settled down, and she seems happy, which is the most important factor.

Staff are incredibly patient and understanding of my mother, her needs and her care requirements. She is settling in well and interacting with people, which she has always struggled with. Everyone is very professional, and her dignity is always a priority. I cannot express my gratitude to everyone for this.

Visitors are welcomed, and residents look well cared for and appear happy.

We really enjoyed visiting our relative at Overstone House. I was clean, bright and warm. The staff were amazing, kind and welcoming and couldn't do enough to help. We will miss visiting there.

Thank you all for making Dad and my family welcome - keep up the good work.

I would have no hesitation in recommending the home.

Overstone House is beautifully presented. The facilities in the rooms are of a very good standard. The staff are kind and approachable. My auntie has received very good care with a level of patience and understanding which has enabled her to settle.

Well done to all the staff.

My father-in-law has been here for three months now. I can say the staff are great and very caring, and the home is very clean and welcoming. A big thanks to everyone for the great work they do. If you're looking for your loved one for a care home, give this a look.

Cannot fault it in any way.

From the very first time I stepped through the doors of Overstone House, I felt trust in the staff and in the environment - that they would provide what my father needed. The fact that it is a new home and pristine in every way added to my confidence. My father came to the home, not knowing it was his forever home, but from his last day and night was "at home", enjoying the attention and interaction with carers. Your policy of allowing visitors at any time is a tremendous asset. My father's visitors have also commented on how well my father is and how lovely they have found both home, staff and environment. Thank you all.

My mum came to Overstone House after being in respite and then being admitted to the hospital. The assessments carried out by Overstone were done thoroughly and quickly due to my mum being discharged from the hospital, and we (the family) were able to get Mum's room looking homely with her ornaments and clothes etc. The staff welcomed my mum with open arms and have been very patient, respectful and supportive of Mum since she moved in. They are all so friendly and approachable with both Mum and all our family. I feel so reassured Mum is being looked after so well.