Park Manor Care Home

8 St Aldhelm's Road, Branksome Park, Poole BH13 6BS
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10 21 Reviews
  • Park Manor Care Home, Poole
Park Manor Care Home aims to provide the residents with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.

Nurses, Carers, and ancillary workers will strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere and in so doing will be sensitive to the resident’s ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social. Residents are encouraged to participate in the development of their individualised digitalised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

This will be achieved through a well thought out wellbeing programme designed on the three principles of mind, body and soul. Park Manor provides a range of wellbeing activities to suit the residents' age group. Social interaction with fellow residents, friends and family and the wider community are embraced.

Care Provided by Park Manor Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £2050
  • Self-Funded Nursing Care: £1350 – £2050
  • RESPITE Self-Funded Residential Care: £1350 – £2050
  • RESPITE Self-Funded Nursing Care: £1350 – £2050

We have a range of rooms to suit personal choices and funding streams. Rooms can be viewed with the Manager during your tour and fees discussed and agreed upon prior to your loved one coming to live at Park Manor.

These prices are only a guideline, please contact Park Manor Care Home to find out the exact price for your requirements.

Contact Park Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Park Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claudia Carvell (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (42)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visiting policy with no restrictions. Loved ones and yourself dictate the visiting hours which suit you. Welcome young and old and never turn away a well behaved pet.

Parking

  • Parking for visitors is free and on site. Clearly signposted "Visitors"

10

Park Manor Care Home has a Review Score of 10 (9.951) out of 10, based on 21 reviews in the last 2 years.
Over all time Park Manor Care Home has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 10
  • 21
  • 21
  • 0
Reviewer Connection to Park Manor Care Home
  • 7
  • 6
  • 5
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Juliet D (Wife of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband arrived at Park Manor in February 2025. End of life care provided, staff are all amazing, friendly, helpful and caring. Nothing too much trouble. Room is lovely and spacious with personal wet room, enabling sitting down shower. Menus and food are all excellent. My husband is treated with
dignity and his individual needs are very well catered for. Couldn't ask for a better placement, like a home from home. Made a very difficult decision feel it was for the best - Park Manor are so supportive to my husband, son and I - Thank You.
Reply from Kim Harding, General Manager at Park Manor Care HomeThank you for your wonderful and positive review. I am so glad that your husband has settled well at Park Manor, it has certainly been lovely to have the opportunity to get to know him and build positive relationships, not just with him but his supportive family also. Your comments and feedback will be appreciated by all of the team at Park Manor and I shall certainly share this with them. Thank you once again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Park Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Park Manor Care Home is calculated as follows: ( (234 Excellents x 5) + (12 Goods x 4) ) ÷ 246 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park Manor Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (7)

Ivana

Ivana Susic

Job Title: Interim Clinical Lead Joined: 2025

Interim Clinical Lead

Jenni

Jenni Pearson

Job Title: Lead Administrator Joined: 2024

My name is Jenni, and I am the Lead Administrator at Park Manor. Over the past three years, I have gained valuable experience working as an Administrative Assistant at a luxury care home, as well as with Dorset Council in a team dedicated to facilitating patient transitions from hospitals. Initially, I had reservations about entering the care sector, but I quickly discovered my passion for it and loved being part of a team that is there to care.


Joining Park Manor has been an exciting time, and I am eager to witness the beginnings of our journey and to help create a wonderful home for our residents. I believe a care home should embody the warmth of a family atmosphere, where both the team and residents feel like one big family. I eagerly anticipate welcoming all our new residents.

Helen

Helen Way

Job Title: Receptionist Joined: 2024

I am a local person and was born in Poole. I have worked as a receptionist for over 20 years. I am excited to be working at Park Manor and gaining the post of receptionist this is a brand-new chapter for me and working and being part of the wonderful team here. I also have a British shorthair cat called Audrey I adore her and she makes me smile.

Louise

Louise Macintyre

Job Title: Senior Nurse Joined: 2024

My name is Louise, I am the Senior Nurse at Park Manor. I have been in the care profession since 2005 and a qualified Nurse since 2009. My main background has been in hospital-based care, but I decided to challenge myself and work in the private sector. I love my job, care for others and gain a lot of job satisfaction in making my residents smile. I love animals, colouring diamond art and cooking in my spare time.

Natalie

Natalie Ukpabi

Job Title: Well-being Lead Joined: 2024

Hi, I'm Nat, I am the Activities Manager at Park Manor. My previous experience is in art and I studied at Bournemouth University. I previously worked as an Activity Team Leader within my previous home within the local area. I'm passionate about creating enriching experiences that promote mindfulness, well-being, and creativity. I design activities that foster connection and personal growth, aiming to cultivate a positive environment that enhances the lives of our residents.

Martyn

Martyn Christopher

Job Title: Maintenance Manager Joined: 2025

My name is Martyn, I am the Maintenance Manager at Park Manor. I have many years of maintenance experience, ranging from being a site manager of a junior school in the local area for many years prior to moving to the hospitality industry and joining a maintenance team of a luxury 5-star hotel in Hampshire.


Park Manor is a lovely building, and I am committed to ensuring that the residents’ beautiful home is maintained.

Claudia

Claudia Carvell

Job Title: General Mananger Joined: 2025

Hello, my name is Claudia Carvell. By background, I am a Registered Nurse and have spent over 30 years working within the NHS in a variety of clinical settings, including acute medicine, elderly care and palliative medicine.


I have over 14 years of experience as a General Manager within care homes, and I am passionate about providing high-quality, person-centred care to all our residents.


My previous homes have all been rated Good or Outstanding by the CQC, and I am incredibly proud to be supporting the team and all our residents at Park Manor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park Manor Care Home to verify any information. View our terms and conditions. Park Manor Care Home has an Enhanced Service - more info.