Prestwood Lodge

My mother has been living at this lovely care home for nearly three years & during such time I'm so grateful for the positive difference it has made to her. She is now so much happier, settled, content & re gained independence. I'm sure the care staff would agree that she's a different person from when she first arrived. As her daughter, the most wonderful thing I have gained from her being there is not just peace of mind, but the feeling that I've got my mom back again.

The staff are genuinely kind, patient & caring, and it's lovely to see the warmth & affection they show my mom. They are attentive to her health & wellbeing, quick to recognise any concerns & seek advice from GP/healthcare professionals when needed.

I'm incredibly thankful to everyone at the home for all they do for her, from the care to the laughter that they bring. Also grateful to the residents for the friendships my mother has gained. Knowing my mother is happy & content living there, is what truly matters.

My Mom has been here since June 26 following a few weeks in hospital. I can't fault the care or the facilities, all the staff are wonderful, always friendly and ready to help. Mom doesn't do many of the activities, preferring to read, but there is always something on offer. There seems to be a good choice of freshly cooked food, Mom can't eat certain foods, so she hasn't tried everything on offer. Overall highly recommended.

Prestwood lodge is a wonderful care home and I would highly recommend it to anyone . All of the Senior Care Assistants , Care Assistants and Activity Coordinators provide high quality person centred care . While my Mum was at the care home she mentioned that she would like to go swimming and the Activity Coordinator arranged this on a regular basis . I thought this was really impressive and a great example of how individual needs and preferences are met . Very sadly , My Mum has had to leave Prestwood after 2 years due to them no longer being able to meet her needs . My Mum and I will very much miss the staff at Prestwood lodge .

The home made the time to immediately visit the hospital to make their assessment, and within 3 hours my father was assessed, discharged to their care, accommodated and made comfortable. The period of respite was uncertain due to the other family circumstances, but over the next 10-12 weeks or so, he was looked after in an exemplary and welcoming manner by all members of the team, until eventually able to re-join his wife in the family home.

Mom moved here for respite from another home a few years ago and never left. Although it was dearer, she found the overall care, clean and bright surroundings and food to be of a much higher quality. The staff were courteous, friendly and dedicated to care. Mom loved her tot of whisky in the evening and she was allowed to have that. She was also a late riser and late breakfast was no problem. Sadly mom passed away at 102 years old in September after an awful spell in hospital then returning to Prestwoods. Her palliative care at Prestwoods was exceptional. The ladies went above and beyond to chat with her, keep her spirits up, keep her comfortable and very clean. Mom was very happy here. I'm glad she was at Prestwoods when she passed away. I would highly recommend.

My lovely Nan moved into Prestwood in June 2021 when she needed respite care following a fall where she fractured ankle. Prestwood supported Nan during the Covid restrictions and had Nan back up and moving in no time. My Nan was devastated when she had to go into a care home, but ended up loving it and refusing to leave and lived there for over 5 years. The carers were incredible with us and her, unfortunately we are a scattered family and they really stepped up and filled in where we lacked. I don't have the words to explain how truly fantastic this place and those staff members are. My nan unfortunately ended up on End of Life care and both us and her were supported incredibly until the very end. Some of the staff became parts of our family and we will miss them sorely. I can't recommend Prestwood enough.

My father went into Prestwood Lodge in August this year, to provide respite care whilst we were on holiday. We were very pleased with his care and dad was very happy being there, all round a very good experience which meant that we could go on holiday and relax knowing that dad was very well looked after.

Our Aunt spent a couple of years at Prestwood. The love and care she received undoubtedly extended her life and we are all very grateful for the dignified and comfortable end of her life. We would both be very happy to see out our final years there, just hope it's not fir a long time yet! Thank you

Thank you so very much....everyone.

My husband was a resident at Prestwood Lodge Care for 10 months. I cannot fault either management or staff, their help and care for my husband were second to none, also for myself - the welcome cup of tea on arrival. My family are aware that if I need to go into care. Prestwood Lodge is where I wish to go!

My mum stayed at the lodge for a weeks respite whilst I was away on holiday . The staff really did put my mind at rest that mum would be well looked after. She said every single member of staff was very caring and so kind, she said the food was plentiful and very tasty. She also enjoyed the activities and especially the singer. She's already booked in for another week soon thank you

All staff are kind and caring - I genuinely believe Prestwood choose their staff carefully as they all give 100% to the job . We are kept up to date on any health issues, doctors visits or any falls etc mom may have. I'm sure it can be a tough job at times but staff always have a smile on their face and always have time for every resident. Our experience of Prestwood Lodge is positive in every way. We are happy for mom to spend her final years in such a lovely environment. Thank you.

All of the staff were very good. My father-in-law was never an easy person to live with or to be near. I would like to give a special thank you to Joy who helped greatly, especially when costs were transferred to social services. My only complaint was the exorbitant cost, which never got to the staff.

We can't recommend Prestwood enough and we will forever be grateful to all the staff. They really do go above and beyond and treat every resident with dignity, respect and love.

My mother has been a resident for 4years and remains very happy since moving there. The staff are second to none, nothing is too much trouble and they are very patient with my mother and from what i have witnesed with all the other residents aswell. There is a comprehensive activities programme every week, mom particulary likes the quizes, and very importantly the church service that is offered most weeks. I feel that it keeps her mind as active as possible. There is a good choice of food offered, and i know that mom enjoys what she can manage. My brother and I are very happy with knowing that she is being well cared for 24hours a day.

My mother has been a resident at Prestwood Lodge for several years, and in all that time I really feel that she has received the most excellent care in a very well run establishment with the most caring staff. Myself, and my brother are totally happy with her situation, knowing how well she is cared for.

Being well dressed is important to my mum and she always looks lovely and smart when I visit.

I would highly recommend Prestwood Lodge to take care of your loved ones.

The cleanliness of the home is outstanding, as you could expect from a high range hotel. My Mum has also commented on how tasty each meal is, along with a varied menu.

Mum had an excellent respite stay at Prestwood, following a period of illness. The quality of care was fantastic. Staff are kind , caring and responsive. The home is warm and inviting with very good food which really supported mums recovery. We would not hesitate to recommend Prestwood to others.