Prestwood Lodge

Wolverhampton Road, Prestwood, Stourbridge DY7 5AN
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9.8 28 Reviews
  • Prestwood Lodge, Stourbridge
Situated within the stunning Prestwood estate, Prestwood Lodge is a luxury care home, easily accessible from the surrounding areas of Kinver, Stourbridge and Wall Heath, providing residential, respite and rehabilitation care within a carefully considered environment.

The purpose built accommodation incorporates 30 individually designed bedrooms with ensuite facilities. The facilities and location are ideal for individuals who are looking to maintain their independence.

Personal care is tailored to each individual and staffing levels are designed to allow the care team to spend time with clients to fully understand their wants and desires. Separate housekeeping and maintenance teams ensure that the home is well maintained and safe. Real time care recording allows client care to be viewed in real time and the home works collaboratively with healthcare professionals such as Doctors and the Clinical Hub.

Social Activities are managed by the entertainment team and are many and varied, nutritious meals are cooked from fresh by the catering team from the 5 star rated kitchen (November 2023).
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Care Provided by Prestwood Lodge

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1550
  • RESPITE Self-Funded Residential Care: £1250 – £1550

All fees are inclusive of care (subject to a detailed care assessment) and also fully furnished luxury room with private en-suite. All meals and drinks are included as well as housekeeping, laundry and activities.

The price(s) shown are provided by the care home. Contact Prestwood Lodge for full pricing details and T&Cs.

Contact Prestwood Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Prestwood Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tina Harris (Director of Care Services)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Unrestricted visiting

Parking

  • Car parking available

Prestwood Lodge Reviews (28)

9.8

Prestwood Lodge has a Review Score of 9.8 (9.824) out of 10, based on 15 reviews in the last 2 years.
Over all time Prestwood Lodge has 28 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Prestwood Lodge
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Total of 28, showing 21-28
Review from Lynne F (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom had a couple of months in respite care at Prestwood Lodge in early 2018. When Mom needed a permanent care home a couple of years later we were delighted that she was able to return to Prestwood. Many, if not most of the staff were the same, which provided Mom and us as a family with reassurance.
The
rooms were lovely, the activities team proactive, there were no rigid timetables, residents could join in with whatever they wished, go to bed whenever they wished, and visitors could pop in anytime. The care and attention that mom received from the care team were admirable. They encouraged mom to knit again, to sing again it was always personal for my mom.
Sadly Mom passed away in May 2023, at where Mom truly considered her home, Prestwood. The team were incredible. The compassion they showed and the care they gave could not have been bettered. I am so glad Mom was able to spend her final years at Prestwood.
Reply from Tina Harris, Manager at Prestwood LodgeThank you so very much for your beautiful heart-felt review, as you know we were all deeply fond of your mom and we considered you all our family we miss you all, especially your mum's laugh which was infectious throughout the home, her little group of friends continue to miss her dearly with all our love the girls in pink.
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Review from D H (Daughter of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prestwood Lodge has welcomed mum and her family from day one. All staff we have met are friendly, respectful, caring, kind and have time for mum and time to chat with the family ensuring all needs continue to be met. The transition to a care home has been stressful and emotional but the team at Prestwood
have helped to reduce the anxiety.
The rooms are spotless, the menu provides a nutritious selection and portions are generous.


The individual en-suite rooms are beautiful, including the views. Residents aren't pressured into joining activities, mum can choose what she wishes to join in with and can still enjoy having her hair, feet and nails done by visiting professionals. Thank you to the whole team, for working to run and maintain a quality home whilst keeping mom safe, healthy and comfy.

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Review from Julia F (Daughter of Resident) published on 14 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I selected Prestwood Lodge as a final home for my mother. It proved to be an excellent choice as the manager and all staff were indeed wonderful. The cleanliness, facilities and general care given here were the best that I could wish for and believe me my mother wasn't easy to please. Everyone there
was patient and nothing was too much trouble. Prior to finding this home, I had looked at many care homes and my mother had spent 2 months in a very expensive so-called luxurious home but Prestwood proved so much better all around. If you are reading this and wondering should I try for your relative, don't hesitate, it is a superb home from home establishment.
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Review from Tracey C (Daughter of Resident) published on 26 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loved living here and made many friends. She especially enjoyed the activities: quizzes, crafts, chair exercises, parties, trips out for fish and chips and ice cream, pickling onions, barbecues, visits from singers and local school children etc! The staff became her good friends and there was always
lots of fun and laughter. The food at Prestwood Lodge is delicious and when we were out Mum would check her watch because she didn’t want to miss dinner. In the summer the residents can choose to sit outside under large parasols. There isn’t a bedtime. There’s no, ‘it’s 8.30 let’s get everyone to bed.’ Each resident chooses when they wish to go to bed and a couple will sit up late sipping a sherry. Wonderful! I recommend Prestwood Lodge without hesitation.
Reply from Tina Harris, Manager at Prestwood LodgeThank you so much for this lovely review, it was an absolute pleasure caring for your Mum she will always be fondly remembered and will remain in our hearts always.
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Review from Michelle T (Granddaughter of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother came here for respite October 2019 for a couple of days following a fall. On collection my Nan has enjoyed her stay so much she asked if she could stay longer. My Nan feels very safe, extremely friendly staff, fantastic food and great facilities. My Nan was never fond of care homes but
this is exceptional. We as a family have complete peace of mind and reassurance she is receiving the best possible care. Can’t praise the staff enough. Many thanks, your help and support are very much appreciated.
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Review from Mike P (Son-in-law of Resident) published on 29 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for almost a year. She is 102 years old.
We have found the care home excellent.
Earlier this year she fell whilst out and broke her hip.
After two weeks in hospital she was discharged. We were quite worried as her condition was not that good.
But after a
couple of days, she was getting about fine with her frame. All down to the excellent work by the staff.
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Review from Margaret M (Daughter of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my Mother is receiving at Prestwood Lodge. all the staff are both caring and professional.
The surroundings are beautiful and clean and the food excellent. Any medical problems which may occur are dealt with immediately and smoothly without
causing any unnecessary alarm
to my Mother.
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Review from Terence D (Brother of Resident) published on 1 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was in Prestwood Lodge from April 2017 to March 2019. Throughout this time the care she received was unbeatable.
The courtesy extended to family and friends visiting was superb with everyone being made welcome.
My sister had Parkinson's and in her last few weeks, she was treated with the
uttermost dignity and specialised care, giving her the most peaceful end to her life.
The family will be eternally grateful to the home for caring for her with so much affection.
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Prestwood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for Prestwood Lodge is calculated as follows: ( (168 Excellents x 5) + (9 Goods x 4) ) ÷ 177 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Prestwood Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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