
I cannot praise the staff enough for everything they did for my motherCarol B(Daughter of Resident/Service User)

We can't fault the care our mother continues to receive.K S(Daughter of Resident/Service User)

my hopes and expectations have been fully met during the past several years.Nick W(Power of Attorney of Resident/Service User)

I cannot praise the staff enough for everything they did for my motherCarol B(Daughter of Resident/Service User)

We can't fault the care our mother continues to receive.K S(Daughter of Resident/Service User)

my hopes and expectations have been fully met during the past several years.Nick W(Power of Attorney of Resident/Service User)

Bupa Aston-on-Trent Care Home is located within Richmond Villages Aston-on-Trent, a vibrant retirement community. You don't need Bupa health insurance to become a Richmond Villages resident.
With many services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection.
Bupa Aston-on-Trent Care Home is at the heart of the retirement village, with a range of facilities not usually found in a care home.
These include a Wellness...
Care Provided by Bupa Aston-on-Trent Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bupa Aston-on-Trent Care Home for full pricing details and T&Cs.
Contact Bupa Aston-on-Trent Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Kerstin Taylor(Village Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome at any time. Please check-in and check-out at the reception desk.
Parking
- Parking for both residents and visitors.
Bupa Aston-on-Trent Care Home Reviews (63)
Bupa Aston-on-Trent Care Home has a Review Score of 9.7 (9.678) out of 10, based on 14 reviews in the last 2 years.
Over all time Bupa Aston-on-Trent Care Home has 63 reviews.
Richmond Villages is an attractive village and the care home offers 3 lounges with nice rooms. We are looked after well by the staff, who try to keep us entertained with activities including quizzes, carpet bowling and simple games which everyone can join in with and keep the brain occupied. Exercise classes are also offerd. Interesting things include visits from owls, small animals and baby lambs. Whilst my wife and I didn't want to have to move to a care home, given our circumstances I am very pleased we are cared for here.
Thank you so much for your kind review. It is our privilege to look after your wife and yourself and are so pleased you are part of our care home and Village family.
She was looked after with compassion in a professional manner. The staff also made sure that the rest of the family were welcome and treated well.
Thank you for your kind review. It was our privilege to look after your mother first in Assisted Living and then in the Care Home at the end of her life after her stroke. We will always remember her as a happy, lively and active member of our community, she will be much missed by staff and fellow residents alike.
I look forward to visiting my wife in the afternoons and we enjoy the facilities and activities at Richmond. When I leave I am also happy knowing that the "A team " will be taking over to care for her. They do an incredible job!
Thank you for your kind review and your lovely comments about our team!
On the day her and her staff were attentive and ensured all guests were taken care of. The buffet and drinks provided were excellent! The compliments we received were lovely to hear and reassured us that we had given my father-in-law the kind of send off he'd be proud of. We were hosted in the main Brindleys Restaurant and private dining area as we had 80 guests.
I would wholeheartedly recommend Richmond, Victoria and her team for hosting a wake. THANK YOU AGAIN!
Thank you so much for your kind words, Harvey. We are really pleased to hear about your father-in-law's positive experience with us and that you felt confident choosing our Village as the place to celebrate his life.
My mother lived on Dovedale, at Richmond Village for 8 years, following a stroke. She received full nursing care for the duration. Whilst her mobility was severely impaired, she was as active as possible, especially in her first few years at Richmond when she was a lot stronger. She joined many of the great activities and had a good social circle. My mother received consistently strong care, but as a family, we are most especially grateful for the compassion and kindness showed by all the wonderful staff in the final weeks of her life, allowing her a dignified, calm passing.
Thank you so much for sharing these kind words about the care your mother received. It was a privilege to support her, and we are so glad to know she was able to enjoy the activities and friendships within the village. We are touched to know that our care and compassion brought comfort to her and to your family, especially in her final weeks.
I moved into the care home in May 2025 due to my care needs changing. I wouldn't be able to find anywhere better than where I am even if I tried. My whole attitude has improved since coming to Dovedale. The level of care is 10/10. I have got to know the people on the floor and it has improved my socialisation. I am much happier day by day. We all look out for each other.
Thank you so much for your kind review. We are delighted that the move to our care home has provided you with the care support needed and enabled new opportunities to socialise and that you enjoy living at Richmond Village Aston on Trent.
Thank you for the exemplary care given to my mother particularly in the last two weeks of her life when that care and support was so kindly extended to myself and our family. What was of great benefit was the continuity of the staff.
Thank you so much for your kind review of our team's care of your late mother. She will be much missed in our Village and we will always remember her fondly for the very independent and confident lady she was, and for her lovely smile and sense of humour.
He took a long time to settle due to his dementia diagnosis and unfamiliarity of a new place. However the staff did an amazing job of helping him settle and make him feel at home. My husband stayed on the care ward for the first 4 months as he had suffered a stroke. Then he rented an apartment within the village, we purchased an apartment some 18 months ago. My husband's carers go into his apartment daily and to say it gives me piece of mind is an understatement.
I feel Richmond as been a great success for my husband and our family and as allowed me to have respite when needed. He comes home to me for a few days each week and on our return I always feel that he's coming home to his second home where he as some great staff take care of him. I come over to Richmond village every week and I have always felt welcomed and again the staff have always been very understanding and help should I have any concerns.
Thank you so much for your kind review. It is great to read how our care for your husband provides you with both reassurance and piece of mind - thank you for your trust in our services!
We know Mum's dementia journey is a safer, more fulfilled one with Richmond's team to support her.
Thank you so much for your kind review. We have been so pleased to see your mother's confidence grow each day and are very humbled to hear that this has made such a positive impact on you as a family also. We are of course delighted with her decision to stay living at Richmond Aston on Trent and...
Also, when my Mum arrived a combination of good care, having interesting things to do, and having ten sessions with one of the fitness instructors, gave her a new lease of life. This effectively gave my Mum an extra 18 months of quality life, which I'm grateful for.
Throughout, she received excellent care but the extras helped to make my Mum's stay special. Firstly, the activities team runs a wide range of activities. This is different from other care homes we looked at, where the entertainment was mainly provided by the carers.
On-site, Richmond has a hairdresser, cafe, and swimming pool (among other things) each of these added something to my Mum's life. She loved having her hair done, joining family in the cafe and she particularly enjoyed seeing 2 of her great-grandchildren in the pool. These extra facilities enabled her to enjoy fun things with the family, which was very important to her.
Thank you so much for your kind review. We are so pleased that your mom had the opportunity to take advantage of so many of our activities and facilities whilst living in our Village, helped her living a longer, happier and healthier life.
I have been very pleased with the care that my mother has received during her time at Richmond Villages. The staff have been attentive, caring, and knowledgeable. I am grateful for all that is being done for her in this, the sunset, moment in her life. Thank you.
Thank you so much for your kind review - we are very thankful that you have trusted your mother into our care.
My Dad and Step-mum lived independently in an apartment within the Care Home Village, sadly my Step-mum passed away in April. She had terminal cancer and spent the last month of her life in the Nursing Home where she was cared for with the utmost care and compassion. My Dad visited every day and was so impressed with the care his Wife received. Sadly my Dad suffered a stroke in July while visiting his friend in the Care Home Village. The Domiciliary team was quick to recognise the signs of a stroke and summoned Emergency Services quickly. My Father spent over 2 months in hospital - during that time I had such strong support from the Village Manager, Care Home Manager, and other members of Staff. Clothes were laundered and taken to Dad in Hospital, and we were constantly helped and reassured by the Care Staff. Dad returned to the Village in mid-September. He now resides on Leadale, and the Family who have visited remark on how well he looks, the amazing food, and the very caring Staff.
Thank you so much for your kind review. Your father has always been such a key member of our community here at the Retirement Village and we are grateful that we have the opportunity to now support him in our care home at Richmond Aston on Trent. Thank you for trusting him into our care.
I spent three weeks in Leadale following major surgery. I was cared for by dedicated staff who were caring, kind and considerate. They all work extremely hard and are positive and encouraging at all times be it day or night. The room was pleasant with a nice open view and very comfortable. The food was varied and plentiful.
Thank you so much for your kind review. It is brilliant to see that you have made such a great recovery after your operation and our team are pleased that we have been able to support you with this in our home.
I want to thank them all for their kindness and professionalism towards my mum's care especially in her last few weeks.
Thank you so much for your kind review and feedback. It is our utmost priority to provide a compassionate and supportive environment for our residents and their families during such difficult times and I am pleased our team have been able to support your mother and your family during this challenging period. Thank you for sharing your experience.
We can't fault the care our mother continues to receive. Whether weekday, weekend or night the empathy of the staff (be they the domestic team, the carers, hospitality, the nursing team or management) is outstanding. The team manage to create a real sense of community/family within the care home.
Thank you so much for your very kind review and comments. We are so pleased that your mother feels part of our community and look forward to continuing to support her!
My father has been taken into the Dovedale unit for respite care. What I object to is how this happened. The hospital wouldn't release him as he was too confused to live independently, but staff from Richmond visited him in the hospital and got him to sign an agreement to be admitted to the Dovedale at £1,500 a week. How is that legal?
I am sorry to hear that you feel we did not support your father appropriately in his choices. Please do contact me so that I can provide information on how, together with the hospital discharge team and our Domiciliary Care Manager, we have supported your father in understanding the various options...
Milldale is a bright, warm and clean environment. Rooms are fully furnished with ensuite shower room. Food is varied and good quality.
Making the decision to place a loved one in a care home is hard but knowing when the time comes, that she will be safe and well cared for, we will not be looking anywhere else but Richmond Villages.
To put it simply, I have slept easily every night since my parents first moved there, knowing they are in safe, capable and caring hands. The standard of care throughout the village, the commitment of all the staff and their high levels of compassion and professionalism are exemplary.
I have experienced both the Assisted Living option - ideal for relatives who need some care and support but still value their independence; and more recently, the Milldale dementia care home, where the staff do a fabulous job and are so caring. My father settled in there immediately after what had been a traumatic short stay in hospital, and it is a tribute to the staff how quickly he recovered and how happy he now is.
Everyone at Richmond - staff, residents, relatives and friends - are part of an extended family.
Thank you so much for your kind feedback - we love that you, too, feel part of our Richmond family and are so pleased to be able to continue to care for your father, who is just such a lovely gentleman.
I have visited my relative a number of times and have found the retirement village to be extremely well cared for, very friendly and has every facility which the residents may need. Any questions I had were answered fully. So, all in all, brilliant. Thank you all.
Thank you so much for your kind review - we are so pleased that you and your relative enjoy all the facilities and services we have to offer and thank you for the kind words about our staff.
A thoroughly professional, caring and knowledgable team of people that give you confidence your loved ones are being well cared for.
Thank you so much for your kind comments of confidence.
Bed Vacancies
Bed Vacancies
Posted: 31 July 2026We currently have luxury en-suite rooms available. Please contact our friendly team to who will be happy to discuss your care needs.
News (9) & Events (1)
- 23 Jul 2026
Richmond Villages Aston-on-Trent has successfully helped Aston-on-Trent Primary School's Parent Association (ASPA) secure a £2,500 grant from the Bupa Foundation to support the creation of a new outdoor Forest School...
- 23 Jun 2026
Residents living at Richmond Villages Aston-on-Trent were last week treated to an engaging and educational visit from Animal Magic Parties, a mobile animal encounter provider. The visit brought a variety...
- 10 Jun 2026
A member of staff who works for a local retirement village in Aston-on-Trent has completed an incredible 30-hour static cycle challenge, raising an incredible £2,655 for local charity Treetops. Simon...
- 15 Sep 2026Organiser: Bupa Aston-on-Trent Care Home
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Bupa Aston-on-Trent Care Home
- 16 Nov 2023Recipient: Bupa Aston-on-Trent Care Home
Meet the Team (7)

At Richmond Villages Aston on Trent, we are keen to build trusting and respectful relationships with residents through delivering friendly, responsible and well-led services by an exceptional team of people.
Kerstin looks forward to welcoming new residents to the village where fantastic hospitality and care services are provided in a stunning environment, creating a vibrant community in which residents live longer, healthier and happier lives.

Lee is the Care Home Manager at Richmond Villages Aston-on-Trent. He joined Richmond Villages in 2022 as the Clinical Lead, and then in 2025, he became the Care Home Manager.
Lee has a background in working as a nurse in the NHS. At Richmond Villages, he really enjoys the continuity of residents and building positive relationships with them.

Gemma joined Richmond in 2017 as a domiciliary care assistant and then moved to a senior domiciliary care assistant before taking on the domiciliary care manager role. Before joining Richmond, Gemma worked as a domiciliary carer in the local community for 7 years.
Gemma enjoys working at Richmond as she gets to build strong relationships with the people she looks after, and she is able to support them to make a person-centred care plan around their needs and wishes.
Gemma manages a team of carers who provide care to people who live in independent and assisted living apartments. The care calls are booked in advance at their time preference and for how long they wish the care call to be. The team can support people with personal care, dressing, medication administration, cleaning, support to activities and to the restaurant. They are also able to offer companionship calls, shopping calls and assistance to doctors and hospital appointments, etc.
Before Gemma worked in adult care, she worked in child care, where she started as a nursery nurse and worked my way up to be a manager of a 120-place nursery. She has always enjoyed caring for people and helping them get the best out of their lives.

Jack has been working for Richmond Villages since 2019. He takes great satisfaction in ensuring that the customer's needs are met and they get the right care and support required.
Before working at Richmond Villages, Jack gained extensive sales and customer service experience in management and director-level roles in real estate. Jack looks forward to being able to help our customers take the next step in their move into Richmond Villages Aston-on-Trent.

Deborah has worked at Richmond Villages Aston-on-Trent since 2023, with previous experience being within both management and valuing roles in both corporate and independent residential estate agency companies across the East Midlands. There is a great sense of achievement when a new family move into our Richmond villages, as it becomes very apparent that they will be able to start their later life in an environment that is aimed at enjoyment and a healthier lifestyle. Deborah is so pleased to be a part of that journey.

Victoria has over 28 years of experience as a chef. She has had the privilege of working in diverse catering environments, ranging from café-style dining to à la carte cuisine. Her journey in the culinary world began in the hotel and restaurant sector, where she honed her skills for many years. A decade ago, Victoria ventured into the care sector and discovered a new passion. She started as a part-time chef in a care home, where she developed a keen interest in the science of nutrition and the importance of providing high-quality meals tailored to individual dietary needs. Collaborating closely with speech and language therapists, as well as dietitians from the NHS, Victoria became well-versed in this critical aspect of care. Over the years, she has worked her way up to the position of Development Chef for a major care company.

Before joining Richmond Villages in September 2021, Naomi worked as a Project Manager in the automotive industry. She initially joined Richmond Villages as an Activities Co-Ordinator, before moving into the Head of Activities role in March 2023. Naomi loves supporting the Activities Team in planning and delivering a wide and varied programme of activities and events for all our residents at Richmond Villages. She is lucky to live in Aston-on-Trent and have close links and good relationships within the wider community through her work with local schools, businesses, groups and charities, which greatly benefits residents.
Frequently Asked Questions about Bupa Aston-on-Trent Care Home
What types of Care is Bupa Aston-on-Trent Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bupa Aston-on-Trent Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Bupa Aston-on-Trent Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bupa Aston-on-Trent Care Home to the centre of Derby?
5.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Aston-on-Trent Care Home to verify any information. View our terms and conditions. Bupa Aston-on-Trent Care Home has an Enhanced Service -more info.