Richmond Aston-on-Trent

Willow Park Way, Aston-on-Trent, Derby DE72 2EA

Richmond Aston-on-Trent, Derby, Derbyshire
Richmond Aston-on-Trent, Derby, Derbyshire
Richmond Aston-on-Trent, Derby, Derbyshire

The care home at Richmond Aston-on-Trent will open in autumn 2017.

The care home is nestled at the heart of the retirement village and benefits from all the facilities and amenities on offer and is set in spacious gardens and landscaped grounds.

Facilities include a swimming pool, hydrotherapy pool, sauna, steam room, beauty treatment rooms and hairdressing salon as well as a restaurant, cafe-bar and library.

The care home is set in spacious, landscaped gardens and has a sensory garden, specially designed for those living with a dementia.

All rooms benefit from an en-suite wetroom, electric profiling beds, a TV, telephone and WiFi access.

The care team is supported by the Richmond Aston-on-Trent hospitality team, who provide nutritious meals, while the activities team provides a range of social and recreational activities to suit all tastes.

Group: Richmond Villages

Person in charge: Joanne Wilson (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 61 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 61

Rooms with ensuite WC: 61

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Richmond Aston-on-Trent: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

25 Bed Vacancies

posted 30 Jan 2018

Elderly Frail

Reviews

8.6 Richmond Aston-on-Trent has a Review Score of 8.6 (8.625)

The Review Score of 8.6 (maximum of 10) for Richmond Aston-on-Trent is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Richmond Aston-on-Trent in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.879 for Richmond Aston-on-Trent is calculated as follows: ( (29 Excellents x 5) + (4 Goods x 4) ) ÷ 33 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.746 Points relating to the number of positive Reviews for Richmond Aston-on-Trent is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.2 positive Reviews (61 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.2 Target = 0.246

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Richmond Aston-on-Trent?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Richmond Aston-on-Trent

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

My father had a week’s respite in the care home following several hospital admissions. There was a good balance between giving him the care that he needed and encouraging him to regain his independence. He has now returned to his own home and is doing well.

How likely would you be to recommend Richmond Aston-on-Trent? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Claire Fry, Senior Village Adviser at Richmond Aston-on-Trent responded to this review on 22 Feb 2018:

Thank you for your review Isabel, we are so pleased that your father is now doing well in his own home.

Extremely comfortable and attractive surroundings. Rooms are beautifully furnished and warm. My father has everything he needs. The nursing care has been superb. Every member of staff is extremely pleasant. My father has been treated with respect and dignity. I have been kept fully informed and consulted about his care. I am absolutely certain that he could not be better cared for anywhere.

How likely would you be to recommend Richmond Aston-on-Trent? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Claire Fry, Senior Village Adviser at Richmond Aston-on-Trent responded to this review on 20 Feb 2018:

Thank you so much for your kind review - your comments are very much appreciated.

My mother became a resident of Dovedale, within Richmond Care Village at the beginning of December last year. We were concerned as to how she would respond in this very different environment to the one she had become accustomed to. Over the five weeks she has been with you we have been very pleased with the way she has adapted to her new home with the help of your kind and caring staff. The facilities you provide are excellent.

How likely would you be to recommend Richmond Aston-on-Trent? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Claire Fry, Senior Village Adivsor at Richmond Aston-on-Trent responded to this review on 09 Jan 2018:

Many thanks for your lovely feedback it was most appreciated. My team are so pleased that your mother has settled in so well. Merrilee Briggs (Head of Care).

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