
I cannot praise the staff enough for everything they did for my motherCarol B(Daughter of Resident/Service User)

We can't fault the care our mother continues to receive.K S(Daughter of Resident/Service User)

my hopes and expectations have been fully met during the past several years.Nick W(Power of Attorney of Resident/Service User)

I cannot praise the staff enough for everything they did for my motherCarol B(Daughter of Resident/Service User)

We can't fault the care our mother continues to receive.K S(Daughter of Resident/Service User)

my hopes and expectations have been fully met during the past several years.Nick W(Power of Attorney of Resident/Service User)

Bupa Aston-on-Trent Care Home is located within Richmond Villages Aston-on-Trent, a vibrant retirement community. You don't need Bupa health insurance to become a Richmond Villages resident.
With many services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection.
Bupa Aston-on-Trent Care Home is at the heart of the retirement village, with a range of facilities not usually found in a care home.
These include a Wellness...
Care Provided by Bupa Aston-on-Trent Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bupa Aston-on-Trent Care Home for full pricing details and T&Cs.
Contact Bupa Aston-on-Trent Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Kerstin Taylor(Village Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome at any time. Please check-in and check-out at the reception desk.
Parking
- Parking for both residents and visitors.
Bupa Aston-on-Trent Care Home Reviews (63)
Bupa Aston-on-Trent Care Home has a Review Score of 9.7 (9.678) out of 10, based on 14 reviews in the last 2 years.
Over all time Bupa Aston-on-Trent Care Home has 63 reviews.
When you have to hand over the care of a loved one to a nursing home and the staff employed there you have to hope and trust that they will be treated with kindness, compassion and respect and receive the best possible care day and night. Every time I left my mother I felt confident that this would happen and it helped to ease the sadness of the end of care life. I cannot praise the staff enough for everything they did for my mother and the support they gave us as a family.
Thank you so much for your kind words. We loved caring for your mother who is much missed by the team who had the privilege to care for her in her last stages of life.
My father moved into Dovedale in December 2021 and I cannot be more grateful to all of the team in how they care for my dad. Although at times difficult for him due to the language barrier but the team have always tried their best to make him feel comfortable and looked after. The Village is welcoming - from staff to the atmosphere, and my father's living accommodation is always clean, bright, well equipped and suited to his needs. When I have asked for additional support from the team, this has been met with care, consideration for all, and nothing has been too much trouble.
Thank you so much for your kind comments. We are so pleased your dad has settled so well in his new home and the team very much enjoy looking after him and communicating with him in their very individual way. It is great to have him be part of our resident family.
It was hard to find a care home to take her in, staff that arranged this for me went over and above board to make sure this happened as fast as possible.
The rooms are excellent with views of the country side that is very calming for dementia patients.
The carers are friendly, caring, patient and kind.
The last few weeks of her life was spent with people around her that cared.
Thank you for taking the time to write a review. We are glad that we were able to arrange this care quickly for you under difficult circumstances. Hopefully knowing how well she was cared for is of comfort to you now.
The staff were attentive and caring.
They developed a mutual loving relationship with residents.
Over the years, especially since Covid, the high number of permanent staff changes has affected the staff/resident dynamic. I do not see the same levels of intimacy as before.
I do expect that with the current recruitment of permanent staff things will be back to normal.
When visiting I am always welcomed by the staff.
Many thanks for your feedback. Your wife is such a lovely lady and continues to be a really engaged member of our household who we enjoy looking after. Our recent increased recruitment of new colleagues has now given us the opportunity to again provide consistency in our Dementia household for our...
I live and work overseas and so it's particularly important to me to know that my mother is being well looked after. I have found the Village Manager to be accessible, responsive and helpful and her team professional, kind and friendly. We chose this care home because we wanted the best for our mother and we have not been disappointed.
Thank you for your very kind feedback and for continuing to trust us with your mother's care. She is a much loved member of our home!
I feel comfortable in saying that under the current Management my hopes and expectations have been fully met during the past several years. This is despite the struggles of maintaining staffing levels and client safety during the horrors of the Pandemic which has made life difficult for care staff and thier vulnerable charges.
My friend (who was among the first residents at The Village) has died, but I know she was content and comfortable, and I know the Staff (on the whole) were kind, and supportive. I also know that the Care Team welcomed constructive discussion about the ongoing care of the Residents. I wish everyone continued success.
Thank you so much for your kind review. We have always welcomed your feedback and support and these have helped us develop the services we are offering to both your friend specifically and our residents in general. Your friend will be missed, she was such a character, and I will fondly remember her and my joint passion for musicals!
My sister is in the dementia unit, which is extremely well run, with exceptionally caring staff. It is clean, bright and welcoming. As I do not live nearby I am unable to visit regularly, but know that she is in a very good place, where she is happy, loved and well looked after. I have also found all the other staff at Richmond Villages Aston-on-Trent approachable, friendly and helpful.
Jean, thank you for your very kind review and we are very grateful to your family for entrusting your sister to our care. She is a much-loved resident of our dementia household and we are privileged to look after her.
The carers are caring, patient and kind, as are all the other staff. The home is clean, warm and welcoming. My mum is very happy here, joining in with all activities and making friends with other residents. The food and facilities are first-class. This gives me peace of mind that she is being well looked after.
Thank you very much for your kind feedback. We are pleased that we are able to provide you with the reassurance that your mother is well cared for and always look forward to catching up with you too about her day. We look forward to seeing you again soon!
Our experience in the care home has been excellent. We enjoyed all the facilities and activities. The carers always were very attentive and friendly. The rooms were well appointed and they were kept very clean and tidy. We enjoyed the food and we will highly recommend the quality of the care home.
Thank you for your lovely review and commendations of our services, team and facilities. It was a pleasure caring for you and your husband in the care home and we are so pleased that you both have been able to return to living independently!
My mum moved to Richmond Villages in 2018 as a resident and latterly, receiving nursing care. Mum was extremely happy, always felt cared for and enjoyed mixing in with activities on offer. The home's attention to detail and safety throughout Covid has been exemplary. The care provided to Mum in the last weeks of her life was exceptional, she was treated with compassion, dignity and kindness. Alongside this, as relatives, we were allowed the flexibility to visit and stay over as we needed to.
Thank you for your kind review. Your mum was treasured by us all and is sadly missed, however, we have happy memories to retreat back to when we think of her. All the best. Kerstin.
The situation varies due to covid, but good with all staff doing their best.
Thank you for your feedback on our services and your kind comments about the staff doing their best in these difficult times. We all look forward to a better time when hopefully some of the restrictions can be lifted in the home. I am looking forward to our next chat to discuss how else we can make your home even more enjoyable.
Over the last year, I have been coming about twice a week, love it. You are all doing a great job.
Thank you so much for the lovely review, we are so pleased to hear you are happy with our care services and enjoy your visits to Richmond Aston.
I am very pleased with the excellent care you provide for mum. I know she is safe and well looked after.
My husband spent 2 weeks of respite care. He has multiple problems because of Parkinson's and prostate cancer. The care he received from all of the staff was excellent and he was quite happy to be there.
Thank you so much for your lovely review, we are so pleased you were happy with his stay with us and we look forward to welcoming him again soon for a future respite stay with us. He would be very welcome to come back!
Excellent welcome and introduction to the options available which seem flexible and adapt to need. Unfortunately, dad's admission became more of a crisis. The staff coped well with initial unsettled behaviours and made dad feel welcome. Very attentive and encouraging him to join in, which he is surprisingly enjoying. Looking good that he will see this as a long term solution. The flexible catering service is definitely a plus and should be continued.
We are so pleased Dad has settled in so well and is enjoying life at Richmond Village Aston on Trent, thank you for taking the time to review our care home.
The facilities are excellent, cleanliness was a priority, the food and beverage quality and choice is that of a top-class restaurant. Continuos choice of snacks and drinks throughout every day; was much appreciated by my uncle. He could not have received better care and support.
Thank you so much for your lovely review; it was our absolute pleasure to have your Uncle in our care home; he was a wonderful character who we all really miss.
On my admission to Richmond, I was incapable of assessing my condition etc around me and was reliant on my family to assist with financial matters. On starting to get interested in these matters the cost seems to be expensive but I have not made a fair financial comparison with others as yet but I am very happy here thanks.
Thank you for taking the time to review our care home; we all enjoy having you as one of our residents, and we look forward to caring for you now and in the future!
In the past 12 months, matters have slipped because of the rapid turn over of senior staff.
I am very hopeful that the new regimen will bring continuity to the care provided and provide the highest level of care that the residents pay for and deserve.
I know the CQC is keeping a weather eye on them and feel confident, from what I have seen recently, that the Unit is well on the road to being the 5* facility we want.
Thank you so much for your review, we really appreciate you taking the time to provide feedback to our care home.
A nice environment and atmosphere. Staff were attentive and patient towards residents. This is the second time my mother has been in for respite care and will be our first choice for future visits.
Our stay at Richmond Village was excellent. The care, personal attention, food, environment were all conducive to an enjoyable stay.
Bed Vacancies
Bed Vacancies
Posted: 31 July 2026We currently have luxury en-suite rooms available. Please contact our friendly team to who will be happy to discuss your care needs.
News (9) & Events (1)
- 23 Jul 2026
Richmond Villages Aston-on-Trent has successfully helped Aston-on-Trent Primary School's Parent Association (ASPA) secure a £2,500 grant from the Bupa Foundation to support the creation of a new outdoor Forest School...
- 23 Jun 2026
Residents living at Richmond Villages Aston-on-Trent were last week treated to an engaging and educational visit from Animal Magic Parties, a mobile animal encounter provider. The visit brought a variety...
- 10 Jun 2026
A member of staff who works for a local retirement village in Aston-on-Trent has completed an incredible 30-hour static cycle challenge, raising an incredible £2,655 for local charity Treetops. Simon...
- 15 Sep 2026Organiser: Bupa Aston-on-Trent Care Home
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Bupa Aston-on-Trent Care Home
- 16 Nov 2023Recipient: Bupa Aston-on-Trent Care Home
Meet the Team (7)

At Richmond Villages Aston on Trent, we are keen to build trusting and respectful relationships with residents through delivering friendly, responsible and well-led services by an exceptional team of people.
Kerstin looks forward to welcoming new residents to the village where fantastic hospitality and care services are provided in a stunning environment, creating a vibrant community in which residents live longer, healthier and happier lives.

Lee is the Care Home Manager at Richmond Villages Aston-on-Trent. He joined Richmond Villages in 2022 as the Clinical Lead, and then in 2025, he became the Care Home Manager.
Lee has a background in working as a nurse in the NHS. At Richmond Villages, he really enjoys the continuity of residents and building positive relationships with them.

Gemma joined Richmond in 2017 as a domiciliary care assistant and then moved to a senior domiciliary care assistant before taking on the domiciliary care manager role. Before joining Richmond, Gemma worked as a domiciliary carer in the local community for 7 years.
Gemma enjoys working at Richmond as she gets to build strong relationships with the people she looks after, and she is able to support them to make a person-centred care plan around their needs and wishes.
Gemma manages a team of carers who provide care to people who live in independent and assisted living apartments. The care calls are booked in advance at their time preference and for how long they wish the care call to be. The team can support people with personal care, dressing, medication administration, cleaning, support to activities and to the restaurant. They are also able to offer companionship calls, shopping calls and assistance to doctors and hospital appointments, etc.
Before Gemma worked in adult care, she worked in child care, where she started as a nursery nurse and worked my way up to be a manager of a 120-place nursery. She has always enjoyed caring for people and helping them get the best out of their lives.

Jack has been working for Richmond Villages since 2019. He takes great satisfaction in ensuring that the customer's needs are met and they get the right care and support required.
Before working at Richmond Villages, Jack gained extensive sales and customer service experience in management and director-level roles in real estate. Jack looks forward to being able to help our customers take the next step in their move into Richmond Villages Aston-on-Trent.

Deborah has worked at Richmond Villages Aston-on-Trent since 2023, with previous experience being within both management and valuing roles in both corporate and independent residential estate agency companies across the East Midlands. There is a great sense of achievement when a new family move into our Richmond villages, as it becomes very apparent that they will be able to start their later life in an environment that is aimed at enjoyment and a healthier lifestyle. Deborah is so pleased to be a part of that journey.

Victoria has over 28 years of experience as a chef. She has had the privilege of working in diverse catering environments, ranging from café-style dining to à la carte cuisine. Her journey in the culinary world began in the hotel and restaurant sector, where she honed her skills for many years. A decade ago, Victoria ventured into the care sector and discovered a new passion. She started as a part-time chef in a care home, where she developed a keen interest in the science of nutrition and the importance of providing high-quality meals tailored to individual dietary needs. Collaborating closely with speech and language therapists, as well as dietitians from the NHS, Victoria became well-versed in this critical aspect of care. Over the years, she has worked her way up to the position of Development Chef for a major care company.

Before joining Richmond Villages in September 2021, Naomi worked as a Project Manager in the automotive industry. She initially joined Richmond Villages as an Activities Co-Ordinator, before moving into the Head of Activities role in March 2023. Naomi loves supporting the Activities Team in planning and delivering a wide and varied programme of activities and events for all our residents at Richmond Villages. She is lucky to live in Aston-on-Trent and have close links and good relationships within the wider community through her work with local schools, businesses, groups and charities, which greatly benefits residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Aston-on-Trent Care Home to verify any information. View our terms and conditions. Bupa Aston-on-Trent Care Home has an Enhanced Service -more info.