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Care Homes Owned by Richmond Villages

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Richmond Villages
Richmond Villages have been providing prestigious retirement communities for over 25 years. Part of Bupa, their mission is to help people live longer, healthier, happier lives.

The most reassuring aspect of a Richmond Village is having the facilities and services all in one place to help you respond to every twist and turn life takes. Support varies at each location, but across Richmond Villages they offer residential, nursing and dementia care. In 2021, Richmond Villages opened the UK's first specialist dementia centre, Richmond Willaston, inspired by the Dutch household model, enabling residents to live as independently as possible for as long as possible.

Set in the heart of each village within a bright, vibrant community, each home is beautifully presented with wide spacious corridors leading to private rooms with en-suite for residents. Alongside care delivery, their passion is to provide some wonderful on site facilities enabling you to keep as fit and healthy as you can, with many of the villages offering state-of-the-art Wellness Spas.

Richmond Villages is a special place where new beginnings start and quality memories are made.

Richmond Villages Locations (10)

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10 Care Homes owned by Richmond Villages
Richmond Villages Cheltenham

Hatherley Lane, Cheltenham GL51 6PN 

9.9 47 reviews
"Afrer spending a week in house with my stepfather & mother you truely get see see how attentive & caring the staff really are. The whole…"   Read all 47 reviews
Location Type Care Home

Opened in February 2020, Richmond Cheltenham is an award-winning retirement village nestled within attractive woodlands on the outskirts of Cheltenham. At the heart of the village is the beautifully presented 60-bed care home, offering nursing and… Read more about Richmond Villages Cheltenham

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,495 / week
Richmond Villages Nantwich

St Joseph's Way, London Road, Nantwich CW5 6LZ 

9.8 150 reviews
"I would like you all to know how much I appreciate the wonderful treatment, kindness and thoughtful deeds. Especially when I felt low, the…"   Read all 150 reviews
Location Type Care Home

Richmond Villages Nantwich is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. Richmond Villages Nantwich is proud to offer the very best in residential, respite, palliative… Read more about Richmond Villages Nantwich

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 42 Rooms
  • from £1,550 / week
Richmond Villages Painswick

Stroud Road, Stroud GL6 6UL 

9.7 74 reviews
"I look forward to my visits to Richmond Village. Congratulations to the staff for providing such a welcoming atmosphere.  The service is…"   Read all 74 reviews
Location Type Care Home

As part of Bupa and with over 25 years’ experience, Richmond Villages are proud to offer the highest standard of person-centred care at each of their well-regarded care homes and Richmond Villages Painswick is no different. They believe that living… Read more about Richmond Villages Painswick

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 24 Rooms
  • from £1,695 / week
Richmond Villages Willaston

Richmond Willaston, 261 Crewe Road, Willaston, Nantwich CW5 6GX 

9.7 49 reviews
"The staff and care at Richmond Willaston is fantastic. In my experience the staff show care to the whole family when we visit, in addition…"   Read all 49 reviews
Location Type Care Home

Richmond Villages Willaston is a Specialist Dementia Village inspired by the Dutch 'household' model and is a sister village to Richmond Nantwich just a mile away. The Village has six ground floor households, each accommodating six residents (couples… Read more about Richmond Villages Willaston

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 71 Rooms
  • from £1,595 / week
Richmond Villages Northampton

Bridge Meadow Way, Grange Park, Northampton NN4 5EB 

9.6 84 reviews
"The care for mum during November 2025 has been, as always, exemplary. The carers are kind, patient and compassionate. They always attend to…"   Read all 84 reviews
Location Type Care Home

Richmond Villages Northampton is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that… Read more about Richmond Villages Northampton

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 31 Rooms
  • from £1,625 / week
Richmond Villages Letcombe Regis

South Street, Letcombe Regis OX12 9RG 

9.6 75 reviews
"Over all very good experience. Some lack of comminication between departments particularly with the kitchen,/ restaurant. Quality of food…"   Read all 75 reviews
Location Type Care Home

Richmond Villages Letcombe Regis is an award-winning retirement village featuring an exquisite selection of independent and assisted living apartments, situated just 1 mile from Wantage next to a beautiful nature reserve. At the heart of the village… Read more about Richmond Villages Letcombe Regis

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 53 Rooms
  • from £1,595 / week
Richmond Villages Wood Norton

Evesham Road, Wood Norton, Evesham WR11 4TY 

9.5 56 reviews
"Almost no words that can show my gratitude to the kindness, efficiency that all of the staff gave to both my Mum and me to make us welcome…"   Read all 56 reviews
Location Type Care Home

Redefining retirement living, Richmond Villages Wood Norton is a luxury retirement village located between Evesham and Pershore in Worcestershire. Nestled in the heart of the village, the beautifully presented 60-bed care home is close by to a range… Read more about Richmond Villages Wood Norton

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,550 / week
Richmond Bede Village

Bede Village, Hospital Lane, Bedworth CV12 0PB 

9.4 72 reviews
"My experience here at Bede Village has been very good. After finding the suite I wished to buy management were very helpful with making…"   Read all 72 reviews
Location Type Care Home

Richmond Villages Bede is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes… Read more about Richmond Bede Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 51 Rooms
  • from £1,295 / week
Richmond Villages Aston-on-Trent

Richmond Drive, Aston-on-Trent, Derby DE72 2EA 

9.4 58 reviews
"I moved into the care home in May 2025 due to my care needs changing. I wouldn't be able to find anywhere better than where I am even if I…"   Read all 58 reviews
Location Type Care Home

Richmond Villages Aston-on-Trent is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that… Read more about Richmond Villages Aston-on-Trent

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 61 Rooms
  • from £1,450 / week
Richmond Villages Witney

Coral Springs Way, Witney OX28 5DG 

9.2 54 reviews
"Food quality is good but sometimes could be more flavoursome. Room is comfortable, but could be a bit larger (some are) but I have an…"   Read all 54 reviews
Location Type Care Home

Richmond Villages Witney is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes… Read more about Richmond Villages Witney

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 63 Rooms
  • from £1,400 / week

Richmond Villages Reviews (719)

9.6

Richmond Villages has a Group Review Score of 9.6 (9.589) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Richmond Villages must have a Review Score.

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Review of

Richmond Villages Nantwich

from Joyce C (Respite Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like you all to know how much I appreciate the wonderful treatment, kindness and thoughtful deeds. Especially when I felt low, the smiles and words of encouragement were helping my recovery.
I wish you all a very happy Christmas and wonderful 2026.
Reply from Allyson Attward, Manager / Head of Care at Richmond Villages NantwichDear Joyce,
Thank you for the review, I am sure that the staff will be pleased with your comments. We wish you a speedy recovery, and a Merry Christmas and Happy New Year.
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Review of

Richmond Villages Northampton

from Claire H (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for mum during November 2025 has been, as always, exemplary. The carers are kind, patient and compassionate. They always attend to all her needs the best they can, make her comfortable and make sure she has food she likes, encouraging her to eat without forcing her, and always respecting her
wishes. She is given all the time she needs, never rushed, and nothing is too much for them to do. They have done a super job keeping her clean and comfortable. This month she stopped wanting to eat for a couple of days because of her teeth. Luckily, they managed to remove them, clean them and put them back in, all whilst maintaining her dignity and calm, so she did not get anxious or stressed. She has had all her needs met and is happy and content. The whole team looking after her could not have cared for her in a better way or shown any more kindness, and patience. Every day they work with dedication and professionalism and mum could not be happier and more comfortable.
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Review of

Richmond Villages Cheltenham

from L H (Stepdaughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Afrer spending a week in house with my stepfather & mother you truely get see see how attentive & caring the staff really are. The whole experience was enlightening to say the least, moving my parents to Richmond Village was most definitely the best choice the compassion & dignity shown is unsurpassable
not only towards my parents but towards the rest of the family. A huge thank you to all.!!!
Reply from Cara Wood, Village Manager at Richmond Villages CheltenhamThank you so much for the lovely kind words you have written and the recognition towards our attentive and caring team. It has and always will be a pleasure to support your late stepfather who everyone was so fond of and we continue to be there for your Mother. Thank you again we shall pass your kind words over to all. Best of wishes Cara (Village Manager)
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Review of

Richmond Villages Witney

from Patricia B (Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food quality is good but sometimes could be more flavoursome.
Room is comfortable, but could be a bit larger (some are) but I have an amazing view from my room.
Reply from Martin Crick, Village Manager at Richmond Villages WitneyThank you for taking the time to review our care home and delighted that you are enjoying all aspects of your stay with us, especially the team looking after you, the activities you participate in and the view from your windows. I will catch up with chef, reference your comment on more food flavour.
Kind Regards,
Martin
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Review of

Richmond Villages Cheltenham

from Michael B (Resident) assisted by family/friend published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like finding an oasis in the dessert.
A delightful purpose built retirement home. Extremely well furnished of the highest standard. Not cheap but needless to say very good value for your money.
On moving in I was taken back by the peace ad comfort the rooms radiated staff at all levels were most
courteous and kind. An important attitude to have as residents get older. I have decided after a busy career in aviation to spend my remaining years to reside here.
Reply from Cara Wood, Village Manager at Richmond Villages CheltenhamWow what a wonderful description of the amazing care home we have being an Oasis in the desert. It is an absolute pleasure to support you and so incredibly happy you have decided to live with us and spend time now relaxing after such a busy career. We certainly will pass your kind comments on to the staffing team . Best wishes Cara (Village Manager)
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Review of

Richmond Villages Witney

from M F (Wife of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was diagnosed with IBM( a form of muscular dystrophy with no treatment available) in 2013. We made the decision to move to Richmond in 2016 and he has coped with Dom Care help until end of August this year when he could no longer stand or transfer. He was immediately offered respite care
on the care floor as he required hoisting up from bed and back to bed at the end of the day. He initially had 3 weeks respite while I prepared his flat for his return. However he felt so much safer on the care floor and received the care and attention that he needed. The staff were very welcoming and friendly and he made the decision to stay permanently. Not everything is perfect but we have been very impressed with the staff and the care and he has settled in very well. He is very grateful for the kind attention of the care team and the help and advice from the head, the clinical lead and the nurses.
Reply from Martin Crick, Village Manager at Richmond Villages WitneyThank you for taking the time to convey your experiences, it is good to know that the transition from assisted living to the care floor has been a positive move. Looking forward to catching up with you to discuss the areas that will make it perfect for you both. Great to know the team and the care they deliver has enabled him to settle in. Kind Regards,
Martin
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Review of

Richmond Villages Willaston

from Liza C (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mum has been a resident at Richmond Village Willaston for about 14months now. The carers are fantastic with mum, were very quick to get to know her likes/dislikes, the seniors are very attentive with mums care and provide the family with updates on mum on each visit.


More recently the number of carers

available to the residents has been reduced however, which has made a noticeable affect on their morale in general. Despite this the carers are always very professional, attentive and caring towards residents.


The rooms/accommodation is always extremely clean and all personal care is professionally undertaken and with exteme dignity.


I no longer worry about mum, knowing she has the support, care and comfort she needs. I would ask the facility to not cut any more carers and to look for savings elsewhere if increasing costs are becoming an issue, especially as residents costs increase each year.

Reply from Claire Beech, Administration Manager at Richmond Villages WillastonThankyou for taking the time to complete a review and your comments are really important to us. We are pleased your Mum is enjoying living at Richmond Willaston
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Review of

Richmond Villages Willaston

from P C (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Carers are very compassionate and caring towards residents. Staff are very welcoming to visitors and make you feel comfortable. If I have a query, it is dealt with pretty quickly and a resolution is normally found quickly. I do feel that there are not enough carers to help residents at times. My Mum
eels that she has to wait quite a while sometimes when she needs assistance to go to the toilet. Also, there needs to be more care and attention to residents needing dentistry, foot care and eye care. My Mum has been at Willaston for nearly two years and has still not seen a dentist. I had tried a couple of times to ask for her to see one but still it has not happened.
Overall, lovely place to live and I feel comfortable and reassured that Mum's needs are being met.
Reply from Claire Beech, Administration Manager at Richmond Villages WillastonThank you for taking the time to leave a review and we are so pleased that your Mum is enjoying living at Richmond Willaston.
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Review of

Richmond Villages Nantwich

from D S (Son of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say Richmond village is the most outstanding place. Everything about it is first class the Care home. the staff. the food. The care that Mum received was outstanding I thank you all so much for your professional and caring approach to everything you do. Many thanks D Swindley.
Reply from Allyson Attward, Manager at Richmond Villages NantwichThank you so much for sharing your kind words during such a difficult time.
We are truly sorry for the loss of your mother and deeply appreciate you taking the time to leave this review. It means a great deal to our team to know that Richmond Village provided the care, support, and comfort you needed.
Our staff strives to make every aspect of our community first-class, and hearing that this was your experience is incredibly meaningful.
Sending you our heartfelt condolences and support.
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Review of

Richmond Villages Nantwich

from H A (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Richmond Village Nantwich provided a home from home environment for Mum whilst we were away.
Every person we came into contact with was friendly and professional and we were particularly impressed with the pre-admission visit at home.
Mum got to stay in a beautifully decorated room with a balcony
and a view of the gardens.
To know your loved one is being well cared for in such a beautiful place is a real comfort and we would definitely recommend.
Mum hopes to stay again when we are away next time.
Thank you to everyone at Richmond Village Nantwich.
Reply from Allyson Attward, Manager / Head of Care at Richmond Villages NantwichThank you so much for your kind and thoughtful feedback. We're delighted to hear that your mum felt at home during her stay with us, and that you found comfort in knowing she was well cared for.
It's wonderful to know that the pre-admission visit helped make the process smoother - we always aim to provide a personalised and reassuring experience for both residents and their families. We're also pleased that your mum enjoyed her room and the beautiful garden views.
Your recommendation means a great deal to us, and we would be honoured to welcome your mum back whenever she needs us again.
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Review of

Richmond Villages Nantwich

from A J (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great experience from start to finish. Richmond responded well to my initial enquiry and were able to accommodate mum on very short notice after a hip replacement. The care has been great and all the services and food have been fantastic.
Reply from Allyson Attward, Manager / Head of Care at Richmond Villages NantwichThank you so much for your kind words
We're delighted to hear that your experience with Richmond was positive from start to finish. It's wonderful to know we were able to support your mum at short notice following her hip replacement, and that the care, services, and food met your expectations.
Your feedback means a lot to our team, and we'll be sure to pass it on. Wishing your mum continued recovery and comfort.
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Review of

Richmond Villages Painswick

from Dianne V (Friend of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I look forward to my visits to Richmond Village. Congratulations to the staff for providing such a welcoming atmosphere.  The service is second to none. They always go out of their way to help and are cheerful, attentive, respectful and kind.


The property is so clean, modern and beautifully furnished,

somewhere I would certainly recommend to anyone needing a place for a family member. It offers a first class service.
Reply from Samantha Walker, Care home Manager at Richmond Villages PainswickDear Dianne,
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you enjoy your visits to Richmond Village and that our team has made such a positive impression.
Creating a welcoming, respectful, and supportive environment is at the heart of everything we do, and it's wonderful to know that this is reflected in your experience. Your recognition of our staff's dedication and the quality of our facilities means a great deal to us.
We truly appreciate your recommendation and look forward to welcoming you again soon.
Warm regards,
Samantha Walker.
Head of Care, Richmond Villages
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Review of

Richmond Villages Aston-on-Trent

from M H (Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved into the care home in May 2025 due to my care needs changing. I wouldn't be able to find anywhere better than where I am even if I tried. My whole attitude has improved since coming to Dovedale. The level of care is 10/10. I have got to know the people on the floor and it has improved my socialisation.
I am much happier day by day. We all look out for each other.
Reply from Kerstin Taylor, Village Manager at Richmond Villages Aston-on-TrentThank you so much for your kind review. We are delighted that the move to our care home has provided you with the care support needed and enabled new opportunities to socialise and that you enjoy living at Richmond Village Aston on Trent.
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Review of

Richmond Villages Cheltenham

from J B (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum had a lovely 3-week stay in September. First time at Cheltenham having been to Painswick last year. We lost dad in February so this was first time away on her own, and it was so nice to find out that she was taken to the restaurant to sit with 'Stella' for lunch every day. She has lost a little
confidence in that she has mobility problems but am so grateful that she was taken to the seated exercise classes; she also really enjoyed the visit by the 'birds of prey lady' and also the singer :)
Mum loved the gardens which I was able to wheel her around when visiting; would be nice if that could happen with the help of the carers but understand resources and time likely at a premium.
Mum had a really nice room with a good view and the lovely staff were attentive, good humoured and caring. Have noticed other reviews and have to say we ALSO have referred to it as Richmond Hotel - it really has that feel!
Reply from Cara Wood, Village Manager at Richmond Villages CheltenhamThank you so much for your kind words, it is lovely to hear how well your Mun settled and to recognise all the activities and events we offer here, it has been an absolute pleasure supporting your Mum and really hope to welcome her back again soon. Your amazing comments will be passed on to the whole team. Best of wishes Cara
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Review of

Richmond Bede Village

from Linsey M (Sister-in-law of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Leaving 1 star only because 0 stars is not an option


I would not wish this facility on my worst enemy. Do not send your loved ones here, the service our family received was awful, and when we complained we received a response with no apology, no indication that things would change in future and

no regret for the stress that our family suffered.


The management at this Home should be ashamed of themselves and I hope no other family has to suffer what we did.

Reply from Debra Cosgrove, Village Manager at Richmond Bede VillageI'm sorry to hear that your family member's stay did not meet expectations. Please accept our sincere apologies - it was never our intention for the experience to be anything less than positive, and we regret any unnecessary stress this may have caused. We truly hope you've since found a more suitable placement that better meets your family's needs.
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Review of

Richmond Villages Cheltenham

from Jane T (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Richmond Village, Cheltenham highly enough, it is a very special place.
Both of my parents suffered from dementia and spent the last years of their lives in Mandarin. Dementia is a complex and challenging condition, but together they worked with me to understand them both and to
support them to the highest standard. I genuinely felt the carers treated them both like a member of their own families and both of my parents just adored the carers. Sufferers of dementia are included in the life of the home and invited to all events, they are supported in being accepted by the carers. The carers at Richmond Village go above and beyond for the residents and for their families. I cannot thank them enough.
Reply from Cara Wood, Village Manager at Richmond Villages CheltenhamWow, such lovely words, thank you so much for taking the time to write this, it means so much to be able to pass on your comments to the whole team. It was an absolute pleasure to support both your parents; they were very much part of the family and are very much missed by us all. Thank you again. Your kind words will be passed on to the whole team. Best wishes, Cara (Village Manager)
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Review of

Richmond Villages Painswick

from E J (Wife of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Richmond Village is beautifully presented with delightful gardens. The permanent staff are very friendly, kind and helpful. It is unfortunate that agency staff need to be used as they seem to be less well trained and sometimes are brusque and less considerate to residents needs.
Reply from Samantha Walker, Care home Manager at Richmond Villages PainswickThank you for your kind comments about Richmond Village. We're delighted to hear that you appreciate the beautiful surroundings and the dedication of our permanent staff. We take great pride in creating a warm and welcoming environment for our residents.We also appreciate your feedback regarding agency staff. While we strive to ensure all team members meet our standards of care and compassion, we recognise that consistency can sometimes be affected when temporary staff are involved. Please be assured that we are actively working to improve training and support for agency staff to ensure all residents receive the high-quality care they deserve.Thank you again for sharing your thoughts they help us continue to improve.
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Review of

Richmond Villages Nantwich

from D J (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was given a warm welcome in my absence, which was a massive reassurance when making arrangements remotely. He was able to participate in a wide range of activities. Staff were polite and courteous to him and his visitors. As the grounds were wheelchair friendly he was able to be independent on
his scooter. He thoroughly enjoyed his stay - thank you
Reply from Allyson Attward, Manager / Head of Care at Richmond Villages NantwichWe're so pleased to hear that you feel confident and reassured about the care and support that your father received on his recent stay with us. Our team works hard to create a safe, welcoming, and nurturing environment, and knowing that this is reflected in your experience is incredibly rewarding. Your kind words will be shared with the staff, and I am sure they will be genuinely touched. It was a privilege to care for your father, and we're grateful for the trust you placed in us.
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Review of

Richmond Villages Witney

from Derek T (Son-in-law of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
It is now some 4 months since the passing of my father-in-law. I thought now might be an appropriate time to offer a word of warning to those who might be thinking of moving their relative to the Care Floor.
My advice, based on our own experience, is to be very careful. Some aspects are very good,
others, and in our experience this includes important elements of care ranging from handling, through hydration to hygiene, are poor. It may help you to know that both CQC and the local authority have done inspections recently based on concerns and complaints raised. Checkout their reports, they are more than fair, if not a little generous, in their ratings. Want to know more, ask to be put in contact with the friends and families group for home. Finally, I would be grateful if this review is not met with the usual BUPA response of 'please get in contact etc.'. I have made our views very plain over and very little has improved, to respond now would frankly be disrespectful.
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Review of

Richmond Bede Village

from P B (Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here at Bede Village has been very good. After finding the suite I wished to buy management were very helpful with making this possible. After being here nearly four months I am pleased to say that I am very happy here and have made lots of new friends. I would like to say how kind and
helpful all the staff have been to me.
Reply from Debra Cosgrove, Village Manager at Richmond Bede VillageThank you for your feedback, we are thrilled you are happy here and made lots of new friends
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Awards / Recognitions (3)

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Frequently Asked Questions about Richmond Villages

Costs for care homes owned by Richmond Villages

Average costs per week for care homes owned by Richmond Villages by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Richmond Villages, based on 10 out of 10 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,517
Residential Dementia Care £1,625
Nursing Care £1,538
Nursing Dementia Care £1,856
All Care Types £1,525
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Richmond Villages own?

Richmond Villages own 10 Care Homes.

Which Richmond Villages Care Homes have the highest review score?

Richmond Villages Cheltenham, Richmond Villages Nantwich & Richmond Villages Painswick have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Villages to verify any information. View our terms and conditions. Richmond Villages has a Platinum Service – more info.