Richmond Painswick, Stroud, Gloucestershire
Richmond Painswick, Stroud, Gloucestershire
Richmond Painswick, Stroud, Gloucestershire

Richmond Painswick offers independent living, assisted living/extra care and a care home providing nursing care beds all within a luxury village environment.

Independent and assisted living/extra care apartments are available to purchase, with the care beds available on a weekly fee. Respite and convalescent care is catered for either in one bedroom apartments or within the nursing home depending on the care required.

Richmond Painswick also offers wide ranging on-site facilities including a café, restaurant, elegant sitting rooms, a hairdressing salon, landscaped gardens, plus a Wellness Spa which includes a swimming pool, gym, sauna, Jacuzzi and treatment rooms. A daily activity programme and day trips means there is never a dull moment!

The 24 en-suite room Nursing Home is managed by the Head of Care who is supported by experienced nurses and carers. The village also has its own registered domiciliary care agency, plus Village Manager, Social & Recreational Therapists, Hospitality team, Maintenance team, Gardeners and Full-time driver and fleet of vehicles.

Group: Richmond Villages

Person in charge: Julia Clarke (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 24

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Richmond Painswick: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Richmond Painswick has a Review Score of 9.7 (9.689)

The Review Score of 9.7 (maximum of 10) for Richmond Painswick is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Richmond Painswick in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.689 for Richmond Painswick is calculated as follows: ( (217 Excellents x 5) + (71 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 299 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Richmond Painswick is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 23 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Richmond Painswick?

  • Extremely LIKELY
    21
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Richmond Painswick

  • Resident / Service User
    14
  • Daughter of Resident/Service User
    7
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • more

My stay at Painswick in June was a joy.
I was most impressed at how well I was looked after and the friendliness of the staff, as well as some of the permanent residents who would have known I was only there for a week.
As a keen gardener, I was impressed by the pathways, made an interesting walk.
Well done to all of you.

How likely would you be to recommend Richmond Painswick? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 24 Jul 2017:

Many thanks for your lovely comments, we are glad you enjoyed your stay and look forward to seeing you again soon.

Facilities were excellent. Care was good.

How likely would you be to recommend Richmond Painswick? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

A very enjoyable and relaxing week. Good value for money.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Came here for a 'holiday with care', as the principal carer at home for my husband.
Though not 'ill' myself, I was not 'well'.
The staff could not have been more helpful, kind or caring.
Required a visit to local GP, all taken care of.
Did not really participate in activities.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My wife was looked after for two weeks whilst I was abroad on business. From the initial interview to arrange her care, through to her leaving for home, the help and assistance with everything was excellent. The staff could not have been more caring not helpful and I thank them all for being so kind and attentive to our needs.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Sonia Harte, Senior Village Adviser at Richmond Painswick responded to this review on 25 May 2017:

We are so glad you were able to enjoy your business trip and that we were able to care and support your wife. We look forward to seeing you again.

Have stayed many times in care homes after various operations and domiciliary care and have always enjoyed my stay.
Staff members always remember me and greet me like a friend.
It feels like home from home.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We found |Richmond Retreat to be a very pleasant experience with excellent accommodation and services.
The area is beautiful with so many places to visit.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My wife and I really enjoyed our stay here. Staff, management and all were very kind and welcoming. Excellent food, apartment, pool and sauna, all were very clean.
Good excursions and we were sorry to leave.
Hope to visit again. Thank you all, it was very restful. P.S I put on 7pounds in weight.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staying at Richmond Painswick needs only one word - 'excellent'.

How likely would you be to recommend Richmond Painswick? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

More than helpful to improve my health and with grateful thanks to all nursing staff and carers, they are excellent. All the staff in the home are so very kind and helpful and helped my recovery. Must be a new chef as the meals are excellent compared to Autumn 2016 where they were not up to standard. I really enjoyed my stay and as a regular - I will be back!

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sonia Harte, Senior Village Adviser at Richmond Painswick responded to this review on 02 May 2017:

It's always a pleasure to have you stay with us and I'm so glad we were able to help with your recovery. Thank you for your comments regarding the meals, we look forward to seeing you again soon!

If you are needing somewhere for respite care, or simply a very good quality place to stay, then I would certainly recommend Richmond Painswick. Located in the charming village of Painswick. Facilities are excellent and easily accessible to all, quality and choice of food very good. The staff (from reception, administration to the restaurant) all most professional and eager to help in any way. A great place for a stress-free break.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sonia Harte, Senior Village Adviser at Richmond Painswick responded to this review on 25 Apr 2017:

It was lovely to read that you and your mother had such a lovely break here at Richmond Painswick. We would love to see you both return sometime in the future, we will keep in touch.

My Husband and I along with my Sister and Brother-in-Law, stayed here from 30th March to 2nd April to celebrate me and my husband's Golden Wedding anniversary.
We were greeted very warmly by everyone and felt very welcome. All the staff in reception, restaurant, cleaners and especially carers for my disabled husband were extremely helpful to us. We were given a beautiful basket of flowers and a bowl of fruit in each apartment and we even had cards for our anniversary.
The food was amazing with plenty of choices.
The pool and spa were very inviting (I could have sat in the spa all day - absolutely glorious).

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 25 Apr 2017:

Thank you for taking the time to send in a review. It's always a pleasure to hear how our staff have made a difference to someone's stay with us. Congratulations again on your Golden Wedding Anniversary and we hope you celebrate many more.

Helpful, caring staff who take a personal interest in their charges: Clean, well-presented premises with excellent facilities. The care presented extends from sole independent care by the individual to partial overnight, to total overnight care, as required and necessary. The care of the individual is given paramount consideration.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sonia Harte, senior village adviser at Richmond Painswick responded to this review on 09 Mar 2017:

Thank you for taking the time to review Richmond Painswick. Your comments are greatly appreciated.

My mother happily spent her final 5 years at Richmond Painswick. As she entered her 90th year she needed a lot more care and this was beautifully managed by the domiciliary team. She was treated with dignity and kindness and we the family were kept informed of her changing needs on a regular basis. Her health declined in her final few weeks and she moved into the nursing home. Those final weeks were managed with great professionalism and kindness from the nursing team. I was welcomed to be with her during her final days and her passing was managed with great kindness and skilled medical care.
I am extremely grateful to the administrative, nursing, and domiciliary team for their care of my mother, and for the daily visits of the cleaning and catering staff, all of whom brightened her day .

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 10 Mar 2017:

Thank you for your kind words, it was an absolute pleasure to have the opportunity to care for Mum and we have some very fond memories of her time with us

Mum (93) really enjoyed her stay at Richmond Painswick. She has been able to stay while we have had a week's holiday for a number of years and I can go away confident that she is being well cared for, that her surroundings are very comfortable and that the activities offered are all of interest to her.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sonia Harte, Senior Village Adviser at Richmond Painswick responded to this review on 09 Mar 2017:

It is wonderful that your Mother has returned to stay with us so many times over the years. We all hope this continues for many more to come! She will always be very welcome.

Richmond Painswick is in a beautiful location. The main building feels more like a high-class hotel than a care home. The staff are always very friendly and helpful. I have always found the food to be of a very high standard although my mother sometimes complains. This may be because she does not fully understand the menu and has difficulty making decisions. The staff always help her and make suggestions if necessary.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 22 Feb 2017:

Many thanks for your comments and it's a pleasure to have your Mum as one of our residents.

My mother went to Richmond Village Painswick DCA five years ago in her 90's. We had watched it being built and have been impressed with its individual character blending in with the Cotswold village. My mother immediately felt at home in her own flat and since then her care has increased to meet her needs. The staff are all extremely helpful, from managers to cleaners. We are delighted she is there and can't think of anywhere else that would suit all our needs better.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has been a resident of Richmond Painswick for one year following a stroke. He is 92 - but thanks in the main to excellent care, he has made a remarkably good recovery.
He is comfortable, well cared for both physically and mentally and is well supported by the staff.
We know he is in excellent hands.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I cannot fault the care and support of Richmond Painswick. The staff from our initial enquiry for placement to now have gone out of their way to accommodate us, care for our client and make sure every effort was made to make her as comfortable and at home as possible. The care she has received enabled her after a long recovery to go back to a normal life with support where required. I cannot recommend the staff the facilities and the whole package enough. You are made to feel like a big family.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sonia Harte, Senior Village Adviser at Richmond Painswick responded to this review on 30 Jan 2017:

Thank you for taking the time to send in a review. We have all been so pleased to have been able to support you and your client. It's always a pleasure to hear how happy our staff have made a resident. Thank you.

To arrive at the Richmond is like arriving at a hotel - no locked doors, always cheerful and helpful reception, staff and beautiful flowers. It is always tidy and clean, first impressions are vital when seeking a care home for a loved one. The care home continues with this theme, it is spacious with plenty of private areas to chat, you can move around freely and residents are encouraged to do so to the best of their abilities.
There is a sense of calm, staff will smile readily and interact with compassion and often humour. It is a home where residents are looked after with kindness and made us feel as a family, safe in the knowledge that mum was safe and loved.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 04 Nov 2016:

Thank you for your kind words Wendy. It was an absolute pleasure to care for your mum and we have many lovely memories of her time with us.

After the fourth operation at the hospital (throat), I needed a place to rest and recuperate. This place provided that, after four days on the care ward which was a bit noisy at night of course, I was moved to the suite which was a delightful, calm and restorative space. With a small terrace and access via that too, it seemed extremely well designed for anyone seeking a convalescence period.
Painswick is so pretty and accessible too; so in many ways, Richmond is perfectly placed for a break of some sort. The staff, attention to detail and kindness of approach to residents were exemplary. Catering and food more excellent. Thank you for such a welcoming place.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 26 Oct 2016:

Thank you for your kind comments Sarah, we are really pleased you enjoyed your stay with us and managed to get the rest and relaxation you needed.

The post-operative care for my hip replacement was planned as per the hospital guidelines but left hospital 2 days later than planned after my surgery went wrong with post-operative complications. This meant the 2 weeks care booked at Richmond Village Painswick DCA was now out of their scheduling. 9 days later, the head of nursing care paid me a visit in hospital and agreed to my moving to Richmond Village Painswick DCA for the remaining 2nd week of my 2-week contract. My worry of how I was going to recover quickly enough to return home on my own was quickly resolved as management had agreed to my 2-week contract starting from the time of arrival, plus after discussion with family, another 2 weeks was added to my contract giving me peace of mind and excellent care and food to enable me to be strong enough again for independent living.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bev Ingram, Village Manager at Richmond Painswick responded to this review on 26 Oct 2016:

Thank you for your comments Anne, we are really pleased you have enjoyed your stay with us and now feel strong enough to return home

Both my parents lived here for the last three years of their lives. I cannot fault the care and assistance they were given. In every way, they were treated with dignity, kindness and compassion. The domiciliary care team, in particular, were exceptional. In no way does it shout "care home" more like a 4-star hotel.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dawn Perrill, Senior Village Adviser at Richmond Painswick responded to this review on 06 Oct 2016:

Thank you, Elizabeth, for your complimentary review, I know that I can speak on behalf of everyone here at Richmond Painswick when I say it has been our pleasure to look after and support your parents over the years.

July 2016 was a busy month - my father's 89th Birthday which was marked by staff and family alike - all sorts of kind gestures. Two social occasions for the village which gave great enjoyment to all involved and participating as well as to residents. The happy atmosphere which permeates Richmond Village Painswick is derived from high-level care and compassion as well as a pro-active positive approach which enhances quality of life and promotes a supportive environment which respects the needs and wishes of individuals.

How likely would you be to recommend Richmond Painswick? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dawn Perrill, Deputy Village Manager at Richmond Painswick responded to this review on 22 Sep 2016:

Thank you Nicola for your kind review, it is a pleasure having your Father as a resident in our care home and also to act as a support to you. Long may your Father's good health continue.

Very happy, helpful staff. I was a little disappointed they didn't pop in to check although all the bells were answered cheerfully and promptly, it was leading up to Christmas with activities going on, I was encouraged to join these, overall felt safe and well cared for.

How likely would you be to recommend Richmond Painswick? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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February 2015

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