Richmond Villages Painswick

Stroud Road, Stroud GL6 6UL
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9.9 72 Reviews
  • Richmond Villages Painswick, Stroud
As part of Bupa and with over 25 years’ experience, Richmond Villages are proud to offer the highest standard of person-centred care at each of their well-regarded care homes and Richmond Villages Painswick is no different.

They believe that living within a friendly village environment very much enhances the health, happiness and wellbeing of all residents. With so many wonderful services and facilities on your doorstep, you and your family never have to travel far to benefit from the wonderful features of calling Richmond Villages Painswick ‘home’.

Richmond Villages Painswick is a luxurious boutique-style care home, situated at the heart of the Richmond Villages Painswick retirement village, with a range of facilities not normally found in a care home. The care home features a wellness spa with swimming pool, hydrotherapy plunge pool, steam room, spa treatment rooms, nail bar and hair salon, as well as a restaurant, several elegant lounges, cafe-bar, library, and activities room plus spacious grounds, landscaped gardens and panoramic views over Slad Valley and Cotswold countryside.

The 24-bed care home provides nursing and residential care in a beautifully-presented environment. All rooms are tastefully decorated by a team of specialist interior designers and feature electric profiling beds, a range of furniture, a TV, a telephone, en-suite wet room and WiFi access.

Residents at Richmond Villages Painswick are able to live a healthy and happy life in the very best environment with a dedicated and highly skilled care team onsite 24/7. The care team is supported by the hospitality team to provide delicious and nutritious meals, while the activities team provide a range of daily activities and day trips carefully designed to meet everyone's needs.

Convalescence stays and respite breaks are also available for short recovery and rest periods.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1695
  • Self-Funded Residential Dementia Care: from £1795
  • Self-Funded Nursing Care: from £1695
  • Self-Funded Nursing Dementia Care: from £1995
  • RESPITE Self-Funded Residential Care: from £1945
  • RESPITE Self-Funded Residential Dementia Care: from £2045
  • RESPITE Self-Funded Nursing Care: from £1945
  • RESPITE Self-Funded Nursing Dementia Care: from £2245

We use a bespoke Residential Nursing banding based on individuals needs and wishes - to determine this we request a Pre Assessment and discussion with yourselves.

These prices are only a guideline, please contact Richmond Villages Painswick to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Cheryl Tranter (Village Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (24)
  • Single Rooms with Ensuite Wet Room (24)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site.

Richmond Villages Painswick Reviews (72)

9.9

Richmond Villages Painswick has a Review Score of 9.9 (9.904) out of 10, based on 15 reviews in the last 2 years.
Over all time Richmond Villages Painswick has 72 reviews.

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Review from Priscilla A (Sister of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at the Painswick Richmond Village for some years now, first of all renting, now owning her own apartment.
She settled in well from the start, and she enjoys all the facilities, and the kind and friendly and helpful staff.
If she feels tired, she can rest , quietly, in her own space,
but, also greatly enjoys the company of other residents, and the garden and the pool.
Some of the activities she joins in with, art, music, singing, poetry reading, films, exercise classes, talks but does not feel obliged to do anything if she does not feel like it.
being a kind lady, she will chat with other residents , and enjoys hearing their stories. etc and helping new residents settle in . As her sister, it a great comfort to me that she is in a comfortable, luxurious ! home.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much Priscilla for your kind words. We're absolutely delighted to hear that your Sister has had such a positive experience with us.We truly believe in supporting not just our residents, but their families too, so it means a great deal to know that this has come through in your experience. Your comments are a wonderful reflection of the dedication and compassion our team brings every day. We'll be sure to share your review with the whole team.

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Review from Brian D (Husband of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in the care home for some weeks. Our experience has been extremely good in all respects.The support given by carers those giving medications and other members of the team have been excellent. My wife has been treated with dignity, very great care, and the support given has been
so appreciated by our family.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you for your kind words. We welcome all feedback from our residents and their families, and we strive to ensure we are giving the best person-centred care.

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Review from Janet L (Respite Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stayed for 3 weeks respite this month. All the staff were lovely and went above and beyond to ensure I felt cared for. I needed contact with my GP whilst I was there and the day staff were wonderful and made sure I was able to get the medical help I required.
This care home has a very welcoming feel
and I would highly recommend it.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much for your kind words it was a real pleasure to have you at Painswick we look forward to welcoming you back again in the future.

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Review from s p (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was transferred to the care home due to illness and mobility issues in April/May 2024. The care she receives is of a high quality with much patience and kindness shown and special attention made to certain wishes. Her health is regularly monitored by qualified nurses, actions are taken where
necessary, medicines are overseen and issued as required. It is of much comfort that we know she is being looked after professionally in a gentle and understanding way. Unfortunately she does struggle with some of the meal options, she is frequently disappointed with the lack of taste, poor variety and the quality, especially in regard to green vegetables.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much for your kind words, we will pass your comments onto the team. Thank you also for taking the time to meet our Head of Hospitality to discuss your mums preferences. We are always looking to improve our menu options and we value our residents feedback and input with this. Best wishes, Care Home Manager.

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Review from Sally U (Daughter of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care home for almost a year. She is settled and has made friends. The staff are caring, kind, very helpful and friendly. They respond well to her medical and physical needs.
Mum makes use of the facilities and activities at Richmond Villages Painswick. She has joined the choir
and enjoys the organised events.
A positive experience for us all.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you so much for the lovely review we are so happy your experience is so positive.

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Review from Patricia T (Partner of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been in RV Care Home in Painswick for 2 years now. It is an excellent facility with interesting and positive entertainment programmes. All the staff are helpful and pleasant and react to my partner who has Alzheimer's with respect and care. The restaurant facilities are excellent. The
spa area with pool etc, gym and hairdressing is amazing. My partner is unable to partake in some of these activities, due to his Alzheimer's, but he does use the hairdresser's which is extremely useful. Myself and his children feel he is in the best home possible in this area and we are very happy with all aspects of his care here.
Reply from Samantha Walker, Care home Manager at Richmond Villages Painswick

Thank you for taking the time to share your feedback with us and we very much appreciate your kind words. We will continue to provide the best possible care and support to you and your partner.

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Review from Gina M (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother originally stayed at Painswick as a respite on a numerous occasions and then became a resident in the care home. The care and support that my mother received were excellent, her room was lovely and she was happy there. As my mother became unwell and reached end-of-life care, the staff were
so caring and supportive to me, as her daughter, and to my mother. Some staff members became so special to us both with their care and support in the last few days and afterwards as well, offering continuing support.
Reply from julie jennings, HOC at Richmond Villages Painswick

What lovely kind words, your mother was a pleasure to look after and the team built a great relationship with her, she was a huge part of the Richmond Family, also yourself you became part of this family and this is what we strive to do, become a family and deliver the excellent support and care for your loved ones and their families. Mum will be truly missed.

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Review from Kim W (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The love and care our mum received during her three years at Richmond was outstanding. The comfort of knowing she was happy, safe and well looked after, enjoying her millionaire shortcake, the weekly activities, her two fingers of tuna sandwiches, warmed by conversation and laughter is priceless. The
kindness shown to the family during the final days helped to make a difficult journey easier and more dignified. Our grateful thanks.
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you for your very kind words. We were very lucky to have been a small part of your mum's life and we will all miss her.

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Review from Eileen D (Friend of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience of the resident was outstanding, especially the manager. She is so friendly but very professional in everything she does. Also, the carers are very caring and professional. I would recommend your care home to everyone. My friend had a wonderful experience and is very happy.
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you for taking the time to share your feedback and we very much appreciate your kind words.

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Review from A L (Son of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently taken ill over a weekend. This clearly resulted in a rapid ramping up of care and included managing to get a visit from the out-of-hours doctors. The staff have worked really hard at all times. I can't praise them enough for the kind and professional way they have helped my mum.
I have no doubt if she was still trying to get by on her own things would have ended very differently.
Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you very much for your kind words. The professional interaction and the speed of sourcing help for our residents is paramount, we aim for no hospital admissions, the residents recover quicker being in their home environment. Many thanks.

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Review from E O (Daughter of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home facilities at Richmond Village, Painswick are excellent. The staff are all friendly yet professional. I feel my mother is treated with respect and the staff have got to know her well and her personality and respond to her sense of humour. When she has been out with us for the day, they
are like a comforting hug coming back, appreciating she's tired, bringing tea and sandwiches to her room. It's the little things which make a difference.
Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you so very much for your kind words, I will pass this on to the team. Mum is a pleasure to look after and brings a smile to our faces daily. We also enjoy seeing you throughout the week, your sister also.

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Review from G J (Respite Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having come here after injuring my hip and fracturing my femur when all movement was difficult and painful. I am so grateful for the kindness and help I have received here from everyone who has dealt with me to become far more mobile since coming here. I would also like to mention a particular who has
sorted out my medication and given me helpful advice. Many thanks to everyone who has looked after me. I would like to say how much I have enjoyed the activities.
Reply from julie jennings, HOC at Richmond Villages Painswick

It was an absolute pleasure to support you post-op, you did so well and worked so hard to get home. Pop in for a cup of tea soon. From all the team.

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Review from Stephen H (Son of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mother and father were cared for in the care home at Richmond Village at the end of their lives. My mother most recently.
The medical oversight and overall care that they both received was exceptional and ultra-professional.
We could not have wished for better care for them. Everyone, from
the leadership to the young cleaners, genuinely cared about Mum as she endured a protracted end to her life with dignity and in comfort.
They have my thanks and highest recommendation.
Reply from julie jennings, HOC at Richmond Villages Painswick

Mum was a pleasure to look after, not only did we take pride and pleasure looking after, we built a lovely relationship with you all.

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Review from Alison F (Daughter of Resident) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Painswick Care Home have offered an exceptional service. My father went in fairly able, and they gave him his freedom and our confidence he was being well cared for. He went on regular trips which he enjoyed as well as the activities and the food. As his mental and physical health deteriorated they
unobtrusively supported him and cared for him. Later, as he reached end of life, they provided dignity and expert care to ensure he was safe and comfortable. Without exception, the staff were professional, caring and very kind to him and his family. Cannot recommend them highly enough. And am so grateful for what they gave my father, he was in the best place possible for a difficult end of life.
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you very much for your kind words. Here at Richmond Villages Painswick Care Home our aim is to deliver the highest standard of care, let individuals live their lives in a way that makes them happy and their life is fulfilled. Our palliative care is our way of showing we care we respect every individual, the end-of-life journey should be peaceful and dignified and to remember the families need this also. Your father was a pleasure to look after, he was a gentleman and became friends with lots of our residents and staff.

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Review from Tim L (Son of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my Mother fell, in her independent living apartment at Richmond Villages, that fractured her hip, she required time in the care home, within the development, to recover, after hospital treatment. This was the first time I had directly been in contact with the care sector and was unsure what to
expect.
Having been involved in numerous care homes over 35 years as a Landscape Architect dealing with outside spaces, I had seen many care homes, some of which were challenging, to say the least. Richmond Painswick is a 5-star plus.
However, to my relief, no such worries were needed. Whilst my mum was confused by her experience, the care, the kindness and the high standard of nursing were highly evident. The head of the department took us under her wing and very quickly put my and my wife's concerns at rest. The level of communication is outstanding.
I cannot recommend this place more highly to anyone, whose close relative needs that bit of extra care in their life.
Reply from Julie Uppington, Admin Manager at Richmond Villages Painswick

Thank you for your very kind words. It has been an absolute pleasure to welcome your mum into our care home, she is very much a part of the Richmond family and we all hope she continues with her recovery.

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Review from J H (Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been widowed in November last year Richmond has been my saving grace.
Everyone here has been kind, caring and sensible in their approach. The care home was the right place to be initially, and then in July, my transfer to an assisted living apartment made my life perfect.
My children were
right!
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

I must say that reading this review has made my day! It has been an absolute pleasure to welcome you to our village and am very pleased to hear you are very happy in your new home.

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Review from Sheila S (Wife of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care was taken in helping my husband to settle and gradually encouraging him to participate in group activities. He has settled well and is enjoying the activities. He is clearly both well and happily cared for as an individual. The atmosphere is warm and welcoming whenever visiting and queries
or comments are always acceptable.
Reply from Sinead Sheahan, Care Home Admin at Richmond Villages Painswick

Thank you. We love having your husband here with us and we are delighted that he has settled in so quickly and is happy here with us.

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Review from F D (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care home following a fall in May 2022. She has received appropriate care throughout the year until the present time when she is nearing the end of her life. I believe that my mother would not have lived as long if she had not been in such a caring environment.
Reply from julie jennings, HOC at Richmond Villages Painswick

Thank you very much indeed for taking the time to share your feedback, it is very much appreciated by us all at Richmond Village Painswick.
Thank you so very much, it was a pleasure looking after, such a beautiful lady inside and out.

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Review from J M (Son of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Richmond is a beautiful setting with staffing to back this up. My father's life was undoubtedly extended by at least two years by the care he received. He was treated with respect, kindness, dignity and indeed affection. His stay despite the covid pandemic at the beginning gave him at least twelve
months of an Indian summer of pleasure and worthwhile activities which he thoroughly enjoyed before increasing frailty intervened. He was kept clean, comfortable and peaceful throughout his lengthy decline to death. The staff were always friendly and open to us when visiting and the care home felt like a genuine home, not an institution.
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you so much for your very kind words, they will mean a great deal to our team.

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Review from Jenny P (Respite Resident) published on 26 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent two weeks having respite at Painswick care home from 25th July until 8th August. I have nothing but praise for all the carers and nursing staff with whom I came into contact. I was able to go out each day to spend time with my son and his family and he returned me to the care home each evening.
The arrangement worked out perfectly and I hope to repeat this in future.
Reply from Matthew Evans, Village Manager at Richmond Villages Painswick

Thank you very much for your kind words and we very much look forward to welcoming you back to Richmond Village Painswick again in the future.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Richmond Villages Painswick is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.904 for Richmond Villages Painswick is calculated as follows: ( (165 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 178 Ratings = 4.904
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Villages Painswick is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (6)

Oliver

Oliver Kyte

Job Title: Head of Hospitality Joined: 2015

I have been with Richmond Painswick for several years now and joined as a Head Chef. I brought with me 20 years of experience working in the hospitality industry. My career started when I was 15 years old as a Kitchen Porter and then became a Head Chef when I was 20 years old. I am now Head of Hospitality and I am responsible for the running of two restaurants, the kitchen and the housekeeping team.

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Sam Walker

Job Title: Head of Care

Sam is the Head of care at Richmond Villages Painswick.

Stephanie

Stephanie Priestley

Job Title: Sales Advisor Joined: 2015

I have had the pleasure of working for Richmond Villages Painswick since 2015 and enjoy my role as Village Adviser. I look forward to welcoming you to our village and supporting you and your family in your next adventure.

Sonia

Sonia Rimmer

Job Title: Domiciliary Care Manager Joined: 2018

I live in Ebley with my husband and my dog. I have 2 sons and 3 grandchildren. I love spending quality time with my family, having days out, walks and going on holidays. I have a great love for nature and all animals but really love dogs.


I have worked in various care sectors since leaving college and very much enjoy supporting people to live happy and full lives. I have worked at Richmond Painswick for over 6 years now and really enjoy being part of the domiciliary team and the village team.


I have been working in care for over 30 years and I have an NVQ Registered Managers Award in Health and Social Care. I have worked with learning disabilities, mental health, and challenging behaviour before coming to Richmond retirement villages.

Stephen

Stephen Chamberlain

Job Title: Head of Activities

My name is Steve, and I am Head of Activities at Richmond Painswick. I have over twenty years experience of working in the care sector, and believe in putting person-centred meaningful occupation, and engagement at the core of the activity provision at Richmond Painswick. From flower arranging, weekly crossword clubs, Bridge, public speakers, and musical entertainment to the larger themed and fund-raising events there is something on offer to suit all tastes, interests, and abilities.

Cheryl

Cheryl Cox

Job Title: Village Manager Joined: 2019

Cheryl has proudly been part of Richmond Villages for the last five years. Bringing decades of experience to the role, Cheryl has quickly progressed to village manager, stepping up from her role as deputy village manager.


Commenting on her new appointment, Cheryl said: “I love making a difference to people’s day, whether that is with conversation or a simple smile. I never get tired of hearing our residents’ stories of the wonderful things they have done in their lives and supporting them in every way we can.”

Frequently Asked Questions about Richmond Villages Painswick

What types of Care is Richmond Villages Painswick registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmond Villages Painswick have?

There are 24 Single Rooms.

What are the Facilities & Services at Richmond Villages Painswick?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Richmond Villages Painswick to the centre of Stroud?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

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