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Richmond Villages Painswick

Stroud Road, Stroud, Gloucestershire GL6 6UL
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He was treated with respect, kindness, dignity and indeed affectionJ M(Son of Resident/Service User)
Richmond Villages Painswick, Stroud
The atmosphere is warm and welcoming whenever visitingSheila S(Wife of Resident/Service User)
Richmond Villages Painswick, Stroud
The love and care our mum received during her three years at Richmond was outstanding.Kim W(Daughter of Resident/Service User)
Richmond Villages Painswick, Stroud

As part of Bupa and with over 25 years’ experience, Richmond Villages are proud to offer the highest standard of person-centred care at each of their well-regarded care homes and Richmond Villages Painswick is no different.

They believe that living within a friendly village environment very much enhances the health, happiness and wellbeing of all residents. With so many wonderful services and facilities on your doorstep, you and your family...  

Care Provided by Richmond Villages Painswick

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 24 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £2,050
Nursing CareFrom £1,800From £2,050

We use a bespoke Residential Nursing banding based on individuals needs and wishes - to determine this we request a Pre Assessment and discussion with yourselves.

Contact Richmond Villages Painswick to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cheryl Tranter(Village Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (24)
  • Single Rooms with ensuite Wet Room (24)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site.

Richmond Villages Painswick Reviews (79)

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9.7

Richmond Villages Painswick has a Review Score of 9.7 (9.653) out of 10, based on 16 reviews in the last 2 years. Over all time Richmond Villages Painswick has 79 reviews.

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Review from B W (Resident / Service User) published on 25 May 2017 Submitted via Postal Card
Overall Experience
Have stayed many times in care homes after various operations and domiciliary care and have always enjoyed my stay.
Staff members always remember me and greet me like a friend.

It feels like home from home.

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Review from R G (Resident / Service User) published on 11 May 2017 Submitted via Postal Card
Overall Experience
We found |Richmond Retreat to be a very pleasant experience with excellent accommodation and services.

The area is beautiful with so many places to visit.

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Review from William W (Resident / Service User) published on 9 May 2017 Submitted via Postal Card
Overall Experience
My wife and I really enjoyed our stay here. Staff, management and all were very kind and welcoming. Excellent food, apartment, pool and sauna, all were very clean.
Good excursions and we were sorry to leave.

Hope to visit again. Thank you all, it was very restful. P.S I put on 7pounds in weight.

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Review from John S (Resident / Service User) published on 9 May 2017 Submitted via Postal Card
Overall Experience

Staying at Richmond Painswick needs only one word - 'excellent'.

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Review from Sue B (Resident / Service User) published on 2 May 2017 Submitted via Postal Card
Overall Experience

More than helpful to improve my health and with grateful thanks to all nursing staff and carers, they are excellent. All the staff in the home are so very kind and helpful and helped my recovery. Must be a new chef as the meals are excellent compared to Autumn 2016 where they were not up to standard. I really enjoyed my stay and as a regular - I will be back!

Reply from Sonia Harte, Senior Village Adviser at Richmond Villages Painswick

It's always a pleasure to have you stay with us and I'm so glad we were able to help with your recovery. Thank you for your comments regarding the meals, we look forward to seeing you again soon!

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Review from Colleen R (Resident / Service User) published on 25 April 2017 Submitted via Website
Overall Experience
My Husband and I along with my Sister and Brother-in-Law, stayed here from 30th March to 2nd April to celebrate me and my husband's Golden Wedding anniversary.
We were greeted very warmly by everyone and felt very welcome. All the staff in reception, restaurant, cleaners and especially carers for my disabled husband were extremely helpful to us. We were given a beautiful basket of flowers and a bowl of fruit in each apartment and we even had cards for our anniversary.
The food was amazing with plenty of choices.

The pool and spa were very inviting (I could have sat in the spa all day - absolutely glorious).

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Thank you for taking the time to send in a review. It's always a pleasure to hear how our staff have made a difference to someone's stay with us. Congratulations again on your Golden Wedding Anniversary and we hope you celebrate many more.

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Review from Karen S (Resident / Service User) published on 25 April 2017 Submitted via Website
Overall Experience

If you are needing somewhere for respite care, or simply a very good quality place to stay, then I would certainly recommend Richmond Painswick. Located in the charming village of Painswick. Facilities are excellent and easily accessible to all, quality and choice of food very good. The staff (from reception, administration to the restaurant) all most professional and eager to help in any way. A great place for a stress-free break.

Reply from Sonia Harte, Senior Village Adviser at Richmond Villages Painswick

It was lovely to read that you and your mother had such a lovely break here at Richmond Painswick. We would love to see you both return sometime in the future, we will keep in touch.

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Review from A H (Daughter of Resident) published on 10 March 2017 Submitted via Website
Overall Experience
My mother happily spent her final 5 years at Richmond Painswick. As she entered her 90th year she needed a lot more care and this was beautifully managed by the domiciliary team. She was treated with dignity and kindness and we the family were kept informed of her changing needs on a regular basis. Her health declined in her final few weeks and she moved into the nursing home. Those final weeks were managed with great professionalism and kindness from the nursing team. I was welcomed to be with her during her final days and her passing was managed with great kindness and skilled medical care.

I am extremely grateful to the administrative, nursing, and domiciliary team for their care of my mother, and for the daily visits of the cleaning and catering staff, all of whom brightened her day .

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Thank you for your kind words, it was an absolute pleasure to have the opportunity to care for Mum and we have some very fond memories of her time with us

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Review from Kate (Daughter of Resident) published on 10 March 2017 Submitted via Website
Overall Experience

Mum (93) really enjoyed her stay at Richmond Painswick. She has been able to stay while we have had a week's holiday for a number of years and I can go away confident that she is being well cared for, that her surroundings are very comfortable and that the activities offered are all of interest to her.

Reply from Sonia Harte, Senior Village Adviser at Richmond Villages Painswick

It is wonderful that your Mother has returned to stay with us so many times over the years. We all hope this continues for many more to come! She will always be very welcome.

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Review from James H (Power of Attorney of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience

Helpful, caring staff who take a personal interest in their charges: Clean, well-presented premises with excellent facilities. The care presented extends from sole independent care by the individual to partial overnight, to total overnight care, as required and necessary. The care of the individual is given paramount consideration.

Reply from Sonia Harte, senior village adviser at Richmond Villages Painswick

Thank you for taking the time to review Richmond Painswick. Your comments are greatly appreciated.

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Review from Sally T (Daughter of Resident) published on 24 February 2017 Submitted via Postal Card
Overall Experience

My mother went to Richmond Village Painswick DCA five years ago in her 90's. We had watched it being built and have been impressed with its individual character blending in with the Cotswold village. My mother immediately felt at home in her own flat and since then her care has increased to meet her needs. The staff are all extremely helpful, from managers to cleaners. We are delighted she is there and can't think of anywhere else that would suit all our needs better.

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Review from Moira G (Daughter of Resident) published on 23 February 2017 Submitted via Website
Overall Experience

Richmond Painswick is in a beautiful location. The main building feels more like a high-class hotel than a care home. The staff are always very friendly and helpful. I have always found the food to be of a very high standard although my mother sometimes complains. This may be because she does not fully understand the menu and has difficulty making decisions. The staff always help her and make suggestions if necessary.

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Many thanks for your comments and it's a pleasure to have your Mum as one of our residents.

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Review from Alistair W (Nephew of Resident) published on 18 February 2017 Submitted via Postal Card
Overall Experience
My uncle has been a resident of Richmond Painswick for one year following a stroke. He is 92 - but thanks in the main to excellent care, he has made a remarkably good recovery.
He is comfortable, well cared for both physically and mentally and is well supported by the staff.

We know he is in excellent hands.

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Review from Wendy H (Daughter of Resident) published on 4 November 2016 Submitted via Postal Card
Overall Experience
To arrive at the Richmond is like arriving at a hotel - no locked doors, always cheerful and helpful reception, staff and beautiful flowers. It is always tidy and clean, first impressions are vital when seeking a care home for a loved one. The care home continues with this theme, it is spacious with plenty of private areas to chat, you can move around freely and residents are encouraged to do so to the best of their abilities.

There is a sense of calm, staff will smile readily and interact with compassion and often humour. It is a home where residents are looked after with kindness and made us feel as a family, safe in the knowledge that mum was safe and loved.

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Thank you for your kind words Wendy. It was an absolute pleasure to care for your mum and we have many lovely memories of her time with us.

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Review from Cynthia Anne S (Resident / Service User) published on 26 October 2016 Submitted via Postal Card
Overall Experience

The post-operative care for my hip replacement was planned as per the hospital guidelines but left hospital 2 days later than planned after my surgery went wrong with post-operative complications. This meant the 2 weeks care booked at Richmond Village Painswick DCA was now out of their scheduling. 9 days later, the head of nursing care paid me a visit in hospital and agreed to my moving to Richmond Village Painswick DCA for the remaining 2nd week of my 2-week contract. My worry of how I was going to recover quickly enough to return home on my own was quickly resolved as management had agreed to my 2-week contract starting from the time of arrival, plus after discussion with family, another 2 weeks was added to my contract giving me peace of mind and excellent care and food to enable me to be strong enough again for independent living.

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Thank you for your comments Anne, we are really pleased you have enjoyed your stay with us and now feel strong enough to return home

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Review from Sarah B (Resident / Service User) published on 26 October 2016 Submitted via Postal Card
Overall Experience
After the fourth operation at the hospital (throat), I needed a place to rest and recuperate. This place provided that, after four days on the care ward which was a bit noisy at night of course, I was moved to the suite which was a delightful, calm and restorative space. With a small terrace and access via that too, it seemed extremely well designed for anyone seeking a convalescence period.

Painswick is so pretty and accessible too; so in many ways, Richmond is perfectly placed for a break of some sort. The staff, attention to detail and kindness of approach to residents were exemplary. Catering and food more excellent. Thank you for such a welcoming place.

Reply from Bev Ingram, Village Manager at Richmond Villages Painswick

Thank you for your kind comments Sarah, we are really pleased you enjoyed your stay with us and managed to get the rest and relaxation you needed.

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Review from Elizabeth H (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience

Both my parents lived here for the last three years of their lives. I cannot fault the care and assistance they were given. In every way, they were treated with dignity, kindness and compassion. The domiciliary care team, in particular, were exceptional. In no way does it shout "care home" more like a 4-star hotel.

Reply from Dawn Perrill, Senior Village Adviser at Richmond Villages Painswick

Thank you, Elizabeth, for your complimentary review, I know that I can speak on behalf of everyone here at Richmond Painswick when I say it has been our pleasure to look after and support your parents over the years.

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Review from Nicola I (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card
Overall Experience

July 2016 was a busy month - my father's 89th Birthday which was marked by staff and family alike - all sorts of kind gestures. Two social occasions for the village which gave great enjoyment to all involved and participating as well as to residents. The happy atmosphere which permeates Richmond Village Painswick is derived from high-level care and compassion as well as a pro-active positive approach which enhances quality of life and promotes a supportive environment which respects the needs and wishes of individuals.

Reply from Dawn Perrill, Deputy Village Manager at Richmond Villages Painswick

Thank you Nicola for your kind review, it is a pleasure having your Father as a resident in our care home and also to act as a support to you. Long may your Father's good health continue.

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Review from P C (Resident / Service User) published on 9 January 2016 Submitted via Postal Card
Overall Experience

Very happy, helpful staff. I was a little disappointed they didn't pop in to check although all the bells were answered cheerfully and promptly, it was leading up to Christmas with activities going on, I was encouraged to join these, overall felt safe and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 26 June 2026

We have a rarely available, beautiful room over looking the the hills and fields of Painswick. The room is for residential or nursing residents and you will receive 24 hour professional care from our very highly trained care staff, we also have a nurse on duty 24/7 that is there for you if required. We have a wonderful Activities team that bring our residents together for fun, stimulation and laughter. The care home dining room at lunchtime, the food is prepared and served by one of our highly trained chefs, the hostess she prepares you breakfast, and she delivers a waitress service to the table in the dining room at lunchtime, evening meals are served by the care team. The care home is full of life and we pride ourselves on the excellent care delivered.

News (9) & Events (0)

News
  • 11 Jun 2026

    Richmond Villages Painswick has officially been named an “outstanding employer” by Stroud College, having provided a work experience placement for Luc Platts, a 23-year-old student with visual impairment and additional...

  • 18 May 2026

    A retirement village in Painswick is this week celebrating a much-loved member of its team who has become an irreplaceable part of daily life for residents and colleagues alike thanks...

  • 18 May 2026

    A retirement village in Painswick has been nationally recognised for its exceptional dedication to resident health, happiness and quality of life having been awarded ‘Best for Wellbeing’ at the Care...

Upcoming Events

There are no upcoming events for Richmond Villages Painswick.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Richmond Villages Painswick.

Meet the Team (6)

Cheryl Cox
Cheryl CoxJob Title:Village ManagerJoined: 2019

Cheryl has proudly been part of Richmond Villages for the last five years. Bringing decades of experience to the role, Cheryl has quickly progressed to village manager, stepping up from her role as deputy village manager.

Commenting on her new appointment, Cheryl said: “I love making a difference to people’s day, whether that is with conversation or a simple smile. I never get tired of hearing our residents’ stories of the wonderful things they have done in their lives and supporting them in every way we can.”

Samantha Walker
Samantha WalkerJob Title:Head of CareJoined: 2025

I have worked in care for 33 years starting as a care assistant and qualified as a nurse in 2020. I have worked in elderly care, hospital-based care, and community nursing, but my passion has always been with elderly care. I have a Level 5 in management and have progressed my career to become the registered manager at Richmond villages Painswick. I look forward to welcoming you to our beautiful, homely care home.

Sonia Rimmer
Sonia RimmerJob Title:Domiciliary Care ManagerJoined: 2018

I live in Ebley with my husband and my dog. I have 2 sons and 3 grandchildren. I love spending quality time with my family, having days out, walks and going on holidays. I have a great love for nature and all animals but really love dogs.

I have worked in various care sectors since leaving college and very much enjoy supporting people to live happy and full lives. I have worked at Richmond Painswick for over 6 years now and really enjoy being part of the domiciliary team and the village team.

I have been working in care for over 30 years and I have an NVQ Registered Managers Award in Health and Social Care. I have worked with learning disabilities, mental health, and challenging behaviour before coming to Richmond retirement villages.

Stephanie Priestley
Stephanie PriestleyJob Title:Sales AdvisorJoined: 2015

I have had the pleasure of working for Richmond Villages Painswick since 2015 and enjoy my role as Village Adviser. I look forward to welcoming you to our village and supporting you and your family in your next adventure.

Zoe Ankhorn
Zoe AnkhornJob Title:Senior Head of HospitalityJoined: 2026

Zoe has worked in Restaurants and Hotels for 20 years, in the UK, America and Australia. While she was raising her two daughters, she made a move to work in education in a role which allowed her to work with students who had special education needs. Focusing on behavioural needs in secondary school students.

In July 2022, Zoe returned to Hospitality as Richmond Village's head of Hospitality in Richmond Village's Cheltenham. In 2026, she moved across to Richmond Villages Painswick as the Senior Head of Hospitality.

Stephen Chamberlain
Stephen ChamberlainJob Title:Head of Lifestyle and Wellbeing

My name is Steve, and I am Head of Activities at Richmond Painswick. I have over twenty years experience of working in the care sector, and believe in putting person-centred meaningful occupation, and engagement at the core of the activity provision at Richmond Painswick. From flower arranging, weekly crossword clubs, Bridge, public speakers, and musical entertainment to the larger themed and fund-raising events there is something on offer to suit all tastes, interests, and abilities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Villages Painswick to verify any information. View our terms and conditions. Richmond Villages Painswick has an Enhanced Service -more info.