Bupa Northampton Care Home

Richmond at Grange Park is a truly 5 star facility. Since Dad has been a resident (3 years) our lives have been transformed. We know, that when we are not with him, he is completely cared for. The staff care for him as if he is family. He is always well groomed, well fed, in his case, with a puréed meal and they spend time with him. He has said he loves living there and that the staff are wonderful. If anyone reading this, would like to ask any questions, I would be more than happy to answer them.

I cannot thank Richmond Village Care staff enough for making mom's final last months happy. God bless you all.

I would recommend Richmond to anyone who is having to look for care for a loved one.

My mother moved up into Meadows after having a fall in her flat (part of the independent flats within Richmond Northampton) All the staff wanted to know her routine, what she liked to eat, wear, etc. She was on a temporary care package, which was agreed to be reviewed after two weeks. The head of the care ward explained everything giving me confidence, but also knowing I could contact them anytime for updates on my mother's condition. Unfortunately my mother's health did not improve enough for her to return to independent living. The transfer into permanent residence on the Meadows was easy, again the head of care explained all the paper work. We, her family were encouraged to bring her personal things like family photo, furniture, and clothing. Again I was very grateful how all the different departments helped me to make it all happen. My mother is a high risk of falling resident, with all the pressure pads the care staff know when she is moving and may need assistance.

I would recommend the home to anyone especially if you are nervous about placing your loved one in a home.

The care our mother received was excellent. Kind, caring and considerate staff- nurses, carers. cleaners and catering. The lovely thing was that they looked after us too - to be cared for at such a difficult time is wonderful,.

The care for mum during November 2025 has been, as always, exemplary. The carers are kind, patient and compassionate. They always attend to all her needs the best they can, make her comfortable and make sure she has food she likes, encouraging her to eat without forcing her, and always respecting her wishes. She is given all the time she needs, never rushed, and nothing is too much for them to do. They have done a super job keeping her clean and comfortable. This month she stopped wanting to eat for a couple of days because of her teeth. Luckily, they managed to remove them, clean them and put them back in, all whilst maintaining her dignity and calm, so she did not get anxious or stressed. She has had all her needs met and is happy and content. The whole team looking after her could not have cared for her in a better way or shown any more kindness, and patience. Every day they work with dedication and professionalism and mum could not be happier and more comfortable.

My husband has been resident on the nursing care floor at Richmond for some 3 years and throughout that time his care has been excellent and consistently so. As his needs changed his care has been adapted accordingly to meet those needs. The staff keep me updated and liaise with me regarding his care and someone is always available to speak to me if I have my worries or concerns. He is always treated with kindness, dignity and respect by all the wonderful staff and this is extended to myself which always makes visiting a real pleasure. The home and the facilities provided are excellent as are all the amazing staff that contribute to making it so.

My Nan is aged 101 and has had a very tough time after a fall and month in hospital. The whole team have been compassionate and friendly and made my nan welcome and feel cared for. The Manager has been approachable and very professional. This is how care should be. Thank you all so much.

Excellent support for my Dad while he was there for 2 weeks recovering from a hospital stay. Staff were all friendly, thoughtful and so attentive. Dad raved about the food and - rather unusually - cleaned every plate for a fortnight! There were only 2 staff for the wing at night which meant quite a wait sometimes if more than 2 residents' buzzers went off, and the staff changeover into evening was very evident in the amount of contact that was possible. The home itself was spotless and kept at a reallly good temperature for older people who feel the cold. Everyone from the top management, the care staff and assistants and support staff genuinely seem to love their jobs and were all caring and thoughtful. My family wouldn't hesitate to recommend Richmond Villages.

I would like to personally thank the manager and one other staff member for their support in looking after mum.

My dad has been living at Richmond Village since 2016 and moved to the care floor in 2018. The care floor manager, nurses and carers are all very kind and caring, and always do their best to make my dad as comfortable as possible. Dad has extensive medical needs but he is cared for with kindness, understanding and compassion by all of the staff. I would thoroughly recommend Richmond Northampton.

My mother had always insisted she would never go into a care home but eventually conceded that at age 100, perhaps it would be wise. She then changed her mind again and didn't want to stay for the trial week at Grange Park we had arranged. However. we persuaded her to stay and by the end of the week she had been so welcomed, looked after and entertained that she admitted that she was really looking forward to moving into an apartment.

The care my dad receives is fabulous, the staff are so kind and caring, we can now sleep at night knowing his every need is met. Highly recommend Richmond, we looked at lots and he stayed elsewhere. This is the best by far.

After my mother had a fall, we were able to transfer her to the care floor. The nursing team are very professional. I am confident that she is in a safe place under the watchful eye of the health staff. Generally speaking, everyone with high needs is looked after exceptionally well.

The 'village' and gardens provide a lovely environment in which you can live an unfettered life. The staff are friendly, caring and have a positive attitude for one’s welfare. The rooms and their facilities are superb and maintained very well. The 'coffee shop' provides a talking and meeting place. Main meals are served communally and provide another socialising occasion. My experience during my three days was really excellent; most enjoyable and I felt I had been amongst friends. Would thoroughly recommend.

We are so pleased that we managed to get Mum into Richmond's care home for what turned out to be the last six months of her life. The staff at Richmond Villages showed great kindness and compassion to Mum and ourselves in her final days. The care was exceptional, and following her passing, we can at least take some comfort in the fact that we did our absolute best for her in securing her a place at Richmond Villages. Our mother was quite shy and didn’t find it easy to interact with anyone that wasn’t family; however, many of the staff formed bonds with her and regularly got her to smile and giggle whilst looking after her. Myself and my two sisters would all highly recommend this care home.

It's still early days, but I'm sure once they have time to settle in and enjoy the facilities that they will both really benefit from all Richmond Villages Northampton Care Home has to offer!

I feel satisfied and safe in the knowledge that my mum, the most precious person to me, is being cared for to a high standard in difficult circumstances. Top marks to Richmond Care Village, Northampton. - Thank you.

My mother, who has been at Richmond since 2013 and has lived in the Meadows since 2015, continues to receive care and attention of the highest order. I cannot overstate just how much it means to me, as a family member, especially as my wife has her own health challenges. The staff at Richmond enable me to focus on her needs in the certain knowledge that Mother is getting everything she needs and more. Particularly, communication is excellent and I always know if there is the slightest problem/issue which can then be dealt with in a timely fashion. I honestly believe that there is nowhere that my mother would receive better care. The staff's commitment to continuing excellence is to be commended.