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- Richmond Villages Northampton care home

The staff are very attentive and go out of their way to helpS F(Daughter of Resident/Service User)

The rooms and their facilities are superbRalph W(Respite Resident/Service User)

the team on the care floor are so kind and considerate of her needs and mine.V M(Daughter of Resident/Service User)

The staff are very attentive and go out of their way to helpS F(Daughter of Resident/Service User)

The rooms and their facilities are superbRalph W(Respite Resident/Service User)

the team on the care floor are so kind and considerate of her needs and mine.V M(Daughter of Resident/Service User)

Richmond Villages Northampton is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents.
With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection. Richmond Villages Northampton is an award-winning retirement village situated in Grange Park in Northampton, less than five minutes from the M1 motorway and less than an hour from both...
Care Provided by Richmond Villages Northampton
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Villages Northampton for full pricing details and T&Cs.
Contact Richmond Villages Northampton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Tracey Etheridge(Head of Care)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2017
Room Information
- Single Rooms (30)
Visiting
- Visitors welcome at any time. Please check-in and check-out at the reception desk.
Parking
- Free visitor parking is available on-site.
Richmond Villages Northampton Reviews (87)
Richmond Villages Northampton has a Review Score of 9.7 (9.660) out of 10, based on 11 reviews in the last 2 years.
Over all time Richmond Villages Northampton has 87 reviews.
Like anyone facing the difficult decision of how to best support a family member in their twilight years, my family and I approached the team at Richmond with a mixture of fear and trepidation. We needn't have worried. The exceptional level of professionalism of the team is only surpassed by their wonderful warmth, care and (dare I say it) love they show towards my mother. The values that are instilled in the team by the management are in fact instinctive in every member whether it is the catering folks, the care assistants or indeed the nursing staff. My mother's medical needs are complex but everything is taken in their stride. As I joke with the team "they are not here for the money"! Their calling is truly a vocational one and I am humbled by their kindness and dedication to provide the best care possible. If my life journey includes a stay in a care home I have already picked out my room.....
Thank you Mr C for your very kind words, they are much appreciated by all of the team.
My mother entered Richmond Northampton for End of Life Care, where she was a resident for about 7 weeks. The kindness of staff, where nothing was too much trouble to serve my mum and our extended visiting family, was truly outstanding. Careful pain management and medical professionalism, aligned with the love for a dying lady and her family, could not be better. The little touches, on the day we were called to expect my mum to pass away, a plate of sandwiches arrived for the family. The visits of staff outside their shifts went well beyond the call of duty.
At this precious moment in our lives, we are deeply grateful to those at Richmond. Their care, love and service is an example that, if followed, could revolutionise healthcare across our nation.
It was a privilege to look after your mother at the end of her life and support your family. We aim to make the experience as easy as possible in the very difficult circumstances that families find themselves.
Richmond Northampton is a place where you have total confidence that your elderly loved ones (parents) will be safe, looked after well and be happy.
When I hear of reports on the news about terrible care homes, I am grateful that we found Richmond. Richmond's biggest asset is it's staff who are kind and helpful. The domicillary care department is exceptional as we found out recently when our Mother started to need help.
There is much to entertain residents, so that the grey matter is kept going.
Staff are polite and helpful, many often go out of their way to help.
Food is excellent, though if I had it all the time it could become a little repetitive, not sure there is an answer to that though.
Thank you for taking the time to leave feedback. It is much appreciated.
All the staff provide a caring, supportive and joyful atmosphere for the residents and especially for my mum. I am confident that they have her best interest and wellbeing at heart. They actively include her in activities which they know she will enjoy and they give me peace of mind.
In the 3 months mum was in the home we experienced amazing care from all the staff. From the moment you were greeted at the reception it was exempt. Mum was treated with respect and dignity and we were welcomed any time of the day and able to make tea/coffee etc. whenever we needed. Mum unfortunately passed away on the 5th of October at the home but the end of life care was so brilliant. We could not have asked for more (she didn't have to go into hospital). The trained palliative care nurses are an absolute credit to the home. We cannot thank them enough.
Thank you so much for your kind words, I know they will be very much appreciated by the team who cared for your mother-in-law. Our best wishes go to you and your family at this difficult time.
This is an extremely well-run organisation. Of special importance to me is the staff who are without exception, lovely, happy and caring. Head of domiciliary care is a real asset to the village and goes out of her way to help. Food is very good as is the entertainment. Having seen other homes this is streets ahead. Not only do I feel my mum who has Alzheimer's is safe, well-fed and looked after but she is involved in activities in array I would never have imagined. This is down to the amazing team here, I would thoroughly recommend it to others.
Thank you so much for taking the time to review Richmond. We are delighted that your Mother is happy and receiving excellent standards of care and support. I will pass your kind comments on to all staff.
Lifestyle is excellent - very happy here.
A carer is on duty overnight but often it seems to be an agency worker, who is unfamiliar with the residents problems and sometimes speaks very poor English. This is most unsatisfactory.
Thank you for your feedback. All staff have received Peg Feed training by the District Nurse. The main agency member of staff that attends on occasion has worked at Richmond for two years and competencies have been completed.
I have lived here for just over a year as an independent person. I came because I wanted to be somewhere that had a lovely and caring community with a good variety of activities. The gardens are well set out and maintained - a good mixture of flowers and plants and a joy to walk in. People are friendly, good provision of meeting places. Good provision of transport for shopping and medical appointments etc.
Thank you for your feedback Mrs B, I will pass on your kind words to our Village Gardeners.
This is a first class (5 star) home for the elderly or disabled. One can choose assisted living or independent living living depending on one's financial and physical/mental circumstances. The suites (apartments) are one or two bed-roomed with a lounge, kitchen and bath/shower room. There are two floors (ground, first and second). Several public rooms (lounges, games, coffee, library, hair dressing salon, reception, therapy and as very spacious restaurant.) One floor is reserved for patients in need of care. The extensive grounds are superbly tended and used for many events.
Thank you for the review Mr & Mrs S, your feedback is very much appreciated.
The other issue raised was the unfortunate state of the adjoining butterfly garden. This too is being addressed and is in the process of being 'beautified'. Thanks to all concerned.
Other than that Richmond Northampton fully lives up to it's deserved reputation of being a caring, friendly and active Retirement Village.
My husband died about 2 years ago, and of course I am still here in my very nice flat and am very well looked after. Fortunately (though just 90) I do not yet need any medical care, but have made many good friends here and am very happy.
Thank you Leslie for your feedback, it is very much appreciated.
The wider facilities also provide a path to meeting future needs.
The approachability and responsiveness of the head of care is much appreciated.
'Rooms' and 'food and drink' not applicable in our case.
Thank you for your recent feedback Terence, we appreciate your informative response.
At Richmond Northampton all the staff I have had dealings with have always gone the extra mile to accommodate myself and the residents in what ever capacity is needed whether its a simple glass of water to something much bigger.
Thank you for your review Stuart; we always appreciate the time taken to complete these for the Village and appreciate the support you provide.
This is a very happy village, with good amenities and activities. The staff are very good and caring and always ready to listen. The restaurant is attractive and provides a varied menu and the food is very good.
We are really pleased that our parents are resident at Richmond Northampton. The care that is shown towards them is of a very high standard and staff appear to be genuinely interested in their residents.
On the rare occasions when things do not go well, this is rectified quickly and without a fuss. A real strength is clearly the staff but the efforts made to enable residents to participate in social activities is worth noting.
Our parents have really benefited from being at Richmond and now enjoy a much higher quality of life than they've enjoyed for many years.
Thank you Mr C for your feedback. It's nice to see a couple settle so quickly into village life, continuing an active lifestyle.
My only experience is Independent Living At Richmond. I am happy here because it offers security, companionship and activities relevant to my age. I am able to eat in the restaurant when I feel like it and can use the laundry service and housekeeping when required. The gardens are beautiful, and the apartments are airy and modern. Day trips and weekly visits to supermarkets assist those who can no longer drive. In addition we have an intercom to enable us to keep in touch with other residents and all staff. This is very important particularly to people living alone. Knowing there is a back up service when required, be it a medical condition or a breakdown in household appliances etc. is very reassuring. Quality of life is vastly improved living at Richmond, compared to just managing in a large house, being lonely and unable to keep up the standards we were accustomed to, when we were younger and active. This often results in depression and accidents in the home with no support.
Thank you for the review Jean, it is always helpful to have feedback from a resident that lives in one of our retirement properties.
The care at Richmond can only be described as outstanding. The flatlet he has in the main building has been made to look like his old flat in Surrey and he has fantastic support from the Domiciliary Care team. He loves the place and particularly likes his three meals a day in the excellently staffed and delightful restaurant. He thinks it is like being on a cruise.
The home is well managed, the staff are polite, respectful and friendly and know all the residents well. The buildings are clean, tidy and smell beautiful. The receptionists are efficient and helpful to residents and visitors alike as are the maintenance staff and the gardening team.
Dad really enjoys the regularly organised programme of entertainment and social interaction.
Our family is delighted with Richmond Northampton and we are sure that there will be a queue to register us as the next generation at Richmond when or if the time comes. Great value for money and a wonderful solution to our problems with Dad.
Thank you for your kind words Dr G. Your Dad is a real gentleman, a fabulous personality and has very quickly found his place in our community. We are very pleased that you chose us to play such a significant part in his life.
Had a very restful and peaceful holiday. Thought the apartment was very comfortable but would have preferred a disabled toilet as when you are in a wheelchair it is very difficult to use a normal toilet. The gardens where kept very nice with plenty of seating. I thought the food in the restaurant was varied. Plenty of things to do if you want to, if you want to join in.
Thank you very much for sharing your feedback, it's great to hear that you had a very restful & peaceful holiday. Please let us know when you're planning to return so we can discuss how we can best adapt our services & environment to make them as accessible as possible for you.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 23 Jun 2026
13 members of staff and their families from Richmond Villages Northampton have raised over £300 for Cynthia Spencer Hospice having come together to support its Colour Run. In addition to...
- 10 Jun 2026
Last week 13 classic cars roared into the grounds of Richmond Villages Northampton to be part of a special vintage car show that was hosted by the retirement home. Throughout...
- 19 Mar 2026
Residents at Richmond Villages Northampton have come together in a heart-warming show of community spirit, collecting and delivering a significant number of donations to The Salvation Army charity shop in...
There are no upcoming events for Richmond Villages Northampton.
Awards / Recognitions (12)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Richmond Villages Northampton
- 28 Feb 2023Recipient: Richmond Villages
Meet the Team (4)

I have been part of the Richmond Village Northampton family since October 2020 and am incredibly proud to be the Village Manager. Supporting our residents and helping to create a community where people feel safe, valued and truly at home is something I am deeply passionate about.
Every day, I am inspired by the wonderful residents who live here and by the dedicated team I have the privilege to lead. Building meaningful relationships with residents and their families is one of the most rewarding aspects of my role, and I believe that taking the time to listen, understand and support everyone makes all the difference.
My approach is guided by Bupa’s values of being Caring, Brave and Responsible. Whether it’s finding ways to enhance the resident experience, supporting colleagues to be their best, or ensuring the village continues to thrive, I am committed to putting residents’ wellbeing and happiness at the heart of every decision.
Richmond Village Northampton is a very special place, and I feel fortunate to be part of such a vibrant and supportive community. It is a privilege to play a role in helping our residents live independently, confidently and with the peace of mind that support is always available when needed.

I have worked at Richmond Northampton since 2016 working my way up from a carer, Senior carer, Team Leader and now Head of Care. I have been in care for 30 years. I have always been passionate about Care and love working for Richmond Northampton with our amazing Care Team and our wonderful residents.

Hello, I’m Karen Chaplin, Domiciliary Care Manager at Richmond Villages Northampton.
I have dedicated the past 38 years to working within healthcare settings, collaborating closely with allied professionals across a wide range of disciplines—including nursing, occupational therapy, and staff training.
My journey in care began in my twenties, and it quickly became more than just a career—it became a vocation. I continue to feel deeply passionate about the work I do and the people I support every day.

I have been working at Richmond Villages Northampton for just over a year now and thoroughly enjoy helping people make their decision to move into our retirement village. Ensuring I provide my customers with the best possible experience and meet their specific needs is essential. Before working at Richmond Villages, I worked in property sales and customer service roles, mainly within estate agency and new home sales.
It’s a great privilege to be able to demonstrate to people the warm and welcoming lifestyle provided by Richmond Villages.
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