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- Richmond Villages Northampton care home

The staff are very attentive and go out of their way to helpS F(Daughter of Resident/Service User)

The rooms and their facilities are superbRalph W(Respite Resident/Service User)

the team on the care floor are so kind and considerate of her needs and mine.V M(Daughter of Resident/Service User)

The staff are very attentive and go out of their way to helpS F(Daughter of Resident/Service User)

The rooms and their facilities are superbRalph W(Respite Resident/Service User)

the team on the care floor are so kind and considerate of her needs and mine.V M(Daughter of Resident/Service User)

Richmond Villages Northampton is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents.
With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection. Richmond Villages Northampton is an award-winning retirement village situated in Grange Park in Northampton, less than five minutes from the M1 motorway and less than an hour from both...
Care Provided by Richmond Villages Northampton
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Villages Northampton for full pricing details and T&Cs.
Contact Richmond Villages Northampton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Tracey Etheridge(Head of Care)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2017
Room Information
- Single Rooms (30)
Visiting
- Visitors welcome at any time. Please check-in and check-out at the reception desk.
Parking
- Free visitor parking is available on-site.
Richmond Villages Northampton Reviews (87)
Richmond Villages Northampton has a Review Score of 9.7 (9.660) out of 10, based on 11 reviews in the last 2 years.
Over all time Richmond Villages Northampton has 87 reviews.
My wife has had the best care at Richmond Northampton anyone could ask for. Nothing is too much trouble from any of the staff and the medical treatment is second to none. I would recommend Richmond Northampton for its very high standards and quality.
Thank you for taking the time to share your feedback, it is very much appreciated by all of us at Richmond Village.
From the first contact, we met with kind and efficient help. After admission, I knew we had made the right choice under sad and difficult home conditions. Not only is my partner receiving all the help and care he needs but I am made to feel so welcome.
Thank you for your very kind comments. I am so pleased we could help and have made this difficult time for you a little easier.
The staff and facilities are positive, healthy and hugely supportive to all family members in a difficult situation. We remain hugely grateful.
Thank you for this lovely review, It's great to hear such kind words said towards the staff and village. Your father has settled in really well and is a pleasure to spend time with.
Would absolutely recommend this fantastic care home, my Mum is always happy. The staff are friendly and very professional and the food is excellent. We are always made to feel welcomed. The place is spotlessly clean and it's how a care home should be.
The staff at Richmond feel very honoured by your kind review, thank you so much. It’s wonderful to see how quickly your mother has settled into to life At Richmond and to hear that she enjoys all the marvellous facilities.
My Mum has lived at Richmond Village in the dementia care unit for several months now. From the first visit, I felt that this place was right for Mum and far better than her 2 previous homes and the numerous other homes I had viewed. The physical environment is beautiful. Large, light, stimulating, yet also calm and homely. The quality of the catering is amazing. However, the main reason that it is such an amazing place is the staff. The care staff are just so good. They are patient, caring, funny, engaging, and interested. They care and get to know each resident and family and tailor their interactions accordingly. The support staff are equally welcoming and friendly. I cannot recommend the dementia unit at Richmond Village highly enough.
Thank you so much for your very kind words. We like to think we have an amazing team and will continue to work very hard to make sure it stays that way; but it means so a great deal more to us all when the plaudits come from a family member. Thank you again for taking the time to share your feedback, it is very much appreciated.
My mother was treated with kindness and the care provided was very good. We visited almost every day and were given updates on her condition. When difficulties arose we were informed almost simultaneously by both my mother and the staff and a plan was put in place to overcome whatever the problem was. All the staff at Richmond Northampton were friendly and welcoming.
Thank you for taking the time to share your feedback and for your kind words, they are very much appreciated.
My wife was discharged from hospital after 3 weeks of treatment. I arranged for her to have 1 week of respite care at Richmond Village Northampton. She received excellent care which made the transition back to home an easy one.
Thank you for the lovely review. We are very pleased to be of service and that your wife is now back home.
The care for my mother was exemplary with kind, caring staff and a beautiful environment.
Thank you so much for such a glowing review. Your mother is loved by the staff very much and will be truly missed.
Brilliant staff, peaceful, enjoyable, caring. Recommend to all friends. Advice given on request.
Thank you very much for taking the time to share your feedback, it is very much appreciated.
We have been very kindly and efficiently helped with a prospective purchase. Everyone we have come into contact with has been professional and yet friendly. All the advice has been thoughtful and carefully tailored to our needs.
Thank you for your lovely review P K, on behalf of the staff and residents you've made friends with it was an absolute pleasure for us all to have met you on your stay here at Richmond and we are all looking forward to you moving into the village with us soon.
An excellent place to live, staff very friendly, thoughtful and caring.
A very happy atmosphere, nothing seems to be too much trouble, the ticked boxes say it all!
Thank you Joy so much for the lovely review, You always light up a room when you enter and its always a great pleasure seeing you enjoy yourself everyday.
Caring and compassionate with respect for all. My father is getting involved every day in an observational way. But there are signs of greater understanding.
All staff have got to know my father within 3 months and I am extremely impressed with the level of care.
She has always had the greatest care taken of her and all the staff have treated her with the greatest kindness.
She has been very happy and has joined in the activities.
They even started a poetry group for her as they know how fond she is of poetry.
This has become a firm favourite with many more residents joining in.
Thank you so much for taking the time to complete a review of Richmond Village Northampton. We are delighted that you feel your Aunt is being well looked after and that she enjoys taking part in our plethora of activities every single day. Our staff are passionate about all our residents receiving the highest standard of care at all times.
My Mum had been to two nursing homes prior to Richmond Village. The difference is hard to describe. For the first time, we are so happy with Mum's care. All the staff are so friendly and caring, not jus tot Mum but to all our family. The accommodation is a different class. I describe to like a 5 star hotel. The food is out of this world, plenty of activities going on. It was the best decision we could have made. I would highly recommend.
This is the sixth residence my mother has had in 13 months. When she arrived she was confused and grieving, eventually appearing to require end of life care. The home informed me and continued to offer me and my mother excellent support and care. Staff have enabled my mother's diabetes to be appropriately managed so that her blood sugar is largely stable. My mother is bed-bound but recently she has been moved in a wheelchair to other parts of the house so that she can meet other people. She is always treated with good humour, dignity and respect. She periodically responds openly and is much more settled and becoming more herself despite significant challenges. I would not hesitate to recommend Richmond Northampton for care needs.
Thank you very much for taking the time to share your feedback, it is very much appreciated.
Perfectly happy with great care and attention.
Thank you for taking the time out to write a review Mr Kenneth R. We work hard to make sure we provide the highest possible standards of care, we are delighted to hear that our staff are looking after you so well.
As a family, we are immensely grateful to all the wonderful, dedicated staff at the Richmond Village Care Home.
Because of your dedication, care and compassion our dear mother's last few weeks of life were made painless, peaceful and dignified. You will always be in our hearts - thank you.
Thank you for your very kind words Mr P.
The emergency call system is maintained well and someone is always just a few minutes away if a resident in difficulty.
I am confident that my Mother is known to the team and it will be a two-way street moving forward as she requires more assistance.
Over the last ten months, my mum has received the best possible care and attention you could ever hope for. All members of staff do all they can to make mum feel safe and secure. This to our family is crucial particularly as mum is coming to the end of her life. Everyone who is connected to Richmond Northampton are sensitive to this issue that has a big impact on our family. They care and they listen to any suggestions as to how mum is feeling and our worries are immediately acted on - so professional.
Thank you very much for taking the time to share your comments; it means a great deal to our whole team to know that their efforts are appreciated.
The staff are excellent, kind and giving and have enabled our parents to live their lives to the full in a safe and stimulating environment.
We would all heartily recommend Richmond Village.
Thank you for your feedback.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 23 Jun 2026
13 members of staff and their families from Richmond Villages Northampton have raised over £300 for Cynthia Spencer Hospice having come together to support its Colour Run. In addition to...
- 10 Jun 2026
Last week 13 classic cars roared into the grounds of Richmond Villages Northampton to be part of a special vintage car show that was hosted by the retirement home. Throughout...
- 19 Mar 2026
Residents at Richmond Villages Northampton have come together in a heart-warming show of community spirit, collecting and delivering a significant number of donations to The Salvation Army charity shop in...
There are no upcoming events for Richmond Villages Northampton.
Awards / Recognitions (12)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Richmond Villages Northampton
- 28 Feb 2023Recipient: Richmond Villages
Meet the Team (4)

I have been part of the Richmond Village Northampton family since October 2020 and am incredibly proud to be the Village Manager. Supporting our residents and helping to create a community where people feel safe, valued and truly at home is something I am deeply passionate about.
Every day, I am inspired by the wonderful residents who live here and by the dedicated team I have the privilege to lead. Building meaningful relationships with residents and their families is one of the most rewarding aspects of my role, and I believe that taking the time to listen, understand and support everyone makes all the difference.
My approach is guided by Bupa’s values of being Caring, Brave and Responsible. Whether it’s finding ways to enhance the resident experience, supporting colleagues to be their best, or ensuring the village continues to thrive, I am committed to putting residents’ wellbeing and happiness at the heart of every decision.
Richmond Village Northampton is a very special place, and I feel fortunate to be part of such a vibrant and supportive community. It is a privilege to play a role in helping our residents live independently, confidently and with the peace of mind that support is always available when needed.

I have worked at Richmond Northampton since 2016 working my way up from a carer, Senior carer, Team Leader and now Head of Care. I have been in care for 30 years. I have always been passionate about Care and love working for Richmond Northampton with our amazing Care Team and our wonderful residents.

Hello, I’m Karen Chaplin, Domiciliary Care Manager at Richmond Villages Northampton.
I have dedicated the past 38 years to working within healthcare settings, collaborating closely with allied professionals across a wide range of disciplines—including nursing, occupational therapy, and staff training.
My journey in care began in my twenties, and it quickly became more than just a career—it became a vocation. I continue to feel deeply passionate about the work I do and the people I support every day.

I have been working at Richmond Villages Northampton for just over a year now and thoroughly enjoy helping people make their decision to move into our retirement village. Ensuring I provide my customers with the best possible experience and meet their specific needs is essential. Before working at Richmond Villages, I worked in property sales and customer service roles, mainly within estate agency and new home sales.
It’s a great privilege to be able to demonstrate to people the warm and welcoming lifestyle provided by Richmond Villages.
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