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Richmond Villages Northampton

Bridge Meadow Way, Grange Park, Northampton, Northamptonshire NN4 5EB
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The staff are very attentive and go out of their way to helpS F(Daughter of Resident/Service User)
Richmond Villages Northampton, Northampton
The rooms and their facilities are superbRalph W(Respite Resident/Service User)
Richmond Villages Northampton, Northampton
the team on the care floor are so kind and considerate of her needs and mine.V M(Daughter of Resident/Service User)
Richmond Villages Northampton, Northampton

Richmond Villages Northampton is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents.

With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection. Richmond Villages Northampton is an award-winning retirement village situated in Grange Park in Northampton, less than five minutes from the M1 motorway and less than an hour from both...  

Care Provided by Richmond Villages Northampton

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,725From £1,975
Residential Dementia CareFrom £1,865From £2,115
Nursing CareFrom £1,725From £1,975
Nursing Dementia CareFrom £1,992From £2,242

Contact Richmond Villages Northampton to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tracey Etheridge(Head of Care)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site.

Richmond Villages Northampton Reviews (87)

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9.7

Richmond Villages Northampton has a Review Score of 9.7 (9.660) out of 10, based on 11 reviews in the last 2 years. Over all time Richmond Villages Northampton has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from C S (Daughter of Resident) published on 2 February 2023 Submitted via Website
Overall Experience
My mother has been in this nursing home for two years now with complex needs and I have never had any qualms about the care she has been given. At times I have been anxious and fretful over my mother but this has always been received with patience and empathy. I have found the staff and manager to be receptive to any concerns and addressed them promptly and with efficiency.
If someone needs to be in a nursing home I have found this one to be one of the best. This home is always well furnished and spotlessly clean with no unpleasant odours.
The staff attend to all my mother's needs daily including all personal care and I have had no issues with this.

I have found the staff to be kind and helpful and more importantly, my mother has had no concerns either.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your review. We are so happy to hear that you are reassured knowing your mother is well cared for in our home. Thank you for choosing Richmond Villages.

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Review from P P (Daughter of Resident) published on 2 February 2023 Submitted via Website
Overall Experience

Mum has been a resident on the care floor at Richmond Village for 18 months, and while it took her a little while to settle in, I am so very glad that we made the decision to move her there. The care staff are so kind towards Mum and very reassuring and there is a lot of love around Mum. The facilities are excellent, and the quality of the accommodation is good. With such a broad range of activities to keep Mum amused and engaged in everyday life, and such high standards of care, I have peace of mind knowing that Mum is safe and being very well looked after. On the rare occasions when issues have arisen, these matters have been promptly and thoroughly investigated, and fully resolved.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your lovely review. We are so happy to hear that you have peace of mind knowing that your mum is safe and well cared for. Thank you again for your feedback.

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Review from Jane Q (Daughter of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

The staff at Richmond are kind, friendly and helpful, whether working in catering, cleaning, domiciliary care or arranging social activities. My father was keen to keep his own independence, and we feel much happier knowing the level of care he receives. Communication is super and we can check his notes every day, as well as talking to people if need be. This is a super retirement village.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

We appreciate you taking the time to leave us a review. We are so happy to hear that you find it reassuring to know that your father is safe and cared for. Thank you for choosing Richmond Villages.

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Review from Ian M (Son of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

Mam went into an assisted living suite for a week's trial with a view to buying and moving in, Which she has decided to do. From initially viewing the place and throughout, everyone has been a pleasure to deal with, and Mam had a really enjoyable week. The quality of the accommodation, the facilities and the helpfulness of all the staff can't be faulted. There are so many interesting events going on every day that Mam needed a rest when she came out! Can't wait for her to move in so she's near us, and we have the peace of mind that she's safe, has things to keep her occupied during the day, and she's looked after while keeping some of her independence.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your lovely review. We are happy to hear that your Mum enjoyed her trial, and we certainly look forward to her coming back to stay with us too.

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Review from Kathryn L (Daughter of Resident) published on 28 November 2022 Submitted via Website
Overall Experience

The team at Richmond helped mum move in with minimal disruption and continued to help her settle and to deal with her early worries. I'm really happy she has such support and care around her and some great activities to help her feel part of a new family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your feedback. We are glad to hear that the support provided helped your mum feel at home quickly. Please do let us know if there is anything further we can do to make her feel as comfortable as possible.

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Review from Rebecca C (Daughter of Resident) published on 28 November 2022 Submitted via Website
Overall Experience

My mother has stayed here for a two-week respite and absolutely loves it. The suite she has used is beautifully furnished and the shared lounges are comfortable and spacious. The dining room is of a very high standard and the food served is of excellent quality. The service and care my mother has received have been wonderful and she is looking forward to staying there again.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your lovely review. We are so happy to hear that your mother enjoyed her stay with us and we look forward to seeing her again soon.

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Review from Virginia Q (Daughter of Resident) published on 1 November 2022 Submitted via Website
Overall Experience
The carers are all lovely and could not have done more to put my father and us at our ease and to support him.
In every way, they are always kind and gentle.
The grounds are beautiful and a pleasure to walk around.
The food is excellent and lots of choices.
Although the apartments are very nice a few of the facilities have not been designed for older people eg the way the showers work, and the signs around the home are poor for people with poor memories I think having a special carer who could mentor or be with new people more frequently in the first couple of weeks would be really helpful.

Overall though this is a lovely place and we have been made to feel very welcome

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Review from H B (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience
The care floor manager is extremely responsive to my mother's and family's needs.
The carers are very kind and attentive.
The ancillary staff are friendly and very caring as well.

The nursing staff are thorough, professional and very kind. They update the family regularly.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your feedback. It is always so nice to hear our staff described as caring, attentive and kind. Thank you for choosing Richmond Villages.

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Review from E L (Wife of Resident) published on 27 September 2022 Submitted via Website
Overall Experience
My husband has been a resident at Richmond Village Northampton since October 2021. He has been looked after and cared for with patience and expert knowledge and I have nothing but praise for all the staff. I could not wish for better care for him which gives me great peace of mind knowing that he is in such good hands. I was doubtful when he first came here when I was no longer able to care for him as I had had no contact with care homes previously and did not know what to expect but my worries were soon overcome when I saw how caring the staff were.

I now live on site so am able to visit him at any time and for as long as I please so that, too, is a comfort. I am always made welcome when I visit and that, too, is a comfort when we are now no longer able to live together.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your lovely review. We are so happy to be able to help support you both and it is lovely to hear how much this means to you. Thank you for choosing Richmond Villages.

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Review from J H (Respite Resident) published on 26 September 2022 Submitted via Website
Overall Experience

I was operated on at the General Hospital and since I live alone my daughter found Richmond Village rehab facility nearby. I came to the village and was greeted by friendly staff who found me a haven where I could recuperate. The caring staff have been wonderful in looking after me in a tricky period of my recovery. Nothing is too much trouble for them. All the staff including those responsible for cleaning, supplying food, medication, caring have been excellent.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your feedback. We are happy that we were able to look after you and help you on your way to recovery. Thank you for choosing Richmond Villages.

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Review from Miriam F (Daughter of Resident) published on 29 August 2022 Submitted via Website
Overall Experience

My mum went to Richmond Village following a brief stay in hospital. She was unwell entering the care floor. The staff contacted me and spent hours talking to me and my family about a care plan, my mum's needs and wishes, what sort of person she was and her whole life history. Following this, I cannot speak highly enough about every single member of staff who came into contact with my mum and us as a family. The genuine care was second to none which was obvious to us every time someone walked into the room and her face lit up with a beaming smile as she could no longer speak or communicate effectively. The staff discussed an end of life care plan with us which was put into place and gave us as a family such amazing comfort as she died.

There are not enough words to praise the amazing staff, the genuinely lovely atmosphere and environment of Richmond Village and as a whole family we could not recommend Richmond Village Northampton highly enough

Reply from David Mclean, Customer Service Adviser at Richmond Villages Northampton

Thank you for taking the time to leave your lovely review. It is always nice to hear words like "amazing support" and "genuine" being used to describe our care and to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling...  

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Review from M M (Daughter of Resident) published on 5 May 2022 Submitted via Postal Card
Overall Experience

Mum spent two weeks in nursing care and I can't praise the staff more highly. Mum was happy, extremely well looked after and fully entertained during her stay. Her room was beautiful, the food was excellent and mum's needs were well and truly catered for. I highly recommend Richmond Villages.

Reply from Amanda Barnes, Customer Service Adviser at Richmond Villages Northampton

Thank you for taking the time to leave your review, It is lovely to hear that your mum was happy and enjoyed her stay with us and enjoyed the entertainment we had to offer. Thank you for your recommendation.

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Review from J B (Daughter of Resident) published on 29 April 2022 Submitted via Website
Overall Experience
Thank you to all the staff who help to look after mum on the Care Floor and give her the 24/7 nursing care she now needs. We really cannot thank you enough.
The care mum receives is second to none. Her physical and mental health needs are complex, but everyone has taken the time to get to know her and how to offer her the best support they can.
Without exception, the staff are professional, warm and caring. Everyone – from the cleaning and laundry staff, hairdressing, catering, entertainment, the carers and the nursing team, to the admin and management staff – they all deal with mum sympathetically and tenderly.
As a family, we feel welcome and supported too – from the minute we walk through the door. Communication between the staff and us is excellent. They don’t hesitate to pick up the phone to discuss any issues and nor do we.

Thank you again. Managing the care of an elderly relative can be difficult and distressing, but you are managing to make it that little bit easier.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your feedback. It is so nice to hear that you feel well supported by everyone and that all our staff are warm and caring. Thank you again for taking the time to leave us your review.

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Review from Emma D (Daughter of Resident) published on 13 April 2022 Submitted via Website
Overall Experience

I have really appreciated the tailored care and focus on making my mother the best that she can be shown by all the Richmond care nursing and care team. Mum’s progressing dementia caused a sharp deterioration in her health and well being, prompting the need for us to seek residential care. The individual nature of the care plans and consistent, thoughtful approach to improving Mum’s health and well being shown by the team in Northampton, is having a positive effect. There is a clear improvement in Mum’s health and a lifting of her spirits, as there is a focus on what she can do and what she might enjoy. I am particularly impressed by the focus on understanding individual needs and likes/dislikes exhibited by the team, which has helped Mum begin to thrive in her new environment. All the care team, including the reception team, have thoughtfully supported Mum and my family through the difficult transition to permanent residential care.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your lovely review. We are so glad that the care and dedication of our staff are having a positive effect on your mum. It is so nice to hear that everyone helped support you through this transition period and that mum's health and well being is now improved. Thank you for choosing Richmond Villages.

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Review from Phil A (Son of Resident) published on 5 April 2022 Submitted via Website
Overall Experience

Richmond Northampton continues to offer outstanding service, wonderful activities, fabulous food, and above all genuine care for my mother. Mum has now been with Richmond for nearly three years and what is noticeable is that there is very little turnover of staff, something which is unusual for this sector. The nursing team has remained almost constant throughout this time and they are all skilled, caring and call me whenever there is any concern or development with my mother's situation. The care team constantly amaze me with their professionalism and their care for my mother and all other residents of the home. And, how the activities team are able to entertain and keep active, the residents with a variety of different and new, stimulating activities, I will never know. Once again, thank you to everyone from the care floor manager, to her deputy, the nursing team, all the health care assistants, the activities team and also the wonderful receptionists who treat us all brilliantly

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for taking the time to leave us a review. It is always so nice to hear from family members feeling like their loved one is cared for and well looked after. Thank you again for your kind words.

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Review from Lisa J (Respite Resident) published on 8 March 2022 Submitted via Website
Overall Experience

My father came to this home after a very short stay in hospital in November 2021. He had broken his arm and his mobility was not good, so I knew it would be difficult to manage him at home. I made a call to the home as I was so worried how I would cope and straight away the Care Manager reassured me that they could look after dad until he could improve. My father had stayed here previously last year for a respite break and I know he was happy with the company of all the staff. On this occasion it was more difficult for him, as his vascular dementia and his mobility had deteriorated which caused him more frustration, but the excellent team of staff worked hard to pick up his spirits and help him on the transition to coming home. I engaged with a private physiotherapist who went in to help my father with his mobility and they were always accommodating and supportive. All of the staff are so professional, friendly and welcoming and this creates a really lovely atmosphere within the home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for taking the time to leave your review. We are so glad to have been able to care for your father and help with his recovery and transition back home. Thank you again for choosing Richmond Villages.

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Review from Georgina F (Daughter of Resident) published on 29 December 2021 Submitted via Postal Card
Overall Experience
Extremely happy with the level of care, compassion, and focus afforded to my mother. She has received passionate and tailored care based on her needs, requirements, and preferences to make sure the outcomes are the best they can be. The care and medication is adapted based on her responses to ensure it remains beneficial.

Staff are very supportive to me, there are always staff visible and present when I visit. Communication is open.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Richmond Villages Northampton

Thank you for your feedback. We are glad to hear that you are extremely happy with the care your mother is receiving at Richmond Village Northampton. Thank you again for taking the time to write us your review.

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Review from J F (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card
Overall Experience

After visiting many nursing homes, I decided that Richmond Villages Northampton was by far the best option and on reflection the best decision, for respite. After only 3 weeks it became apparent that my mother was very comfortable in her surroundings. The care and kindness of all the management and nursing staff is amazing, nothing is too much trouble. I have now made the difficult decision to leave her there on a residential basis. I cannot thank the support from them all.

Reply from Joanne Hughes, Village Manager at Richmond Villages Northampton

Thank you for the review and very kind words. It is a privilege to care for your mother and support her family around her.

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Review from Diana J (Sister of Resident) published on 7 June 2021 Submitted via Postal Card
Overall Experience

The care of my sister was excellent, she is suffering from Progressive Supranuclear palsy. The head of care and her deputy were very helpful and kind. Their observations resulted in a transfer to local hospice and subsequent changes in medication. The only problem I encountered was trying to get through on the telephone to either the main number or nursing - it was always voicemail. So communications were not always easy.

Reply from Matthew Evans, Manager at Richmond Villages Northampton
Thank you for your very kind and generous feedback.

We are aware of sporadic telephony issues recently, so please accept our apologies for any inconvenience caused. Our telephony system is due to be replaced imminently, so we do recognise the problem and are doing all we can to sort it out quickly. Thank you for your patience in the meantime.

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Review from V J (Resident / Service User) published on 14 May 2020 Submitted via Postal Card
Overall Experience

My respite care was extremely good. The staff was friendly, caring and professional. My stay was nothing but enjoyable and beneficial for me after a hip operation. If I had to, I would definitely opt to stay at the Richmond.

Reply from Liam Donovan, Senior Village Adviser at Richmond Villages Northampton

Thank you so much for such a lovely review; it was a pleasure meeting you and your family. The care team have asked me to send their best wishes and to tell you they're missing you greatly. Please come back and see us and the residents for tea and cakes when its safe to do so.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 23 Jun 2026

    13 members of staff and their families from Richmond Villages Northampton have raised over £300 for Cynthia Spencer Hospice having come together to support its Colour Run. In addition to...

  • 10 Jun 2026

    Last week 13 classic cars roared into the grounds of Richmond Villages Northampton to be part of a special vintage car show that was hosted by the retirement home. Throughout...

  • 19 Mar 2026

    Residents at Richmond Villages Northampton have come together in a heart-warming show of community spirit, collecting and delivering a significant number of donations to The Salvation Army charity shop in...

Upcoming Events

There are no upcoming events for Richmond Villages Northampton.

Awards / Recognitions (12)

Accreditations

Meet the Team (4)

John Akers
John AkersJob Title:Village ManagerJoined: 2020

I have been part of the Richmond Village Northampton family since October 2020 and am incredibly proud to be the Village Manager. Supporting our residents and helping to create a community where people feel safe, valued and truly at home is something I am deeply passionate about.

Every day, I am inspired by the wonderful residents who live here and by the dedicated team I have the privilege to lead. Building meaningful relationships with residents and their families is one of the most rewarding aspects of my role, and I believe that taking the time to listen, understand and support everyone makes all the difference.

My approach is guided by Bupa’s values of being Caring, Brave and Responsible. Whether it’s finding ways to enhance the resident experience, supporting colleagues to be their best, or ensuring the village continues to thrive, I am committed to putting residents’ wellbeing and happiness at the heart of every decision.

Richmond Village Northampton is a very special place, and I feel fortunate to be part of such a vibrant and supportive community. It is a privilege to play a role in helping our residents live independently, confidently and with the peace of mind that support is always available when needed.

Tracey Etheridge
Tracey EtheridgeJob Title:Head of CareJoined: 2016

I have worked at Richmond Northampton since 2016 working my way up from a carer, Senior carer, Team Leader and now Head of Care. I have been in care for 30 years. I have always been passionate about Care and love working for Richmond Northampton with our amazing Care Team and our wonderful residents.

Karen Chaplin
Karen ChaplinJob Title:Domiciliary Care Manager

Hello, I’m Karen Chaplin, Domiciliary Care Manager at Richmond Villages Northampton.

I have dedicated the past 38 years to working within healthcare settings, collaborating closely with allied professionals across a wide range of disciplines—including nursing, occupational therapy, and staff training.

My journey in care began in my twenties, and it quickly became more than just a career—it became a vocation. I continue to feel deeply passionate about the work I do and the people I support every day.

Zena Williamson
Zena WilliamsonJob Title:Senior Village AdvisorJoined: 2023

I have been working at Richmond Villages Northampton for just over a year now and thoroughly enjoy helping people make their decision to move into our retirement village. Ensuring I provide my customers with the best possible experience and meet their specific needs is essential. Before working at Richmond Villages, I worked in property sales and customer service roles, mainly within estate agency and new home sales.

It’s a great privilege to be able to demonstrate to people the warm and welcoming lifestyle provided by Richmond Villages.

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