Richmond Villages in Warwickshire | 1 Care Home

Review of
Richmond Bede Village
from Robert H (Son of Resident) published on 12 September 2025 Submitted via Website • Report

Overall Experience

My mum was a resident at Bede Village for 8 months. She was a 91 year old Alzheimer sufferer. We looked at a number of care homes and from our limited knowledge Bede seemed to be the most well staffed and caring. Mum moved into Bede in October 2024 and thoroughly loved her time there. I live in Spain

so it was difficult for me to visit on a weekly basis, however not for one moment did I ever question the care my mum was receiving. Whenever I visited all of the staff were welcoming and ensured I was updated on any change in Mum's condition. Those carers who had more of a day to day interaction with my mum showed her great respect and care when helping her with her day to day living. The nursing staff were very professional and prompt in responding to any medical concerns either Mum or we had. Mums care was beyond anything that either I or my sisters could manage, however everyone concerned at Bede ensured that Mum was at "home" was well cared for, and felt happy.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you so much for taking the time to write this review, your words are very kind. It was a pleasure to care for your Mum and lovely to get to know you and your family.

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Review of
Richmond Bede Village
from Tina C (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

Following the death of my step-father in September 2024, we, as a family, had to make the very difficult decision to encourage Mum to move from her beautiful home in Spain to the U.K.
Drs in Spain had said our Mum was not 'safe' to live alone.
We visited Bede village and were overwhelmed by the kindness

of all the staff, the facilities available and the quality of the accommodation and the services provided.
Mum spent a few days at Bede on a trial. She thoroughly enjoyed her stay and we began the process of purchasing an apartment. This went very smoothly, thanks to the expertise of the sales staff.
Mum moved into Bede village in April 2025. She has settled in very well and is happy, which as a family, is our main concern.
Every member of staff we have dealt with has helped with any queries.
Mum enjoys having her meal in the restaurant at lunchtime with her new friends and participates in lots of the activities, which are very varied.
Thank you to you all.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your kind words, we are glad Mum has settled in and enjoying life at Bede

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Review of
Richmond Bede Village
from Mandy T (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

The care given to my mum by all the staff at Richmond Nursing Home, was outstanding. It's not what you do, it's the way that you do it that makes all the difference. The staff, were professional, kind, caring, they engaged with my mum at all times ensuring that her personal needs were met. Certain staff,

went over and above, with their one to one caring, nursing, nutritional, housekeeping, laundry, admin and managerial roles to ensure my mum's need's were not just met, but exceeded. They also took care of me when required.

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you so much for your kind words, I will pass this onto the team. It was a pleasure to get to know you both and care for Mum.

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Review of
Richmond Bede Village
from Linda C (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

When my Mums health deteriorated, we as a family had to make the difficult decision to move our dear Mum, aged 99 years into a nursing home. We are so glad we found Bede. Mums final months were spent contentedly, the care was outstanding, the team are so dedicated. We were totally supported and able

to make many happy memories with Mum, from sing-alongs to walks in the grounds, games of cards, face painting, and family meals together, such treasured memories. During such a difficult time Mum was surrounded by an environment of dedication, care and great fun and laughs along the way and for that we are forever thankful.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for taking the time to write these very kind words. I always love to here that Richmond Bede help make some nice memories for families in what is a very sad timw

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Review of
Richmond Bede Village
from Irene A (Niece of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

Because of the seriousness and rapid decline of her health due to her illness our Aunty was only a resident at Richmond Lodge for a few weeks but in that short time her family realised that Aunty had made the right decision and that Richmond Lodge was the perfect place for her.

The level of dedication,

kindness, and care given to Aunty by all members of staff, especially the wonderful medical team of nurses was immeasurable. We would like to thank you all for making Aunty's last few weeks so bearable.

We found Richmond Lodge to be a happy and very pleasant environment to be in and would recommend it to anyone thinking of taking that extra step into much-needed care.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your kind words, I am very proud of everyone who works here, they are very dedicated to our residents and their families

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Review of
Richmond Bede Village
from Sandra G (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

My Mother who had always lived in her own home, moved to Bede Village in July 2024 living there until she died in Dec 2024. It is such a lovely place to take care of loved ones; staff are wonderful and have such an excellent team spirit. Mum's room was excellent and the food very good too. Nothing was

too much trouble for all the staff. As well as the excellent carers, staff from catering, laundry, and cleaners were always "popping in" to have a chat. There was always lots going on: singers, musicians, card games and, my Mum's particular favourite, local school children visiting. Mum was happy, enjoying the food, the care and attention she received. When we visited we were made very welcome. In Dec, Mum's health deteriorated and the staff were so dedicated in helping her and supportive to the family. Mum died peacefully 2 months before her 100th birthday. We take comfort in knowing that in her final months she was so well cared for in a place as "close to home" as could be managed.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you so much for your kind words, I always feel very proud to hear how wonderful all the staff are and what a difference they make to loved ones lives. It is always a pleasure to care for your loved ones

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Review of
Richmond Bede Village
from Richard M (Son of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

My mums been here 5 months now she was made to feel so welcome and settled really well due to the staffs helpfulness and friendly manner . Have met most of the staff now and they can't do enough to help and accommodate myself and my mum .
The activities are good and I can recommend the food highly

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you for your kind review. Its been an absolute pleasure getting to know you and Mum and I will pass your feedback onto the team.

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Review of
Richmond Bede Village
from Arthur O (Respite Resident) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

On my arrival to the Village I was greeted warmly by all staff that I came into contact with from reception staff, restaurant, plus cleaning staff which I only met in the corridors and those walking around the village. I have found the facilities, and organised groups all to be good. I am very happy

with the experience I had since being here and find all staff to be most helpful.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your lovely comments and welcome to Bede

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Review of
Richmond Bede Village
from S B (Daughter of Resident) published on 14 November 2024 Submitted via Website • Report

Overall Experience

I am so thankful for the support of all the staff at Bede Village, they have supported me and my parents during a very difficult time, helping with respite care twice in the last few months as both of my parents became unwell and not able to manage their care. They gave me reassurance and advice on

how to get support now they have returned home. Thank you all.

Reply from Carol Mcdyre, Senior Village Adviser at Richmond Bede Village

Thank You for your words. We are pleased Mum and Dad are managing at home now. We are always happy to assist if needed.

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Review of
Richmond Bede Village
from Kara K (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card • Report

Overall Experience

Mum was a resident at Bede for 2.5 years until her sad passing earlier this month. I cannot speak highly enough about her level of care. The home and grounds are beautiful and dispel the idea some have of a standard care home. Bede is a community, a team, run by excellent management and all staff care

massively for their residents. I would not hesitate to recommend it!

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving us this review, Mum was such a big part of our home and we all miss her dearly. I will pass on your kind words to the team.

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Review of
Richmond Bede Village
from V C (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report

Overall Experience

Care staff are very responsive to ad-hoc support. Reception always welcoming (Could it be open after 3 pm on weekends?). Lots of day activities which my mum enjoys. Meals excellent. The coffee machine is often broken/no cups- Could there be a cafe?
The grounds are beautiful, well kept, makes a difference,

some paths that are uneven could be updated. Enjoy events such as the Christmas market with lots of families visiting-maybe a summer one? Overall, an excellent place to live (village).

Reply from Tina Lawton, Registered Clinical Manager at Richmond Bede Village

Thank you for taking the time to leave us this review, we certainly will look into your ideas, but we are so happy that Mum enjoys living here.

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Review of
Richmond Bede Village
from G K (Granddaughter of Resident) published on 26 April 2024 Submitted via Website • Report

Overall Experience

I am delighted to say that the quality of care and comfort exceeded our already high expectations and the attentiveness of all staff has been exceptional, not only with my grandma but also the family. It's never an easy decision choosing a care home, but if there is any home I would have to pick again

it would be Bede. I had peace of mind knowing my grandma is in good, caring, empathetic hands. All the staff knew my grandma and have always been so friendly and caring. She was a valued resident and it definitely felt like home from home for her, Bede has the best food, is clean and its management team are always available. Thank you for making my grandma's last remaining years the best.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving this lovely review. It has been a pleasure to care for your grandma and to get to know you all as a family. She will be greatly missed by us all at Bede.

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Review of
Richmond Bede Village
from Sharon W (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report

Overall Experience

My mum has lived in Bede Richmond Village for 16 years, she initially lived in in independent living before moving into the Care Center last September. The staff have been fantastic at caring for Mum when she moved in the facilities staff helped with hanging pictures and installing shelves to make the

room personal with her things. The care staff are all very friendly and caring and I know Mum is being well looked after. People are popping in to see her throughout the day.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving us this review. I will pass your compliments on to the staff, we are pleased that we were able to continue to support Mum once her needs changed.

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Review of
Richmond Bede Village
from Jo G (Daughter of Resident) published on 18 September 2023 Submitted via Website • Report

Overall Experience

Richmond Bede Village looks and feels more like a hotel than a nursing home. The decor, facilities and grounds are all beautiful and extremely well maintained. The staff are friendly, efficient and incredibly good at their jobs. All of this made the life changing and stressful move for my Mum so much

easier, as it did for all of us. My Mum’s Motor Neurone Disease and rapid deterioration was heartbreaking but the care of the carers, nurses, catering staff and management along with the warmth of the whole community at Bede made the last months of her life heartwarming. She felt safe, had every detail of her needs looked after and was happy. An exceptional nursing home.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us this lovely review Jo, It was an honour to be able to get to know and care for your Mum, she was an amazing woman and will be missed by us all.

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Review of
Richmond Bede Village
from M M (Sister of Resident) published on 4 September 2023 Submitted via Postal Card • Report

Overall Experience

My sister, who was diagnosed with MND, went to Bede for respite care, and when her needs could no longer be met at home, for two weeks initially and remained until she died - RIP. She received wonderful care from every level of staff, as did her whole family. We believe that she wouldn't have received

better care anywhere else. Being at Beded was the one good thing that happened since the MND diagnosis. Thank you so much!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us such a lovely review; I will pass this on to the team. It was a pleasure to care for your sister and to meet you all as a family.

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Review of
Richmond Bede Village
from Rebecca G (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card • Report

Overall Experience

The home is looking absolutely beautiful, it doesn't look like a care home. It is sparkling clean, the staff are amazing. I'm so happy my mum is here and so well looked after.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for this lovely review. We love being able to care for your mum. I will pass this onto our team.

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Review of
Richmond Bede Village
from Andrew C (Son of Resident) published on 10 July 2023 Submitted via Website • Report

Overall Experience

My mum spent five months at Richmond Bede until she sadly passed away. The team were absolutely amazing and gave her a first-class service. She was very happy there and loved that the staff treated her with dignity and respect. She felt incredibly safe and well cared for. My family and I cannot thank

Richmond Bede enough for the support they gave my mum and us during this time.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for your kind words, it was a pleasure to care for your mum.

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Review of
Richmond Bede Village
from May B (Resident) assisted by family/friend published on 7 July 2023 Submitted via Postal Card • Report

Overall Experience

It does exactly what it says on the tin!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us this review, I'm glad that you feel happy here with us.

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Review of
Richmond Bede Village
from K C (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report

Overall Experience

Overall care is good. Dad is settled where he is. Don't always feel his bell is answered in a timely manner, not sure if it is always registered that he is calling (has been ringing for an hour and a half at times whilst I have been there). Lovely grounds and good facilities with a restaurant. Parking

capacity needs increasing, with elderly visitors having to park on the road etc. (in bad weather, not ideal).

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for your review, feedback is always important to us. I can assure you that regular checks are completed on the call system and will continue to ensure our resident's safety.

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Review of
Richmond Bede Village
from Verity M (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report

Overall Experience

My parents were only here for a short while, but were very happy with the services provided. The village staff are very friendly and extremely helpful. The restaurant does lovely food and there are so many activities to join in. Them living in independent living, but having the safety net of an emergency

on call system, put everyone's minds at ease and we could add domiciliary care as and when we needed.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your kind words, it was a pleasure meeting your parents.

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Richmond Villages Reviews in Warwickshire (70)

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