Care Home Owned by Richmond Villages in Warwickshire

no regret for the stress that our family suffered.

The management at this Home should be ashamed of themselves and I hope no other family has to suffer what we did.

helpful all the staff have been to me.

so it was difficult for me to visit on a weekly basis, however not for one moment did I ever question the care my mum was receiving. Whenever I visited all of the staff were welcoming and ensured I was updated on any change in Mum's condition. Those carers who had more of a day to day interaction with my mum showed her great respect and care when helping her with her day to day living. The nursing staff were very professional and prompt in responding to any medical concerns either Mum or we had. Mums care was beyond anything that either I or my sisters could manage, however everyone concerned at Bede ensured that Mum was at "home" was well cared for, and felt happy.

of all the staff, the facilities available and the quality of the accommodation and the services provided.
Mum spent a few days at Bede on a trial. She thoroughly enjoyed her stay and we began the process of purchasing an apartment. This went very smoothly, thanks to the expertise of the sales staff.
Mum moved into Bede village in April 2025. She has settled in very well and is happy, which as a family, is our main concern.
Every member of staff we have dealt with has helped with any queries.
Mum enjoys having her meal in the restaurant at lunchtime with her new friends and participates in lots of the activities, which are very varied.
Thank you to you all.

went over and above, with their one to one caring, nursing, nutritional, housekeeping, laundry, admin and managerial roles to ensure my mum's need's were not just met, but exceeded. They also took care of me when required.

to make many happy memories with Mum, from sing-alongs to walks in the grounds, games of cards, face painting, and family meals together, such treasured memories. During such a difficult time Mum was surrounded by an environment of dedication, care and great fun and laughs along the way and for that we are forever thankful.

kindness, and care given to Aunty by all members of staff, especially the wonderful medical team of nurses was immeasurable. We would like to thank you all for making Aunty's last few weeks so bearable.

We found Richmond Lodge to be a happy and very pleasant environment to be in and would recommend it to anyone thinking of taking that extra step into much-needed care.

too much trouble for all the staff. As well as the excellent carers, staff from catering, laundry, and cleaners were always "popping in" to have a chat. There was always lots going on: singers, musicians, card games and, my Mum's particular favourite, local school children visiting. Mum was happy, enjoying the food, the care and attention she received. When we visited we were made very welcome. In Dec, Mum's health deteriorated and the staff were so dedicated in helping her and supportive to the family. Mum died peacefully 2 months before her 100th birthday. We take comfort in knowing that in her final months she was so well cared for in a place as "close to home" as could be managed.

with the experience I had since being here and find all staff to be most helpful.

how to get support now they have returned home. Thank you all.

massively for their residents. I would not hesitate to recommend it!

some paths that are uneven could be updated. Enjoy events such as the Christmas market with lots of families visiting-maybe a summer one? Overall, an excellent place to live (village).

it would be Bede. I had peace of mind knowing my grandma is in good, caring, empathetic hands. All the staff knew my grandma and have always been so friendly and caring. She was a valued resident and it definitely felt like home from home for her, Bede has the best food, is clean and its management team are always available. Thank you for making my grandma's last remaining years the best.

room personal with her things. The care staff are all very friendly and caring and I know Mum is being well looked after. People are popping in to see her throughout the day.

easier, as it did for all of us. My Mum’s Motor Neurone Disease and rapid deterioration was heartbreaking but the care of the carers, nurses, catering staff and management along with the warmth of the whole community at Bede made the last months of her life heartwarming. She felt safe, had every detail of her needs looked after and was happy. An exceptional nursing home.

better care anywhere else. Being at Beded was the one good thing that happened since the MND diagnosis. Thank you so much!

Richmond Bede enough for the support they gave my mum and us during this time.