Richmond Bede Village, Bedworth, Warwickshire
Richmond Bede Village, Bedworth, Warwickshire
Richmond Bede Village, Bedworth, Warwickshire

Richmond Bede offers independent living, assisted living/extra care and Care Home providing nursing care beds, plus a small younger persons with disabilities facility all within a luxury village environment.

Independent and assisted living/extra care apartments are available to purchase, with the care beds available on a weekly fee. Respite and convalescent care is catered for either in one bedroom apartments or within the nursing home depending on the care required.

Richmond Bede also offers wide ranging on-site facilities including a coffee shop, restaurant, elegant sitting rooms, a hairdressing salon, beauty salon, IT facilities, bowling green and landscaped gardens. A daily activity programme and day trips means there is never a dull moment!

The en-suite room care home is managed by the Head of Care who is supported by experienced nurses and carers. The village also has its own registered domiciliary care agency, village manager, social & recreational therapists, hospitality team, maintenance team, gardeners and full-time driver and fleet of vehicles.

Group: Richmond Villages

Person in charge: Linda Watson (Village Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

On site parking available

Latest Care Quality Commission* Report on Richmond Bede Village: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 09 Feb 2018

Nursing care. Bedroom with ensuite.

Reviews

9.9 Richmond Bede Village has a Review Score of 9.9 (9.901)

The Review Score of 9.9 (maximum of 10) for Richmond Bede Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Richmond Bede Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.901 for Richmond Bede Village is calculated as follows: ( (172 Excellents x 5) + (19 Goods x 4) ) ÷ 191 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Richmond Bede Village is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 11 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Richmond Bede Village?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Richmond Bede Village

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Management and staff very efficient and friendly. Mum does not always want to join in activities, but when she does, seems to enjoy them. Seems to enjoy the food but sometimes does not eat much. Her appetite is a bit up and down. Mum seems to be settled OK at Richmond Bede.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We find the home helpful if there is a problem and someone is always on hand to answer your questions. We find mum is always clean and tidy and is well looked after. The staff are friendly and treat residents and family members alike with kindness and respect.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are upfront and honest about is happening at all times.
Quality of food could be improved upon.
Staff are very helpful, friendly and I know my husband is in good hands.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was accepted into Bede Nursing Home after a rapid decline in his health.
Staff have taken good care of him and ensure he is comfortable.
Staff are open and honest about what is happening at all times, which we appreciate.
Staff have been helpful ensuring we can provide my dad with home comforts that he is accustomed to.

How likely would you be to recommend Richmond Bede Village? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife was in Bede Village for many years and the care was wonderful. She has Alzheimer's and was very challenging to work with but the staff were all brilliant. I could not recommend a better place.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent home, with truly caring staff - always willing to "go the extra mile". Real empathy and insight were constantly displayed by all the staff at Bede Village. It is a wonderful, caring establishment that I cannot personally recommend any higher - with amazing staff.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was at Richmond Bede Village for almost 3 years and the care she received was second to none. All the staff are so committed to their role as carer, nurse, cleaner... cooks etc.
It is usually seen as the worst part of a person's illness to have to let go and let others do what you have done, but my experience with Bede Village made me realise that there is hope out there and dignity afforded at the end of one's life. All homes should aspire to this standard.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My auntie was looked after in this home for 2 and 3/4 years. Everything was amazing and staff showed great care to my aunties every need. Kindness and love in all of the staff.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful care home offering numerous services. We decided on an apartment with an 'Assisted Living Package'. The apartment was in exceptional order offering a good size lounge, bedroom, walk in shower room and a kitchenette. The services provided were many, a beautiful restaurant, bowling green, hairdressers to name a few. The staff were very caring. Eventually, we had to make use of the nursing home for a brief time and again the staff were very caring and gave us all the support we needed. I have no hesitation in recommending this care home.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sonia Tenniswood, Deputy Village Manager at Richmond Bede Village responded to this review on 06 Jun 2017:

Thank you for a lovely review.

I would like to thank All the staff at every level for the exemplary care given to my mother and father over the past 5 years + in which they resided in Richmond Lodge, Bedworth. My mother recently died having lived there for almost 5 years she was cared for in a professional, caring and kindly manner. All the staff showed her the greatest respect and in her final days, she was cared for with privacy and dignity. We, her family were also looked after, we only had to ask for some refreshment and it appeared, our comfort and welfare seemed as important as mums. Tina and her nursing team showed professionalism, sensitivity and compassion when caring for mum. We were shown support right up until her funeral. My father who died 4 years ago this week also experienced excellent care, he was truly made to feel special. You have helped us as a family make our parents last years the best it could have been under the circumstances, your care has been second to none and we, her family thank you.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Linda Watson, Village Manager at Richmond Bede Village responded to this review on 28 Mar 2017:

We pride ourselves on ensuring our residents are safe, highly respected and are happy here. Thank you for your review, our staff really appreciate it, it makes our efforts worthwhile.

The perfect retirement village, I wish I could move it to Devon. Excellent staff from gardeners, carers, cook, nursing staff and management I would be proud to work with them all.
The care my mother had over the past four years in her own apartment then the nursing home has been superb.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For approximately 3 months, my husband was a resident at Richmond Bede Nursing Home. The care he received was wonderful. All the staff treated him with kindness, compassion and respect. The staff also made sure I was being looked after and became an extended family to me.
The home was spotlessly clean, bright and a pleasant place to be. Everyone there - the cleaners, kitchen staff, carers and nurses were first class. The managers were always approachable and made time to talk if I needed reassurance. Thank you to one and all.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent facilities, care staff are very motivated and caring, the overall appearance of Bede is clean, tidy and welcoming. The meals provided are of an outstanding quality with a varied menu catering for all individuals. The management is approachable and offers support to all.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My close friend was resident in Richmond Bede Village for the last six months of her life. She went there from hospital having been diagnosed with Motor Neurone Disease. As you can imagine never to go home again was a shock because her illness was totally unexpected. In her first few weeks there she was not helpful but the staff at Bede were patience itself. They just made her feel welcome and nothing was too much trouble for any of them. As time progressed she settled in and her every need was catered for even down to her favourite food which was always available. The carers without exception are round pegs in round holes and seem to love what they do. Any dealings that I (as power of attorney) had with the management was on the whole dealt with quickly and efficiently. As my friend's illness progressed and she became less able to communicate the staff took the time to be sure as to what she wanted and that was not easy. In my friend's last few days her care was second to none. A friend who was with her said that she had not seen care like that before. Not only was she cared for but her friend as well. When my friend passed away it was with dignity, love and care. At all times when I was there over those last six months never once did I see her room needing cleaning, her washing not done, or anything that was asked for not given to her. This was also the experience of all of her visitors of whom there were many. The public areas are lovely and the fact that you can get a cup of very good coffee and freshly made cakes from their own kitchen is a bonus. In my view, this is one of the best nursing homes around and I would not hesitate to recommend it to anyone.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Linda Watson, Village Manager at Richmond Bede Village responded to this review on 26 Oct 2016:

As a very experienced team of staff we are extremely proud of our care home and the care we give to our residents which is always bespoke to that resident. Our carers and our staff teams are able to apply the quality and personal touches that are needed in often very difficult and upsetting circumstances. I am so pleased that we managed to meet and exceed expectations.

As an entertainer working for Richmond Bede Village, I not only find it 100% satisfying and welcoming, the hospitality shown to us is second to none. I have been in many five star hotels during my career and there are not many that have the same standard of cleanliness, food hygiene and staff hospitality.
Care is always paramount to their residents with a smile on their faces, staff clearly dedicated to their individual roles but working closely as a team to ensure the clockwork running of this establishment 24 hours a day. We will continue to return to entertain the residents and staff as required and recommend it highly to other entertainers in the industry.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friends uncle was residing at Bede Village. He had an excellent experience and when he passed away, his wishes were to hold his wake at the village. He also requested for any donations to go to Bede.

How likely would you be to recommend Richmond Bede Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

Sonia

Sonia Tenniswood

Job Title: Deputy Village Manager & Senior Village Advisor

Joined: 2013

Description:

As deputy village manager I am responsible alongside the general manager for providing support to our villagers, residents and staff. Bede village incorporates independent living, assisted living, general nursing, supported living and young physical disability.

As Senior Village Advisor I am responsible for all aspects of selling care beds, care services and properties within the village, managing the process from start to finish. I support potential villagers in deciding the best type of accomodation and care to suit that individuals needs and requirements, often this also involves dealing with Solicitors, Estate Agents or Health Officials to make the move as stress free as possible.

Louise

Louise Smith

Job Title: Activities Manager & Village Advisor

Joined: 2005

Description:

I advise on properties and care bed services within the village, interacting with prospective clients regarding the sale and purchase of properties, and the availability of care beds within the care centre. Liaising with solicitors and estate agents, showing clients around the village and discussing their needs.

I am also responsible for overseeing activities and events within the Village, networking within the wider community, and writing press releases.

Tina

Tina Kingsman

Job Title: Registered Clinical Manager

Joined: 2009

Description:

I am the Registered Manager for the 47 bedded nursing home within Richmond Bede Village. I previously worked within Richmond as a Qualified Nurse and I feel that it is really important to ensure that all of our Residents receive High standards of person centred care at all times, delivered safely with dignity and respect. We are routinely inspected by the Care Quality Commission (CQC) and it is important that all inspections go well and reflect the excellent standard of care we deliver.

As part of my role, when a resident is looking to come into the care home I will visit them to assess their needs to ensure that we can meet those needs, this helps to give the Nursing staff the information needed to implement a care plan. I arrange admissions and discharges for the care home. I also work within the team to ensure that staff have regular supervisions, training and staff meetings to maintain morale and ensure that they feel supported to deliver high standards of care. From the point of pre-admission assessment myself and my team of staff build relationships with the residents and families to ensure that they get the care that they want. We also have good working relationships with members of the multi-disciplinary team who visit often and work alongside the staff at Richmond to continuously review the needs of our residents.

Maggie

Maggie Gamble

Job Title: Domiciliary Care Manager

Joined: 2014

Description:

I joined Richmond Bede Village in August 2014, as the Domiciliary Care Manager.

Following university, my working career started with people with learning disabilities for Coventry City Council, as a Day Centre Officer and a Residential Social Worker.

This was proceeded by 15 years of working in Children’s Services within the Youth Justice System. As a Head of Care I became accustomed to working within the constraints of the CQC, Ofsted and other similar regulatory frameworks.

Seeking a new challenge, yet wanting to remain in people services I have sought a diversified career in working with a more mature population – hence my application to Richmond Bede
Village.

I am looking forward to new experiences and the challenges ahead

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Richmond Bede Village