Richmond Bede Village

Bede Village, Hospital Lane, Bedworth CV12 0PB
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9.8 68 Reviews
  • Richmond Bede Village, Bedworth
Richmond Villages Bede is an award-winning retirement village set in established grounds located on the outskirts of Coventry, a cathedral city in the heart of the West Midlands.

At the heart of the vibrant retirement village is the care home, with 47 en-suite bedrooms (9 of which are newly refurbished residential dementia rooms), providing first-class residential dementia, nursing, respite and convalescent care and care for the young and physically disabled.

The retirement village features excellent on-site facilities that include a restaurant with a terrace, a number of relaxing sitting rooms, hair and nail salon, free Wi-Fi, activities areas, plus landscaped gardens and an orchard.

All rooms are tastefully decorated by a team of specialist interior designers and feature electric profiling beds, a range of furniture, TV, telephone, en-suite shower room and Wi-Fi access.

The village is run by a village manager and a dedicated team of employees who are trained to deliver only the best possible care to the residents.

Unlike traditional care homes, Richmond Villages Bede uses its carers and nurses solely for the purpose of caring and supporting residents, whilst fully trained hospitality and housekeeping staff look after meal preparation and cleaning.

To further enhance the well-being and enjoyment of residents, the village also has a dedicated activities team. The team provides a daily activities programme that includes day trips where transport is provided by Richmond Villages Bede's own vehicles and dedicated drivers.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1295
  • Self-Funded Residential Dementia Care: from £1395
  • Self-Funded Nursing Care: from £1295
  • Self-Funded Nursing Dementia Care: from £1595
  • RESPITE Self-Funded Residential Care: from £1545
  • RESPITE Self-Funded Residential Dementia Care: from £1645
  • RESPITE Self-Funded Nursing Care: from £1545
  • RESPITE Self-Funded Nursing Dementia Care: from £1845

We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.

These prices are only a guideline, please contact Richmond Bede Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debra Cosgrove (Village Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (47)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site

Richmond Bede Village Reviews (68)

Total of 68, showing 21-40
9.8

Richmond Bede Village has a Review Score of 9.8 (9.825) out of 10, based on 14 reviews in the last 2 years. Over all time Richmond Bede Village has 68 reviews.

Overall Experience

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Date Published

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Review from Jeremy A (Relative of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad-in-law came to stay for respite care for a few weeks while his carer was on holiday. The experience was very positive, from the warm welcome he received to the level of care and attention provided. I was pleased to see, during all my visits, that he had built a lovely relationship with the
nurses and care staff. My wife and I were the points of contact during his stay and we were grateful to be updated of any changes straight away. He didn't have a bad word to say about Richmond Bede Village. He also really enjoyed the surroundings, the view from his room and the food provided.

Reply from Debra Cosgrove, Village Manager at Richmond Bede Village

Thank you for your lovely comments, it was a pleasure to look after him.

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Review from Sarah I (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy at Richmond Bede Village. Staff are excellent and friendly.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us a review. I will pass this on to our teams.

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Review from Ray C (Husband of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, unfortunately had to move into care in 2020. She suffered a brain injury and required full time care. It was a very traumatic time for myself and my family. I couldn't have wished for a better place for my wife. She is looked after, at Richmond Bede Village, as if she were one of their own
family. The people there are so kind and friendly, from reception to care, from maintenance to mini bus drivers. When I visit, everyone talks to me as if they've known me for years. It's very comforting for me, to see the care that's taken, not only for residents, but also visiting family and friends. Bede provides the sort of care, the very best care, you would want for your loved ones.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for your kind words Ray, I will make sure this is passed on to our team. I am really proud of the care that all of the staff at Bede give to our residents and families.

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Review from K M (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Richmond Bede Care Home is a lovely residential home. The staff are so professional, kind and knowledgeable and the whole atmosphere of the complex is relaxed and happy. Both my father and mother are residents and are happy and settled.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us these kind words, I will pass on your review to our teams.

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Review from Jill R (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place with fantastic caring staff who go that extra mile to make residents feel valued and cared for. I am not a regular visitor as I live 2 hours away but was really impressed by how each member of staff I met was friendly courteous and respectful to my mum.

Reply from Louise Smith, Village Adviser at Richmond Bede Village

Thank you for your kind words, we will pass your comments on to the team.

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Review from Kath H (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I reluctantly moved Mum into Richmond Bede Village as a frail 96-year old in August 2021. I need not have worried. In the five months that she was a resident and eventually bedbound in the Dementia Unit, the care was absolutely excellent. She was treated with the utmost dignity by staff who were kind,
gentle and caring but professional, carefully monitoring her health and well-being whilst being encouraging and chatting to her at every opportunity. I visited regularly and found the general atmosphere was always friendly, the surroundings were always clean and tidy and the gardens lovely. A big thank you to all concerned from a very happy family.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving such a lovely review, it was a pleasure to know and care for Mum and to get to know you all. I will pass on your words to our team.

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Review from Debra C (Daughter-in-law of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was a resident at Richmond Bede Village until she sadly passed away in October. We can't thank the staff enough for the exceptional care our Mum received. She was treated with respect and dignity always. She would often comment on how wonderful everyone was and that people were always popping
in to see if she was ok. She felt very safe and well looked after, which made us as a family very happy. Thank you so much for taking care of her.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for taking the time to write this review for us. It was a pleasure to know and care for your Mum. I will pass on your kind words to the team.

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Review from Jonathan H (Son-in-law of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be happier with the care and service my mother-in-law receives at Bede Village. Last week she celebrated her 90th birthday and all the staff went to great lengths to make it a special day despite the Covid restrictions. We had a wonderful lunch on the sun-filled patio and everyone had a great
time. Many thanks to all at Bede Village.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving us this review. We are glad that your mother-in-law enjoyed her birthday.

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Review from Amanda H (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy here. Just loves the place. Caring staff and management. So well looked after. It’s perfect for her. I love the fact that I can rest knowing she’s happy and cared for. Great food in the restaurant. And in these difficult times, all residents have been looked after and cared for.
Gorgeous gardens to enjoy too. I hope I can find a place so nice when I need to!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for taking the time to leave this lovely review for us. I will pass on your review to the teams.

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Review from S H (Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful. I was treated with great kindness and care. They catered for all my whims - nothing was too much trouble. They treat us with great dignity. You can also have fun and laughter with them. I was lucky to have an absolutely splendid room overlooking the beautiful garden - planted
with lovely bushes. I could walk around and watch nesting birds. Morning activities kept me occupied.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for leaving this lovely review for us. I will pass on your kind words to the team. It was a pleasure having you stay with us. When we are able you will have to pop in to see us.

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Review from Sue W (Daughter of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is really carefully supported by the Bede Team and cared for with compassion and dignity. They have his trust, and mine and have earnt it over and over. They are expert and courageous in pushing forward what is best for him with wider health partners and help the family support him in many ways.
For the role they have played for him during the pandemic (almost everything!), we will be forever grateful. He couldn’t live anywhere better.

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you so much for leaving us such a lovely review, I will pass this onto the team, although it has been a difficult year it has been a pleasure to care for Dad and hopefully as things improve we will see more of our families.

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Review from Mark P (Son of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant! My parents moved to a bungalow (independent living) in 2012 and immediately felt at home - they regretted not having moved there much sooner. They got involved in bowls, pub trips, outings, the restaurant etc as well as enjoying the environment of Bede Village (including the gardens and bowling
green) and the friendly staff and villagers. When my mother became seriously ill, the ability to arrange excellent domiciliary care support significantly minimised the stress and difficulty for the whole family.
In 2020, my father got Covid-19 whilst in hospital, so that he now needs care home support. At a very difficult time, the support from everyone at Bede Village has been excellent in arranging the transfer from hospital, sorting a nice room, supporting external physiotherapists and easy contact with the family despite not being able to have normal visits. When restrictions have permitted there have been activities including singers etc and the effort made to enable him to celebrate both his 90th birthday and his granddaughter getting married have been amazing - more than going the extra mile! I would thoroughly recommend Bede Village to anyone considering a move to a retirement village - don't leave it too late!

Reply from Tina Kingsman, Registered Clinical Manager at Richmond Bede Village

Thank you for your kind words and such amazing feedback. I will pass on this lovely review to the team. Although it has been a tough year for all it has been a pleasure getting to know Dad and becoming part of his family. Thank you again.

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Review from Veronica F (Daughter of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After such a dreadful year we wish to send a huge thank you to all the staff at Bede Village. Mum has been at Bede for 18 months now and we have never doubted that we made the right decision. Not only is it a lovely place, but the care is also second to none. The staff are extremely compassionate and
always at the end of the phone whether it be Management or the nursing team to answer any questions and put our minds at rest and always keep us in the loop with any decisions with Mum's care. The regular face time calls during covid when visiting has been restricted have been so appreciated to reassure us that our loved ones are being well cared for. We cannot thank you enough for going over and above what has been expected, during such a very difficult time for everyone. All of the staff no matter what their duties have become Mum's family and we take such comfort from that. Anyone with the same decisions to make, please feel reassured that your loved ones will be in very safe and caring hands at Bede Village.

Reply from Tina Kingsman, Cinical Manager at Richmond Bede Village

We are so grateful for your kind words. Thank you for sharing your review with us, we really appreciate the positive feedback.

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Review from Sarah F (Granddaughter of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan's health deteriorated, she had spent two periods of respite in Richmond Bede Village and decided to make it her home. The staff were amazing and made her feel so at home and welcome. Care was individual and they always went the extra mile so she was comfortable. As a family, we knew she was well
cared for and very happy, communication was really good and they ensured she was pain-free and settled. Can't thank them enough for everything they did.

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Review from Tim (Son of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother died at Bede after a roller coaster 6 weeks following a fall, initially, she was keen to move into residential care at Bede. We knew it from when my Father died there and received excellent care. Sadly my Mother's condition rapidly deteriorated after an underlying condition was diagnosed.
We managed to arrange for her discharge from hospital into the Bede Village nursing home where she was cared for during her last few days.
Although the global pandemic obviously added to the stress felt in our family I cannot speak highly enough of the dedicated staff, nothing was too much trouble. Due to the circumstances, only one person was permitted to visit and I was privileged enough to be with my mother in her room for nearly two days. During that very difficult time, I felt cared for myself and was able to observe the consistently high level of care given to my mother and to other residents; some of whom had quite challenging behaviour.

Reply from Sonia Tenniswood, Deputy Village Manager at Richmond Bede Village

Thank you for your review, we send our sincere condolences for your recent loss and thank you for taking the time to share your experience of Richmond Bede Village, particularly at such a difficult time. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Review from M R (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very efficient, caring and friendly. All needs, whether medical or otherwise, taken care of.

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Review from S W (Daughter of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very sadly mum passed away in April of this year. Up until April, she had received unbelievable care from every member of the team at Bede Villiage, from the cleaning staff, restaurant and caring staff you could not have wished for better. Since her passing everyone at Bede has been quite wonderfully
supportive to me. In trying to sell mums apartment the 2 members involved have been so helpful and caring. All my thanks to everyone who has helped me and of course my lovely mum.

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Review from M B (Respite Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an operation and then a fall at home, I decided that I needed some care in order to restore my appetite and strength. I spent 5 weeks at Bede Village and quickly restored my independence.

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Review from Jan B (Friend of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our friends here and are always impressed by the cleanliness, friendly smiling staff, general atmosphere, care provided, opportunities to participate in stimulating activities for residents. The building a beautifully furnished environment, always attractive, modern, well decorated. It is welcoming
and looks efficient and well managed. Only one suggestion/ comment - maybe there could be more time spent chatting/engaging residents in conversation? Then - perfect!

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Review from D T (Mother of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of our daughter has been excellent.
Good nursing practices alongside a caring GP practice has prevented her from frequent hospital admissions.
The Nursing Home has a happy, friendly atmosphere and staff listen to patients acknowledging and providing for their needs.
They also listen to relatives
and friends - empathy is part of their care.

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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Richmond Bede Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.825 for Richmond Bede Village is calculated as follows: ( (140 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 166 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Richmond Bede Village is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (5)

Tina

Tina Lawton

Job Title: Care Home Manager

Joined: 2007

I joined Bede in 2007 as a Registered Nurse, in 2012 I had the fantastic opportunity to take on the role of Care Home Manager. In 2022, I was successful in becoming the Deputy Village Manager alongside my current role and I now support the Village Manager with the day to day running of Bede.


I love working within the Team at Bede, I am focused on providing compassionate and effective care for our residents and their families. I also thrive to bring the best out of my staff to ensure that we all work to the highest standard possible. I strongly believe that everyone deserves access to high-quality, person-centred care and support and love that I can be part of this.


Outside of work I enjoy Pilates, spending time with my family and ticking off my bucket list at any opportunity I get.

Maggie

Maggie Gamble

Job Title: Domiciliary Care Manager

Joined: 2014

I joined Richmond Bede Village in August 2014, as the Domiciliary Care Manager.


Following university, my working career started with people with learning disabilities for Coventry City Council, as a Day Centre Officer and a Residential Social Worker.


This was proceeded by 15 years of working in Children’s Services within the Youth Justice System. As a Head of Care, I became accustomed to working within the constraints of the CQC, Ofsted and other similar regulatory frameworks.


Seeking a new challenge, yet wanting to remain in people services I have sought a diversified career in working with a more mature population – hence my application to Richmond Bede Village.


I am looking forward to new experiences and the challenges ahead.

Louise

Louise Smith

Job Title: Head of Activities

Joined: 2005

I joined Richmond Villages in 2005… and still loving my job after 20 years! My goal is to help our customers realise the high-quality lifestyle they deserve by joining our thriving community.


Myself and the team enjoy planning, organising, and facilitating a range of activities designed to promote the physical, mental, and emotional wellbeing of elderly or vulnerable individuals receiving care at Richmond Bede Village.

Debra

Debra Cosgrove

Job Title: Village Manager

I am the Village Manager at Richmond Villages Bede and have been part of the team for 16 years. I started my career at Bede as a Senior Administration Manager and took the position of Village Manager in June 2022.


Before joining Bede, I worked as a Finance Manager and Management Accountant so, I have a great understanding of the operational side of businesses. I have a wealth of experience in all aspects of our business and oversee all day-to-day functions to ensure the village runs to the standards expected. I am dedicated to my staff, residents and villagers and want to make sure they have the best experience possible here at Bede.


Outside of work, my passion is my family, and I love to spend as much time with them as possible.

Carol

Carol Mcdyre

Job Title: Senior Village Advisor

Joined: 2022

I have worked at Richmond Village Bede for 2 years, but it felt like home after 2 weeks.


Having spent 25 years working in the property sector, combining property with retirement and care seemed like a natural progression.


Working in a village environment gives me the opportunity to advise on different types of accommodation to suite different lifestyles and care needs.


It’s a unique place to both work and live.

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