Care Homes Owned by Richmond Villages in Gloucestershire

somewhere I would certainly recommend to anyone needing a place for a family member. It offers a first class service.

confidence in that she has mobility problems but am so grateful that she was taken to the seated exercise classes; she also really enjoyed the visit by the 'birds of prey lady' and also the singer :)
Mum loved the gardens which I was able to wheel her around when visiting; would be nice if that could happen with the help of the carers but understand resources and time likely at a premium.
Mum had a really nice room with a good view and the lovely staff were attentive, good humoured and caring. Have noticed other reviews and have to say we ALSO have referred to it as Richmond Hotel - it really has that feel!

support them to the highest standard. I genuinely felt the carers treated them both like a member of their own families and both of my parents just adored the carers. Sufferers of dementia are included in the life of the home and invited to all events, they are supported in being accepted by the carers. The carers at Richmond Village go above and beyond for the residents and for their families. I cannot thank them enough.

but, also greatly enjoys the company of other residents, and the garden and the pool.
Some of the activities she joins in with, art, music, singing, poetry reading, films, exercise classes, talks but does not feel obliged to do anything if she does not feel like it.
being a kind lady, she will chat with other residents , and enjoys hearing their stories. etc and helping new residents settle in . As her sister, it a great comfort to me that she is in a comfortable, luxurious ! home.

so appreciated by our family.

a restbite place I would totally recommend this care home.

place has cracked the nut for retirement, independent life with care if needed. Beautiful grounds, activities if you wish but also you can have your solitude. The team are excellent which reflects in the leader- well done thank you.

been amazing with all staff aware of her needs and likes Mum has got involved in many of the activities and enjoys the social side of Richmond events. Although Mum is now mobile and able to care for herself now and thought she would return home, she has made the decision to stay at Richmond Cheltenham and continue enjoying everything on offer.

and I would highly recommend it.

near to providing a 'package of care' comparable to Richmond Cheltenham. A tranquil wood setting, designed and decorated which is a delight to the senses.

was the best place for him on a permanent basis. He has completely settled in and has regained much of his independence. He enjoys the carers attention and he has built very good relationships with a number of them. He takes part in a number of activities and particularly likes his fitness sessions! His family often visit him and we all enjoy talking with his carers and other residents. Dad obviously misses being in his own home but he recently celebrated his 99th birthday with his children, grandchildren and great grandchildren. The staff were magnificent in helping us with arrangements to utilise the Linwell Lounge and even provided a birthday cake. So thank you one and all!

necessary, medicines are overseen and issued as required. It is of much comfort that we know she is being looked after professionally in a gentle and understanding way. Unfortunately she does struggle with some of the meal options, she is frequently disappointed with the lack of taste, poor variety and the quality, especially in regard to green vegetables.

and enjoys the organised events.
A positive experience for us all.

and care I received enough from everyone at the village - the staff and nurses checking on my welfare day and night, the physio/gym and exercises, the entertainment and decorations of my pre-Christmas stay, the food and drinks in the two restaurants and cafe, the friendly attention of all the staff and many of the long term residents who all seemed pleased to be staying at Richmond Village, Cheltenham.
I will certainly stay there again when my other hip needs replacement! The whole complex is surrounded by mature gardens, well maintained and like a 5-star hotel!

spa area with pool etc, gym and hairdressing is amazing. My partner is unable to partake in some of these activities, due to his Alzheimer's, but he does use the hairdresser's which is extremely useful. Myself and his children feel he is in the best home possible in this area and we are very happy with all aspects of his care here.

and is making new friends. I cannot praise every member of staff enough for their kindness and thoughtfulness. I have not come across one without a smile on their face and always a lovely greeting when I go to visit. Mum moving to Richmond has put my mind at rest. The cleanliness is outstanding and the meals are wonderful, I have enjoyed a few of them with Mum myself. I cannot recommend Richmond Villages enough.