Riverside Lodge

44 Church Street, Rickmansworth WD3 1JE
Review Us
9.9 31 Reviews
  • Riverside Lodge, Rickmansworth
Riverside Lodge care home is a luxury care home situated on Church Street, close to the iconic Church of St. Mary. The home offers high quality compassionate care in a beautifully designed environment and is close to local shops, restaurants and cafes, ensuring residents have the opportunity to easily engage with the local community around them.

The home includes 75 en-suite bedrooms which are fully furnished with items that have been carefully selected. The rooms also benefit from wi-fi-connectivity, a nurse call system and a flat screen television. Many of the bedrooms in the home open onto their own patio areas, leading to secluded outdoor spaces.

Within the home you will also find beautifully appointed dining rooms and lounges as well as a luxurious hair and beauty salon all perfectly complemented by the wonderful interior décor. For a cinematic experience there's the home's dedicated cinema room which is there for you to enjoy any time of the day. The home also has an elegant café which is conveniently situated on the ground floor, near the reception area; a perfect place to relax with family and friends over tea, coffee and other refreshments.

Riverside Lodge's beautiful landscaped gardens feature a number of patio areas, raised planters and a BBQ area and are overlooked by large balconies, perfect for socialising on during the spring and summer months.

The home has it's own dedicated activities worker who plans a schedule of activities and entertainment which residents can choose to take part in.

Riverside Lodge offers residential care, specialist dementia care and respite care. For more information or advice about moving into Riverside Lodge, the home's customer advisors are available from 9am to 9pm weekdays and 10am to 4pm weekends.
Show Riverside Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Riverside Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Agnes Tonk (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visitors welcome at all times

Parking

  • Riverside Lodge offers on site parking

Riverside Lodge Reviews (31)

9.9

Riverside Lodge has a Review Score of 9.9 (9.862) out of 10, based on 31 reviews in the last 2 years.
Over all time Riverside Lodge has 31 reviews.

Overall Experience
  • 29
  • 2
  • 0
  • 0
  • 0
Date Published
  • 31
  • 12
  • 17
  • 31
  • 0
Reviewer Connection to Riverside Lodge
  • 15
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from A C (Respite Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting for the first time, very impressed with the welcome we received. We inspected the rooms, the rooms were generous in size with an excellent en-suite shower room. During my stay I was greeted by staff by my first name, the staff were excellent, making sure I wanted for nothing, even wheeling
me on fine days to the garden. Night staff check rooms every two hours. Excellent security, good food, well presented and not repeated throughout my stay. My thanks to all the staff for an excellent experience.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gertrude C (Wife of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband who has mobility issues, using both a walking frame and a wheelchair at times was in respite for two weeks in June 2024. We encountered kindness, respect and humour from all the staff. Although very new, Riverside Lodge already has a welcoming, homely atmosphere and the staff are very helpful
and efficient. The facilities, such as the coffee lounge on the ground floor are a real treat. It also has very good management.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

Thank you for taking the time to share your positive experience with us! Hearing that our care home has made a positive impact on your loved one means the world to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H K (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I found myself in a situation of being on holiday and my mother was discharged from the hospital with no care plan, the staff at Riverside Lodge were amazing and arranged for her to be transferred there immediately. Nothing was too much trouble and communications with myself were excellent and
I knew she would be in safe hands until my return.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

We're delighted that you had a wonderful experience at our care home! We strive to create a supportive and enriching environment where our residents can thrive.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very happy at Riverside Lodge. It is a lovely place, feels more like a 5* hotel than a care home.
Staff are very friendly, caring and supportive. There are lots of daily activities for the residents to take part in as well as social trips out which is a real plus for the home.
Very happy
with Riverside Lodge.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H G (Daughter of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful for the knowledge that Mum is receiving the best possible care.
Reply from Jo Currell, Marketing and Event Co-ordinator at Riverside Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been a resident at Riverside Lodge and seems to be happy and content. The manager seems to answer any queries we have and staff are always happy and willing to help.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N M (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Riverside Lodge since mid-February 2024. We were anxious about the move as she had always been independent and lived in the same place for 50 years. Unfortunately, Alzheimer’s Disease made it impossible for her to carry on this way. The staff made the transition as smooth
as possible and welcomed Mum in. The home is brand new with top-of-the-range facilities and is like a hotel - but homely too. Everywhere is spotlessly clean and maintained to a high standard. The food is excellent. It is cooked on-site, using fresh ingredients and the menu is varied. Mum was very thin on arrival but has now put on weight. There is a varied programme of activities and the staff work hard to ensure the residents' needs are met. The staff are professional, kind and caring and I have observed them building good relationships with the residents. Family and friends are welcome to visit at all times which is a good sign. Overall, we are very happy with Riverside Lodge.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeffrey D (Son of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When mum first moved to Riverside she was quite frail, recovering from a broken leg. She had four care visits a day at home but nevertheless was very lonely between calls. As a family, we were all on edge and concerned for her wellbeing when she was alone i.e. between calls and at night. She seemed
to be anxious all the time, was not eating properly and not really engaging with life.
Since she has been at Riverside, the change has been remarkable. She has put on weight, is relaxed and engages with all the staff and fellow residents.
Friends and family have all remarked at how happy she looks when we see her and also those who follow her on your social media pages (which is very good by the way).
This has been a very positive experience and a great relief for Mum and us and this is all due to the care and attention she receives at Riverside Lodge.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverside Lodge is a lovely place, with excellent facilities, and a varied programme of activities for the residents. Staff are always friendly, caring and helpful, and give time to answer and deal with issues and queries. I feel my mother is being very well cared for at Riverside.
Reply from Jo Currell, Marketing and Event Co-ordinator at Riverside Lodge

It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqueline T (Daughter-in-law of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Riverside since March this year. The home is very new, is beautifully furnished/decorated and feels nothing like a care home, but more like a 5* hotel. I have found the staff to be extremely friendly and caring, they are always striving to enrich the lives of dementia residents
and this is lovely to see on the Riverside Lodge online page, this keeps us updated with all the fun things going on!
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Riverside Lodge is amazing for my mum, all staff are friendly and helpful. My mum is so happy to be a resident and settled in very quickly. The lady on my mum’s first day was the best as she welcomed my mum in and always has a chat when we visit. There are lots of activities every day which help my
mum socialise. Her room is always very clean and smells lovely. The overriding comment my mum makes is that all the staff are so lovely.
Lastly, the admin staff are so helpful and made it a very smooth transition into the home. Thanks so much, everyone!
Reply from Jo Currell, .Marketing and Event Co-ordinator at Riverside Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Riverside Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Riverside Lodge is calculated as follows: ( (318 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 363 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverside Lodge is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (4)

Agnes

Agnes Tonk

Job Title: Home Manager Joined: 2023

I started my caring journey as a Care Assistant in a nursing home around eight years ago. I gained experience as a Senior Care Assistant, Nursing Assistant, Night Manager and Home Manager.


I believe to be a Registered Manager of any care home, you need to understand people's skills and strengths at same time as understanding their struggles and needs. My role is to support my team in a way they feel safe and happy to provide the highest standards of care and quality of life to our residents.

Israte

Israte Easha

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Ruth

Ruth Hambleton

Job Title: Administrator Joined: 2024

I am the Home Administrator for Riverside Lodge. I enjoy engaging with residents, family members and staff. As Administrator, I have a wide range of responsibilities, which involve supporting our team, and ensure the smooth running of the Home

Amy

Amy Miles

Job Title: Hospitality Manager

My job as a Hospitality Manager allows me to be creative and effective whilst I manage my team to maintain high standards within the home. Quantum care allows me to enhance my talents whilst enabling me to gain positive relationships with our residents at Riverside Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Lodge to verify any information. View our terms and conditions. Riverside Lodge has an Enhanced Service - more info.