
I would have no hesitation in recommending this care home for your relatives.Melissa S(Granddaughter of Resident/Service User)

the staff have been really excellent, supportive and caringC B(Daughter of Resident/Service User)

Mum, my sister and I would not hesitate to recommend Riverside Lodge.Janet T(Daughter of Resident/Service User)

I would have no hesitation in recommending this care home for your relatives.Melissa S(Granddaughter of Resident/Service User)

the staff have been really excellent, supportive and caringC B(Daughter of Resident/Service User)

Mum, my sister and I would not hesitate to recommend Riverside Lodge.Janet T(Daughter of Resident/Service User)

Riverside Lodge care home is a luxury care home situated on Church Street, close to the iconic Church of St. Mary. The home offers high quality compassionate care in a beautifully designed environment and is close to local shops, restaurants and cafes, ensuring residents have the opportunity to easily engage with the local community around them.
The home includes 75 en-suite bedrooms which are fully furnished with items that have been...
Care Provided by Riverside Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Riverside Lodge for full pricing details and T&Cs.
Contact Riverside Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Agnes Tonk(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at all times
Parking
- Riverside Lodge offers on site parking
Riverside Lodge Reviews (31)
Riverside Lodge has a Review Score of 9.9 (9.893) out of 10, based on 20 reviews in the last 2 years.
Over all time Riverside Lodge has 31 reviews.
When visiting for the first time, very impressed with the welcome we received. We inspected the rooms, the rooms were generous in size with an excellent en-suite shower room. During my stay I was greeted by staff by my first name, the staff were excellent, making sure I wanted for nothing, even wheeling me on fine days to the garden. Night staff check rooms every two hours. Excellent security, good food, well presented and not repeated throughout my stay. My thanks to all the staff for an excellent experience.
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.
My husband who has mobility issues, using both a walking frame and a wheelchair at times was in respite for two weeks in June 2024. We encountered kindness, respect and humour from all the staff. Although very new, Riverside Lodge already has a welcoming, homely atmosphere and the staff are very helpful and efficient. The facilities, such as the coffee lounge on the ground floor are a real treat. It also has very good management.
Thank you for taking the time to share your positive experience with us! Hearing that our care home has made a positive impact on your loved one means the world to us.
When I found myself in a situation of being on holiday and my mother was discharged from the hospital with no care plan, the staff at Riverside Lodge were amazing and arranged for her to be transferred there immediately. Nothing was too much trouble and communications with myself were excellent and I knew she would be in safe hands until my return.
We're delighted that you had a wonderful experience at our care home! We strive to create a supportive and enriching environment where our residents can thrive.
Staff are very friendly, caring and supportive. There are lots of daily activities for the residents to take part in as well as social trips out which is a real plus for the home.
Very happy with Riverside Lodge.
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.
I am very grateful for the knowledge that Mum is receiving the best possible care.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
My dad has been a resident at Riverside Lodge and seems to be happy and content. The manager seems to answer any queries we have and staff are always happy and willing to help.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!
Mum has been a resident of Riverside Lodge since mid-February 2024. We were anxious about the move as she had always been independent and lived in the same place for 50 years. Unfortunately, Alzheimer’s Disease made it impossible for her to carry on this way. The staff made the transition as smooth as possible and welcomed Mum in. The home is brand new with top-of-the-range facilities and is like a hotel - but homely too. Everywhere is spotlessly clean and maintained to a high standard. The food is excellent. It is cooked on-site, using fresh ingredients and the menu is varied. Mum was very thin on arrival but has now put on weight. There is a varied programme of activities and the staff work hard to ensure the residents' needs are met. The staff are professional, kind and caring and I have observed them building good relationships with the residents. Family and friends are welcome to visit at all times which is a good sign. Overall, we are very happy with Riverside Lodge.
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.
Since she has been at Riverside, the change has been remarkable. She has put on weight, is relaxed and engages with all the staff and fellow residents.
Friends and family have all remarked at how happy she looks when we see her and also those who follow her on your social media pages (which is very good by the way).
This has been a very positive experience and a great relief for Mum and us and this is all due to the care and attention she receives at Riverside Lodge.
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.
Riverside Lodge is a lovely place, with excellent facilities, and a varied programme of activities for the residents. Staff are always friendly, caring and helpful, and give time to answer and deal with issues and queries. I feel my mother is being very well cared for at Riverside.
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive!
My mother-in-law has been at Riverside since March this year. The home is very new, is beautifully furnished/decorated and feels nothing like a care home, but more like a 5* hotel. I have found the staff to be extremely friendly and caring, they are always striving to enrich the lives of dementia residents and this is lovely to see on the Riverside Lodge online page, this keeps us updated with all the fun things going on!
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.
Lastly, the admin staff are so helpful and made it a very smooth transition into the home. Thanks so much, everyone!
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 12 Jun 2026
Join us at Riverside Lodge Care Home in Rickmansworth for our Recruitment Open Day! If you’re considering a rewarding career in Social Care, we’d love to meet you. Come along...
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Riverside Lodge.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Riverside Lodge.
Meet the Team (4)

I started my caring journey as a Care Assistant in a nursing home around eight years ago. I gained experience as a Senior Care Assistant, Nursing Assistant, Night Manager and Home Manager.
I believe to be a Registered Manager of any care home, you need to understand people's skills and strengths at same time as understanding their struggles and needs. My role is to support my team in a way they feel safe and happy to provide the highest standards of care and quality of life to our residents.

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

I started my career in care as a care assistant over 20 years ago. I then gained experience and started working in a number of different roles, including a day senior care assistant, night senior care assistant, wellness coordinator and deputy manager.
I knew from an early age that I wanted to care for older people and help to make a difference to their lives. I think that ensuring our residents are living their best lives is essential, and to be part of that with a like-minded team is very special.
My role as a deputy manager is to support the team to provide the best standard of care to our residents and to ensure every day is as enjoyable as possible for all.

My job as a Hospitality Manager allows me to be creative and effective whilst I manage my team to maintain high standards within the home. Quantum care allows me to enhance my talents whilst enabling me to gain positive relationships with our residents at Riverside Lodge.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Lodge to verify any information. View our terms and conditions. Riverside Lodge has an Enhanced Service -more info.