Home from home! All staff are very caring, considerate
Helen P (Daughter of Resident)
I have had no complaints since my husband has been in Rose Garden. The care has been excellent
C C (Wife of Resident)
They take a real interest in the residents and their families. Nothing is too much trouble
Faye A (Daughter of Resident)
Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.
These prices are only a guideline, please contact Rose Garden to find out the exact price for your requirements.
Visitors welcome any time at Rose Garden.
Private car park available.
Rose Garden has a Review Score of 9.4 (9.439) out of 10, based on 13 reviews in the last 2 years. Over all time Rose Garden has 24 reviews.
Review from D S (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card •
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Reply from Helen Jones, CEO at Rose Garden
Hello,
Thank you for your review. We very much appreciate receiving your feedback. With reference to the improvements in your mother's health, that is such great news. The team is very approachable and supportive for all residents and family members, it's a lovely home. My best wishes to you and your family.
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Review from K A (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card •
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Reply from Helen Jones, CEO at Rose Garden
Hello,
Thank you for taking the time to provide a review. I am very pleased your father seems happy in the service. I note you've had questions, whilst I hope you've received the answers you seek, if you have any questions please don't hesitate to contact the Registered Manager. Many thanks.
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Review from Kathryn B (Daughter of Resident) published on 7 April 2021
Submitted via Website •
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Review from D D (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card •
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The Review Score of 9.4 (9.439) out of 10 for Rose Garden is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.439 for Rose Garden is calculated as follows: ( (94 Excellents x 5) + (41 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.439
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rose Garden is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Nov 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
As the new Manager for Rose Garden Nursing Home and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!
Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.
Job Title: Deputy Manager
Joined: 2024
With a nursing career spanning 44 years Rose Garden are fortunate to have such an experienced Deputy Manager with Leonie. Leonie began her career in Australia as a hospital trained nurse, then going onto university and completing a Bachelor of Nursing when the nursing degree was introduced in the 1990s.
Leonie has worked in elderly care since the early 2000s initially as a clinical nurse and then moving onto management roles. When Leonie moved to the UK in 2022 she wanted to continue working with older people and is greatly enjoying working in the care sector here in the UK. Leonie started as the Clinical Manager for both Olive Tree House and Rose Garden before progressing to Deputy Manager of Rose Garden.
Leonie’s move to the UK was to be with her two daughters and five grandchildren and she is loving spending time with her family and being here to watch her grandchildren grow up.
Job Title: Regional Manager - Western Region
Joined: 2025
Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.
Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.
Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.
Job Title: Regional Resident Liaison Manager – Western Region
Joined: 2024
Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.
Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.
Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.
Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!
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