Rose Garden

Chessel Drive, Patchway, Bristol BS34 5BH
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9.5 26 Reviews
  • Rose Garden, Bristol
Rose Garden offers nursing and dementia care in Charlton Hayes, Bristol, less than a mile away from Cribbs Causeway.

Rose Garden offers a truly original, integrated approach to residential and nursing care for the elderly in a luxurious purpose built setting. The care staff at Rose Garden are highly experienced and qualified. With many having worked at the home since it first opened, team spirit is a key factor in the vibrant, welcoming sense of community and a uniquely warm, homely atmosphere. Staff are supported by ongoing training and monitoring to ensure that they’re performing to their full potential, so families know their loved ones are in the safest of hands.

A variety of activities are organised for residents to enjoy and they also have the opportunity to relax in this comfortable, friendly care environment.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1552

Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.

These prices are only a guideline, please contact Rose Garden to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vlad Adam (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Visitors welcome any time at Rose Garden.

Parking

  • Private car park available.

9.5

Rose Garden has a Review Score of 9.5 (9.508) out of 10, based on 15 reviews in the last 2 years.
Over all time Rose Garden has 26 reviews.

Overall Experience
  • 15
  • 7
  • 3
  • 1
  • 0
Date Published
  • 26
  • 5
  • 11
  • 15
  • 11
Reviewer Connection to Rose Garden
  • 14
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from P A (Wife of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, my husband's care is very good, staff are always very willing to do whatever is asked of them.
The fact that due to COVID we are unable to see him in the dining room, which I'm sure would benefit him and some of the other residnets who don't have many visitors.
Reply from Helen Jones, CEO at Rose Garden

Hello
Thank you for your review. I am so sorry that your visiting has been curtailed due to Covid. I completely agree with you that all residents benefit from happy visitors and guests, as do the staff! It gives us all a boost. We monitor the situation very regularly to make sure the impact to residents and guests is minimised without compromising safety measures for all. My best wishes to you and your family, thanks so much for the review.

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Review from R W (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my dad he always seems comfortable and well looked after.
He is settled and content and I wouldn't want to move him anywhere else.
Reply from Helen Jones, CEO at Rose Garden

Hello
Thank you for your review. I am so pleased to hear both you and your dad are happy and comfortable with our service. I think Rose Garden is a lovely place, perhaps it's because the staff are so warm and friendly. Thanks for taking the time to provide us with the feedback. My very best wishes to you and your family.

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Review from D S (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and support that my mother receives and knowing that she is in a safe environment. Her walking and general health has improved since she came to stay. She enjoys participating in the activities that take place. The nursing staff are excellent and very approachable. Overall,
we are very pleased with the nursing home.
Reply from Helen Jones, CEO at Rose Garden

Hello,
Thank you for your review. We very much appreciate receiving your feedback. With reference to the improvements in your mother's health, that is such great news. The team is very approachable and supportive for all residents and family members, it's a lovely home. My best wishes to you and your family.

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Review from K A (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad came here in August 2022 and settled well. Staff are caring and Dad seems happy. As a family, we had a few questions but the staff try to answer them and sort out queries. COVID restrictions have altered the flexibility when visiting which, unfortunately, is not making it such a good experience.
Reply from Helen Jones, CEO at Rose Garden

Hello,
Thank you for taking the time to provide a review. I am very pleased your father seems happy in the service. I note you've had questions, whilst I hope you've received the answers you seek, if you have any questions please don't hesitate to contact the Registered Manager. Many thanks.

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Review from Kathryn B (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum became a permanent resident just before Christmas 2020. The staff at Rose Garden Nursing Home cared for her really well and she was beginning to settle but unfortunately had a hospital stay then got discharged back to the care home where she then passed away middle of February. Her end of life
care was excellent and we were allowed to visit her. We took it in turns to stay with her 24 hours a day until she passed away. We will be forever grateful to the care home for allowing us to do this as we had not seen her since November 2020. Thank you.
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Review from D D (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only in Olive Tree for 7 weeks. He settled very quickly. The staff were so kind and compassionate to both him and mym. Sadly he passed away and received excellent end of life care. In that very short period of time dad firmed and excellent relationship with the staff. They really cared about
him and when he passed the staff could not have been more thoughtful and compassionate. Olive Tree is a fabulous place but it is the staff and management that make it.
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Current Review Score: 9.5 (9.508)

Overview of Review Score

The Review Score of 9.5 (9.508) out of 10 for Rose Garden is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.508 for Rose Garden is calculated as follows: ( (116 Excellents x 5) + (41 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 177 Ratings = 4.508
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rose Garden is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (4)

Vlad

Vlad Adam

Job Title: Registered Manager Joined: 2021

As the new Manager for Rose Garden Nursing Home and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!


Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.

Leonie

Leonie Raven

Job Title: Deputy Manager Joined: 2024

With a nursing career spanning 44 years Rose Garden are fortunate to have such an experienced Deputy Manager with Leonie. Leonie began her career in Australia as a hospital trained nurse, then going onto university and completing a Bachelor of Nursing when the nursing degree was introduced in the 1990s.


Leonie has worked in elderly care since the early 2000s initially as a clinical nurse and then moving onto management roles. When Leonie moved to the UK in 2022 she wanted to continue working with older people and is greatly enjoying working in the care sector here in the UK. Leonie started as the Clinical Manager for both Olive Tree House and Rose Garden before progressing to Deputy Manager of Rose Garden.


Leonie’s move to the UK was to be with her two daughters and five grandchildren and she is loving spending time with her family and being here to watch her grandchildren grow up.

Paul

Paul Thomas

Job Title: Regional Manager - Western Region Joined: 2025

Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.


Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.


Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.

Catherine

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.


Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.


Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.


Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!

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