Rosewood Manor

58 Coventry Road, Market Harborough LE16 9BZ
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9.7 36 Reviews
  • Rosewood Manor, Market Harborough
Rosewood Manor provides 24-hour residential, respite and residential dementia care in a home comprising 70 fully furnished bedrooms with a homely feel.

Each bedroom has its own en-suite wet room and the ground floor bedrooms have access to their own private patios. Residents are able to enjoy a variety of dayrooms, lounges and dining areas, including a bar and a hairdressing salon on the ground floor and a cinema room on the second floor.

A landscaped garden, featuring a sensory garden, surrounds the care home, enabling green-fingered residents to pursue their interest.

Rosewood Manor is designed to enable residents to lead an independent, active life with 24-hour care and support on hand.
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Care Provided by Rosewood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1700
  • Self-Funded Residential Dementia Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1600 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1800
The price(s) shown are provided by the care home. Contact Rosewood Manor for full pricing details and T&Cs.

Contact Rosewood Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rosewood Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Jarvis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rosewood Manor Reviews (36)

9.7

Rosewood Manor has a Review Score of 9.7 (9.704) out of 10, based on 17 reviews in the last 2 years.
Over all time Rosewood Manor has 36 reviews.

Overall Experience
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Total of 36, showing 21-36
Review from H W (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father sadly passed away after living in Rosewood Manor for the last twenty months. He was very happy there, he loved the food and all the staff were incredibly kind to him. As a family, we visited regularly and were always very impressed and comforted to know he was in such a caring environment.
He wasn't one for joining in activities, we did however witness lots of the residents doing a multitude of interesting things.
During his final few weeks the staff were so compassionate and caring both to Dad and also to our family. I honestly don't know what we would have done without them. We will miss seeing them ourselves.
I can't recommend it highly enough.
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Review from S W (Son of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff have nothing but my grateful thanks for looking after our dad for all the time he was a resident here. Dad was always treated with respect and dignity and especially so on the day he passed away.
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Review from John C (Son of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care shown by the managers and staff at Rosewood during my mum's stay was excellent. From the initial assessment meeting, until her passing, they were friendly, professional and caring towards all her needs. They helped her join in the home's activities and get to know the other residents
with whom she established good friendships. The family are pleased that we chose Rosewood for our mum's final days, thank you.
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Review from M P (Son of Resident) published on 16 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is hard to express just how grateful we are to the staff at Rosewood on all levels for the dignity and care provided to our dear mum until her passing at the end of October.
While the food, room, facilities and entertainment are all excellent, it is the genuine interest in the well-being of the
residents that stands out.
It is very comforting to know that throughout mum's stay, she was in the best of hands and well taken care of. As others have stated, a simple thank you does not seem enough.
It is a wonderful care home with lovely staff and as a family, we cannot recommend the home highly enough.
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Review from Aaron C (Grandson of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited a family member the other day and was greeted with a warm welcome by the manager, very friendly and approachable. Any question I asked the manager regarding my relative's health was answered straight away and seemed very knowledgeable and helped settle any worry myself and family had. I walked
away that afternoon feeling time was taken to get to know my relative, which is also very nice to see from staff and management.
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Review from Kate G (Daughter of Resident) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Rosewood Manor as she could no longer cope on her own. The building is newly renovated and designed to a very high standard. The rooms are spacious and the communal areas are lovely. The staff were all very kind and the food was excellent. I could not recommend it highly enough. Sadly
my mother passed away but the staff dealt with the situation very sensitively. Thank you, Rosewood team for being so kind to my mother in her final days.
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Review from Jeanette P (Daughter of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Rosewood is a very new and modern care home. The rooms are very nice and the housekeeping is good. The food is satisfactory all be it a little repetitive. The care given is generally of a good standard although as with most care homes they would benefit from a few more members of staff at times. Overall
the staff are very friendly and are dedicated some more than others. The overall care given to my father was good with a good rapport and plenty of humour. I would say better communication between some staff is required. All in all, we were happy with the care and comfort provided. Thank you to all at Rosewood.
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Review from Andrew M (Son of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home, its staff and the care provided were exceptional. Mum was in a caring and well-supported environment. It was a great comfort knowing that she was safe and being well looked after. When Mum's health deteriorated and when she was end-of-life, the great care and support she received then extend
to the family and me. The home ensured I was able to stay with her until she passed and provided me with the support and care I needed. I would highly recommend the home to anyone looking for a safe, secure and well-supportive environment for a family member.
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Review from Paul H (Son of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad move to Rosewood in Oct 21, where he was made to feel at home instantly.
The team at Rosewood found time to get to know him, his likes and dislikes. They supported him with great care and dignity. We can not praise them enough.
Dad faced huge challenges towards the end of his life, and the management
team supported the immediate family with sensible and pragmatic decisions. The care team and support services stepped up again, demonstrating sensitivity and kindness to the end.
Thank you all.
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Review from Alex P (Daughter of Resident) published on 29 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother stayed at Rosewood Manor from February to May 2022. She died after a short spell in hospital in May 2022.
Her room, including shower room and toilet, was lovely and kept clean to a very high standard.
All of the staff were brilliant and very warm, caring and helpful. All had a very
positive manner and I found communicating with staff was very easy, even through difficult covid times.
The communal areas had a very nice feel, were spacious, yet homely and comfortable and care was taken to put on relevant activities for the residents.


Overall, compared to other care homes that I visited, Rosewood Manor combined the homeliness of an actual home with the high-quality environment of a hotel. I cannot recommend it highly enough.

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Review from Simon D (Friend of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My friend, whom I had LPA for, stayed at Rosewood manor from May 2021 to March 2022 when he died. He received a good quality of care with efforts to integrate him into the activities at the home. The accommodation was very satisfactory generally and the staff very pleasant.


My friend was a foundation

member - that is he moved in soon after the opening of the home. During this period there was an apparent rapid change over of staff. I imagine the situation is much better now.


Finally Rosewood Manor made especial effort to locate a home for Zoe the parrot which was very much appreciated by my friend and myself.

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Review from Mark H (Son of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Rosewood Manor for six months, where the care and attention from the staff couldn't have been any better. So many lovely, caring people work there, making my father's time so special. The standards at Rosewood went above and beyond, and knowing how well he was regarded and looked
after made a huge difference to our family and friends. Right up until the end he couldn't have been in a better place, constant care and genuine compassion from all the staff made the final days more bearable. For anyone looking for the perfect place for a loved one, I couldn't recommend Rosewood Manor highly enough, such a lovely care home, filled with the most amazing staff.
Thank you from all our family.
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Review from Z M (Daughter of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was only in Rosewood Manor for a very short time but the care she received was second to none. She was always treated with dignity and respect. During her final days, the staff went above and beyond to ensure that she was comfortable also supporting myself and my sister through a difficult time.
We will always be so grateful for everything the home did for my mum. Thank you doesn't seem enough.
Reply from Rebekah Perrin, General Manager at Rosewood ManorThank you for taking the time to review Rosewood Manor and for your wonderful 5-star rating. We are delighted to hear how satisfied you were with our home and the care provided by our dedicated team. We were privileged to look after your mum and to support you and your family. Best wishes.
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Review from Rachel S (Daughter of Resident) published on 16 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Rosewood Manor for a few months. I can't recommend this care home highly enough. The care my mum has received has been second to none. Both my parents have had experience in various other highly rated care homes, but Rosewood Manor is by far the best.
The care my mum has received,
whilst being at Rosewood Manor has been exceptional. My only wish is that she'd been able to enjoy all the facilities on offer. But due to her fragility, she was unable to. But the staff made sure to comfort and chat with my mum and make her life a little easier. I was lucky enough to be able to visit my mum daily with the usual daily lateral flow tests given at the home and this provided a great deal of comfort to myself and my mum. Added to this, Rosewood Manor is stunning. More like a 5-star hotel! Nothing is too much trouble at Rosewood Manor, the team feel like an extended family, which is surely how a care home should be!
Reply from Rebekah Perrin, General Manager at Rosewood ManorThank you so much for taking the time to leave such a lovely review. I am so pleased Rosewood Manor provided you with such a positive experience; it has been our pleasure getting to know you all. Your feedback is truly invaluable and will be shared amongst the whole team. Thank you again.
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Review from J W (Son of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum became a resident at Rosewood Manor in April, I have been consistently very impressed with all aspects of Mum's care.
The bedrooms are lovely and finished to a high standard and kept very clean, as is the rest of the home which is airy and bright and with great facilities.
The staff are
fantastic, from carers to reception to management, with all holding Mum's care in their heart and clearly working well as a team.
I have no hesitation in recommending Rosewood Manor, knowing that Mum is receiving such outstanding care. Thank you all.
Reply from Ebony Staite, Client Relationship Manager at Rosewood ManorThank you for your review and kind words, we are so pleased that you are so happy with your mum's care. Rosewood Manor takes great pride in delivering an excellent service and your review is really important to us. Thank you again.
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Review from Stephanie S (Daughter of Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been one of the first residents at Rosewood Manor in Market Harborough. She stayed for a month for some respite care and she enjoyed her time there. The facilities at the home are beautiful and it looks more like a hotel than a care home! The bedrooms are well appointed and have lovely en-suite
wet rooms. The staff at the home are all very professional and have taken the care and safety of Mum very seriously. She had to undertake a period of isolation when she first entered due to the pandemic. After this, she was able to use all the facilities including the dining room. Speaking to my Mum when she was there, she seemed happy and relaxed. She enjoyed the food and the company. She also said the staff were all very kind and polite. The residents do a variety of activities and are kept busy. I won’t hesitate to use the home again in the future.
Reply from Sarah-Louise Haskins, Client Relationship Manager at Rosewood ManorWe are so pleased that Mum enjoyed her stay with us and we take pride in helping families and for our residents to live well and be supported by the team. We are looking forward to seeing Mum again soon.
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Current Review Score: 9.7 (9.704)

Overview of Review Score

The Review Score of 9.7 (9.704) out of 10 for Rosewood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Rosewood Manor is calculated as follows: ( (178 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 204 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Rosewood Manor is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Amanda

Amanda Withers

Job Title: Front Of House Manager Joined: 2024

Amanda is our front-of-house manager at Rosewood Manor, bringing a wealth of experience and knowledge of the care sector. Amanda supports families and individuals from their initial enquiry all the way through to their admission into the home. Amanda will be your first point of contact at Rosewood Manor and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Rosewood Manor.

Amy

Amy Pottinger

Job Title: General Manager Joined: 2023

Amy comes with a rich background within Residential Care and has worked in various roles throughout her years in care and across the care sector.


Amy brings a wealth of experience with her to Rosewood Manor.


Drawing from over 11 years of working in Health and Social Care, Amy is deeply dedicated to Acacia Cares' vision. She champions residents taking the lead, ensuring the highest standard of care at services she manages, which results in enriched and fulfilled lives of our residents.


To Amy, Acacia feels like family, where residents' inspiration and compassionate staff shape a homely atmosphere. She finds great fulfilment in overseeing an exceptional team, while considering Acacia Care a pioneer in delivering genuine and compassionate support, setting new standards in the care industry. Amy has a keen interest in Regulatory compliance which continuously improves the compliance within the services that she manages.

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