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Sandhills Court Care Home

Exeter Road, Scunthorpe, North Lincolnshire DN15 7AS
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the staff at Sandhills are truly one of a kindM B(Son of Resident/Service User)
Sandhills Court Care Home, Scunthorpe
The food is of a high quality and always interesting.Marjorie C(Resident / Service User)
Sandhills Court Care Home, Scunthorpe
The facilities on site are superb and there are a large variety of activities to choose from.Catherine M(Granddaughter of Resident/Service User)
Sandhills Court Care Home, Scunthorpe

**Courtyard Suite Now Open. 14 luxurious ensuite bedrooms and a kitchen and dining area, plus a separate lounge. Enquire today**

Sandhills Court is a is a beautiful purpose-built home, designed to provide the highest standards in attractive surroundings. Staff have created a lovely atmosphere where residents and colleagues alike have formed touching friendships.

Here, they welcome those in need of residential care, including people living with dementia in need of residential support....  

Care Provided by Sandhills Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,155
Residential Dementia CareFrom £1,100From £1,210

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Sandhills Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Zoe Randall (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (76)

Visiting

  • Lots of local shops, including a Sainsbury’s over the road. 100 yards away is the Baths Hall, a modern auditorium in a 1930s bath house, offering music, comedy and dance. The North Lincolnshire Museum is under a mile away.

Parking

  • Parking available onsite

Sandhills Court Care Home Reviews (98)

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9.7

Sandhills Court Care Home has a Review Score of 9.7 (9.653) out of 10, based on 16 reviews in the last 2 years. Over all time Sandhills Court Care Home has 98 reviews.

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Showing 98 reviews matching selected criteria
Review from J D (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
One gentleman carers for my mum, and I find him to be very approachable and caring.

One lady proceeded him, and she was also very knowledgeable, approachable and caring.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care, and we look forward to seeing you again soon.

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Review from Fiona C (Daughter of Resident) published on 8 January 2024 Submitted via Website
Overall Experience
The care that is constantly given to me and my mum is excellent. The home has a family feel in a 5-star hotel setting. All of the staff are so caring, approachable and professional. I always felt welcomed by a friendly smile every time I entered.

Mum has been really poorly but thanks to her excellent care she is feeling much better. I would absolutely recommend this home in a heartbeat. Thank you.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and we are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from D L (Wife of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

I find everyone at the home extremely caring. They all invite you in as though it is their home and are taking care of your relative.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. We are happy to hear you feel like a part of our Sandhills Court family. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from C J (Son of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience
Mum was in Sandhills Court for one month for some respite care after a fall. The welcome was very warm and friendly. She settled in quickly and was very well looked after. All the staff were courteous and caring. Mum developed a bad chest infection, which was monitored and dealt with quickly and effectively.
On the whole, we were very happy with the home and the care.

The only negatives are 1) continuity - far too often, a different carer was on Mum's floor. 2) "Execution" - I asked if someone could help Mum cut her fingernails - it took three requests and one week!

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is always nice to hear words like “courteous” and “caring” being used to describe our care. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Keith F (Nephew of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience

Sandhills Court is a wonderful care home. The staff are caring, very kind and attentive. The food is excellent and plentiful. Entertainment is second to none. All I can say is 10 out of 10.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your lovely review. It is always nice to hear words like 'caring, very kind and attentive' being used to describe our care. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from Michael C (Nephew of Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience
My uncle came to Sandhills Court initially for respite care, and the carers were very supportive when he had to adjust to a permanent stay. His care was generally good, and he always felt safe and supported.

There were times when facilities and housekeeping fell below standards, with laundry being delayed and his room untidy with cardboard boxes and unemptied bins. Problems were rectified but resurfaced. My uncle has limited use of his hand, and the carers help with his electrical devices and controls, ensuring he enjoys his interest in watching sports and listening to music.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Uncle in our care, and we hope Sandhills Court Care Home did everything possible to make the transition as easy as possible. We will discuss your feedback with the home’s manager to help...  

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Review from Jacqui K (Granddaughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

Wonderful staff. Nothing is too much trouble. My grandma is looked after very well. Very clean rooms. Good variety of food. Lots of activities. Would highly recommend.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care, and we look forward to seeing you again soon.

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Review from Stewart B (Cousin of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

I found Sandhill Court Care Home a very clean and inviting place to live and visit. Found all staff very polite, approachable, caring, friendly and helpful.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for leaving your lovely review. We are so pleased to hear that you were impressed with the cleanliness and environment at Sandhills Court. It is always nice to hear words such as "polite" and "approachable" being used to describe the care that we provide. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from S A (Granddaughter of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience
Always feel welcome when I visit my grandma.
My grandma is happy here, and I feel that she is well looked after.

All staff treat everyone with respect.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave your kind words. We are so pleased that you and your Grandma feel welcome and like part of our Sandhills Court family. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Kathleen M (Respite Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

Overall service care during my stay was excellent and caring.

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

Thank you for leaving your review. We are pleased to hear you are happy with the overall service of care during your stay with us. We hope to see you again.

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Review from Sandra L (Daughter of Resident) published on 3 May 2023 Submitted via Postal Card
Overall Experience

I feel Mum is cared for very well, although I would like to see her have more encouragement to get out of bed. There have been some issues that have been resolved, and things are ok now. I feel for Mum's mental health and well-being, she needs more familiar faces and not strangers, and this is very important.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

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Review from Gill D (Daughter of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

My mum has got a quality of life she was struggling to maintain at home. Eating well, lots of activity, and a community to be involved with. She has carers to watch over her safety and friends to converse with. Lovely to see her so well.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are so pleased to hear that your Mum is enjoying our freshly cooked meals, is feeling stimulated by our fun activities and has made friends whilst in our care. We have a genuine regard for our residents, so it is lovely to hear that your Mum is doing so well. We hope to continue providing your loved one with the best possible care.

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Review from Rachel J (Daughter of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

My mum has lived at Sandhills Court for the last four and a half years, and during that time, she has received nothing but the best care, love and support from all the staff. We worried as a family at the thought of Mum going into a residential home, but had we known what Sandhills would provide for her and the quality of care she would receive, we needn't of worried. Mum has had fun doing lots of activities over the years and particularly loved Zumba. She has also been spoilt rotten with hot chocolate and cakes, and not forgetting her favourite shortbread biscuits. Mum is coming to the end of her life now, and as a family, we are so pleased she can spend her final days with her adopted care family and with us. Nothing has been too much trouble, and it has been a blessing for us that when we leave her, we know she is safe, happy and loved. Thank you.

Reply from Grace Langfield, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave such a lovely review. We are so glad to have made your family and your Mum feel like such a well cared for part of our family and that our staff have been able to go above and beyond with her everyday needs, even making time to spoil her with her favourite...  

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Review from Jayne C (Daughter of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

I am extremely happy with this care home. All the staff are kind, helpful and sympathetic towards everyone. Nothing is too much trouble for any of them; they always go the extra mile. My mum is happy and contented to stay here, which is a great relief for me; I can go home knowing my mum is being well looked after all the time. Thank you.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave your review. We are so pleased to hear that you feel relieved with your Mum in our care, and it is so nice hearing words such as "kind", "helpful" and "sympathetic" to describe the care that we provide. Thank you for choosing Sandhills Court for your stay.

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Review from Yvonne H (Daughter of Resident) published on 27 April 2023 Submitted via Postal Card
Overall Experience

I have never written a review but just had to for Sandhills. My mum has been looked after so well, and so have I. It's hard to make that decision, but it was the best one we made. Sandhills has a happy atmosphere, and the staff are great. All I can say is if you are looking for a really good care home, Sandhills is it!

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your lovely review. We are so pleased to hear that you are impressed with the atmosphere and staff attentiveness at Sandhills Court. It is nice to hear that you feel like part of our Sandhills Court family, and we hope to continue providing your Mum with the best possible care.

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Review from C D (Sister of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience
Lovely, friendly greeting.

Totally relaxing attitudes throughout, and very caring staff.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.

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Review from Laura C (Granddaughter of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

This care home has been a breath of air! The staff, whether they be carers, cleaners or kitchen, they have been nothing but kind, caring and helpful. They have truly listened to my grandma and the family and have only ever been helpful. My grandma finally feels safe! Thank you!

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

Thank you for your lovely review. It is always nice to hear words like “kind” and “caring” being used to describe our care. We hope to continue providing your Grandma with the best possible care.

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Review from Malcolm V (Respite Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience
Building, all staff very, very professional.
Food excellent - compliments to the chef.

All in all enjoyed my stay.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. Hopefully, you will go away from this feeling like you received the best possible care. We will certainly pass your comments on to the chef.

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Review from L C (Daughter of Resident) published on 1 February 2023 Submitted via Postal Card
Overall Experience

My mum has been a full-time resident since November 2022. We are happy with the care and all the facilities at the home. The staff are all very friendly and professional.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. Please let us know if there is anything further we can do to make your Mum as comfortable as possible in our care.

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Review from Lorraine R (Daughter of Resident) published on 17 January 2023 Submitted via Postal Card
Overall Experience

My mother has been in the care of Sandhills for just over a year now, and she has settled really well, which is entirely due to the staff, which we, as a family, feel are very caring. The home itself is beautiful - it doesn't feel like a care home at all, more like a hotel, and I would feel confident to recommend Sandhills to anyone looking to put a loved one into a home.

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are very happy you can feel at ease with your Mother in our care at Sandhills Court. We hope to continue providing her with the best possible care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 29 July 2026

We welcome those in need of residential and dementia residential care. Please call us to find out latest availability. En-suite bedrooms fully furnished to a high standard. Some of our rooms come with bay windows, patio doors and views of our well maintained gardens.

News (1) & Events (0)

News
  • 05 Feb 2025

    TikTok star Bailey Greetham has visited two care homes in Scunthorpe to kick off a year-long partnership to help residents get active. Edmund House and Sandhills Court Bupa Care Homes...

Upcoming Events

There are no upcoming events for Sandhills Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Sandhills Court Care Home.

Meet the Team (10)

Zoe Randall
Zoe RandallJob Title:Home ManagerJoined: 2025

I have been working in the care sector since 2003, starting my career as a kitchen assistant, where I soon realised my passion for the care industry. I later became a care assistant and progressed to the role of home manager in 2017. Throughout my career, I have managed different services and commissioned new homes – I have loved every challenge and experience.

I love working in the care sector as seeing the difference I can make every day brings me so much warmth. My goal is to make a difference to residents' lives and help them to live life to the fullest, by creating a home environment where everyone can thrive.

In my spare time I love to be with my family; taking on new adventures and enjoying quality time together.

Rebecca Jordan
Rebecca JordanJob Title:Deputy ManagerJoined: 2018

I started working at Bupa as a care assistant, moving to senior care assistant, and then became Unit Manager before recently taking on the role of Deputy Manager. My mum was a care assistant when I was younger. She would take me to work with her on a weekend and I would sit and spend time with the residents and get involved with their activities.

I love working in care services and it's wonderful to know that you are making a difference in people’s lives.

I love helping people and I get a sense of satisfaction from seeing how my care makes a difference in their lives. Seeing residents achieve personal goals reminds me why I love doing what I’m doing. It's also about the staff; making sure they are happy and knowing they are able to come and talk to me for advice or just for someone to sit and listen to them.

I’m Married with 3 children and live local to Sandhill Court. In my spare time, I enjoy spending it with my family, bowling, escape rooms and going to the cinema. We enjoy going on holiday abroad once a year and will also have a long weekend away in the UK.

Josh Beacroft
Josh BeacroftJob Title:Unit ManagerJoined: 2015

I have worked for Bupa for over 9 years. What I most enjoy about working in the care sector is the ability to make a real difference in people's lives every day. There's something incredibly fulfilling about knowing that my support, whether it's providing physical care or simply offering a listening ear, can bring comfort and joy to those I care for.

I love building genuine relationships with the people I work with, learning about their unique stories, and being there for them during both the good times and the challenging moments. The sense of purpose and connection I feel in this role is something I truly cherish.

I currently live at home with my parents and support in caring for my elderly grandmother full time alongside my mum. I spend my personal time socialising with friends, going to the gym, going boxing, attending social groups, cycling, reading and playing games on the ps5.

Jake Bailey
Jake BaileyJob Title:Unit ManagerJoined: 2024

I decided to get a job in care when I first turned 18 years old I used to do odd jobs for my elderly next-door neighbour with tasks he struggled with. Before working here at Sandhills Court, I worked with young adults who had learning disabilities in a support living home.

I enjoy caring for people how they want to be cared for and taking time to earn their trust. Supporting residents physically and emotionally, building bonds and being able to make them laugh and smile is what I enjoy most; giving them and their families that well-needed respite.

In my spare time, I enjoy being in the garden with a beer or two. I don’t have any pets, however I would love to get a sausage dog. I’ve already decided when I do, he’ll be called Bert. I enjoy in my free time watching films, playing on my Play Station, or simply spending time with family and friends. I’m very close to my Mum and we spend a lot of time together.

David Elsom
David ElsomJob Title:Chef ManagerJoined: 2017

My role as Chef Manager means I am responsible for the day-to-day management of the catering team, ensuring nutritious and well-balanced meals for our residents.

I have worked here at Sandhills Court since the day it opened. Before this, I started out as a trainee chef with the NHS based at Scunthorpe General Hospital, spending 27 years with the trust and becoming the trust catering manager in 2009 covering Scunthorpe Grimsby and Goole hospitals, and was recognised for my role in 2010 by becoming the NHS catering manager of the year.

I have always worked within the care sector, and what I enjoy most about my role is customer interaction - it’s a pleasure to sit with the residents to discuss food or to have a general chat with residents and relatives.

I live locally to Sandhills and in my spare time, I enjoy playing football, and golf and keeping fit at the gym.

I am Married with an elder son who has just graduated from university. I also go to London quite often to watch football - one of the residents did their teacher training around white heart lane - so I often take picture when I go to show how the area has changed!

Debbie MacDonald
Debbie MacDonaldJob Title:Activities CoordinatorJoined: 2024

I enjoy working with people and having a personal approach to the work that I do as well as having an opportunity to think creatively.

Before my role here at Sandhills Court, I worked in the charity sector for the last 10 years, mainly in churches and Christian organisations, so spending time with and organising activities for residents is something I really enjoy.

I have been married for 14 years to my husband and we have a three-year-old daughter. My husband is a Pastor of a local church and we live local to the home. I have many interests and hobbies which include crocheting, sewing, cake decorating, art and singing (which I do regularly as part of being involved in church). I am also currently doing an art history course through the open university as a personal development and special interest.

Julie Hulme
Julie HulmeJob Title:Financial AdministratorJoined: 2017

I have worked for Bupa for 7 years and have been in the role of Financial Administrator for 3 years.

I enjoy working in care services as no two days are the same, and it's lovely hearing stories from residents and their families about their lives.

I spend most of my spare time with my family and looking after my grandsons.

Penelope Scott
Penelope ScottJob Title:ReceptionistJoined: 2020

I have worked for Bupa for 4 years and have been in the role of receptionist for 2 and a half years. I have always had customer-facing roles - I was cabin crew for KLM Airlines for 10 years before I joined Bupa.

I enjoy working in care services because of the interaction with residents, families and colleagues.

I live locally to Sandhills Court - I have one daughter and two grandsons and I love to spend my spare time with them.

Nikki Depledge
Nikki DepledgeJob Title:Head HousekeeperJoined: 2018

I’ve been in this role since May 2019, originally starting as a housekeeper in January 2018. I’ve worked in the care home sector for many years, my first job was as a cook in a residential home. Following this, I moved to Germany where I worked for many years as a housekeeper for the CO of the Royal Scots Dragoon Guards.

When I moved back to the UK, I decided I wanted to go back to working in the care home sector, so I jumped at the chance to apply for this role at Sandhill's - I love the Interaction with the residents & families, and being able to contribute to people’s well being and daily life.

I’ve been married 31 years, have two grown-up children, a one-year-old granddaughter and two boxer dogs called Harvey & Winnie whom I love walking every day. In my spare time, I enjoy socialising with family & friends, looking after my granddaughter and going on holidays in the sunshine.

Steve Gregory
Steve GregoryJob Title:Maintenace OperatorJoined: 2024

I have been a maintenance operator for 6 years and hold 20 years of property maintenance experience.

I enjoy working in care services as it's the little things, especially in maintenance, such as hanging a family photo on the wall, changing a light bulb, and sorting a resident's curtains out. The everyday jobs we take for granted, just being able to be the person that can do those things for the residents is what I enjoy the most.

I live in Barton which is 25 minutes away from the home, with my partner, Laura and my 2 teenage sons, Ethan and Tobias. Laura has 2 daughters Evie and Maisie who are 8 and 5, we have them 4 days out of the week, so our house is a healthy split of giggles, barbie dolls and grumpy teens! I spend most of my spare time at the moment renovating the house and I'm also an avid woodworker, so can usually be found in the shed making bowls and candle holders on my lathe.

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