
the staff at Sandhills are truly one of a kindM B(Son of Resident/Service User)

The food is of a high quality and always interesting.Marjorie C(Resident / Service User)

The facilities on site are superb and there are a large variety of activities to choose from.Catherine M(Granddaughter of Resident/Service User)

the staff at Sandhills are truly one of a kindM B(Son of Resident/Service User)

The food is of a high quality and always interesting.Marjorie C(Resident / Service User)

The facilities on site are superb and there are a large variety of activities to choose from.Catherine M(Granddaughter of Resident/Service User)

**Courtyard Suite Now Open. 14 luxurious ensuite bedrooms and a kitchen and dining area, plus a separate lounge. Enquire today**
Sandhills Court is a is a beautiful purpose-built home, designed to provide the highest standards in attractive surroundings. Staff have created a lovely atmosphere where residents and colleagues alike have formed touching friendships.
Here, they welcome those in need of residential care, including people living with dementia in need of residential support....
Care Provided by Sandhills Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Sandhills Court Care Home for full pricing details and T&Cs.
Contact Sandhills Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Zoe Randall (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Lots of local shops, including a Sainsbury’s over the road. 100 yards away is the Baths Hall, a modern auditorium in a 1930s bath house, offering music, comedy and dance. The North Lincolnshire Museum is under a mile away.
Parking
- Parking available onsite
Sandhills Court Care Home Reviews (98)
Sandhills Court Care Home has a Review Score of 9.7 (9.653) out of 10, based on 16 reviews in the last 2 years.
Over all time Sandhills Court Care Home has 98 reviews.
More funding and additional staff may ease the situation.
We appreciate you taking the time to leave us your review. We will pass your feedback on to the management team to help them continually improve their service.
We have been very satisfied with the care and attention given to him.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My mum has been a permanent resident at Sandhills Court since 5th February 2022. It was a very difficult decision to move Mum to a residential care home as she lived with my husband and me for the previous 4.5 years; I was her main carer. We had viewed several care homes in our area when we were looking for respite for Mum, and Sandhills was far superior to anywhere else. Mum enjoyed her respite stays, and Sandhills was the obvious choice for permanent residency. Mum has been healthier for the last ten months at Sandhills than she has been for a while. She was registered with a local doctor, and the staff manage her medication, which is working very well. The carers are very kind to Mum and look after her very well. They encourage her to join in some of the activities. She has her hair done every week, which she loves; she cares very much about her appearance. She also enjoys the food, especially the puddings! No complaints whatsoever, just praise for everyone involved with caring for my amazing Mum. Thank you all.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care, especially after your previous respite stays with us, and we hope you feel like a part of our Sandhills Court family. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible, and we look forward to seeing you again soon.
She was very well looked after and joined in things.
She enjoys being there for respite.
Thank you for your kind words. We hope Sandhills Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care and thank you for choosing our home for your stay.
Sandhills is a truly fabulous care home. The staff are enthusiastic and dedicated and do everything they can to make sure the home provides the best possible experience for all the residents. The home is clean and safe, and very well maintained. The rooms are cleaned each day, and a high level of hygiene is maintained. The residents are engaged with various activities and enjoy a high standard of catering.
Thank you for your feedback. We are happy to hear you describe our staff and care in this way. Thank you for choosing us to care for your loved one.
We visited Sandhills amid the Jubilee celebrations to find a singer in the main lounge. All the residents were having a lovely time enjoying the music. Some were encouraged to dance and wave their flags. We were made very welcome, and chairs were found for us. All the staff were singing and dancing and very attentive to the resident's needs, moving some to a quieter area and encouraging others to join in any way that could. It was a very happy place.
Thank you for your feedback. We are glad that you enjoyed the celebrations; it is so nice to be able to welcome our resident's families back in for events.
Lovely and clean. A bright and welcoming atmosphere. Staff are very friendly and helpful - nothing is too much trouble. On the occasions Mum had a stomach bug, she was extremely well looked after. All staff have a fantastic sense of humour, both with residents and their families. According to Mum, the food is amazing, and there is always a good choice on the menu. Well done, Sandhills Court!
We appreciate you taking the time to leave us your comments. It is nice to hear that you feel your mum is well looked after and that you find our staff friendly and helpful. Thank you for choosing Sandhills Court for your mum's stays.
Every staff ar Sandhills are friendly and welcoming. They treat each resident as an individual with dignity and respect. The home is kept clean and inviting. I would like to see activities in the dementia unit improve. I am kept up to date with any changes in regards to my nanna either by phone or when I visit.
Thank you for your feedback. We are happy to hear you describe our staff in this way. I will certainly pass your comments about the activities on to the management team. Please let us know if there is anything further we can do to make your loved one as comfortable as possible in our care.
My sister and I have three members of our family in residence in the care home. Our mother being there from the time of opening. All are cared for superbly, creating a homely feel where they share with us. They feel safe and comfortable. The carers are truly kind, compassionate to each of their needs and enjoy a laugh with our family and always go that extra mile, knowing the little things that make all the difference to the day. The management is always willing to listen to us as a family; the kitchen staff, housekeeping maintenance and reception are fabulous. Thank you to the whole team for supporting our family, and we cheer you on in every way through these difficult times.
We appreciate you taking the time to leave us your comments. It is wonderful to hear how happy you are with the care not only your Mother but the other family members are receiving in our home and that you feel listened to as a family. Thank you for choosing Sandhills Court for your family member's stay.
Mum came in for respite after a series of falls. The staff have been wonderful, kind and gentle with her. Sandhills is a lovely place, well-appointed, modern and clean. Lots of amenities and activities. So, great place, fantastic staff and a cooked breakfast every day! Thank you for everything.
Thank you for your review. We are so happy to have been able to care for your Mum. Thank you for choosing Sandhills Court.
My mother-in-law was very pleased with all aspects of her stay at Sandhills and is rebooking a respite break in July 2022.
Thank you for your review. We look forward to seeing your mother-in-law again soon.
I appreciate Covid has been a difficult time and caused many problems for residents, staff and family. On my first visit after restrictions were lifted, it looked like Mum’s room hadn’t been cleaned for a year! I asked the carers on duty to speak to the cleaners but 2 weeks later nothing had changed. She had 3 dressing gowns hung on the back of the bathroom door all heavily stained with old excrement. The day before I moved her into another care home (last week) she fell and fractured her wrist. I know this can happen anywhere but my son was shocked to see her pushing her walker, with her painful wrist, despite me calling ahead to make sure she was ready in her wheelchair in order to be taken to A&E. There have been, and still are some real gems working there but few and far between and then they usually move on. Pre-Covid, I would visit regularly, dust and tidy her room, take a lot of her clothes home with me to wash.
We are sorry that you as a family feel that way. Our resident’s health and wellbeing is an absolute priority, the fall has been already reviewed in the home, and we would be happy to investigate any other concerns.
My mother-in-law was placed here by social services due to her husband being in hospital. It is very difficult for her as she wants to be at home. I got a call from the home telling me she had arrived and asked me to get some belongings for her. I rang back was waiting for over an hour for someone to take my phone call I know care staff are busy, but as a worried family member it is bad, and this is really my only grumble. The lady, who finally took my call was friendly and helpful. When I arrived at the care home to deliver items for my mother-in-law, a gentlemen carer was just finishing his shift; he said, I would hold the door, but I’m too tired and walked off. The care assistant who answered the door was very blunt and standoffish and said, she’s upstairs and took bags from me then just walked off. Not at all compassionate! I just hope for the rest of my mother in laws time there, I get better communication, and they give her the best care they can.
Thank you for your feedback. We are concerned to hear about this, we will discuss your comments with the home’s manager to help them continually improve their service. We hope your Mother-in-law settles in well and thank you again for raising your concerns with us. Please don’t hesitate to get in touch if there is anything else we can help with.
Very nice place.
Contracted Covid in care home May 20.
I visited mum once a week, outside a window in all weathers. Grandsons (adult) not allowed window visits. Own FaceTime used (difficult at times, due to dementia).
Sandhills had Covid safe visiting room since Nov 20. Not allowed to use it due to continuous Covid outbreaks. Concerns re outbreaks reported to CQC. Mum confined to a room, 14 days x 4. Detrimental effect to mum's mental and physical health. Minimal empathy from management to providing sheltered safe visiting. Haircut not offered for a full year (due to outbreaks). Mum's self-esteem low. Chiropodist x 2 in a year. Activities were minimal as only one coordinator for three floors. Basic care satisfactory, but felt the need to ‘chase’ everything. Chef provided a good special diet. Management communication was poor in my opinion.
We take all feedback seriously and I’ve relayed this feedback to the relevant teams. I...
Covid-19 has seen a very difficult time for residents and staff alike. I have always found the staff have done their very best during these times. Adhering to the Government regulations has caused problems for staff and my mother. Lack of time to speak with her has lead her to be confused about the situation. Being deaf and registered blind; the modern communication has not suited her. No one to shop, help with her hair and nails etc. has caused her to be slightly depressed. She loves the staff and her bubble baths but needs her confidence building to socialise.
Thank you for your review. We appreciate it has been a very tough time for some of our residents. We will certainly pass your comments on to the manger and see if we can help build your Mothers confidence and get her more involved in the social activities. Please let us know if there is anything else we can do to make her as comfortable as possible in our care.
I had an elderly long time family friend who was a resident in the home during the covid pandemic. The staff were wonderful; although I could not be inside the home to see my friend, the staff made it possible for me to stand outside on the roadside where her bedroom faced from the first floor. This enabled her to still see me and other family members. To make it possible for me to have a conversation with her, they also arranged for me to speak with her on her mobile, which she had in the home with her. This made my friend very happy and let her know how much she was loved. I cannot fault this home or it's the staff at all. Overall, this home is a beautiful place, and the staff really gave 100% care to my friend.
Thank you so much for your incredibly thoughtful review; we are so grateful to hear your lovely comments. We are so pleased you were satisfied with the care we provided for your dearest friend. Please let us know if there is anything at all that we can do for you.
My sister is a resident at Sandhills; she has been in their care since the beginning of December 2020. The care staff and management are extremely friendly and helpful. Nothing is to much trouble. The seniors keep me informed of all aspects of my sisters care. I would recommend this home to anyone!
Thank you so much for your lovely review; we really appreciate your kind words. We are so pleased to hear that you can feel at ease with your sister in our care. Please let us know if there is anything further we can do to make her stay more comfortable!
My mother-in-law was a resident at Sandhill, initially on emergency respite for two weeks, but after just over a week, it was decided by the family that she stays permanently. The home manager and staff have taken excellent care of her since November, encouraging her to eat, mix and interact with other residents. She felt very safe and often said she was well looked after.
Thank you so much for taking the time to leave us such a lovely review - we really appreciate your kind words.
My mother has been very content throughout her stay at Sandhills. I am fully confident that she is safe, happy and very well looked after. The caring staff are very kind and maintain good communication with me. The head of reception is an outstanding member of staff, who is very focused on maintaining excellent communication with the family. She is very polite, professional and is a compassionate person. She is an exemplar for the organisation who does a great job of engaging my mother.
If there is absolutely anything else we can do for yourself, or your family at this time, please let us know!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 29 July 2026We welcome those in need of residential and dementia residential care. Please call us to find out latest availability. En-suite bedrooms fully furnished to a high standard. Some of our rooms come with bay windows, patio doors and views of our well maintained gardens.
News (1) & Events (0)
- 05 Feb 2025
TikTok star Bailey Greetham has visited two care homes in Scunthorpe to kick off a year-long partnership to help residents get active. Edmund House and Sandhills Court Bupa Care Homes...
There are no upcoming events for Sandhills Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Sandhills Court Care Home.
Meet the Team (10)

I have been working in the care sector since 2003, starting my career as a kitchen assistant, where I soon realised my passion for the care industry. I later became a care assistant and progressed to the role of home manager in 2017. Throughout my career, I have managed different services and commissioned new homes – I have loved every challenge and experience.
I love working in the care sector as seeing the difference I can make every day brings me so much warmth. My goal is to make a difference to residents' lives and help them to live life to the fullest, by creating a home environment where everyone can thrive.
In my spare time I love to be with my family; taking on new adventures and enjoying quality time together.

I started working at Bupa as a care assistant, moving to senior care assistant, and then became Unit Manager before recently taking on the role of Deputy Manager. My mum was a care assistant when I was younger. She would take me to work with her on a weekend and I would sit and spend time with the residents and get involved with their activities.
I love working in care services and it's wonderful to know that you are making a difference in people’s lives.
I love helping people and I get a sense of satisfaction from seeing how my care makes a difference in their lives. Seeing residents achieve personal goals reminds me why I love doing what I’m doing. It's also about the staff; making sure they are happy and knowing they are able to come and talk to me for advice or just for someone to sit and listen to them.
I’m Married with 3 children and live local to Sandhill Court. In my spare time, I enjoy spending it with my family, bowling, escape rooms and going to the cinema. We enjoy going on holiday abroad once a year and will also have a long weekend away in the UK.

I have worked for Bupa for over 9 years. What I most enjoy about working in the care sector is the ability to make a real difference in people's lives every day. There's something incredibly fulfilling about knowing that my support, whether it's providing physical care or simply offering a listening ear, can bring comfort and joy to those I care for.
I love building genuine relationships with the people I work with, learning about their unique stories, and being there for them during both the good times and the challenging moments. The sense of purpose and connection I feel in this role is something I truly cherish.
I currently live at home with my parents and support in caring for my elderly grandmother full time alongside my mum. I spend my personal time socialising with friends, going to the gym, going boxing, attending social groups, cycling, reading and playing games on the ps5.

I decided to get a job in care when I first turned 18 years old I used to do odd jobs for my elderly next-door neighbour with tasks he struggled with. Before working here at Sandhills Court, I worked with young adults who had learning disabilities in a support living home.
I enjoy caring for people how they want to be cared for and taking time to earn their trust. Supporting residents physically and emotionally, building bonds and being able to make them laugh and smile is what I enjoy most; giving them and their families that well-needed respite.
In my spare time, I enjoy being in the garden with a beer or two. I don’t have any pets, however I would love to get a sausage dog. I’ve already decided when I do, he’ll be called Bert. I enjoy in my free time watching films, playing on my Play Station, or simply spending time with family and friends. I’m very close to my Mum and we spend a lot of time together.

My role as Chef Manager means I am responsible for the day-to-day management of the catering team, ensuring nutritious and well-balanced meals for our residents.
I have worked here at Sandhills Court since the day it opened. Before this, I started out as a trainee chef with the NHS based at Scunthorpe General Hospital, spending 27 years with the trust and becoming the trust catering manager in 2009 covering Scunthorpe Grimsby and Goole hospitals, and was recognised for my role in 2010 by becoming the NHS catering manager of the year.
I have always worked within the care sector, and what I enjoy most about my role is customer interaction - it’s a pleasure to sit with the residents to discuss food or to have a general chat with residents and relatives.
I live locally to Sandhills and in my spare time, I enjoy playing football, and golf and keeping fit at the gym.
I am Married with an elder son who has just graduated from university. I also go to London quite often to watch football - one of the residents did their teacher training around white heart lane - so I often take picture when I go to show how the area has changed!

I enjoy working with people and having a personal approach to the work that I do as well as having an opportunity to think creatively.
Before my role here at Sandhills Court, I worked in the charity sector for the last 10 years, mainly in churches and Christian organisations, so spending time with and organising activities for residents is something I really enjoy.
I have been married for 14 years to my husband and we have a three-year-old daughter. My husband is a Pastor of a local church and we live local to the home. I have many interests and hobbies which include crocheting, sewing, cake decorating, art and singing (which I do regularly as part of being involved in church). I am also currently doing an art history course through the open university as a personal development and special interest.

I have worked for Bupa for 7 years and have been in the role of Financial Administrator for 3 years.
I enjoy working in care services as no two days are the same, and it's lovely hearing stories from residents and their families about their lives.
I spend most of my spare time with my family and looking after my grandsons.

I have worked for Bupa for 4 years and have been in the role of receptionist for 2 and a half years. I have always had customer-facing roles - I was cabin crew for KLM Airlines for 10 years before I joined Bupa.
I enjoy working in care services because of the interaction with residents, families and colleagues.
I live locally to Sandhills Court - I have one daughter and two grandsons and I love to spend my spare time with them.

I’ve been in this role since May 2019, originally starting as a housekeeper in January 2018. I’ve worked in the care home sector for many years, my first job was as a cook in a residential home. Following this, I moved to Germany where I worked for many years as a housekeeper for the CO of the Royal Scots Dragoon Guards.
When I moved back to the UK, I decided I wanted to go back to working in the care home sector, so I jumped at the chance to apply for this role at Sandhill's - I love the Interaction with the residents & families, and being able to contribute to people’s well being and daily life.
I’ve been married 31 years, have two grown-up children, a one-year-old granddaughter and two boxer dogs called Harvey & Winnie whom I love walking every day. In my spare time, I enjoy socialising with family & friends, looking after my granddaughter and going on holidays in the sunshine.

I have been a maintenance operator for 6 years and hold 20 years of property maintenance experience.
I enjoy working in care services as it's the little things, especially in maintenance, such as hanging a family photo on the wall, changing a light bulb, and sorting a resident's curtains out. The everyday jobs we take for granted, just being able to be the person that can do those things for the residents is what I enjoy the most.
I live in Barton which is 25 minutes away from the home, with my partner, Laura and my 2 teenage sons, Ethan and Tobias. Laura has 2 daughters Evie and Maisie who are 8 and 5, we have them 4 days out of the week, so our house is a healthy split of giggles, barbie dolls and grumpy teens! I spend most of my spare time at the moment renovating the house and I'm also an avid woodworker, so can usually be found in the shed making bowls and candle holders on my lathe.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandhills Court Care Home to verify any information. View our terms and conditions. Sandhills Court Care Home has an Enhanced Service -more info.