Springfield Manor Care Home

Godwin Way, Stoke-on-Trent ST4 6JP
Review Us
9.9 23 Reviews
  • Springfield Manor Care Home, Stoke-on-Trent
Springfield Manor Care Home, part of the Highgate Care group, is dedicated to providing compassionate, high-quality care tailored to meet the unique needs of each resident.

The contemporary care home is conveniently located near Royal Stoke University Hospital, on the outskirts of historic Stoke, and offers a modern and comfortable setting for residential, dementia, nursing, and complex needs care. The facilities include beautifully landscaped gardens, serene courtyards, and balconies perfect for alfresco afternoon tea.

To truly understand the quality of care and environment at Springfield Manor, it’s highly recommended to visit, book a tour, and meet the care team. This personal experience can tell you more than any image or description.
Show Springfield Manor Care Home on the Map

Care Provided by Springfield Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1430
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

The price(s) shown are provided by the care home. Contact Springfield Manor Care Home for full pricing details and T&Cs.

Contact Springfield Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Springfield Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Beck Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • All visitors welcome.

Parking

  • Large car park

Springfield Manor Care Home Reviews (23)

9.9

Springfield Manor Care Home has a Review Score of 9.9 (9.942) out of 10, based on 23 reviews in the last 2 years.
Over all time Springfield Manor Care Home has 23 reviews.

Overall Experience
  • 22
  • 1
  • 0
  • 0
  • 0
Date Published
  • 23
  • 9
  • 12
  • 23
  • 0
Reviewer Connection to Springfield Manor Care Home
  • 9
  • 7
  • 3
  • 2
  • 1
  • 1
Total of 23, showing 21-23
Review from K W (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved in at the beginning of August and have been helped to settle after coming from another care home.
Their needs are being well met and the staff keep me well informed.
The care home manager was very helpful in the transition between homes and took a lot of details prior to them moving
to ensure that their needs could be catered for.
Reply from Jackie Brook, Care Relationships at Springfield Manor Care HomeThank you for sharing your experience with Springfield Manor Care Home. We're so pleased to hear that your mum and dad have settled in well and that their needs are being met. Ensuring a smooth transition for new residents is a key part of our approach, and it's wonderful to know that our care home manager was able to support you throughout the process. Keeping families well-informed is very important to us, and we're glad that this has been your experience. Your kind words mean a lot to our team, and we're honoured to care for your parents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clair H (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Springfield Manor for just over a month. Prior to this, he was in a rehab ward in a local hospital. The manager liaised with me to ensure a smooth transition. All the staff are absolutely amazing. I visit regularly and observe true kindness, compassion and exceptional care. The fabulous
food makes my dad's face light up and he enjoys every mouthful. He also likes the activities which I never thought he would interact with. I feel so lucky to have found Springfield Manor. A huge thank you to all the staff.
Reply from Jackie Brook, Care Relationships at Springfield Manor Care HomeThank you so much for your wonderful review! We're thrilled to hear that your dad has settled in well at Springfield Manor and is enjoying the food and activities. It's heartening to know that our staff's kindness and care have made a positive impact on his stay. We're grateful for your kind words and feel honoured to have your dad with us. Thank you for your support!The Springfield Manor care team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn T (Daughter of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to Dad's admission, the manager met with us regularly to ensure that all of Dad's needs could be met. The manager and her leadership team are highly experienced professionals which was evident from the discussions that were held around Dad's care, offering advice and support whilst displaying
such kindness and compassion. Since admission, Dad has absolutely thrived, he is walking more and is fully accessing the marvellous facilities ie on-site pub (playing his favourite games), cinema, music, games and activity rooms. In addition, he has already gained 6lbs in weight, enjoying the delicious home-cooked food to the full! Our dad is truly happy here and is always laughing and smiling with the fabulous staff team who are so kind and caring, treating him with dignity and respect. We can visit Dad at any time and are always made to feel so very welcome. We know he is in very safe hands here, we can't recommend it enough!
Thank you all at Springfield Manor, you are amazing!
Reply from Jackie Brook, Care Relationships at Springfield Manor Care HomeThank you so much for your lovely review of Springfield Manor Care Home. We're thrilled to hear that your dad is thriving and enjoying all the wonderful facilities and home-cooked meals. It's our mission to provide compassionate and professional care, and your kind words affirm that we're achieving this. Our dedicated care team takes great pride in treating all residents with dignity and respect, and it's wonderful to know that your dad is happy and well cared for. We truly appreciate your recommendation and are grateful for your support. Thank you for being part of the Springfield Manor family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Springfield Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.942 for Springfield Manor Care Home is calculated as follows: ( (261 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 276 Ratings = 4.942
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Manor Care Home to verify any information. View our terms and conditions. Springfield Manor Care Home has an Enhanced Service - more info.