The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
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9.9 104 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Edyta Ortel (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.

Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.

The Angela Grace Care Centre Reviews (104)

9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.924) out of 10, based on 35 reviews in the last 2 years.
Over all time The Angela Grace Care Centre has 104 reviews.

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Reviewer Connection to The Angela Grace Care Centre
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Total of 104, showing 81-100
Review from Sarah T (Niece of Resident) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is really well cared for at this home. The staff are respectful and are kind. The food is excellent and there is a lot of entertainment during the day. Cannot fault it one bit thank you to staff.
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Review from Trevor C (Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good indeed.
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Review from Carol W (Wife of Resident) published on 11 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for many weeks. He started to improve almost immediately as the standard of care is excellent. Nothing is to much trouble for the staff whatever they need to do they do it with good humour, encouragement and care. Any problem, however slight, was sorted out quickly
and without any fuss. The food is also very good. My husband needed dressings and these were done expertly, with care and his wounds improved greatly during the time he was there.


Our thanks to all the staff who we cannot praise highly enough.

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Review from Doreen P (Sister of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care given and assistance.
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Review from Alice E (Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful place to be. Keep up the good work.
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Review from George Lloyd J (Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been interviewed by a very pleasant lady about my upkeep in this home and am very pleased about my treatment in every respect. Thank you.
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Review from J N (Widow Widower) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received excellent care in a modern, very clean and fresh environment. The staff, despite his dementia and ill health, cared for him in a friendly way and gave him the dignity to the end.
They also cared for me and my family which at such an emotional and stressful time was so welcome.
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Review from B L (Niece of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were not able to visit often due to distance. We are pleased with the standard of the building, rooms and communal areas. Although they did not know when we would appear, we never found anything to complain about. The staff are very caring, gentle kind and smiling which was just what you needed to
see. They are calm even in the most trying of times. I saw evidence of valentines day decorations on one of our visits so it seems any excuse for a "do" is celebrated to keep up interest.
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Review from Valerie G (Wife of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given by The Angela Grace Care Centre to my husband over the past twelve months has been excellent. All his care needs both physical and mental have been met by the caring and compassionate staff. We as a family have been treated with great kindness and friendship. It has been a privilege to
have our relative here and we can not praise the care given enough.
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Review from Jenny B (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Angela Grace has caring and friendly staff. The supportive atmosphere has been very helpful for my mother's recovery after her stay in hospital.
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Review from Lin R (Daughter of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They treat patients with dignity and the staff are very friendly, kind and helpful.
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Review from L C (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 92 years old and has advanced dementia and needs 24-hour nursing care. She became a resident at Angela Grace in February 2016. She is well cared for, the staff are kind and treat mum with dignity and respect. Angela Grace is a fairly new building, with comfortable lounges and dining areas.
Mum's room has an en suite and she is able to have personal items in her room. The food is very good and cooked on site. Activities are provided regularly by excellent activities staff.
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Review from Amelia S (Granddaughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Nan has been here for about 6 weeks. She seems very happy. Staff have been helpful and supportive. The residents enjoy the activities provided that I have sat in on. The room is spacious and has an ensuite. The staff have been lovely.
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Review from Ronald W (Resident) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the service I'm provided. The staff are great - I like to shower every morning and they always help with that. The food is tasty and I have nothing bad to say, I like my room and the environment.
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Review from Jon D (Friend of Resident) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and welcoming. The staff are all so helpful and respectful to the residents. A great home for those who need it.
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Review from Graham M (Husband of Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been here now for over 18 months. Can't speak highly enough of the home and staff. As a regular visitor, I am treated like one of the family.
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Review from Amanda Z (Daughter of Resident) published on 16 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Angela Grace Care Home is a warm, friendly and professional environment for all residents and staff. The place is kept immaculately clean and tidy at all times.


As a family, it is a huge relief to know that my mother is so well cared for and most importantly happy.


Staff take their time to

get to know residents,they are patient and kind. Residents are treated with dignity and respect and their voices matter!


Staff are polite and helpful and if ever an issue arises it is dealt with promptly and professionally.


The communal areas are great for socialising and a wide range of activities keep residents active and engaged.


Physiotherapy session encouraged residents to exercise their muscles even with very limited mobility.


The newsletter is fabulous for keeping residents and their families informed.

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Review from David D (Husband of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the staff are excellent and show great care at all times, the one concern I have is regarding clothing going missing, for example; three pairs of slacks are missing out of five, weekends having to wait for the door to open with no-one on reception, and please more parking spaces. I am sure
there are cars there not belonging to the home.
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Review from Ken W (Brother-in-law of Resident) published on 2 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Brother-in -Law entered Angela Grace for a six week assessment period. We visited him on several occasions and found it to be a homely and caring environment. The accommodation is well appointed with pleasant and spacious bedrooms and residents are offered a good range of activities applicable to
the nature of their illness. Staff were always welcoming and courteous which enhanced the overall ambience of the home.
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Review from Cathy M (Resident) published on 18 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it's a very good place, It's very caring and I like the staff very much. They are friendly, attentive and willing to do anything for you which is very unusual. I will miss them when I leave. The food is excellent and well cooked. I am sad to be going home.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for The Angela Grace Care Centre is calculated as follows: ( (380 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 409 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Angela Grace Care Centre to verify any information. View our terms and conditions. The Angela Grace Care Centre has an Enhanced Service - more info.