The Angela Grace Care Centre, Northampton, Northamptonshire
The Angela Grace Care Centre, Northampton, Northamptonshire
The Angela Grace Care Centre, Northampton, Northamptonshire

The Angela Grace Care Centre is a family-run care facility based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture. There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily.

Activities and events can be enjoyed in the designated activities room and residents can take advantage of the regular organised trips and outings in the home's minibus.

Group: A G E Nursing Homes Ltd

Person in charge: Edyta Ortel (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 78

Rooms with ensuite WC: 78

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

The Angela Grace is located on Cheyne Walk, opposite Northampton General Hospital. Cheyne Walk is located in Northampton town centre on the A5123

Visiting:

Family and friends are welcome to visit residents at any time.

Parking:

A free car park is available and located at the front of the building

Latest Care Quality Commission* Report on The Angela Grace Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Angela Grace Care Centre has a Review Score of 9.7 (9.661)

The Review Score of 9.7 (maximum of 10) for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for The Angela Grace Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.764 for The Angela Grace Care Centre is calculated as follows: ( (216 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.897 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 14 Reviews ÷ 15.6 Target = 0.897

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Angela Grace Care Centre?

  • Extremely LIKELY
    22
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Angela Grace Care Centre

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    4
  • Wife of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • more

My husband has been in this care home for many weeks. He started to improve almost immediately as the standard of care is excellent. Nothing is to much trouble for the staff whatever they need to do they do it with good humour, encouragement and care. Any problem, however slight, was sorted out quickly and without any fuss. The food is also very good. My husband needed dressings and these were done expertly, with care and his wounds improved greatly during the time he was there.

Our thanks to all the staff who we cannot praise highly enough.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Very happy with the care given and assistance.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a wonderful place to be. Keep up the good work.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been interviewed by a very pleasant lady about my upkeep in this home and am very pleased about my treatment in every respect. Thank you.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband received excellent care in a modern, very clean and fresh environment. The staff, despite his dementia and ill health, cared for him in a friendly way and gave him the dignity to the end.
They also cared for me and my family which at such an emotional and stressful time was so welcome.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were not able to visit often due to distance. We are pleased with the standard of the building, rooms and communal areas. Although they did not know when we would appear, we never found anything to complain about. The staff are very caring, gentle kind and smiling which was just what you needed to see. They are calm even in the most trying of times. I saw evidence of valentines day decorations on one of our visits so it seems any excuse for a "do" is celebrated to keep up interest.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

The care given by The Angela Grace Care Centre to my husband over the past twelve months has been excellent. All his care needs both physical and mental have been met by the caring and compassionate staff. We as a family have been treated with great kindness and friendship. It has been a privilege to have our relative here and we can not praise the care given enough.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Angela Grace has caring and friendly staff. The supportive atmosphere has been very helpful for my mother's recovery after her stay in hospital.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

They treat patients with dignity and the staff are very friendly, kind and helpful.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother is 92 years old and has advanced dementia and needs 24-hour nursing care. She became a resident at Angela Grace in February 2016. She is well cared for, the staff are kind and treat mum with dignity and respect. Angela Grace is a fairly new building, with comfortable lounges and dining areas. Mum's room has an en suite and she is able to have personal items in her room. The food is very good and cooked on site. Activities are provided regularly by excellent activities staff.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Nan has been here for about 6 weeks. She seems very happy. Staff have been helpful and supportive. The residents enjoy the activities provided that I have sat in on. The room is spacious and has an ensuite. The staff have been lovely.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm happy with the service I'm provided. The staff are great - I like to shower every morning and they always help with that. The food is tasty and I have nothing bad to say, I like my room and the environment.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home is very clean and welcoming. The staff are all so helpful and respectful to the residents. A great home for those who need it.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Been here now for over 18 months. Can't speak highly enough of the home and staff. As a regular visitor, I am treated like one of the family.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Angela Grace Care Home is a warm, friendly and professional environment for all residents and staff. The place is kept immaculately clean and tidy at all times.

As a family, it is a huge relief to know that my mother is so well cared for and most importantly happy.

Staff take their time to get to know residents,they are patient and kind. Residents are treated with dignity and respect and their voices matter!

Staff are polite and helpful and if ever an issue arises it is dealt with promptly and professionally.

The communal areas are great for socialising and a wide range of activities keep residents active and engaged.

Physiotherapy session encouraged residents to exercise their muscles even with very limited mobility.

The newsletter is fabulous for keeping residents and their families informed.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall, the staff are excellent and show great care at all times, the one concern I have is regarding clothing going missing, for example; three pairs of slacks are missing out of five, weekends having to wait for the door to open with no-one on reception, and please more parking spaces. I am sure there are cars there not belonging to the home.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Brother-in -Law entered Angela Grace for a six week assessment period. We visited him on several occasions and found it to be a homely and caring environment. The accommodation is well appointed with pleasant and spacious bedrooms and residents are offered a good range of activities applicable to the nature of their illness. Staff were always welcoming and courteous which enhanced the overall ambience of the home.

How likely would you be to recommend The Angela Grace Care Centre? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

I think it's a very good place, It's very caring and I like the staff very much. They are friendly, attentive and willing to do anything for you which is very unusual. I will miss them when I leave. The food is excellent and well cooked. I am sad to be going home.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very pleased with my husband's care. He is well looked after and it is reassuring to read the daily sheets relating to his care covering all days but in particular, for the days I am not able to come. They cater well for his taste in music and have musical afternoons with a visiting performer that I attend with my husband and enjoy with him. He falls a lot but I always get a phone call at home to let me know and to tell me how he is and what action is being taken.
The staff are always cheerful and smiling and eager to help.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I simply cannot speak highly enough of The Angela Grace. Dad spent the last 4 weeks of his life here and the care and kindness he received was wonderful. Likewise, the support and understanding I received at this difficult time was both sincere and empathetic. I would not hesitate to recommend The Angela Grace to anyone finding themselves requiring this kind of care.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely place with lovely staff who cared for my husband so well. I was able to have a week respite in the knowledge that they looked after him so well. The staff couldn't do enough for my husband. I am so glad that I have been able to find a place that I am perfectly happy for my husband to go to, thank you to everyone.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Many people who I have mentioned the care home to had never heard of it, as its only been open just over a year and although my mum didn't want to go into a home her needs said otherwise. On looking around I could tell it was a lovely place to stay as the staff and facilities were fantastic. I am only sad that my mum didn't manage to be in there longer before the illness took over but can't thank everyone enough for the excellent palliative care she received and also the support myself and other family members received.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother recently passed away in the Angela Grace Care Home, for me this is a 5 star care home. The palliative care and staff were excellent. For the family to know that she was being cared for so well was very reassuring, all mums wishes were respected.

How likely would you be to recommend The Angela Grace Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Angela Grace Care Centre

Job Vacancies

Staff Profiles

Edyta

Edyta Ortel

Job Title: Care Home Manager

Joined: 2016

Description:

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.

Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Angela Grace Care Centre