The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
Review Us
9.9 104 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Edyta Ortel (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.

Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.

The Angela Grace Care Centre Reviews (104)

9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.924) out of 10, based on 35 reviews in the last 2 years.
Over all time The Angela Grace Care Centre has 104 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Angela Grace Care Centre
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Total of 104, showing 61-80
Review from W F (Respite Resident) assisted by family/friend published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely marvellous. Everything - the help, the people.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

It was a pleasure looking after your mum, thank you so much for taking the time to review us. Take care from all of us at The Angela Grace.

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Review from Derek W (Resident) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In for care (new knee) as I am widowed. All staff are excellent and facilities. The food is so good I have put on a bit of weight. I am very pleased.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Wow, thank you so much for your kind words. It was a pleasure looking after you and helping you get back on your feet. You are more than welcome back at any time if you ever fancy a cuppa or a chat. Take care of yourself from all of us at The Angela Grace.

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Review from C L (Granddaughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care are faultless. My gran is very happy here.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you so much for taking the time to review us. We're pleased your gran is happy here.

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Review from Elizabeth B (Respite Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoyed my stay. Staff excellent, food and activities excellent. It was like a first-class hotel, could not get better care and support. It was excellent. Thank you.
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Review from M N (Daughter-in-law of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very helpful and have taken good care of my mother in law.
They are very patient and have ensured she is supported with all her personal care as required.
She is making good progress.
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Review from Joanne R (Granddaughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Gran is loving life here! Everything has been amazing, particularly the staff. Thank you!
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Hi Joanne, we're so glad to know that your gran is loving life at The Angela Grace - all our staff work extremely hard to provide the best care they can. Thank you again for your review

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Review from Ronald Ernest H (Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was a very agreeable one and I received respect and excellent and friendly treatment from all staff, doctors and all other healthcare professionals.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you for your kind review, Ronald. Staff here have enjoyed looking after you and I'll be sure to pass on your positive words - thank you!

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Review from Patricia J (Respite Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a very good experience. I have been well looked after in every way. The bed was very comfortable and I slept very well, always helpful in recovery.
The staff are always helpful. I am always treated with respect.
I do know that there is a lounge but I do think that a TV in the bedroom
would be a plus.
I am going home today and I can honestly say I shall miss the friendliness and care very much.
I shall look back with gratitude on the experience.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you for taking the time to review The Angela Grace - we are constantly looking at ways we can improve, so thank you for your honesty. We have loved looking after you and helping you get back on your feet. Take care of yourself, from everyone at The Angela Grace.

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Review from Donna R (Respite Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having spent 2 weeks in hospital with a rare condition, I was transferred to The Angela Grace for rehab.
The ensuite rooms are beautiful, (home from home) and the staff were lovely, especially the physio who quite literally got me back on my feet. I can't recommend The Angela Grace enough.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you Donna for your most amazing review. We at The Angela Grace strive for excellence and we are happy that it has not gone unnoticed. It was a pleasure looking after you. Wishing you all the best, The Marketing Manager and all the staff at The Angela Grace.

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Review from Ronald E T (Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have helped me and made me feel better than I was. Thank you.
Lovely and clean and a building full of kindness and help.
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Review from Lesley D (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was moved to Anglea Grace after an awful hospital stay. Since being at the home, she has blossomed, she feels safe and cared for. She really appreciates the staff. They have treated her so well.
The group activities have helped to bring her out of her initial shyness and she enjoys these
mornings.
Angela Grace has also helped me and my family to relax, knowing she is cared so well for.
Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you so much for your magical words. Knowing that she loves it here as much as we love looking after her really does mean a lot to us. Thank you again for taking the time to leave such a wonderful review.

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Review from D E (Granddaughter of Resident) published on 2 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't have asked for a better care home to look after my Nan in her final years. The residents are treated with care and dignity. The nurses and carers are exceptional and go above and beyond. The love and care I received as my Nan was in her final days was astounding. I can't thank the nurses, carers
and management enough.
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Review from Diane W (Resident) assisted by family/friend published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round care and treatment from all staff.
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Review from S M (Niece of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home and my aunt is so well cared for.
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Review from Diane B (Wife of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is cared for exceptionally well. He has severe dementia and Alzheimers as well as Parkinson's so he needs a great deal of care. He has difficulty swallowing so is on a pureed diet which is varied and he seems to enjoy. The staff take great care feeding him and take time to ensure he eats
and drinks well. He is immobile so has to be moved regularly to avoid pressure sores and in the 27 months he has been there, he has never had any sores. Staff are kind and caring and well trained and the home is under very good management.
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Review from Terence C (Son of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support and care has been outstanding.l My Mum is benefiting enormously from the excellent physiotherapy, care, good food and superb accommodation.
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Review from Lesley P (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been treated with dignity and respect by kind and considerate carers. The family are always made to feel welcome and at home.


Although mum is now no longer able to identify her place or where she is, I feel confident that she is now in the best possible environment for her needs to

be fulfilled.
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Review from Sarah G (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred to The Angela Grace Care Centre from the hospital for rehabilitation care. During her stay (approx 3 months) she had the best of care from each of the professional services and all the care staff. Everyone was so cheerful and thoughtful. They were genuinely caring, showed great
empathy and were constantly encouraging. When my mother suffered a stroke they acted with speed. I cannot praise them enough.
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Review from T H (Friend of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place with exceptional facilities and staff!
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Review from Dan S (Son of Resident) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is being well looked after and I am grateful for all the care he receives. The home is clean and the food is good quality.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for The Angela Grace Care Centre is calculated as follows: ( (380 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 409 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Angela Grace Care Centre to verify any information. View our terms and conditions. The Angela Grace Care Centre has an Enhanced Service - more info.