The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
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9.9 104 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Edyta Ortel (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 4

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.

Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.

The Angela Grace Care Centre Reviews (104)

9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.924) out of 10, based on 35 reviews in the last 2 years.
Over all time The Angela Grace Care Centre has 104 reviews.

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Reviewer Connection to The Angela Grace Care Centre
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Review from Susan P (Husband of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited there the cleanliness was the thing I noticed and that's never changed, then my husband moved in and the staff care for them so much, I know he's very well looked after, I don't have any concerns if I need to go away I know I'd get a call if anything was wrong, it's like my second
home now and I feel very welcome, and thank you to all the staff who work at The Angela Grace.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's wonderful to hear how The Angela Grace feels like a second home to you and your husband. The consistent cleanliness and attentive staff have made a lasting impression, providing you with peace of mind and a sense of welcome whenever you visit. Your gratitude towards the staff reflects their dedication and care.

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Review from Mavis B (Wife of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I leave my husband after visiting I feel assured that I have left him in very capable hands. The home is very clean and bright. The staff make it their business to know your name and are always smiling. The manager is always very approachable and kind. The nurses constantly keep you informed of
any medical issues as soon as they happen. Relative meetings plus care plan reviews are very useful. The activities team are superb and provide very interesting daily activities 7 days a week. They put a lot of effort into providing themed activities. Food is very good and there is always the option of joining my husband for a meal for a small charge. My granddaughter, who is eight years old, commented that she liked the staff very much as they were all very kind and caring to Grandad and to her and they were all very smiley, what more do you want for your loved one? It says it all. I feel very lucky to have him in Angela Grace! Would thoroughly recommend it.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We're grateful for your kind words about Angela Grace. Knowing you feel assured about your husband's care brings us joy. Our clean, welcoming environment, approachable staff, and prompt medical updates aim to provide peace of mind. Our activities team strives to offer engaging daily activities and we're glad your granddaughter enjoys her visits. Thank you for your recommendation; we're honoured to care for your loved one.

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Review from R B (Sister of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are very professional and keep me updated about my brother's care plan and when he needs personal items. The staff are very caring, warm and compassionate. The home is welcoming and offers a pleasant home environment.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your kind words! We're glad to hear that our team has provided professional and attentive care for your brother. Our staff is dedicated to creating a warm and welcoming environment, and your feedback is greatly appreciated. Please feel free to reach out if you need anything else.

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Review from Debbie L (Daughter of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had experienced two different residential homes prior to her joining Angela Grace Centre. Her prognosis was very poor after she left the hospital; she was deemed ‘end of life’. The level of care, positive attention, compassion, consistency and empowerment provided to my mother has led her
to be alive still after 2 years. All staff are genuinely cheerful and welcoming every time we visit. Reviews for my mother are regular and inclusive. Provision for the needs of my mother’s religious beliefs are met fully, and we are truly grateful.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's truly heartening to hear about the positive impact Angela Grace Centre has had on your mother's life. Despite a challenging prognosis, the level of care, compassion, and empowerment provided by our staff has helped her thrive, defying expectations. We're dedicated to ensuring a cheerful and welcoming environment for all our residents and their families, and we're glad to hear that you feel included and supported during visits. Regular and inclusive reviews are essential for providing personalised care, and we're grateful for your feedback. Meeting the needs of your mother's religious beliefs is a priority for us, and we're honoured to be able to support her in this way. Thank you for entrusting us with your mother's care.

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Review from D B (Son of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my very elderly mother more or less daily. The staff are always warm, friendly and very approachable. My mother's behaviour can sometimes be challenging, but they care for her with a high degree of professionalism, understanding and compassion. The cleanliness of the home is impeccable. I honestly
couldn't find anything to be critical of.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's heartening to hear about your positive experience visiting your elderly mother at our facility. Our staff takes great pride in providing warm, friendly and approachable care to all residents and their families. We understand that caring for elderly individuals, especially those with challenging behaviours, requires professionalism, understanding, and compassion, and we're committed to delivering just that. Maintaining impeccable cleanliness is a top priority for us, and we're glad to hear that you've noticed and appreciated our efforts in this regard. Your feedback is invaluable to us, and we're honoured to have earned your trust and satisfaction. If there's ever anything we can do to further enhance your mother's experience or your visits, please don't hesitate to let us know. Thank you for choosing our facility for your mother's care.

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Review from Tracy B (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are looking for standards of excellence, look no further. The Angela Grace have looked after my beloved Mum for four and a half years. The staff are all highly trained, motivated and very caring. Nothing was too much trouble. First-class nursing and care staff, particularly the team leaders.
Brilliant communication at every stage. Super fun activities team with lots on offer for residents.
Management and administration very professional. To me, the best nursing home in the area. Thank you.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We just want to express our heartfelt gratitude for the wonderful review you left. Your support means a lot to us, and we are truly touched by your kind words. It's always a joy to hear feedback from family, and we are so glad to know you enjoyed your experience with The Angela Grace Care Centre.

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Review from A P (Regular Volunteer) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit this home on a weekly basis and it is always such a pleasure. The staff are always friendly and smiling, you can really see that they love what they do. They know all of their residents by name and their individual needs. The personal care everyone receives is amazing! The standards in this
home are impeccable. The cleanliness is of the highest standard. If I had to have a relative in home, it would be this one!
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your kind words! We're delighted that you enjoy visiting our home. Our friendly staff are passionate about what they do, and we take pride in knowing each resident by name and their unique needs. Maintaining impeccable standards, especially in cleanliness and care, is a priority for us. We appreciate your trust in us and are committed to providing the best possible care for our residents. If you ever need anything, please don't hesitate to reach out!

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Review from G M (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The lead nurse is proactive when Dad appears to be unwell and seeks medical attention and keeps us up to date. The carers are warm and compassionate. Dad's personal care needs are high now (he requires extra skincare to avoid very dry skin and pressure sores) and he is cared for with dignity and professionalism.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We highly appreciate your kind words. One of our values as a care home is always putting our residents' comfort atop our priority. This review will help us in maintaining a good work ethic as a provider of care for your loved one.

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Review from Lisa G (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident in Dec 2023, since when she has received the best level of care I could have hoped for. All the staff are caring and attentive, with a happy and positive approach. The home is spotlessly clean and very well. It’s so reassuring to know that my mum is getting the best care
possible.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's truly heartwarming to hear about the exceptional care your mother has been receiving since becoming a resident in December 2023. The dedication and compassion of the staff is truly commendable and their attentive and positive approach must bring great comfort to both you and your mother. The cleanliness and overall quality of the facility further speak to the commitment to providing the best possible environment for residents. Knowing that your mother is in such capable and caring hands must be incredibly reassuring for you. It's clear that she is receiving the highest level of care, which is invaluable in ensuring her well-being and happiness.

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Review from Karen S (Sister of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do not have the words to describe the many thoughts, worries and feelings generated when relinquishing care of a loved one with dementia, into a placement outside of the home. I have visited several nursing homes when looking for the right place for my sister.
When I visited Angela Grace for the
first time, I very quickly realised I liked what I saw. Eye contact from staff and smiles. Cleaning and housekeeping in operation. A light and welcoming space. The staff were busy and organised. The residents were clean and dressed well. The layout of the accommodation is not too big, giving a cosy feel, more homely. I had time to talk to staff, a nurse and the manager. I had many questions and the answers given were reassuring. I felt in my heart I had found the right place.
Two months have passed since my sister moved here. I can not thank the care staff, entertainment team, nurses and manager enough for the time and care taken to help her settle well and have the support she needs.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to know that our hard work and positive attitude are valued. We take great pride in our work and our sincerest hope is that it helps each one of our residents.

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Review from J S (Husband of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at The Angela Grace for 2 years + and has had great care. The whole team work as one. They all help each other. They’re friendly and welcoming, well-trained and well-managed. In fact, all aspects of the home are well managed. There are regular Relatives Meetings to keep you updated.
Management is always ready to answer questions. There’s a good atmosphere in the home. All residents are treated with patience, respect and compassion. The nurses and carers have a real connection with their residents. The home is always spotlessly clean and well-maintained. There are varied daily activities arranged by a dedicated activities team. Some are group-based and others are 1:1. Meals and snacks are well-prepared & nutritious. Medication is well managed. There’s always enough qualified nurses on duty. They give regular updates to relatives and have regular contact with the impressive local medical practice. I am very pleased my wife is being cared for at The Angela Grace.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We are really grateful for your kind comments. Our mission is to always provide the best environment at Angela Grace and treat our residents with respect and dignity. We are delighted that you have noticed the cleanliness and friendliness of our staff. This review means so much to us to continue and maintain our quality of standard in delivering care.

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Review from J G (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting the home I have found it to have a positive feel with helpful staff and lots of activities for the residents. It is also clean and bright and the food provided to my mother is excellent and beautifully presented.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your appreciation. We are happy that you have noticed the positive atmosphere we keep within the care home. Maintaining a happy and clean environment for the residents is a top priority. Your feedback means a lot to us so we will continue to commit to maintaining this.

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Review from Susan M (Daughter of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly to the resident and the family of the resident. The Angel Grace is exceptionally clean and welcoming. It's run with efficiency and professionalism. They always make time to answer a query. I feel my mum is in a very safe and trustworthy environment.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your kind words. We are glad you have found our staff friendly, our facility clean, and our care efficient. Ensuring your mother feels safe and well-cared for is our top priority. Many thanks for trusting us with her care.

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Review from S F (Son of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the team at the Angela Grace Care Home enough for the care they provided my mum in her final days and the support they gave me. My mum had been at 2 previous care homes before moving into the Angela Grace and the care and facilities at the Angela Grace were head and shoulders over the
rest. I would highly recommend it.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We are truly grateful for your heartfelt appreciation. Knowing that we had offered compassionate care to your mother and provided her with support during her final days fills us with gratitude. Your recommendation means a lot to us and we are privileged for the opportunity to have cared for her at Angela Grace.

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Review from A F (Daughter of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standard of care. Staff go above and beyond to ensure that the residents are treated with the utmost care and dignity. Services and amenities are of an incredibly high standard. Without a doubt, an outstanding nursing care facility.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We are really grateful and appreciate you taking the time to share your experience with us. Our whole team works hard to keep our residents happy. Your kind words have given us valuable insight into the services that we provide here at The Angela Grace Care Centre.

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Review from Liane C (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased with the care and compassion you gave Mum and the family in the last 12 days of Mum's life that she spent at The Angela Grace Care Centre. Thank you doesn't seem enough.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We sincerely appreciate your valuable feedback. We believe that our residents deserve nothing but the best, and we’re committed to delivering just that.

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Review from Helen W (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent just over a week at The Angela Grace Care Centre to receive end-of-life care. We cannot thank all at the care centre who took care of Mum and us. Every single person we come into contact with carried out Mum's care with compassion and professionalism. The atmosphere in The Angela Grace
Care Centre is something to behold with friendliness and teamwork is evident from day 1. When Mum passed they took care of us and supported us at a difficult time.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you so much for sharing your experience with us. Your review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding clients care to make every interaction with us remarkable.

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Review from Catherine S (Friend of Resident) published on 24 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff helpful and respectful. Nothing is too much trouble. The facility is very clean and well-managed. We have been very impressed, more to the point the resident has told us how well he's been treated and cared for. Thank you all.
Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you very much for your glowing review. We are grateful for your kind words and for taking the time to leave us feedback.

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Review from K C (Husband of Resident) published on 2 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care provided.
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Review from Martin B (Husband of Resident) published on 2 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife arrived at The Angela Grace in July 2021, suffering with dementia and presenting in a loud/agitated state. The medical staff have been so proactive in trying to reduce my wife's agitation, and all of the care staff handled my wife's challenging behaviour in a professional, and more importantly,
caring manner. Everyone to a man has made my wife's stay as comfortable as possible, and my visits, although hard for obvious reasons, are made far more palatable because of the welcome I am given.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for The Angela Grace Care Centre is calculated as follows: ( (380 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 409 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Angela Grace Care Centre to verify any information. View our terms and conditions. The Angela Grace Care Centre has an Enhanced Service - more info.