





The Grange Care Home offers residential care in a newly refurbished environment located in a quiet village setting in New Herrington, Houghton le Spring.
The home has 35 bedrooms, all with en suite facilities and the option to personalise. There is also a spacious living area and a dining room on both floors of the home. Lift access is available meaning there are no restrictions to residents spending time in any...
Care Provided by The Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Grange for full pricing details and T&Cs.
Contact The Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exclusive Care Group
- Private Owned
Person in charge
- Sonia Vinnicombe (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (35)
Visiting
- Open visiting but Covid guidelines in place
Parking
- Shared car park with another Care Home on site
The Grange Reviews (29)
The Grange has a Review Score of 9.6 (9.612) out of 10, based on 14 reviews in the last 2 years.
Over all time The Grange has 29 reviews.
Continue doing a great job, your efforts don't go a miss
Many thanks for taking time to complete the survey, it is most appreciated.
Would definitely recommend to anyone in the same situation.
Thank you for taking time to complete the survey, it is most apprectiated
Since my mam has moved into the grange she has been very well cared for all the staff are very kind with my mam and also I recently had a big birthday (70th) and the kitchen here made me a cake and a lovely buffet tea. It was nice of them to make a fuss of me and a photo was taken of me and my mam and they printed it which I will cherish forever
Many thanks for taking time to complete the review, it is most appreciated
The facility is alway kept clean, well-maintained, and free from unpleasant odours. They have a great entertainment program and have fun events for relatives to attend.
Our experiences of the care home is the staff have been very supportive, informative , and understanding . Professional approach to aspects of care. Cleanliness always to a good standard. All factors resulting in the confidence we have of my mams safety and care
My wife has been in the care of The Grange Care Home, since November 2022 and has received care and attention which was exemplary in all areas. The staff all of them have become friends. I wish them well for the future.
I am very happy here, very well looked after. Staff are kind and helpful, very friendly.
Many thanks for your feedback, I note you only gave the food a 3 if you have any further comments regarding the food, can I ask that you share with the Home Manager, Sonia
Excellent care, friendly and helpful staff. Lots of activities for the residents to get involved in too.
The home is extremely clean and I am very lucky to be a resident. Food is good and the staff and related care workers, practitioners and support people are very caring, professional and friendly. We have a good variety of activities, however I wish I could get outside more especially during the summer. Down side is the lift is regularly out of use and the care home fees increase each year higher than inflation rates.
Many thanks Stella for taking the time to complete the survey. We apologise for the delay in the lift repair, which as you know is due to awaiting parts. I understand that the Operations Manager has spoken to you.
The home is very professional, caring, clean, safe and friendly. Mam is comfortable and I am comforted by the extremely high amount of detailed assistance and tailored support Mam receves at all times from both internal and external service providers. The quality of food and hygiene is excepeitonal which is very important. Although the fees are competitive, the yearly price increases each time I feel are disproportionate to the cost of living and inflation.
Many thanks for taking the time to complete the survey. In regard to the fee increases, when increasing fees we take into consideration increases in minimum wages and increases in utility costs etc, but we do feel that we are very competitive in the local area with our fees
There is a lovely friendly atmosphere and the whole building is kept nicely and very clean. Staff are attentive and caring, taking account of individual needs. There are stimulating and varied activities and entertainment. Whilst I appreciate the need to maintain high standards of cleanliness I do not understand why all clothing is washed at 40c, damaged beyond use and smaller items continually lost - socks, underwear.
many thanks for taking the time to complete this feedback, if you have concerns about the laundry and damaged items can I ask that you speak to a member of staff regarding this. Many thanks Sandra Carr (Consultant Operations Director)
My mother is suffering from pulmonary fibrosis which is a progressive illness. Since going into The Grange her needs are being well addressed by a team of professional carers and nothing is too much trouble. Mam's general appearance and demeanor have improved remarkably and this is entirely down to the level of care she is receiving. She is now eating well, is much happier and has settled really well in her new surroundings. It is very reassuring to know that she is being so well looked after.
Thankyou G for your kind words about the care for your mam you feel she has received at The Grange, we aim to continue long term for you to continue to feel as you do about your mam's care with us.
I needed to find some care for my mother after she was discharged from hospital following a fall but I felt that she wasn't well enough or would not be safe enough to go straight back to her bungalow as she lived alone and is fiercely independent. The Grange were contacted to see if they could help me and my mother and I can honestly say that from the moment she arrived the staff and the love and care provided to not only my mother but to myself and my family has been fantastic. She has now built up her strength, is managing to walk again, is eating more than she ever did, and has made many friends. In fact she loves it so much she has decided she wants to stay there! Can't thank the wonderful staff enough for their professionalism but most of all for the loving care they give to all the residents.
Thank you for this review, we are so happy that your mam and yourselves are happy with the support we offer and delighted to here your mam wishes to stay with us long term.
My partner has been living here for nearly 18 months and I am very happy with the care he receives. The staff are sensitive to his needs and preferences and he clearly is very happy to be there. This period had needed a lot of sensitive and potentially distressing conversations and I have felt acknowledged and supported throughout. I have marked activities as excellent despite his refusal to engage as the staff offer an extensive range of things to do and it's not their fault he doesn't want to get involved
It is good to hear that you are happy with the care at The Grange, many thanks for your response.
Beautiful, clean home. Caring staff. Always willing to help, have a buzzer to press if I need assistance. The home is like a hotel.
What a lovely card to have submitted. It is a pleasure to have you stay with us. Thank you for your kind words.
Very good care home with plenty of activities to take part in. Food and rooms are excellent and care staff are very good in looking after residents.
Very pleasant care home, staff very friendly and attentive. Care home is bright and fresh. Staff keen and motivated to help. Only negative point is that some furniture is damaged and does not match - not something I would personally have in my room, however this is a personal opinion!
Thank you for leaving your feedback. Should there be anything that needs fixing due to damages please make this known to the staff team so a replacement can be arranged. Thank you.
A care plan was put in place which covers all of his individual needs and the home is well managed and I would highly recommend this to anyone looking for care for a relative.
We love having him here and looking after him. We can't wait to see him again soon.
The staff looked after me and I couldn't thank them enough. The staff were always on point with their duties and they interacted with the patients really well.
Lovely feedback - we hope you visit again soon.
My dad was made very welcomed and the team got him settled in very quickly. Nothing was a problem for them and my dad was treated with exceptional care, respect, and love. It was a relief for the family knowing that he was in such a safe and caring environment.
Unfortunately, after only three weeks my dad's health condition suddenly deteriorated and he passed away with me by his side. The genuine care and compassion of all the staff for us at this time was excellent and they ensured dad was comfortable, in no pain and was allowed to pass away with dignity. Thank you to the Manager and the full team.
Take care
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Grange.
There are no upcoming events for The Grange.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: The Grange
Accreditations
There are no accreditations posted yet for The Grange.
Meet the Team (2)

Operations Manager, Experienced Home Manager within the company.

I have worked in care for the last 27 years. I started in care as a carer and progressed through the years in my role.
I have a wide range of knowledge having worked in a variety of Care settings, including Residential, Dementia and Nursing homes.
I am dedicated to supporting The Grange Care Home and those who reside here to live a fulfilling and active life.
In my spare time, I like to spend it with my family and dogs. I enjoy watching Football, Rugby and Darts.
Frequently Asked Questions about The Grange
What types of Care is The Grange registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Grange have?
There are 35 Single Rooms.
What are the Facilities & Services at The Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Grange to the centre of Houghton le Spring?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange to verify any information. View our terms and conditions. The Grange has an Enhanced Service -more info.