






The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia.
The home offers facilities to enable residents to be cared for but at the same time maintain their independence.
The home is divided into two floors, both of which have their own facilities and are staffed separately. All bedrooms have en-suite shower facilities and enjoy peace...
Care Provided by The Lakes
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Lakes for full pricing details and T&Cs.
Contact The Lakes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Rebecca Williams(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
The Lakes Reviews (25)
The Lakes has a Review Score of 9.1 (9.065) out of 10, based on 7 reviews in the last 2 years.
Over all time The Lakes has 25 reviews.
My mother spent over 7 years at The Lakes before she died in February 2026. I cannot speak highly enough of the care she received throughout her stay. The team of carers were very caring and supportive as were all of the staff who worked there. Thank you.
Take Care Becky
My father has dementia and has been at The Lakes since last April. I cannot speak highly enough of the care he has received from the dedicated staff. We are always promptly informed of any issues regarding his care. The staff are kind and respectful, and they treat my father with great dignity. He is very happy at the Lakes. It gives us as a family great peace of mind to know he is in such safe and caring hands.
Thanks Becky
Deciding to put mum into care at her young age was one of the hardest decisions of my life, but I know she is in such safe hands at The Lakes.
Looking forward to Spring/Summer when we can spend more time in the beautiful garden again.
Becky and The Team
The senior staff are very approachable and any concerns are addressed.
I am so grateful to everyone for their patience, kindness and care.
Becky & The Team
The Management and Admin staff need a lot of praise for the smooth running of 'the ship' with Carers, Housekeeping, Food & Drink plus Social Host all playing their part in making a very professionally run environment for the residents. Thank You
Thank you for your lovely review, i will ensure this is shared with the team.
The staff are all very caring, attentive and friendly and strive to do the best for my mum each and every day, whatever that brings. Her being looked after here has given our family all great comfort and peace of mind. She is now end-of-life and is being looked after with dignity and respect and everything has been explained and as a whole family we have been looked after sympathetically. I would like to thank each and everyone involved in her care. Keep doing what you are doing, you are all fantastic.
Thank you so much L for a lovely review, I will ensure this is shared with the team. Thank you for your support over the last 6 years. Take care
The staff are all amazing. Everyone is so kind and so friendly. We feel very welcome when we visit and it feels like mum's new home.
We feel that she is safe and cared for but can retain what independence she has.
She enjoys the food and the activities, especially the singing and loves being able to get out into the garden.
Thank you very much for the lovely review, I will ensure this is shared with the staff.
My mother has been at the lakes for 17 months and I can’t express how grateful I am to all the staff members for the care and support they have given me and my mum she is happy and safe in the home I have no complaints thank you all.
Thank you for all the support you give us.
I can't thank the staff enough for the kindness and hands-on care given to our precious mum/gran/great-gran during her time at The Lakes. Her 'end-of-life care' was amazing. She was kept clean, fresh linen on the bed and gently reassured if she seemed stressed. She was well cared for and as a family, we so appreciate the kindness and comfort given to my mum and ourselves. An empathic and caring team. You are all so appreciated for helping us all through a sad difficult time. We won't ever forget you all. Thank you.
Thank you I will ensure this is shared with the staff team.
I am very happy with the care that my mother receives from everyone at The Lakes. They always keep me informed of any issues or problems with her. The staff are very friendly and have to deal with difficult situations often.
Thank you, Becky.
We made the difficult decision of placing mum in a care home due to her being unable to manage living on her own after being diagnosed with dementia. We looked at several care homes but The Lakes at Duncote had a nice feel to it so mum has been there since January. It has taken a couple of months but she now seems settled and has accepted that The Lakes is her home. She is well cared for and the staff always make visitors welcome. I feel we made a good decision in choosing The Lakes for mum.
Thanks.
Very disappointing - never made to feel welcome and staff were cautious when we visited as they knew we asked too many questions about the level of care. No soft food option was offered, never any clothes in the wardrobe and left to go to bed in daytime clothing. Constant turnover of agency staff, most of which had limited communication skills. A general lack of care and not somewhere I would ever recommend.
I met with a relative and we discussed...
My husband was a resident at The Lakes from July 2021 until November 2022. He suffered from Dementia and the time had come when I could no longer manage his care at home. During his time at The Lakes Care Home the care he received was of the highest possible standard. He was always looked after with understanding, compassion, and love, by the many kind and dedicated carers. I found all members of staff, from management downwards, to be friendly and helpful, always approachable to answer any questions. The rooms at The Lakes are all bright and modern with good views and there is a lovely peaceful garden for residents and visitors to enjoy. There was always a really friendly welcome for our family when we came to visit, from both management and carers. In all, I could not recommend The Lakes more highly to anyone who has to find a home for their loved one.
Thank you,
Becky
Dad is safe and well looked after, which in turn, gives the family peace of mind.
Thanks again.
My mother has been in The Lakes care home Since June 2022. We have found it to be a very friendly and caring place. I know my mum is very happy there. Unfortunately, Mum had a fall and has not been well at times, but the communication from the staff is first class, always putting Mum first. The care manager attended the hospital with me to represent my mum, who was too unwell to go, and in my opinion, that is going beyond the call of duty - thank you. One member of staff has been so supportive and helpful in Mum's settling in and will communicate any issues that may arise, and will call to see how Mum is doing when in the hospital, again showing the care they have for the people in there. It has helped me immensely knowing Mum is cared for and she is happy. Thank you all for what you do.
Thank you Liam for this amazing review! I can agree that I am a very lucky manager to have such amazing caring staff that really do go above and beyond.
Excellent staff - nothing too much trouble. Clean and tidy - all ways worm. Mum says the food is excellent. It took her a few weeks to settle in, but the staff helped greatly. Would recommend it to anyone - don't think you could do better.
Thank you Phillip for your lovely review, Mum has settled in amazingly now it's like she has always been with us. Thank you again.
Looking after my parents must be the most difficult task. They do it exceptionally. Mum ringing dozens of times a day and they answer with patience and understanding, always helpful and caring.
Thank you for your comments, it was a pleasure and your parents are missed by all. The Lakes.
The biggest strength of the Lakes is the staff, who are excellent. I would be happy to stay at The Lakes myself, when the time comes. I am sure my mum is happy there and well taken care of. Mum was made to feel at home from the first day and can't wait to get back there, if ever she goes out. The staff are so kind and very helpful.
Thank you for your lovely, kind review. We are glad your mum is happy living at The Lakes.
An extremely hard decision when the time came for my mother to move to residential care. She had lived in our care for two and a half years, but her Dementia had reached a stage that we, as a family, had become unable to cope with.
The services advised we looked at The Lakes at Duncote, superb to say the least, it was a heartbreaking move, but the staff were great, professional and made the whole ordeal the complete opposite.
The accommodation is modern, clean and very tidy, systems in place look very effective, the view from my mother's window is like a scene from Downton.
I had my first visit on 10/03/2021, and I could not be happier. I am aware all individual cases are different, but for me, the staff have already gone some way to giving me and my family a piece of my mother and Nanny back.
Thanks.
Visitors are always welcomed and can join in with the organised activities and entertainment. The management are easy to talk to and listen to your views and encourage feedback. As a family, we feel very fortunate that mum appears happy and content in her surroundings.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lakes.
There are no upcoming events for The Lakes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Lakes.
Accreditations
There are no accreditations posted yet for The Lakes.
Meet the Team (2)

Becky has been the home manager of The Lakes since 2019

Mandy has worked her way up from a care assistant to a home deputy manager.
Frequently Asked Questions about The Lakes
What types of Care is The Lakes registered for?
Older Person Care, Dementia, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Lakes have?
There are 47 Single Rooms.
What are the Facilities & Services at The Lakes?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Lakes to the centre of Towcester?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lakes to verify any information. View our terms and conditions. The Lakes has an Enhanced Service -more info.