






The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia.
The home offers facilities to enable residents to be cared for but at the same time maintain their independence.
The home is divided into two floors, both of which have their own facilities and are staffed separately. All bedrooms have en-suite shower facilities and enjoy peace...
The Lakes has been built in the same grounds as Duncote Hall, and has been purpose built to provide residential care for people living with dementia.
The home offers facilities to enable residents to be cared for but at the same time maintain their independence.
The home is divided into two floors, both of which have their own facilities and are staffed separately. All bedrooms have en-suite shower facilities and enjoy peace and tranquillity whilst enjoying the views of the gardens.
The communal rooms are light and spacious and overlook well-kept gardens which residents are able to enjoy in the good weather.
The Lakes offers a wide choice of menus to cater for all tastes. Residents are able to take their meals where they wish and are assisted by a hostess with choice if needed.
Care Provided by The Lakes
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Lakes to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Lakes for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Rebecca Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
The Lakes Reviews (26)
The Lakes has a Review Score of 9.2 (9.235) out of 10, based on 8 reviews in the last 2 years.
Over all time The Lakes has 26 reviews.
Mum has been at The Lakes for 21 months and has settled in really well. The staff always interact with every resident getting to know and understand their needs very well. Some residents have occasional behavioural issues due to dementia and I have observed how well the staff deal with these...
Visitors are always welcomed and can join in with the organised activities and entertainment. The management are easy to talk to and listen to your views and encourage feedback. As a family, we feel very fortunate that mum appears happy and content in her surroundings.
My mum has been a resident at this care home since August 2017 and settled in very quickly. Her room is light airy and spacious and the care she receives is of a very high standard.
My mum has been a resident at this care home since August 2017 and settled in very quickly. Her room is light airy and spacious and the care she receives is of a very high standard.
My family and I have been regular visitors to The Lakes Care Home for two years, where our dear dad is a resident. We are always welcomed warmly by every member of staff working there. We are completely satisfied that our dad has all his needs met and is excellently cared for. Staff are friendly,...
My family and I have been regular visitors to The Lakes Care Home for two years, where our dear dad is a resident. We are always welcomed warmly by every member of staff working there. We are completely satisfied that our dad has all his needs met and is excellently cared for. Staff are friendly, kind, patient, experienced and extremely hard working. We are grateful to them for their dedication and thankful that we have found a safe place for our dad to live.
My husband is in The Lakes Care home and I am very happy with the care he is receiving. I have found the staff caring, patient and extremely hardworking, who go the extra mile to meet the needs of the residents The home has a warm friendly atmosphere and the quality and choice of the food is...
My husband is in The Lakes Care home and I am very happy with the care he is receiving. I have found the staff caring, patient and extremely hardworking, who go the extra mile to meet the needs of the residents The home has a warm friendly atmosphere and the quality and choice of the food is excellent. It is so comforting to know my husband is safe and well cared for in this lovely home.
My mother moved to The Lakes in July after six years in an excellent care home without Dementia Care. I had looked at many care homes before finding The Lakes. The Manager and Deputy Manager are friendly, calm and reassuring. They engage well with the residents. The managers and care staff show...
My mother moved to The Lakes in July after six years in an excellent care home without Dementia Care. I had looked at many care homes before finding The Lakes. The Manager and Deputy Manager are friendly, calm and reassuring. They engage well with the residents. The managers and care staff show empathy and ensure that the residents feel cared for, understood and valued. They are attentive to her medical needs and show an understanding and great tolerance towards her anxieties.
My mother frequently tells me "that this is a very good place, that the food is good, and that people are nice". Family and friends are made very welcome. The home has a friendly, caring atmosphere where the residents are encouraged to engage with each other. There is nearly always a bit of a busy buzzing atmosphere in the lounge where the chairs are never arranged around the walls of the room but set out in constantly changing groups. My mother has a sense that the staff like and care about her.
The Lakes is very well...
The Lakes is very well managed and maintained, it is a lovely bright, airy and very clean environment for the residents to live in. The meals are of a high standard also and there is always a choice given.
There are activities every day and everyone is encouraged to join in but only if they want to.
I really can't praise the staff enough for their patience, understanding and kindness given to mum and they always have a smile on their face. I visit mum most days so can see just how very hard everybody works.
I really wouldn't want mum to be anywhere else, all the staff try very hard to make it a home from home atmosphere. I can highly recommend it.
I'm so very grateful and really do appreciate just how lucky mum is!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lakes.
There are no upcoming events for The Lakes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Lakes.
Accreditations
There are no accreditations posted yet for The Lakes.
Meet the Team (2)

Becky has been the home manager of The Lakes since 2019

Mandy has worked her way up from a care assistant to a home deputy manager.
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