The staff are beautiful and personable. The food is great and facility is clean and welcoming.F S(Granddaughter of Resident/Service User)
The nurses were very kind people who spent time keeping Dad comfortable and always helped himS J(Son of Resident/Service User)
The staff are beautiful and personable. The food is great and facility is clean and welcoming.F S(Granddaughter of Resident/Service User)
The nurses were very kind people who spent time keeping Dad comfortable and always helped himS J(Son of Resident/Service User)
The Oaks is a luxury, purpose-built care home located in the heart of Newtown, Powys, standing out as a premier provider of residential, dementia, and nursing care in the area. Under the leadership of the Registered Manager, the home offers a safe, secure, and welcoming environment where personalised care is central to every resident’s experience.
The Oaks prides itself on its highly skilled and dedicated team, who deliver tailored support that...
The Oaks is a luxury, purpose-built care home located in the heart of Newtown, Powys, standing out as a premier provider of residential, dementia, and nursing care in the area. Under the leadership of the Registered Manager, the home offers a safe, secure, and welcoming environment where personalised care is central to every resident’s experience.
The Oaks prides itself on its highly skilled and dedicated team, who deliver tailored support that respects each individual’s needs, preferences, and lifestyle. Recognising the importance of family and friends, the home fosters strong connections, creating an atmosphere that feels inclusive and supportive for both residents and their loved ones.
Blending modern design with the latest technology, The Oaks provides a comfortable and elegant setting where residents enjoy premium comfort alongside expert care. The accommodation is designed to offer a peaceful and homely environment, encouraging independence while ensuring safety and wellbeing.
A varied daily menu features freshly prepared meals crafted to suit diverse tastes and dietary requirements, ensuring every resident’s preferences are met. Mealtimes are an important social occasion, contributing to both nourishment and enjoyment.
To support residents in maintaining their interests and passions, The Oaks runs an extensive weekly activity programme. This encourages engagement, creativity, and social interaction, helping residents to lead fulfilling and enriched lives.
With its combination of expert care, thoughtful amenities, and a warm, family-like atmosphere, The Oaks stands as a trusted choice for those seeking high-quality residential, dementia, or nursing care in Powys.
Contact The Oaks Care Home to confirm what's included and get a personalised quote:
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact The Oaks Care Home for full pricing details and T&Cs.
The Oaks Care Home has a Review Score of 9.5 (9.534) out of 10, based on 20 reviews in the last 2 years.
Over all time The Oaks Care Home has 54 reviews.
My grandmother was very much not the type of person at all to ever end up in a care home, she was reluctant all her life. Due to local reviews, The Oaks was the only one she would ever consider going to. We were very worried that she would want to come out soon because of her character, but since...
My grandmother was very much not the type of person at all to ever end up in a care home, she was reluctant all her life. Due to local reviews, The Oaks was the only one she would ever consider going to. We were very worried that she would want to come out soon because of her character, but since she has been there, she has never wanted to leave. The standard of care is excellent, and she continuously says that she cannot pick any faults with The Oaks at all. We are very grateful to all the staff there for looking after her so well.
Thank you so much for your very positive feedback which I will share with the staff team. We are delighted to be able to support your Grandmother and also you as a family and feel already that we have developed positive partnerships with you.
From the day my nan came to The Oaks we all as a family were welcomed into their open arms. I visited Nan in her new home twice a week, different days and different times, every time my nan was very well cared for by all the staff. Nan was only there for just over 6 months before she passed, the...
From the day my nan came to The Oaks we all as a family were welcomed into their open arms. I visited Nan in her new home twice a week, different days and different times, every time my nan was very well cared for by all the staff. Nan was only there for just over 6 months before she passed, the exceptional care that Nan received during her end-of-life care was second to none. Some of the staff members even came into the home on their days off, that made us know as a family how much they cared for Nan and how well they looked after her on the days we weren't there. We were able to come and go as we pleased when Nan became end of life, we basically moved in for a couple of nights it was great. After trying the food it is beautiful. Not like school dinners like I first thought, it's full of flavour and always looked very appealing! But honestly thank you all on floor two I will miss you all, you've been amazing. Thank you for looking after my nanny when me and grandad couldn't anymore.
Thank you so much for taking the time to leave us such a lovely review. It was a privilege to care for your Nan and to make such wonderful relationships with you all as a family, we miss your visits and hope that you will keep in touch.
I may be biased, but my grandmother is one of the most incredible women I know. After visiting The Oaks, I can take comfort in the fact that she is treated as that. The staff are beautiful and personable. The food is great and facility is clean and welcoming.
I may be biased, but my grandmother is one of the most incredible women I know. After visiting The Oaks, I can take comfort in the fact that she is treated as that. The staff are beautiful and personable. The food is great and facility is clean and welcoming.
Thank you for this lovely response our teams always try their very best to make our home as much a home from home as they can I will share this feedback as I always do with the various teams.
I have been visiting Mum at The Oaks for two to three years from Australia. As hard as it is coming and going it does provide comfort to me knowing the home takes such good care of Mum. She is as happy as she can be.
I have been visiting Mum at The Oaks for two to three years from Australia. As hard as it is coming and going it does provide comfort to me knowing the home takes such good care of Mum. She is as happy as she can be.
Thank you for your very positive response it is a pleasure supporting your Mum and we always look forward to your visits.
Amazed at the care given to our family member who is a resident at The Oaks Newtown. The staff undertake a difficult job with empathy and an ever-changing environment. Always helpful and good communication from all at The Oaks.
Amazed at the care given to our family member who is a resident at The Oaks Newtown. The staff undertake a difficult job with empathy and an ever-changing environment. Always helpful and good communication from all at The Oaks.
Thank you so much for taking the time to leave us a review it helps those looking for services hugely. I will share the feedback with the team.
The care my son had at The Oaks after a bad stroke at the age of 50 years was excellent and all the staff were friendly and helpful.
The care my son had at The Oaks after a bad stroke at the age of 50 years was excellent and all the staff were friendly and helpful.
Thank you for taking the time to leave us a review I will share this with the team, it was a great pleasure to support you and your son in his journey to recovery and back into the community.
I stayed at The Oaks for 5 months. A lovely new home where the staff were all caring and friendly.
I stayed at The Oaks for 5 months. A lovely new home where the staff were all caring and friendly.
Thank you for your kind words we really do try to provide high quality care within a homely environment.
Difficult transition for my stepfather over the last 6 months, after spending a long period in the hospital. He is safely cared for and looked after well. The staff are kind and friendly and nothing a problem, spending time with him for his needs. Updates and communication is very good. Nice to see...
Difficult transition for my stepfather over the last 6 months, after spending a long period in the hospital. He is safely cared for and looked after well. The staff are kind and friendly and nothing a problem, spending time with him for his needs. Updates and communication is very good. Nice to see staff working hard and with a sense of humour at the right time.
Thank you for your review, I will share with my team, the time taken by families assists other families who are looking for services so it is really important.
Overall we find the care home good at the moment but dinners for Mum are not that good. I have to fetch more gravy every time I am here after telling them about it. Mum seems to be happy here so that's all that we want for her.
Overall we find the care home good at the moment but dinners for Mum are not that good. I have to fetch more gravy every time I am here after telling them about it. Mum seems to be happy here so that's all that we want for her.
Thank you for your feedback. It is really useful, we will address the issues regarding gravy with the catering team and staff immediately. If there are any other areas where you feel we need to improve to get 5 stars across the board please pop in and discuss with either myself or my deputy.
Excellent nursing and support care received by my wife for the few weeks she was there. The staff were very friendly, helpful, and supportive, especially the lead nurse. Overall the building was clean, tidy, and well maintained with good facilities.
Excellent nursing and support care received by my wife for the few weeks she was there. The staff were very friendly, helpful, and supportive, especially the lead nurse. Overall the building was clean, tidy, and well maintained with good facilities.
Thank you for taking the time to leave us this response at what we know will be a very difficult time for you and your family. We were delighted to have been able to offer your dear wife a more normal environment than a hospital ward for the short time we could that also enabled you as a family to have some degree of normality and privacy.
The family had their doubts about dad coming into The Oaks, and I visited with 2 sons to meet staff and look around. I had already met the Manager who I found very friendly and informative. We found the residents looked content, only one said she would prefer not to be there! The staff were...
The family had their doubts about dad coming into The Oaks, and I visited with 2 sons to meet staff and look around. I had already met the Manager who I found very friendly and informative. We found the residents looked content, only one said she would prefer not to be there! The staff were friendly and helpful. The home is modern and very clean and warm. I have visited frequently since he came to live here, often around mealtime. The choice of meals, fresh cooked always smells delicious and my husband eats well. He is encouraged to join in the variety of occupations from craft and painting etc to live musical entertainment, which I have attended and was very good. Encouraged, not forced to attend. In the warmer weather, there are lovely accessible gardens to enjoy tea and cake, with family members or just on your own if you wish. My family and I, couldn't be happier with the home and care he gets. Very many thanks.
We would like to thank you for taking the time to leave us a review. This helps those families who are looking for services for the first time enormously. I will share this with the team.
My friend spent the last three months of his life in the Oaks, as his cancer meant that he could not be in his own home. The staff were friendly, understanding and compassionate. As a visitor, I was able to come and go at any time and get to know the staff which meant I could ask for assistance...
My friend spent the last three months of his life in the Oaks, as his cancer meant that he could not be in his own home. The staff were friendly, understanding and compassionate. As a visitor, I was able to come and go at any time and get to know the staff which meant I could ask for assistance when needed.
Thank you for leaving us a response the information is accessed by families considering services and first-hand feedback from those who have tried it is always the best. I will share this with our team.
There was a good safety procedure upon entering The Oaks, ensuring we signed in and code-protected doors. My mother-in-law was well-dressed and had just finished her lunch, we went to the church service where she enjoyed the singing and prayers. Upon going back upstairs to her room, which was clean...
There was a good safety procedure upon entering The Oaks, ensuring we signed in and code-protected doors. My mother-in-law was well-dressed and had just finished her lunch, we went to the church service where she enjoyed the singing and prayers. Upon going back upstairs to her room, which was clean and tidy, she was taken to the bathroom before resting for the afternoon. The staff at The Oaks are friendly and caring towards residents each time we visit, overall this home is meeting all our expectations.
I will share this with the team as I do all feedback.
Just want to praise the staff and management for the excellent care of my mother and the smooth organisation of running The Oaks Newtown.
Just want to praise the staff and management for the excellent care of my mother and the smooth organisation of running The Oaks Newtown.
We would like to thank you for taking the time to leave a review for the Oaks. These reviews are really helful for people looking for services and provide really valuable information to them.
My husband was brought in for end-of-life care on the 18th of January. The care he is receiving is excellent, nothing is too much trouble. I find the staff very helpful and friendly. My husband has settled in really well. I would definitely recommend The Oaks Care Home, 100%.
My husband was brought in for end-of-life care on the 18th of January. The care he is receiving is excellent, nothing is too much trouble. I find the staff very helpful and friendly. My husband has settled in really well. I would definitely recommend The Oaks Care Home, 100%.
Thank you for your positive response, the team really do work hard and palliative care is something they are very proud to be able to deliver to our residents. Working with families closely is really part and parcel of the roles we all play and having positive relationships supports us all on a day-to-day basis.
My mum has had the best Christmas for over twenty years with music, singing and decorations, it was amazing and she thoroughly enjoyed herself. The Christmas dinner was wonderful and the staff were happy and making a lovely atmosphere. Thank you.
My mum has had the best Christmas for over twenty years with music, singing and decorations, it was amazing and she thoroughly enjoyed herself. The Christmas dinner was wonderful and the staff were happy and making a lovely atmosphere. Thank you.
We would like to thank you for leaving us this review. Living in a care home is often difficult at first for some residents and particularly at Christmas time when memories of past Christmases come flooding back. We are delighted that, in your mum's case, we made it such a positive experience. Our team really do go that extra mile.
My mum is at end of life and has been in The Oaks Care Home in Newtown (Powys) for over twelve months. The care she is receiving is second to none. The staff are amazing and care for your loved ones as if its their own family. They are trustworthy and can't do enough for you. They even look after...
My mum is at end of life and has been in The Oaks Care Home in Newtown (Powys) for over twelve months. The care she is receiving is second to none. The staff are amazing and care for your loved ones as if its their own family. They are trustworthy and can't do enough for you. They even look after the family, constantly checking if we need anything, drinks or food. We are so lucky to have their support. My mum is so happy and content as she can be with the circumstances. The home is always spotless.
Thank you for leaving us this very positive and kind feedback, especially at such a difficult time. Providing end-of-life care to our residents is the final thing we are privileged to do. Our staff are genuinely affected when we get to this stage of one of our residents' lives and deliver the care...
Thank you for leaving us this very positive and kind feedback, especially at such a difficult time. Providing end-of-life care to our residents is the final thing we are privileged to do. Our staff are genuinely affected when we get to this stage of one of our residents' lives and deliver the care with great affection and tenderness and due to the close relationships that we develop with our families this care always extends to them.
I have been using the home for respite for the last 3 months. Staff are always friendly and professional. Housekeeping are spotless and nothing is too much trouble. Family can visit any time they wish. The management team seems well involved and their door is always open even for minor issues. If...
I have been using the home for respite for the last 3 months. Staff are always friendly and professional. Housekeeping are spotless and nothing is too much trouble. Family can visit any time they wish. The management team seems well involved and their door is always open even for minor issues. If something is raised it gets actioned.
Thank you for your very positive review we have been very pleased to have supported you through these few months all in an effort to get you closer to your home and very soon to be leaving us and returning home. We hope that you will keep in touch with us and pop in for a coffee when you do leave.
Completely changed my view of care homes, more like a 5 Star hotel.
Completely changed my view of care homes, more like a 5 Star hotel.
Thank you for your feedback this is extremely useful for relatives who are looking for placements, my staff and myself were delighted to of been of help to you and your mum and to have had such a great relationship in a relatively short period of time.
My mother in law was very comfortable during her time at the care home. The staff were all helpful and friendly and the care given to her was brilliant. The home was always clean and tidy and the meals were lovely
My mother in law was very comfortable during her time at the care home. The staff were all helpful and friendly and the care given to her was brilliant. The home was always clean and tidy and the meals were lovely
Thank you for your feedback, this really helps families who are looking for services in making decisions. Caring for your mother-in-law was our pleasure as was working with you and your family.
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Jen is The Oaks Care Homes' dedicated Registered Manager.
She is a Registered Nurse with over 40 years of experience across the Health and Social Care sectors.
Cheryl is a dedicated Activities Coordinator at The Oaks Care Home.
She likes to create a positive and happy environment where the residents feel...
Cheryl is a dedicated Activities Coordinator at The Oaks Care Home.
She likes to create a positive and happy environment where the residents feel included, valued and cared for. She likes to create meaningful activities that include 1-2-1 games, music and arts and crafts.
At the home, Cheryl loves to chat, and be creative through art & music and outside of work she loves farming with her dogs. Cheryl is all about doing things to help make people feel happy.
She loves interacting with the residents and seeing their smiling faces, knowing she has made a difference every day.
Jane joined The Oaks Care Home in February 2023 as an Activities-Coordinator.
Jane organises events and provides fun and meaningful activities for...
Jane joined The Oaks Care Home in February 2023 as an Activities-Coordinator.
Jane organises events and provides fun and meaningful activities for the residents of The Oaks.
She has over 25 years of experience in the care industry and loves making a difference in people's lives. It gives her great job satisfaction to see the smiles on the resident's faces every day.
With extensive nursing experience, my journey began over 20 years ago as a Carer in a care home in Bristol. I later trained as a Nurse and, after...
With extensive nursing experience, my journey began over 20 years ago as a Carer in a care home in Bristol. I later trained as a Nurse and, after qualifying and gaining a range of experiences, transitioned into community nursing. I worked in Northamptonshire and Powys for 12 years before becoming a specialist Lymphoedema Nurse, a role I held for six years.
After nearly 20 years in the NHS, I was ready for a change. My experience visiting residential homes—both as a Community Nurse and a Specialist Nurse—gave me valuable insight into care home settings, making this career transition a natural fit. Though this is my first management role, I bring a wealth of clinical experience and a passion for learning.
As Clinical Lead at The Oaks, I have the privilege of remaining hands-on with residents while also working behind the scenes to ensure we deliver the highest standard of care. I am incredibly proud to work here, alongside a wonderful team of nurses and carers who share the same dedication and commitment.
Caring for the elderly has always been close to my heart. At just 14 years old, I volunteered with Age Concern, visiting older people in the community. Working here has reminded me of the profound impact even small gestures can have on those who are no longer as independent as they once were. Seeing the joy and laughter of our residents is the most rewarding part of my role, and I feel truly privileged to play a part in shaping services that provide them with dignity, comfort, and exceptional care.
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