






The Orchard is a brand new residential home, offering exceptional care. It's set in a stunning location in the Wye Valley and Forest of Dean.
The Orchard has fourteen very spacious individually designed and styled rooms, each with a walk in wet room. Each window offers far-reaching views of the surrounding countryside. It has a beautifully planned lounge and conservatory area and this also benefits from the panoramic views.
The Orchard...
Care Provided by The Orchard
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 16 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are tailored to reflect each resident’s individual care needs and the level of support required. As every person has unique physical, emotional, and clinical needs, fees are assessed on an individual basis following a comprehensive care assessment. This ensures that residents receive the appropriate level of care, assistance, and services to support their wellbeing, while providing transparency and fairness in our fee structure. Any changes in a resident’s care needs may result in a review of their fees to ensure the necessary resources and support continue to be provided.
The price(s) shown are provided by the care home. Contact The Orchard for full pricing details and T&Cs.
Contact The Orchard to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Deborah Watkins(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (13)
Visiting
- No set times for visiting at The Orchard.
Parking
- Parking spaces provided
The Orchard Reviews (41)
The Orchard has a Review Score of 9.5 (9.540) out of 10, based on 10 reviews in the last 2 years.
Over all time The Orchard has 41 reviews.
The quality of care is wonderful. Over the last month I have spent a lot of time there and seen how they work with all the residents, not just my mother. They are kind and patient with everyone.
There is a warm and family feel to the place, with the staff watching not just for the residents but also for their families.
Home baked cakes every day and food is catered for individual needs.
Beautiful location, and lovely rooms.
The quality of care provided to my dad has been outstanding. The staff and management are incredibly professional and supportive.
Staff are excellent on a day to day basis, however there have been no structured activities since the last activity co-ordinator left in 2024.
The Orchard Care Home is excellent. They are very accommodating and very flexible. They have a good staff to resident ratio. They do nice day trips and lots of activities. They are very responsible regarding medications and doctors appoints. They manage conflict well. They are all very kind and respectful. The food is of a high standard. The home itself is well looked after and maintained.
All the staff make me feel welcome on visits. Mum is always smart, clean and happy when she sleeps well. I always leave the home feeling mum is very well cared for which is comforting for my family. To many names to mention re the lovely staff.
The Orchard is a friendly, happy, clean and safe environment. My mother has been a resident for 17 months and as a family we are very happy with her care.
My sister moved into The Orchard Care Home (OCH), just over a year ago, at a very difficult time in her life. My sister was welcomed by all staff members, including ground staff E.g. Handymen and gardeners. She received the best care that she needed, and continues to; in addition it is the best care we could have ever wanted for her as a family. OCH have done all they can to support her, on a personal and emotional level, and by taking her out to different activities. Friends and family have observed since my sister has moved into OCH, she has become more independent and learnt many skills i.e. Interpersonal and craft. My sister is very happy at OCH and in her own words 'would not want to move to anywhere else'. To echo my sister's view - as a family we highly recommend OCH to anyone.
Mum's care has been consistently excellent. All of the staff are both friendly and professional, care provided is always good. Food is of a high standard and various activities are available.
We as a family are very happy with the whole package.
As a family we are extremely happy with the care that my grandmother receives. The care and attention the staff give is outstanding and my grandmother definitely feels as if it is her home. The food is excellent and plentiful, rooms are clean and kept tidily, and there are plenty of activities the residents can do, if they choose to. My grandmother has had many health issues and the home have been fantastic in looking after her. I would highly recommend The Orchard as it is small, modern and homely, and the residents are respected as individuals, and cared for with compassion.
This is our first experience of using a care home for my wife who is 89 with dementia. Overall the environment at the Orchard is very positive and my wife has been very well looked after. The staff are caring and friendly. This has been a difficult period for me and my family and The Orchard have done all they can do to help us through it. Thank you!
The best thing is when Mum went into The Orchard. She is so much happier since moving in.
The Orchard has had my mother as a resident since November 2020 and has looked after her extremely well. The Orchard is very well run and maintained with very efficient and friendly staff and I wouldn't hesitate in recommending The Orchard to anyone needing residential care.
The Orchard is an excellent care home providing good long-term care for my mother.
When visiting The Orchard's Care Home I always feel that it is my mother's home and that she is cared for as if she is part of a family there. Having seen other care homes as a comparison I'm very grateful that she is a resident at The Orchards. Thank you.
Thank you for a lovely review, as you are aware mum has settled well and is part of the orchard family. Thank you for all your support,
I can't praise the care home highly enough. They have brought her back from the end in hospital several times from end-of-life treatment to keep her going. Staff are very caring and are always very cheerful and welcoming when I, my daughter and my labrador dog go visiting, hoping to get a flicker of recognition even at this latest, final stage of dementia.
Thank you for a lovely review, I will pass this on to the team. We always look forward to your visits and the dog.
My aunt has been at The Orchard since September last year and the care she receives is outstanding. The whole team are caring and compassionate and ensures they get to know their resident's likes/dislikes and go out of their way to make it a home from home. They also provide wonderful support to the families. The surroundings, activities and food are all excellent but what makes it are the staff. I can’t thank them enough.
In the time my mother has been at The Orchard she has had her up and downs health wise and the staff have been absolutely first rate. Latterly she has become more integrated with the other residents and enjoyed more of the activities provided and in particular a display of birds of prey where she had a gauntlet on with a hawk perching (lovely pictures!), additionally a trip to the pub for a meal and a glass of wine was obviously also thoroughly enjoyed by her. The management team are always very approachable and willing to help and advise as I live abroad and can't visit as much as I would like. But the main thing for me is that she is happy.
From the moment my mother arrived at The Orchard, until the time she left, the care, kindness and support given to her and us, her family, was consistently strong and given with compassion and good humour by all members of staff. The vibrant environment and varied activities enriched her days and Mam settled comfortably, making many friends along the way. I would readily recommend The Orchard going forward and thank all those who cared for Mam during her time there.
It’s a pleasure to visit and see everyone so happy. There are lots of activities that keep the residents stimulated and active.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Orchard.
There are no upcoming events for The Orchard.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Orchard.
Accreditations
There are no accreditations posted yet for The Orchard.
Meet the Team (1)

Deborah is the manager at Orchard House Care Home. She joined Milkwood Care in 2007.
Frequently Asked Questions about The Orchard
What types of Care is The Orchard registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Orchard have?
There are 14 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Orchard?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Orchard to the centre of Monmouth?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchard to verify any information. View our terms and conditions. The Orchard has an Enhanced Service -more info.