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The Orchard

Ganarew, Monmouth, Herefordshire NP25 3SS
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The Orchard, Monmouth
The Orchard, Monmouth
The Orchard, Monmouth

The Orchard is a brand new residential home, offering exceptional care. It's set in a stunning location in the Wye Valley and Forest of Dean.

The Orchard has fourteen very spacious individually designed and styled rooms, each with a walk in wet room. Each window offers far-reaching views of the surrounding countryside. It has a beautifully planned lounge and conservatory area and this also benefits from the panoramic views.

The Orchard...  

Care Provided by The Orchard

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 16 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,800£1,700 - £2,000
Residential Dementia Care£1,700 - £1,900£1,800 - £2,000

Our fees are tailored to reflect each resident’s individual care needs and the level of support required. As every person has unique physical, emotional, and clinical needs, fees are assessed on an individual basis following a comprehensive care assessment. This ensures that residents receive the appropriate level of care, assistance, and services to support their wellbeing, while providing transparency and fairness in our fee structure. Any changes in a resident’s care needs may result in a review of their fees to ensure the necessary resources and support continue to be provided.

Contact The Orchard to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Deborah Watkins(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • No set times for visiting at The Orchard.

Parking

  • Parking spaces provided

The Orchard Reviews (41)

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9.5

The Orchard has a Review Score of 9.5 (9.540) out of 10, based on 10 reviews in the last 2 years. Over all time The Orchard has 41 reviews.

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Showing 41 reviews matching selected criteria
Review from Alasdair K (Son of Resident) published on 2 July 2026 Submitted via Website
Overall Experience
The Orchard has been such a support for both my mother and myself during a difficult time. From the first moment I spoke to them, they listened to my needs and my mothers and made this a personal experience.
The quality of care is wonderful. Over the last month I have spent a lot of time there and seen how they work with all the residents, not just my mother. They are kind and patient with everyone.
There is a warm and family feel to the place, with the staff watching not just for the residents but also for their families.
Home baked cakes every day and food is catered for individual needs.

Beautiful location, and lovely rooms.

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Review from Gary B (Son of Resident) published on 5 February 2026 Submitted via Postal Card
Overall Experience

The quality of care provided to my dad has been outstanding. The staff and management are incredibly professional and supportive.

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Review from E A (Son of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

Staff are excellent on a day to day basis, however there have been no structured activities since the last activity co-ordinator left in 2024.

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Review from Kelly D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

The Orchard Care Home is excellent. They are very accommodating and very flexible. They have a good staff to resident ratio. They do nice day trips and lots of activities. They are very responsible regarding medications and doctors appoints. They manage conflict well. They are all very kind and respectful. The food is of a high standard. The home itself is well looked after and maintained.

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Review from Cherry S (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

All the staff make me feel welcome on visits. Mum is always smart, clean and happy when she sleeps well. I always leave the home feeling mum is very well cared for which is comforting for my family. To many names to mention re the lovely staff.

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Review from Lynda H (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

The Orchard is a friendly, happy, clean and safe environment. My mother has been a resident for 17 months and as a family we are very happy with her care.

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Review from Michelle E (Sister of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My sister moved into The Orchard Care Home (OCH), just over a year ago, at a very difficult time in her life. My sister was welcomed by all staff members, including ground staff E.g. Handymen and gardeners. She received the best care that she needed, and continues to; in addition it is the best care we could have ever wanted for her as a family. OCH have done all they can to support her, on a personal and emotional level, and by taking her out to different activities. Friends and family have observed since my sister has moved into OCH, she has become more independent and learnt many skills i.e. Interpersonal and craft. My sister is very happy at OCH and in her own words 'would not want to move to anywhere else'. To echo my sister's view - as a family we highly recommend OCH to anyone.

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Review from L J (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

Mum's care has been consistently excellent. All of the staff are both friendly and professional, care provided is always good. Food is of a high standard and various activities are available.

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Review from Patricia P (Wife of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

We as a family are very happy with the whole package.

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Review from Lara W (Granddaughter of Resident) published on 27 August 2024 Submitted via Website
Overall Experience

As a family we are extremely happy with the care that my grandmother receives. The care and attention the staff give is outstanding and my grandmother definitely feels as if it is her home. The food is excellent and plentiful, rooms are clean and kept tidily, and there are plenty of activities the residents can do, if they choose to. My grandmother has had many health issues and the home have been fantastic in looking after her. I would highly recommend The Orchard as it is small, modern and homely, and the residents are respected as individuals, and cared for with compassion.

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Review from J A (Husband of Resident) published on 28 June 2024 Submitted via Postal Card
Overall Experience

This is our first experience of using a care home for my wife who is 89 with dementia. Overall the environment at the Orchard is very positive and my wife has been very well looked after. The staff are caring and friendly. This has been a difficult period for me and my family and The Orchard have done all they can do to help us through it. Thank you!

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Review from Kevin B (Son of Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

The best thing is when Mum went into The Orchard. She is so much happier since moving in.

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Review from Victoria D (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

The Orchard has had my mother as a resident since November 2020 and has looked after her extremely well. The Orchard is very well run and maintained with very efficient and friendly staff and I wouldn't hesitate in recommending The Orchard to anyone needing residential care.

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Review from Peter F (Son of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

The Orchard is an excellent care home providing good long-term care for my mother.

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Review from M P (Son of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

When visiting The Orchard's Care Home I always feel that it is my mother's home and that she is cared for as if she is part of a family there. Having seen other care homes as a comparison I'm very grateful that she is a resident at The Orchards. Thank you.

Reply from Debbie Watkins, Home Manager at The Orchard

Thank you for a lovely review, as you are aware mum has settled well and is part of the orchard family. Thank you for all your support,

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Review from R H (Husband of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

I can't praise the care home highly enough. They have brought her back from the end in hospital several times from end-of-life treatment to keep her going. Staff are very caring and are always very cheerful and welcoming when I, my daughter and my labrador dog go visiting, hoping to get a flicker of recognition even at this latest, final stage of dementia.

Reply from Debbie Watkins, Home Manager at The Orchard

Thank you for a lovely review, I will pass this on to the team. We always look forward to your visits and the dog.

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Review from Kim L (Niece of Resident) published on 18 June 2023 Submitted via Website
Overall Experience

My aunt has been at The Orchard since September last year and the care she receives is outstanding. The whole team are caring and compassionate and ensures they get to know their resident's likes/dislikes and go out of their way to make it a home from home. They also provide wonderful support to the families. The surroundings, activities and food are all excellent but what makes it are the staff. I can’t thank them enough.

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Review from Andy W (Son of Resident) published on 21 May 2023 Submitted via Website
Overall Experience

In the time my mother has been at The Orchard she has had her up and downs health wise and the staff have been absolutely first rate. Latterly she has become more integrated with the other residents and enjoyed more of the activities provided and in particular a display of birds of prey where she had a gauntlet on with a hawk perching (lovely pictures!), additionally a trip to the pub for a meal and a glass of wine was obviously also thoroughly enjoyed by her. The management team are always very approachable and willing to help and advise as I live abroad and can't visit as much as I would like. But the main thing for me is that she is happy.

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Review from Susan F (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

From the moment my mother arrived at The Orchard, until the time she left, the care, kindness and support given to her and us, her family, was consistently strong and given with compassion and good humour by all members of staff. The vibrant environment and varied activities enriched her days and Mam settled comfortably, making many friends along the way. I would readily recommend The Orchard going forward and thank all those who cared for Mam during her time there.

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Review from Sian C (Daughter of Resident) published on 16 May 2023 Submitted via Website
Overall Experience
Mum’s care continues to be outstanding. The staff are amazing and nothing is too much trouble.

It’s a pleasure to visit and see everyone so happy. There are lots of activities that keep the residents stimulated and active.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Orchard.

Upcoming Events

There are no upcoming events for The Orchard.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Orchard.

Accreditations

There are no accreditations posted yet for The Orchard.

Meet the Team (1)

Deborah Watkins
Deborah WatkinsJob Title:ManagerJoined: 2007

Deborah is the manager at Orchard House Care Home. She joined Milkwood Care in 2007.

Frequently Asked Questions about The Orchard

What types of Care is The Orchard registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Orchard have?

There are 14 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at The Orchard?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Orchard to the centre of Monmouth?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchard to verify any information. View our terms and conditions. The Orchard has an Enhanced Service -more info.