Care Homes Owned by Milkwood Care Ltd

Ganarew is a fabulous home, small & personal which is ideal for Mum with Alzeimers as she struggles with changes/newness & unfamiliar surroundings. the staff are hardworking but kind & approachable & I feel happy that Mum is well taken care of 24/7.

My father was very well looked after. The rooms are lovely and spacious, and the house is in a lovely location. The staff are unbelievably caring, and showed so much love and support to my father and kindness to myself and family. The food is amazing and cooked fresh every day and a lot of effort goes into making sure residents eat. I would highly recommend this home.

Beautiful location, and lovely rooms.

I have been a regular visitor for six years. During this time, my wife has been immobile, i.e., in a wheelchair or bed. My view is that the home is not perfect but tries hard to be. My view is that the staff who care for her day to day needs, carers and nurses, all do their best for my wife. The kitchen, laundry and other 'backroom' staff all fit in to provide a quiet, efficient running of the home. I'm able to speak to management when I feel it necessary and am listened to.

When mother get worked up she can be a right handful, Calvin is outstanding the way he talks to mother to take her mind off what's upsetting her,such a gentleman, staff are so professional ,and the food is to die for,such a relaxing atmosphere

As a visitor, I am warmly welcomed and given any updates on Dad's health and medication. I also get phone calls keeping me in the picture at all times. This is the best service you will find anywhere. The food is superb and I would say, is superior to the best hotel food. You might read this and think this is too good to be true, well I can tell you it is all true. Thank you Chatterwood. Keep up the five star treatment.

Unfortunately my mother is bed bound now but when she was mobile she was always out & about enjoying the trips arranged by the home.

My parents have been residents in Applewood since the beginning of March 2026, following a helpful and informative visit and tour of the home, which was facilitated by Louise and Emma prior to my parents move. I chose Applewood based on my visits, information provided and on the friendly attitude of all the staff I met at the time. It appears that moral is high and the home retains the full range of staff without the need to use agency staff.

Since the move, my parents have received full support and care from a friendly and attentive team of carers. I have been impressed by the level of communication from them, by phone, in person and by email.

I feel that the family have made the right decision for my parents and we are confident they will continue to receive all the care and support they need going forwards.

I would suggest that a more comprehensive brochure is provided by Milkwood outlining all the services available to the residents, for example, dentist and optician visit

My mum has been a resident for nearly 5 years. The home always has activities on for the residends that she enjoys. Staff are lovely, very, helpful and treat the residends well. Food is lovely. Home is lovely and clean and in a beautifl settering.

I would highly recommend Applewood and the team who look after the residents with such care and respect.

I would have no hesitation in recommending Applewood.

I really cannot speak highly enough of the whole set up.

I felt my step-mum was in really safe hands. The food was excellent and a lovely touch was everyone would eat their meals together around the dining table. I could turn up at any time and was always made to feel welcome. The building was clean and bright and everyone was immaculately dressed. Despite the challenges my step-mum had, they made her comfortable, safe, and made her laugh a lot.

All staff were excellent, very attentive and loving towards my partner. The entire home was kept immaculately clean. My partner was included in art projects and entertainment several times a week which she thoroughly enjoyed. The staff went over-and-above for any special occasions, which included birthdays, Burns Night and Valentine's Day. The food was outstanding and I very much appreciated being invited to join the residents for a meal.

When Mum died last month she had been resident at Chatterwood for over 4 years. Based on our experience during that time we would confidently recommend Chatterwood to anyone seeking a safe, supportive and compassionate environment. The staff are professional and treat everyone including relatives and friends with genuine kindness. They were all particularly lovely towards my Dad who visited Mum most days to sit by her bedside. It was a comfort to the family that he was received each today with such warmth and generosity, he will miss his visits greatly. Communication with the wider family was excellent - they kept us informed and were always willing to answer questions and address any concerns. Whilst all the staff were hugely supportive, we'd like to specifically highlight one exceptional member of staff who truly made a difference.It's rare to come across someone as heart warmingly lovely as Lianne, she consistently went above and beyond, offering assurance and comfort to us all.

I feel very content with the care she is getting and know she is settled.

I am able to visit when I and we have no complaints. It's a lovely place.

My mother has been at Castleford for 18 months and the level and quality of care she receives is outstanding. The staff are undoubtedly the biggest asset in this home and I now think of them as my mums second family, all of them go out of their way to ensure all her needs are met in a professional yet compassionate manner. I feel she is surrounded by people who genuinely care about her and are reactive to any changes in her care needs. She is very well supported and extremely well fed as there is a great choice of food on offer. From a family perspective we are kept very well informed and they are very receptive to us visiting/calling when we want to. I am so glad we found Castleford as it has been an excellent choice for mum and I really don't know what we would have done without them.

She particularly enjoys time in the lounge where she can interact with both fellow residents and staff.

I'm extremely pleased with the care my mother receives at this care home. The staff are consistently professional caring and genuinely kind, creating a warm and supportive environment. The food is excellent with plenty of choice and the cleanliness throughout the home is always outstanding. I have complete peace of mind knowing she is so well looked after.