Care Homes Owned by Milkwood Care Ltd

Braeburn Lodge Care home is a home from home friendly and supportive care home which I feel provides the best level of care for dementia and mental health. It provides entertainment, outings in the mini bus and physical exercise activities for the residents, ensuring that they enjoy the best possible care during their stay. The staff are excellent and attentive. I recommend this care home.

I am unable to comment in detail about the food as not present at meal time.

I love how the majority of staff make you feel welcome and always make time for you if you have any queries or concerns , management are great any issues they will always do there best to solve it and always listen to any concerns we have overall great place and very friendly

Although Mum was only at Chatterwood for two weeks, we are so grateful for the care, kindness and compassion she received during her time there.

From the moment she arrived, the staff treated her with dignity, warmth and genuine respect. They took the time to get to know her and made every effort to ensure she was as comfortable as possible. As a family, we were always made to feel welcome, and nothing ever seemed too much trouble.

Those final two weeks were incredibly difficult for me, but knowing Mum was being cared for by such dedicated and compassionate people gave us enormous comfort and reassurance. My brother who travelled over from NZ to see her will always be thankful for the kindness shown not only to Mum but to us during such a heart-breaking time.

Thank you to Lianne, Jack and everyone at Chatterwood for making Mum's last days peaceful and for treating her with such care and dignity. We will never forget your kindness.

The service offered to residents is 5*. Rooms are lovely and spacious allowing you to have your own personal bits Everyone's so helpful and reassuring from the moment you arrive to visit your relative. You get excellent feed back on how they have been. Lots of activities organised for the residents to do both on site and off. Food is all cooked fresh by on site chef smells and looks delicious. Home is lovely and clean and residents are always happy. Staff have time to sit and talk to the residents making sure they are ok.

Staff are lovely,accommodating and approachable, there is always some sort of activity going on from singing to bingo and more

Ganarew is a fabulous home, small & personal which is ideal for Mum with Alzeimers as she struggles with changes/newness & unfamiliar surroundings. the staff are hardworking but kind & approachable & I feel happy that Mum is well taken care of 24/7.

My father was very well looked after. The rooms are lovely and spacious, and the house is in a lovely location. The staff are unbelievably caring, and showed so much love and support to my father and kindness to myself and family. The food is amazing and cooked fresh every day and a lot of effort goes into making sure residents eat. I would highly recommend this home.

Beautiful location, and lovely rooms.

I have been a regular visitor for six years. During this time, my wife has been immobile, i.e., in a wheelchair or bed. My view is that the home is not perfect but tries hard to be. My view is that the staff who care for her day to day needs, carers and nurses, all do their best for my wife. The kitchen, laundry and other 'backroom' staff all fit in to provide a quiet, efficient running of the home. I'm able to speak to management when I feel it necessary and am listened to.

When mother get worked up she can be a right handful, Calvin is outstanding the way he talks to mother to take her mind off what's upsetting her,such a gentleman, staff are so professional ,and the food is to die for,such a relaxing atmosphere

As a visitor, I am warmly welcomed and given any updates on Dad's health and medication. I also get phone calls keeping me in the picture at all times. This is the best service you will find anywhere. The food is superb and I would say, is superior to the best hotel food. You might read this and think this is too good to be true, well I can tell you it is all true. Thank you Chatterwood. Keep up the five star treatment.

Unfortunately my mother is bed bound now but when she was mobile she was always out & about enjoying the trips arranged by the home.

My parents have been residents in Applewood since the beginning of March 2026, following a helpful and informative visit and tour of the home, which was facilitated by Louise and Emma prior to my parents move. I chose Applewood based on my visits, information provided and on the friendly attitude of all the staff I met at the time. It appears that moral is high and the home retains the full range of staff without the need to use agency staff.

Since the move, my parents have received full support and care from a friendly and attentive team of carers. I have been impressed by the level of communication from them, by phone, in person and by email.

I feel that the family have made the right decision for my parents and we are confident they will continue to receive all the care and support they need going forwards.

I would suggest that a more comprehensive brochure is provided by Milkwood outlining all the services available to the residents, for example, dentist and optician visit

My mum has been a resident for nearly 5 years. The home always has activities on for the residends that she enjoys. Staff are lovely, very, helpful and treat the residends well. Food is lovely. Home is lovely and clean and in a beautifl settering.

I would highly recommend Applewood and the team who look after the residents with such care and respect.

I would have no hesitation in recommending Applewood.

I really cannot speak highly enough of the whole set up.

I felt my step-mum was in really safe hands. The food was excellent and a lovely touch was everyone would eat their meals together around the dining table. I could turn up at any time and was always made to feel welcome. The building was clean and bright and everyone was immaculately dressed. Despite the challenges my step-mum had, they made her comfortable, safe, and made her laugh a lot.

All staff were excellent, very attentive and loving towards my partner. The entire home was kept immaculately clean. My partner was included in art projects and entertainment several times a week which she thoroughly enjoyed. The staff went over-and-above for any special occasions, which included birthdays, Burns Night and Valentine's Day. The food was outstanding and I very much appreciated being invited to join the residents for a meal.