Care Homes Owned by Milkwood Care Ltd in Hampshire

Although Mum was only at Chatterwood for two weeks, we are so grateful for the care, kindness and compassion she received during her time there.

From the moment she arrived, the staff treated her with dignity, warmth and genuine respect. They took the time to get to know her and made every effort to ensure she was as comfortable as possible. As a family, we were always made to feel welcome, and nothing ever seemed too much trouble.

Those final two weeks were incredibly difficult for me, but knowing Mum was being cared for by such dedicated and compassionate people gave us enormous comfort and reassurance. My brother who travelled over from NZ to see her will always be thankful for the kindness shown not only to Mum but to us during such a heart-breaking time.

Thank you to Lianne, Jack and everyone at Chatterwood for making Mum's last days peaceful and for treating her with such care and dignity. We will never forget your kindness.

The service offered to residents is 5*. Rooms are lovely and spacious allowing you to have your own personal bits Everyone's so helpful and reassuring from the moment you arrive to visit your relative. You get excellent feed back on how they have been. Lots of activities organised for the residents to do both on site and off. Food is all cooked fresh by on site chef smells and looks delicious. Home is lovely and clean and residents are always happy. Staff have time to sit and talk to the residents making sure they are ok.

As a visitor, I am warmly welcomed and given any updates on Dad's health and medication. I also get phone calls keeping me in the picture at all times. This is the best service you will find anywhere. The food is superb and I would say, is superior to the best hotel food. You might read this and think this is too good to be true, well I can tell you it is all true. Thank you Chatterwood. Keep up the five star treatment.

Unfortunately my mother is bed bound now but when she was mobile she was always out & about enjoying the trips arranged by the home.

My parents have been residents in Applewood since the beginning of March 2026, following a helpful and informative visit and tour of the home, which was facilitated by Louise and Emma prior to my parents move. I chose Applewood based on my visits, information provided and on the friendly attitude of all the staff I met at the time. It appears that moral is high and the home retains the full range of staff without the need to use agency staff.

Since the move, my parents have received full support and care from a friendly and attentive team of carers. I have been impressed by the level of communication from them, by phone, in person and by email.

I feel that the family have made the right decision for my parents and we are confident they will continue to receive all the care and support they need going forwards.

I would suggest that a more comprehensive brochure is provided by Milkwood outlining all the services available to the residents, for example, dentist and optician visit

I would highly recommend Applewood and the team who look after the residents with such care and respect.

I would have no hesitation in recommending Applewood.

I really cannot speak highly enough of the whole set up.

When Mum died last month she had been resident at Chatterwood for over 4 years. Based on our experience during that time we would confidently recommend Chatterwood to anyone seeking a safe, supportive and compassionate environment. The staff are professional and treat everyone including relatives and friends with genuine kindness. They were all particularly lovely towards my Dad who visited Mum most days to sit by her bedside. It was a comfort to the family that he was received each today with such warmth and generosity, he will miss his visits greatly. Communication with the wider family was excellent - they kept us informed and were always willing to answer questions and address any concerns. Whilst all the staff were hugely supportive, we'd like to specifically highlight one exceptional member of staff who truly made a difference.It's rare to come across someone as heart warmingly lovely as Lianne, she consistently went above and beyond, offering assurance and comfort to us all.

I feel very content with the care she is getting and know she is settled.

I am able to visit when I and we have no complaints. It's a lovely place.

She particularly enjoys time in the lounge where she can interact with both fellow residents and staff.

My mum is in her 90s and has been here for just over 3 years now for dementia nursing care. Nursing staff are good and don't change too often - communications with them have been good. Care assistants are very good and some have been here for a long time. The activities are varied and the activity staff are excellent. My mum can't do too much now but she enjoys the singing activities and the visiting church service. They do also arrange outings which my mum enjoyed when she was able to participate.

My mum was taken in to chatterwood on the 21st January 2026. We had cared for her at home but she needed full time care. She was suffering with cancer of her mouth and was on palliative care. We all knew she had limited time left . On arriving at the home we were greeted with such a wonderful warm welcome . Which put my mum at ease straight away, she knew that she wouldn't be coming back home and was very anxious about going into the home. The staff made my mum and us as a family feel very comfortable. They settled her in her room ( which we had chosen prior to my mum arriving) it was a lovely bright room and they had set it up as we had requested. Moving the bed and furniture into a more comfortable setting for my mum. I stayed with her for a few hours , then my sister came early evening. Little did we know but this was the last time we saw our mother. As we had a call around 2.15 am that our mother had passed away. We can't fault the care and attention my mum received. Thank you

From the moment we came through the door and every one welcome my mum, we knew from this beautiful greeting this care home were going to look after her in her final days excellently. It was a short stay for my mum but she felt very relaxed before she passed and how this was told to me was reassuring. The staff were attentive, caring and just wonderful for mum and our family.

Thank you so much for you support in a time which was so difficult for our family.

The manager Jeanette was so warm, supportive and comforting. Thank you to her and all the staff even the house keeper who packed her things up with dignity and respect.

Always a happy & friendly atmosphere. People always willing to help. I feel my Mum is cared for and that takes a lot of pressure off of me.

Lovely place! Mum had been through very traumatic op and combined with her dementia was in need of stability as she adjusted. Care has been geat.Lots of activities organised and she has settled and most of all we feel that she is in safe hands.

An amazing home, caring & professional staff. A perfect home for Mum. A great social life too.

Applewood provided end of life care for my husband, he was admitted to Applewood with a progressive illness and throughout this difficult journey he was looked after with kindness and support. As a family we were also looked after with equal kindness and support. I really don't know how we as a family could have navigated our journey without the support we received, we will be forever grateful. I should add communication between us as a family and Applewood was faultless, calls always answered promptly and I was always informed immediately of any concerns or worries. Thank you to everyone at Applewood, the staff work as a team and every member of staff contributed to his care and well being.

The staff pay attention to small details that make a residents stay more like home from home. Staff are amazing all of them.