Milkwood Care Ltd in Berkshire | 1 Care Home

Review of
Braeburn Lodge
from Doug M (Partner of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

In the short time my partner has been in Braeburn Lodge I am extremely please with the level of care, and professionalism and friendliness of all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Ida G (Respite Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

A thoughly reassuring experience.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for your review. We hope you will visit us again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Gerrry C (Nephew of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

For the five weeks my aunt stayed at Braeburn Lodge , the service was excellent and the staff were very attentive and helpful.
Her health and overall physical condition improved immensely and she thoroughly enjoyed her time there.
She and her immediate family can only shower praise upon the very

friendly staff and we say a big thankyou to all of them.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. We all enjoyed looking after and caring for your wonderful Aunt and helping her to rehabilitate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Janet L (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

Braeburn Lodge is homely and friendly and is most suited to my mother's care needs. The staff are friendly and attentive, the food is excellent and the social activities and outings provided keeps mum busy, engaged socially and entertained. A great home and a great team! Well done.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely comments. I will share this with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from P J (Great-granddaughter of Resident) published on 12 March 2025 Submitted via Website • Report

Overall Experience

The team at Braeburn are just BRILLIANT they do a wonderful job of looking after each and every person in the home. It is like a home away from home. My great-grandfather has really settled in and is very happy there. The staff know what he loves and what he dislikes and they take care of all his

needs. We know he is in safe hands - given my great-grandfather is 103 years of age it is such a relief to know he is looked after. A big thanks to the team.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. I will share this with our wonderful team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from G F (Partner of Resident) published on 12 March 2025 Submitted via Website • Report

Overall Experience

My partner lives in this care home and she suffers with anxiety,the staff have gone above and beyond to make sure my partner doesn't want for anything.my partner has settled in well and loves staying there

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. I will share this with our wonderful team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from A S (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report

Overall Experience

All staff are very friendly and already have gone above and beyond in welcoming Mum into their care. In particular, during a recent room swap, a member of staff rearranged the new room upon request (the same day) to provide more space and to also help reduce Mum's anxiety about change. It is still

early days but presently I feel very happy with my Mother's care and surroundings.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for this lovely review. It our absolute pleasure to support mum with the transition into her new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Louise D (Friend of Resident) published on 13 February 2025 Submitted via Website • Report

Overall Experience

Went to see my friend's mum on an impromptu Friday in January 2025, what a gem of a find. Fabulous little care home, very friendly and super clean, great gardens too, lovely to see such happy residents.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. I will share with our amazing teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from S S (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

Wonderful care home.
Since my mother became a resident, she has been surrounded by the best care and ultimately, love.
Nothing is too much trouble, ideas, plans and needs are often suggested before I ask.
Staff are so friendly to the guests, families and visitors. The manager, senior carer, chef,

maintenance, housekeepers, everyone is involved with the residents and treat them with dignity and respect but also laugh with them and have fun.
Residents are entertained on a daily basis with in-house activities, crafts, baking and a 'theme week' occurs nearly every week of the year! Trips out are a frequent occurrence, treats are encouraged.
This is now my mum's safe space, she is happy and content and wants for nothing.
A brilliant place, five stars from me!

Reply from Cris Arnold, Home Manager at Braeburn Lodge

What a lovely review, all the staff are so pleased to care for your mother and receive such positive feedback. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from R H (Granddaughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My grandmother has been a resident at Braeburn Lodge for nearly four years now.
The care she receives is exemplary and second to none.
The home is small, so it really is like a family home, all the residents dine together round a large dining table which really adds to the family feel.
The residents

lead such an active lifestyle, going out to various clubs and activities multiple times a week and if they're not on a trip out, there is always something going on in the home to keep them busy.
The food is beautiful, homemade every day, including fresh cakes.
As relatives, we are really made to feel part of the family and there are several events each year where we all come together as families with staff to spend time together, having a BBQ or other event.
My grandmother is so happy and truly loved and exceptionally well cared for.
I wouldn't consider anywhere else to look after my loved one.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review of our home! I will share this with our fabulous teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Lee S (Son of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

The care and support my mum has received since moving to Braeburn Lodge has been excellent. The staff and management have gone over and above in taking care of my mum and helping her to adjust to being in residential care. Nothing is too much and I am very happy that my mum is in such a lovely and well-run

care home.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for your lovely review, it's our pleasure to look after your lovely mother in our home. Thank you for choosing Braeburn Lodge!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from S B (Grandson of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

My grandma has been at Braeburn Lodge for over six years now, the home has provided her with a homely and safe place to live where she receives all the help and care she needs.
I like that it is a small care home, it always feels clean and the staff are always helpful and caring. Also, there are plenty

of activities/trips out that Grandma loves to be involved in.
I would definitely recommend Braeburn to anyone needing the facilities, care and comfort they offer.
P.S. Thank you for all you do for Grandma!

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. I will share this with our wonderful staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from S G (Friend of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

I visited my friend at Christmas and received a warm welcome from staff and some of the residents. Beautiful ambience. Lovely homemade decorations. Always look forward to seeing my friend where she is happy and cared for so well. I would be happy to come as a resident.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for your lovely review. I will share with our wonderful staff teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Lindsay D (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

A superb care home. Only 12 rooms so plenty of individual attention. Although monthly fee may appear on the high side, note that cost of toiletries, newspapers, all outings on mini bus, coffee and cake at cafes, the occasional meal out and the wonderful meals and snacks are all included. Everyone has

a fuss made of them on their birthday and all events big and small are celebrated. Home from home, the best you could want. We are so happy to know mum is so well cared for.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for this lovely review. We are so happy to care for your fabulous mum in Braeburn Lodge!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Samantha C (Daughter of Resident) published on 10 January 2025 Submitted via Website • Report

Overall Experience

What a beautiful home, very welcoming and warm. The staff are so lovely and helpful. You can tell that the staff always want to have a positive impact on their residents. All the residents my mother included are very happy here.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

What a lovely review! I will share your comments with our amazing staff team. Thank you so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Carole C (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report

Overall Experience

Braeburn Lodge is a small, homely care home offering the personal touch to Mum.
The staff are very caring and loving and they go out of their way to make life happy and safe for Mum.
They have many activities and Mum often goes out in the minibus to singing, coffee mornings and the riverside.
The

food is home-cooked and nutritious.
I would highly recommend this home.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your lovely review. It's a total pleasure having the opportunity to care for your wonderful mother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Marnie O (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for about two years. The best possible care has been given to her. The staff go out of their way to be helpful and are very caring They have supported both my mother and myself through the dementia trial. I would and do recommend them 100%.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so very much for your kind review. I will share with our wonderful team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from M J (Son of Resident) published on 3 January 2025 Submitted via Website • Report

Overall Experience

Braeburn Lodge has been a true blessing for Mum and our family. The staff are incredibly kind and compassionate, always going the extra mile to ensure her comfort and well-being. The facility is clean, inviting and well-maintained. We're particularly impressed with the variety of activities and social

opportunities offered to residents. It's clear that the staff genuinely cares about each resident and we feel confident that Mum is in good hands.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you very much for your lovely review of Braeburn Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Denise H (Daughter of Resident) published on 31 December 2024 Submitted via Website • Report

Overall Experience

My father had expected to end his days in his own home but circumstances meant this would not be possible and we are so thankful that Braeburn was recommended to us by someone with experience of their service. When given the choice recently, he wanted to stay in Braeburn. The staff are excellent at

supporting a friendly, family-like atmosphere, with visitors made welcome and sharing the atmosphere. Stimulation is provided with a range of activities and I have a collection of photographs of my father in a choir, feeding swans, trying to play a drum kit (he looked the part but was definitely first timer), playing balloon tennis, being entertained by singers, visited by an owl keeper with a bird, another time two alpacas, visiting a local primary school, playing bingo - and that is what I remember! Care is excellent: fluids are monitored and recorded, health issues are attended to swiftly and we are kept informed. All of his family are so happy that he is at Braeburn.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you so much for your review. We are so pleased to be looking after your father in our lovely home, he is an absolute inspiration to us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Braeburn Lodge
from Colin D (Nephew of Resident) published on 14 November 2024 Submitted via Website • Report

Overall Experience

The staff made every effort to make my aunt's remaining life as enjoyable as possible, taking her out for visits to cafés and enabling her to enjoy being outside in the home's garden.
She wasn't the easiest of people to deal with due to her medical conditions but received the utmost care.

Reply from Cris Arnold, Home Manager at Braeburn Lodge

Thank you for your kind review. It was our absolute pleasure to look after your Aunt.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Home Owned by Milkwood Care Ltd in Berkshire

Milkwood Care Ltd Locations in Berkshire (1)

Milkwood Care Ltd Reviews in Berkshire (71)

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Braeburn Lodge

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers