Care Homes Owned by Milkwood Care Ltd in West Sussex

This care home is exceedingly well-run by the manager who is always ready to listen to any concerns regarding the residents' welfare. What is important is the relaxed environment maintained by the staff and where visitors are always welcome. I am very happy that my brother is living here.

Dad has been at Milkwood since January 2025. He quickly settled. Carers at the home are excellent and there is very good communication between us and the team. Activities are well planned and engaging for the residents. Dad has always enjoyed the trips out in the minibus with Tash.

My mother needed respite care a couple of years ago, and stayed in Milkwood for 6 weeks. When she needed a permanent facility earlier this year, Milkwood was the first place I wanted her to go. The staff are so kind and patient with her, despite her often awkward, dementia driven, behaviour, and will always try to distract her from sad moments. They clearly care for their residents and I love the amount of different activities they do. It gave me a big smile to see my mum dancing on TikTok!

Fantastic care home. My mother is very well cared for in very way. Excellent staff, very clean and always very attentive. The mini bus is a great asset for getting the residents out and about. I would highly recommend to friends and family.

A big thank you to all at Milkwood.

The Milkwood House team have been fantastic in terms of care for my mother. As the next of kin I deeply appreciate the safe, caring, wonderful environment they have created. Perhaps as important (as caring for my mother) is the communication to me, and the professional decision making responsibility they have taken on, which reduces my level of stress and anxiety at a key time in my mothers life. Thank you Jack & the Milkwood team!

I couldn't wish for a better home for my mum having worked in care and having visited various homes l can genuinely say Milkwood is the best and l am so lucky she is there.

From the first time I viewed Milkwood for my relatively young husband with Alzheimers I was met by welcoming staff. As I walked around the home I noticed that residents looked happy and well cared for. Run by a kind approachable Manager with caring friendly staff. In the past few months my husband has settled well, comfy clean room, lovely food and encouraged to participate in a varied timetable of activities run by a great Activity Team. Also nice safe garden to wander around in. The whole place feels safe, warm and friendly.

The team of carers also need a mention, most give a very high standard of care, and always take the time to have a chat with the residents, making sure they feel valued and listened to. The food is of a very high standard.

The car park is a negative. The gravel is wholly inappropriate for wheelchair use. It must be difficult for staff but near impossible if residents are coming and going with other elderly visitors.

My mum is in this home ,I'm very happy and can relax knowing my mum is in great care. Everyone is very happy to help out with everything. I can arrive at anytime of the day ,offered coffee or tea .and have a lovely lunch if I with to have one . When mum had to into a nursing home i was very worried. But made me very welcome showed me the room ect .the activities are amazing. Mum enjoys joining in . It's so lovely seeing all the videos and pictures making me feel better that my mum is happy. Thank you everyone

better care for my mother.

I have no hesitation in recommending them.

Having arrived at Milkwood feeling rather nervous and sad, I found the staff very friendly, supportive and encouraging. Many of them have almost become my friends I feel so relaxed with them. I am no longer nervous and feel very safe and at home in my room. Sometimes it takes a while to get used to different accents.

And Christmas lunch was 5-star !!

Mum has been in Milkwood House for 14months now and settled in well from day one. She has a lovely cosy room, with a few of her things from home. She is always encouraged to spend all her time in the lounge- I really value this, as she always has company, even if she is not able to chat much, it means there is always something going on to observe. The separate dining room with tables of 4, all laid out like a restaurant table makes residents' meal times special. Staff are very friendly to her.

Thank You to the manager and the team. Brilliant job all round!

to resident's is excellent .We know we made the right choice for our mom and would recommend Milkwood without any reservations.

I'm sure wherever his spirit is ,my uncle is still busy doing his card tricks!

I had my reservations of my dad coming to Milkwood as I had not heard good things however I went with it and gave them a try. To my surprise the manager and his team have always been very welcoming to me and my family and have done everything in their power to support my dad and his additional needs. I have watch my dad thrive since moving here as he is now engaged in conversations and activities. I miss my dad being at home but here is the next best thing.

My mother had been at Milkwood Care Home for several mothers now the care she is receiving is second to none the staff are absolutely amazing with her and we are kept up to date from the admin staff . Highly recommend.