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Care Homes Owned by Milkwood Care Ltd in Herefordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Milkwood Care Ltd in Herefordshire

Only the locations & reviews in Herefordshire for Milkwood Care Ltd are showing below.

View the details of all 8 locations (with 571 reviews) owned by Milkwood Care Ltd

Milkwood Care Ltd Locations in Herefordshire (2)

 - Browse 2 Care Homes owned by Milkwood Care Ltd in Herefordshire
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Ganarew House
Ganarew, Monmouth NP25 3SS 
9.9 97 reviews
Ganarew House, Monmouth, Herefordshire
"I'm extremely pleased with the care my mother receives at this care home. The staff are consistently professional caring and genuinely…"   Read all 97 reviews
  • from £1,300 / week
  • 37 Rooms
Location Type Care Home

Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Orchard
Ganarew, Monmouth NP25 3SS 
9.6 40 reviews
The Orchard, Monmouth, Herefordshire
"The quality of care provided to my dad has been outstanding. The staff and management are incredibly professional and supportive…"   Read all 40 reviews
  • from £1,570 / week
  • 16 Rooms
Location Type Care Home

The Orchard is a brand new residential home, offering exceptional care. It's set in a stunning location in the Wye Valley and Forest of Dean. The Orchard has fourteen very spacious individually ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Milkwood Care Ltd Reviews in Herefordshire (137)

9.7

Milkwood Care Ltd has a Group Review Score of 9.7 (9.695) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milkwood Care Ltd must have a Review Score.

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Review of

Ganarew House

from K D (Son of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm extremely pleased with the care my mother receives at this care home. The staff are consistently professional caring and genuinely kind, creating a warm and supportive environment. The food is excellent with plenty of choice and the cleanliness throughout the home is always outstanding. I have complete
peace of mind knowing she is so well looked after.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words.
It is much appreciated
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Review of

The Orchard

from Gary B (Son of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The quality of care provided to my dad has been outstanding. The staff and management are incredibly professional and supportive.
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Review of

The Orchard

from Kelly D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Orchard Care Home is excellent. They are very accommodating and very flexible. They have a good staff to resident ratio. They do nice day trips and lots of activities. They are very responsible regarding medications and doctors appoints. They manage conflict well. They are all very kind and respectful.
The food is of a high standard. The home itself is well looked after and maintained.
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Review of

The Orchard

from E A (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are excellent on a day to day basis, however there have been no structured activities since the last activity co-ordinator left in 2024.
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Review of

Ganarew House

from Tony G (Husband of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have completed two previous reviews at key moments of my wife's time at Ganarew. Sadly my wife died in early December last year and I want to complete the circle by commenting on end of life care at this wonderful establishment. My wife had Alzheimer's disease and was probably at the start of the
final phase of the disease when she came to the home. From day one until her final hours the standard of care, compassion and sheer professionalism was exemplary, in her final hours she was treated and cared for with privacy, dignity and tenderness by all.
So I have no hesitation in recommending this wonderful home from home.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your lovely words.
It was a pleasure to look after your wife.
Thank you for choosing us to do this for you
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Review of

Ganarew House

from J O (Niece of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who work as a friendly team to residents and relatives. Sue is always clean and well-presented. The home always looks and smells clean and pleasant. Thank you for all the care you give to my aunt. Good communication on an ongoing basis
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words. It is much appreciated.
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Review of

Ganarew House

from Sharon B (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and settled at Ganarew. They care for her well and have lovely approachable staff that you can speak to at any time. It is nice to know that Mum is so well looked after, including the lovely meals and constant entertainment and company, which is exactly what Mum needs.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words. It is much appreciated.
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Review of

Ganarew House

from Robert M (Husband of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The location is glorious. The food is delicious what makes Ganarew special are the staff. Simply the best!
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words.
It is very much appreciated
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Review of

Ganarew House

from Lynne L (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful! Staff are caring and look after mum's every need. They know my mum better than we do. Lovely place for mum to be and it gives us pleasure to visit.
Reply from Julie Simons, Registered Manager at Ganarew HouseTHANK YOU SO MUCH FOR YOUR KIND WORDS IT IS MUCH APPRECIATED
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Review of

Ganarew House

from Ruth B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always welcoming and helpful and have always treated my father with dignity and respect. The staff seem to always know what is going on and are there immediately when needed or a potential problem arises. Neither I or my sister have ever heard annoyed raised voices from staff and witnessed them
cope well and support each other when met with different situations. A manager is always on hand to speak with, if required. The staff deserve the highest praise for the not always easy job they do. Recently our brother also visited and commented very favourably on the new decoration. After nearly 4 years, neither I or my sister, who visit at least weekly, have once been disappointed or felt let down by Ganarew Care Home. For my father's particular needs bearing in mind he is mobile but now doubly incontinent and has little memory beyond the present 30 seconds, we do not think we could have chosen anywhere better. A big thank you to you all.
Reply from Julie Simons, Registered Manager at Ganarew HouseThankyou so much for your feedback! It is pleasure to have your father in our home!
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Review of

Ganarew House

from J R (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very pleased with the care provided to my mother Mary. When ever we visit Mary is always well dress and happy. The staff always look presentable and help us with our wishes. Mary has been at the Ganarew a couple of years and she is well looked after. Your care home is highly recommended.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for the feedback! We are always striving to improve our service, and your feedback helps us achieve this.
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Review of

Ganarew House

from Paul S (Son of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in this summer. She was made to feel very welcome as were the family. My mother settled in within 3 days and enjoys her time at Ganarew. Staff are extremely helpful and a happy bunch. My mother's treated with respect and I couldn't ask for any better. Totally happy with this carehome.
First class
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Review of

Ganarew House

from Cheryl H (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This has to be the best care home. The staff are second to none. They are so friendly, professional and give the most attention to all the residents in every way possible. Highly recommend Ganarew. Thank you all of you for being so wonderful to my gorgeous, funny feisty mum! Cx
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words.
I will pass on to all of the staff.
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Review of

Ganarew House

from Jon B (Son of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the third care home my dad stayed in and was by far the best. It is in lovely peaceful surroundings, the staff are amazing to the point that I jokingly said I'd booked myself in for 25 years' time.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you for your review. It was a pleasure to look after your dad.
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Review of

The Orchard

from Cherry S (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff make me feel welcome on visits. Mum is always smart, clean and happy when she sleeps well. I always leave the home feeling mum is very well cared for which is comforting for my family. To many names to mention re the lovely staff.
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Review of

The Orchard

from Lynda H (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Orchard is a friendly, happy, clean and safe environment. My mother has been a resident for 17 months and as a family we are very happy with her care.
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Review of

Ganarew House

from S C (Sister-in-law of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ganarew House is, in my opinion, an ideal home for residents such as my sister in law. The care provided is excellent, the staff show exceptional kindess and patience and treat everyone with dignity. The rooms are ideal, the bedrooms being very suitably equipped as are all the facilities and the home
is always clean. The food is excellent. The activities are exceptional, with regular entertainment within the home each day, as well as external visitors and visits outside the home as well. I would recommend Ganarew most strongly.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review it is very much appreciated by us all
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Review of

The Orchard

from Michelle E (Sister of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into The Orchard Care Home (OCH), just over a year ago, at a very difficult time in her life. My sister was welcomed by all staff members, including ground staff E.g. Handymen and gardeners. She received the best care that she needed, and continues to; in addition it is the best care
we could have ever wanted for her as a family. OCH have done all they can to support her, on a personal and emotional level, and by taking her out to different activities. Friends and family have observed since my sister has moved into OCH, she has become more independent and learnt many skills i.e. Interpersonal and craft. My sister is very happy at OCH and in her own words 'would not want to move to anywhere else'. To echo my sister's view - as a family we highly recommend OCH to anyone.
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Review of

Ganarew House

from Amanda D (Daughter-in-law of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Ganarew for over a year now, he went through some traumatic experiences prior to living at Ganarew and had been in two previous "care homes". Both experiences left us feeling like we had no option but to care for him ourselves, which we tried to do. Unfortunately, his care
and safety were above what we could handle at home, and with the aid of social services, we started to look at homes again. We were offered several places over a 4 month period and turned them down. Then we found Ganarew, made a call and went to visit. It instantly felt safe, welcoming and friendly. There was a distinctive "family" feel and all the residents and staff appeared to be happy and content. The rooms are well-equipped and the building is light, clean and comfortable. The care is exceptional and we know he is in safe hands. I really couldn't recommend Ganarew highly enough. The team make what is a hard decision for a family, easy, because you know they care about their residents.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. It is very much appreciated.
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Review of

The Orchard

from Patricia P (Wife of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family are very happy with the whole package.
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