Ganarew House

Ganarew, Monmouth NP25 3SS
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9.9 96 Reviews
  • Ganarew House, Monmouth
Ganarew House is situated in a quiet Monmouthshire village and surrounded by attractive countryside, much to the enjoyment of those that receive long-term elderly and specialist care at the facility.

The home can house 36 occupants in total and is suitable for many with mobility issues, with good wheelchair access and staff that are trained in increasing the comfort of residents.

Many of the home's rooms have views over the Wye Valley and all residents benefit from the home's own minibus, which takes them often on trips to local tourist attractions and picturesque landscapes.
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Care Provided by Ganarew House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Our fees start at 1300.00 per week

These prices are only a guideline, please contact Ganarew House to find out the exact price for your requirements.

Contact Ganarew House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ganarew House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Simons (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)

Visiting

  • Visitors welcome at any time.
    No restrictions in place

Parking

  • Ample parking

Ganarew House Reviews (96)

9.9

Ganarew House has a Review Score of 9.9 (9.888) out of 10, based on 35 reviews in the last 2 years.
Over all time Ganarew House has 96 reviews.

Overall Experience
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Reviewer Connection to Ganarew House
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Review from Tony G (Husband of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have completed two previous reviews at key moments of my wife's time at Ganarew. Sadly my wife died in early December last year and I want to complete the circle by commenting on end of life care at this wonderful establishment. My wife had Alzheimer's disease and was probably at the start of the
final phase of the disease when she came to the home. From day one until her final hours the standard of care, compassion and sheer professionalism was exemplary, in her final hours she was treated and cared for with privacy, dignity and tenderness by all.
So I have no hesitation in recommending this wonderful home from home.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your lovely words.
It was a pleasure to look after your wife.
Thank you for choosing us to do this for you
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Review from J O (Niece of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who work as a friendly team to residents and relatives. Sue is always clean and well-presented. The home always looks and smells clean and pleasant. Thank you for all the care you give to my aunt. Good communication on an ongoing basis
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words. It is much appreciated.
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Review from Sharon B (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and settled at Ganarew. They care for her well and have lovely approachable staff that you can speak to at any time. It is nice to know that Mum is so well looked after, including the lovely meals and constant entertainment and company, which is exactly what Mum needs.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words. It is much appreciated.
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Review from Robert M (Husband of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The location is glorious. The food is delicious what makes Ganarew special are the staff. Simply the best!
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words.
It is very much appreciated
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Review from Lynne L (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful! Staff are caring and look after mum's every need. They know my mum better than we do. Lovely place for mum to be and it gives us pleasure to visit.
Reply from Julie Simons, Registered Manager at Ganarew HouseTHANK YOU SO MUCH FOR YOUR KIND WORDS IT IS MUCH APPRECIATED
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Review from Ruth B (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always welcoming and helpful and have always treated my father with dignity and respect. The staff seem to always know what is going on and are there immediately when needed or a potential problem arises. Neither I or my sister have ever heard annoyed raised voices from staff and witnessed them
cope well and support each other when met with different situations. A manager is always on hand to speak with, if required. The staff deserve the highest praise for the not always easy job they do. Recently our brother also visited and commented very favourably on the new decoration. After nearly 4 years, neither I or my sister, who visit at least weekly, have once been disappointed or felt let down by Ganarew Care Home. For my father's particular needs bearing in mind he is mobile but now doubly incontinent and has little memory beyond the present 30 seconds, we do not think we could have chosen anywhere better. A big thank you to you all.
Reply from Julie Simons, Registered Manager at Ganarew HouseThankyou so much for your feedback! It is pleasure to have your father in our home!
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Review from J R (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very pleased with the care provided to my mother Mary. When ever we visit Mary is always well dress and happy. The staff always look presentable and help us with our wishes. Mary has been at the Ganarew a couple of years and she is well looked after. Your care home is highly recommended.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for the feedback! We are always striving to improve our service, and your feedback helps us achieve this.
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Review from Paul S (Son of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in this summer. She was made to feel very welcome as were the family. My mother settled in within 3 days and enjoys her time at Ganarew. Staff are extremely helpful and a happy bunch. My mother's treated with respect and I couldn't ask for any better. Totally happy with this carehome.
First class
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Review from Cheryl H (Daughter of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This has to be the best care home. The staff are second to none. They are so friendly, professional and give the most attention to all the residents in every way possible. Highly recommend Ganarew. Thank you all of you for being so wonderful to my gorgeous, funny feisty mum! Cx
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind words.
I will pass on to all of the staff.
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Review from Jon B (Son of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the third care home my dad stayed in and was by far the best. It is in lovely peaceful surroundings, the staff are amazing to the point that I jokingly said I'd booked myself in for 25 years' time.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you for your review. It was a pleasure to look after your dad.
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Review from S C (Sister-in-law of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ganarew House is, in my opinion, an ideal home for residents such as my sister in law. The care provided is excellent, the staff show exceptional kindess and patience and treat everyone with dignity. The rooms are ideal, the bedrooms being very suitably equipped as are all the facilities and the home
is always clean. The food is excellent. The activities are exceptional, with regular entertainment within the home each day, as well as external visitors and visits outside the home as well. I would recommend Ganarew most strongly.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review it is very much appreciated by us all
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Review from Amanda D (Daughter-in-law of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Ganarew for over a year now, he went through some traumatic experiences prior to living at Ganarew and had been in two previous "care homes". Both experiences left us feeling like we had no option but to care for him ourselves, which we tried to do. Unfortunately, his care
and safety were above what we could handle at home, and with the aid of social services, we started to look at homes again. We were offered several places over a 4 month period and turned them down. Then we found Ganarew, made a call and went to visit. It instantly felt safe, welcoming and friendly. There was a distinctive "family" feel and all the residents and staff appeared to be happy and content. The rooms are well-equipped and the building is light, clean and comfortable. The care is exceptional and we know he is in safe hands. I really couldn't recommend Ganarew highly enough. The team make what is a hard decision for a family, easy, because you know they care about their residents.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. It is very much appreciated.
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Review from K K (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident for 8 months now and the staff are always attentive and kind. Dad does not always understand his own needs and can refuse care at times, staff have taken time to get to know him and learn the best way to help him. Whenever we've had any questions or concerns the staff have listened
and acted upon them where necessary. He has always been treated with dignity and respect. As a family, we are very happy and confident in the care Dad receives.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. It is very much appreciated.
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Review from Anthony J (Son of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't wish for more helpful and friendly staff, always pleasant on arrival and when leaving.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. We really appreciate it.
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Review from Anna G (Daughter of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has now been living at Ganarew House for 6 months and what a transformation! Before she became a resident there, she would spend every day on the sofa, totally cut off from us. Due to her dementia, she wasn't communicating, eating or really drinking and I thought that she was coming to the end
of her life. However, within days of being in Ganarew House, everything changed. It's like she 'woke up'. Suddenly she started talking again, eating, drinking, smiling and most of all living! And this is down to the expert care that she gets. Every need is taken care of, from nutrition to health, to activities, literally everything. One of the best assets is how much residents' families can integrate into that care package. My dad and I frequently visit and we receive a warm welcome every time. We are included in all decisions about my mum's care and are very much encouraged to be a part of her life. Thank you to all the staff, you really are amazing.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much. Your review is much appreciated.
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Review from S T (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always clean and tidy, with no smells. Although Mum does not take part in the entertainment we have seen her singing. The other residents love the variety. From what we have witnessed, Mum has been treated well.
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Review from Tim B (Brother of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care afforded to my brother throughout his entire stay at Ganarew House has been first-class. All members of staff are kind and enthusiastic and this is consistent. Even though he struggles to communicate I know my brother feels that this is now his true home. Following a period of hospitalisation,
the staff have worked tirelessly with all elements of my brother's rehabilitation. The duty doctor has also been superb.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. I will pass this on to our team.
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Review from J P (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ganarew House is a very welcoming establishment. The staff are friendly and obliging. The environment is kept to a very high standard and is always exceptionally clean.
I have to give credit to the gardener too, the flower beds and hanging baskets are always immaculate and beautiful. The food is excellent
with plenty of choice.
Visitors are made welcome with refreshments and my Mum enjoys the variety of activities especially Bingo! I feel my Mum is looked after to a very high standard and she is very happy to be living her final years at Ganarew, which gives me peace of mind.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. We appreciate this very much.
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Review from J T (Niece of Resident) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our uncle has been at Ganarew for approx. 3 years now. In this time we have always found the staff to be wonderful and they have looked after him very well. We have found any health issues/changes have been dealt with quickly and efficiently and we have always been informed of any developments.
We
are very happy with his care and feel more relaxed in the knowledge that he is being looked after well and any little changes in health/moods are noted/noticed and acted upon.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your review. It is very much appreciated.
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Review from P N (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my first meeting of management and staff at the home it was apparent to me that the care and welfare of the residents is of the utmost importance to them. My mother who was a little reluctant in the beginning to giving up her independence settled in, in no time and is really enjoying her time there.
Reply from Julie Simons, Registered Manager at Ganarew HouseThank you so much for your kind review. We are so happy that your Mum is so settled,
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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Ganarew House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Ganarew House is calculated as follows: ( (376 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 418 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ganarew House is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Julie Simons

Job Title: Registered Manager

Worked from carer up to Registered Manager, I love Ganarew and the team

Frequently Asked Questions about Ganarew House

What types of Care is Ganarew House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ganarew House have?

There are 31 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ganarew House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ganarew House to the centre of Monmouth?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ganarew House to verify any information. View our terms and conditions. Ganarew House has an Enhanced Service - more info.